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Skechers India Complaints & Reviews

www.skechers.com
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Updated: Jul 9, 2026
Complaints 310
Resolved
2
Unresolved
308
Bad 😕 It seems that Skechers India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Skechers India

Skechers India reviews & complaints page 2

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U
Umesh Jetani
Oct 3, 2021
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Issues in product

Address: G/4032,bharat diamond bourch, bandra kurla complex, bandra east, Mumbai, 400051

Stising issue...
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D
Deven Ingle
Sep 13, 2021
Dec 27, 2025
This thread was updated on Dec 27, 2025
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Unprofessional customer service

I have place a order on 6th of sept 21 and it’s 13th sept now and still the order status shows order placed in track my order window. Is this a joke?? It is clearly mentioned on website that delivery is expected within 7-10 working days. It’s been 8 days i have placed my order and yet it’s not despatched. Also there is no response from customer service to my mails.
Now let’s come to the customer service online assistance. I...
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A
ajm.t26s
Aug 13, 2021
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No Response from customer care team

I have been trying to contact the customer care team or anyone from the company.
Neither i have received my product, nor anyone is bothered to update any status on the same. The website is not updating the status, nobody is picking up the calls. No response to emails as well.
I have made the payment and doesn't even know whether it will be delivered or when will you be able to deliver it....
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R
Rupali Bains
Aug 10, 2021
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Skechers Shoes Men

Exchanged the previous product due to manufacturing defect ( pasting ) and the exchanged shoes are having same manufacturing defect ( pasting ). Even mailed them many a times, there is no response from their side. Last time when talked for previous product, they talked rudely and were uncooperative....
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B
bhushan.food
Jul 17, 2021
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Go walk AIR SAGE 9

Address: 701, C7 SAKET COMPLEX THANE

Purchases go walk air Sage size 9 shoes from Big mall Thane store on 12 June 21, there is some defect observed in shoes. so, we submitted immediately on the 18th of June 21. I didn't receive my product yet as its replacement request has been approved. I called customer care around 5 times but they don't have a solution, as the mall is closed in thane. there are many options to provide a product to us. e.g. 1. there are many online stores...
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P
Pankaj Skechers
Jul 11, 2021
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Skechers Go Walk product worn and torn in 6 months

Address: North Railway colony, civil lines, bareilly 253001

I have purchased Skechers shoe from Phoenix mall bareilly outlet .
Now it's been only 6 month and the product is getting torn from different places.
Can I visit the outlet for complain or is there any way to resolve this issue....
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S
shoaeb.attar
Jul 9, 2021
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Product not dispatched

Very disappointed with this brand, ordered a pair of shoes on 5/7/2021 but today 9/7/2021 still the status shows order placed. No proper replies to mails elsent only tickets are raised, called 3-4 times at the call center number, they say only one thing that will be dispatched in 2-3 days. Horrible online sales services.
Good product in bad management.
My order no. SO[protected]....
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T
Tanukhadgal
Jul 3, 2021
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Post usage defect

Address: Jammu
Website: Myntra

Brought women skechers charcoal Go mini flex- Speedy walking shoes from Myntra which was delivered on June 26th 2021 and the product got defected within 2 days!
I wore the shoes for the first time on July 1, 2021 and the one of the shoe got defected! The gum of the shoe came out!

The order ID was # 1176256 [protected]

Have filed the complaint too
The ticket no of the complain is IN[protected]br...
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L
L Nanda Kishore
May 22, 2021
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Quality Complaints in Footwear

We have been using Skechers products for the last 7 years. Between my wife and self, we are currently using about 10 pairs of various footwear.
Of late the quality of the footwear has deteriorated.
1. The leather strap in my flip flop peeled off within 3 months o[censored]sage and I had the same repaired in one of your showrooms paying for it.
2. Within 2 months of regular usage, the sole of the shoe has peeled off.
3....
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J
jyotiagarwal6870
Mar 26, 2021
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Duplicate product on Amazon

Betraying the customers by selling the duplicate products on Amazon at high rates...
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K
Kiran1990
from Delhi, Delhi
Jan 15, 2021
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Product Quality

Address: “Patel Capital” 345 Neo Square ,Near Income Tax Office, P.N.Marg

I have purchase shoes in june but not use due to pendamic i have have even started using before 1 and half month back but product quality is very poor. But company is denied to given a claim or exchange or anything else.
Please help for the same....
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J
jaysh1991
from Hyderabad, Telangana
Jan 15, 2021
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Shoes ordered from Skechers website

Address: Hyderabad

I have ordered(#SO[protected] a pair of shoes from Skechers website on 25th Dec 2020. It's been 20 days since I ordered the shoes, there is no update on the status of the delivery of the product on Skechers website or the delivery partner website. I have called on customer care[protected] number 6-7 times, but their answer is the same every time that your product is shipped and will be delivered in 1-2 days. And now when I am asking for...
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R
rupinder bajwa
Oct 8, 2020
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Refund of my return product

Address: Sketchers

I was return my shoes 18-09_2020 when i takled with customer care about my refund they not giving me satisfied answer paynent is not deposit in my account yet they said we intiated amount already in your account...
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S
Saak Rock
Sep 7, 2020
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no refund given and no response

I ordered a running shoes worth 2749.50 inr (Order id so[protected] from skechers.in on 10th of august 2020 and received it on morning 17th of august via delhivery courier and placed a request the same time due to size issues and the return was collected the next day on 18th of august. The return policy of skechers says,

“ returns can take a total of 10-12 business days for processing once received at our facility, which comprises...
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P
Pushker
Aug 2, 2020
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Replacement of shoes

Address: Mumbai

Dear team

I bought skechers air - cooled memory foam shoe pair black colour on[protected]
Barcode[protected]/bbk)
Amounted with 5499 with discount of ₹2199 (40%)

Dear team, i am not satisfied with the entire quality of the product. I didn’t get money worth at all
I visited the store, now they are refusing to exchange the product preventing there store loss.
br...
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K
Kishan22081992
Jul 28, 2020
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Product delivery

Address: Skechers Retail India Pvt. Ltd. 803 & 804, Fulcrum, B-Wing, Hiranandani Business Park, Sahar Road, Andheri (East), Mumbai - 400 099 Customer Care No. – 022 61589000 GST No: 27AAUCS3553K1ZN CIN No.: U52100MH2014PTC253848

I have placed an order on skechers.in website and the order is not yet delivered after 15 days of placing the order. I called customer care service of skechers and all the executives talking to me disconnected the call. I called 5 times and all of them disconnected the call after understanding my query. This is very bad customer service. Please help. I have made the payment of the order online and this is not at all acceptable....
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S
Saket Jhunjhunwala
from Kolkata, West Bengal
Nov 26, 2019
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shoes defective and duplicate product

Address: junction mall durgapur west bengal, Chandrapur, Maharashtra

I bought skecher shoes from junction mall durgapur, in 10 days it was found defective and torn, more over its defeactive and uncomfortable to use, i have made complaint for replacement of shoe but they say will just paste and give back, its really disrespect treatment with customer buying costly shoes and getting response of repair, i request to lodge a complaint and close the fraid stores in India...
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V
Vedika Kavya ubjarlu
from Bengaluru, Karnataka
Oct 29, 2019
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unsatisfied products

Address: 277,7th cross,10th main,Jayanagar 1st block,Bangalore-560011, 560011

The material of the shoe purchased is of low quality and the product is damaged within 6 months and the customer service is really bad and the sales man is lying about the warranty period of the product purchased which is 6 months and the sales person claims that it’s only for 3 months and they would need the bill to do anything further and puts the blame on the customer. Is this an encouragement for the customers to never purchase any...
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K
kalpan singh
from Delhi, Delhi
Aug 8, 2019
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skechers air cooled goga mat

Address: D-12/8, WCL, R.K. Nagar, Nimbahera, Chittorgarh, Rajasthan, 312601

I have bought this shoes in 5th may 2019. But one of my shoes getting damaged but it is not of my fault. What i have to do for it. Is there any warranty or guaranty for this product? So please inform me about it. If there is warranty or guaranty what i have to do. The serial number of my shoes is sn 55461 and its cost price is 4500 rupees. Please take immediate step to solve my problem with the shoes
Thanking you
From shankar...
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M
MehNaaz Rangwala
from Ahmedabad, Gujarat
Jul 26, 2019
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defect

Send my items for physical verification skechers response is dey can’t help it in this thing purchasd 2pairs from the same brand cost6000as skechers stands for its longivity using only for few mnths hw d prdct sole coms out for both the pairs does it states d usage issue or the marchandise mistake even buyng from footpath wud cause d same issue than whts d use of an expensive product...
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