Submit a Complaint
Claimed

Skechers India Complaints & Reviews

www.skechers.com
1
Updated: Jul 11, 2024
Complaints 306
Resolved
2
Unresolved
304
Bad 😕 It seems that Skechers India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Skechers India

Having problems with Skechers India?

File a complaint and get it resolved by Skechers India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Clothing, Shoes & Accessories
Skechers India

Skechers India reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
DrMayur jaganiya
from Palanpur, Gujarat
Apr 17, 2022
Report
Copy

After some day use skechers shoes soul was damage. Then I complain on this item Order #FLO245

Address: 803 & 804, Fulcrum, B-Wing Hiranandani Business Park, CTS No.48 Sahar Road Next to Hyatt Regency, Andheri East, Mumbai, Maharashtra 400099

Dear sir, Ma’am

My sketchers shoes taken from ajio. But after some day sketchers shoes soul was damage. Then I complain on this item Order #FLO[protected]

I bought an expensive pair of Sketchers with ajio app. I regret to inform you that the sole of the right shoes came off within a 6 month of the purchase. I only wear 5-6 times.But I so much feel guilty on sketchers because i pay this much expensive amount...
+2 photos
Helpful
Found this helpful?
1 Comment
Report
Copy
C
Curly100
from Bengaluru, Karnataka
Apr 14, 2022
Report
Copy

Service

I don't understand why it takes thirteen days for your company to deliver the product whereas on your website it said the product will be delivered within seven working days before I placed the order you should work on your logistic part in thirteen days I suppose shoes from the USA will also get delivered this is the first and the last time that I am buying from you guys very annoying...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
Birendr76977722
Apr 11, 2022
Report
Copy

Address: Rohini , New Delhi -110085

I had purchased a skecher shoes from Rohini Mall new Delhi on 23rd November

Now the pasting of shoes has been damaged. Have raised a complain on email and Twitter to their customer care... But they have simply rejected it saying that warrant of shoes is valid for 3 months only...

It's surprised to see their response as if someone spends Rs. 7000/- on a shoes he must expect good durability of products. It's not like that after three months company has no responsibility.

Even a roadside purchased shoes also last at least for 6 months or more an that too on cost of starting price of Rs. 500/-

So, is it worth to bear high cost with no guarantee or with a warranty of 3 months.

rgds// Birendra
[protected]
+1 photos
View replies
Dear Customer,

Your issue is important to us and we intend to sort this for you as soon as possible. Do write your concern to us at customercare.[protected]@skechers.com and our team will make this right for you.

Regards,
Team Skechers India
Reply
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Preety Surana
    Mar 30, 2022
    Report
    Copy

    Address: Guwahati City centre, City centre, Christian Basti, Near International Hospital, G S Road,Kamrup, 781005, Guwahati, Assam

    I wore for first time while traveling ...
    And after 2-3 hours in flight ...I had an unbearable pain in my foot and I had to open it...It was uncomfortable and I had pain in my half legs for 2-3 days...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      Gunisha Singh
      Mar 24, 2022
      Report
      Copy

      Hi, I bought skechers shoes from metro shoes who is the authorized seller for skechers shoes and wore it just for 1 hour and got blisters, I have spent almost 5000 for the shoes, metro shoes says I will have to contact skechers for refund or replacement, so please guide me accordingly
      View replies
      Dear Customer,

      We'd like to connect with you. Request you to write us at customercare.[protected]@skechers.com for us to get in touch with you.

      Regards,
      Team Skechers India
      Reply
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        mannu123
        from Delhi, Delhi
        Mar 23, 2022
        Report
        Copy

        Replacement of Sketcher Shoe due to manufacturing/material fault

        I have bought the shoe from Sarita Vihar on 12.02.2022. Yesterday on 12.03.2022, I noticed that the sole has ruptured itself because of some manufacturing/material defect. I had been buying Sketcher for long time but this kind of problem from Sketcher a reputed company product, I faced now only. Its only a month has passed that the big crack in shoe appeared. since the sellers contact no. Is not working one to share the information. Hence...
        Helpful
        1 other people found this review helpful
        1 found this helpful
        1 Comment
        Report
        Copy
        V
        vysh p
        Mar 12, 2022
        Report
        Copy

        Address: Kharkhana

        I hardly used my shoe for a 8 to 10days since I bought and now if I see, the layer is peeling off. How can use them in such a condition after buying them for around 5000/- rupees..
        +1 photos
        View replies
        Dear Customer,

        We'd like to connect with you. Request you to write us at customercare.[protected]@skechers.com for us to get in touch with you. If mailed already then please share your full name, email and ticket ID.

        Rgards,
        Team Skechers India
        Reply
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Asics compliant
          from Chennai, Tamil Nadu
          Mar 10, 2022
          Report
          Copy

          Address: RVI Tower, 149, Velachery to Tambaram Main Road, Pallikaranai

          Kind attn : Skechers Management,

          Today I visited the Skechers showroom at OMR, Chennai, TamilNadu, India; along with my family. I was very much insulted and humiliated by the counter person Leejoe by making me wait for nearly two hours with my family and child due to Mr. Ajay Bahadur (Area Manager) giving inaccurate directions to him. He bluntly wants us to leave the showroom by commuting some vague response without understanding my fundamental transaction history.

          Presently I have a ton of mental agony due to the Sketchers area manager Mr. Ajay Bahadur and his inadequate knowledge in handling the regular customers like me, my problem is not solved yet by anyone at OMR Skechers store as per the below email.

          Is there anyone in Skechers Management or on its behalf to solve my issue appropriately???….

          Arun
          [protected].
          View replies
          Dear Customer,

          Your issue is important to us and we intend to sort this for you as soon as possible. Do write your concern to us at customercare.[protected]@skechers.com and our team will make this right for you.

          Regards,
          Team Skechers India
          Reply
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Pawan8107
            from Ara, Jharkhand
            Mar 4, 2022
            May 6, 2023
            This thread was updated on May 6, 2023
            Report
            Copy

            Address: Skechers South Asia Pvt. Ltd. CIN Number - U51909MH2012PTC291019 803 & 804, Fulcrum, B-Wing,Hiranandani Business Park, Sahar Road, Next to Hyatt Regen

            Hello sir,
            You haven't solved my issues. I have already paid you but have not updated my order yet
            and you have said that you resolved this issue in 24-48 hours but time is also gone.
            Why are you not responding to this issue?
            I have also sent you a screenshot of my payment .
            Please solve these issues as soon as possible, it's already too late and crossed the limit of time that is given by your side.
            My Payment
            UPI Ref No:[protected]
            +1 photos
            View replies
            Dear Customer,

            We'd like to connect with you. Request you to write us at customercare.[protected]@skechers.com for us to get in touch with you.

            Regards,
            Team Skechers India
            Reply
            Hey, did you receive your order or get your money back? Because same thing just happened with me. I successfully made payment but there is no order confirmation SMS or email sent to me. There is nothing showing in order history. Idk what to do now. Did they help you?
            Reply
            Helpful
            2 other people found this review helpful
            2 found this helpful
            2 Comments
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Pankaj aery
              from Chandigarh, Chandigarh
              Feb 28, 2022
              Report
              Copy

              Address: House no 704 paik clinic sector 43 chandigarh

              Actually the above front net of my shoes is tearing out it's just been 3 months i have purchased this shoe!
              +1 photos
              View replies
              Dear Customer,

              Your issue is important to us and we intend to sort this for you as soon as possible. Do write your concern to us at customercare.[protected]@skechers.com and our team will make this right for you.

              Regards,
              Team Skechers India
              Reply
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                narayani jha
                Feb 18, 2022
                Report
                Copy

                Amt deducted but neither product nor payment refund back

                242078 Ticket Received -
                Hi I have placed order from sketcher website- amt got deducted too/ but m not able to view my order/ neither amt refunded/
                I have been following for my refund but apart from auto mail nothing received yet!
                This is highly pathetic & unappreciable.
                Please CONFIRM WHEN WILL I GET MY REFUND?????...
                +1 photos
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy
                N
                narayani jha
                Feb 15, 2022
                May 5, 2023
                This thread was updated on May 5, 2023
                Report
                Copy

                Hi
                This is narayani jha- user I’d [protected]@gmail.com

                I have placed order yesterday from your site/ amt got deducted too/ but m not able to view my order/ plz update abt my order urgently- I called customer care but the executive kept me on hold & then hung up/ post that nothing received only automated feedback mail/ I replied on that too- that my case is not resolved/
                Please refund my amt which got deducted & not refunded yet!
                Spending Limit
                Savings Account
                5419********7754
                View Card Details
                € 4, 50, 000.00
                ?
                Hide Account Details
                A
                & Share Account Details
                Statement
                Recent Transactions
                Q
                14 Feb 2022
                POS 541919XXXXXX7754
                PayU*Skechers So
                Ref Num: 780795
                € 5, 249.00 7

                Narayani
                [protected]
                +1 photos
                View replies
                Hi, did you receive your order or get your money back? Because same thing just happened with me
                Reply
                Helpful
                1 other people found this review helpful
                1 found this helpful
                1 Comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Ruth Gona
                  Feb 2, 2022
                  Report
                  Copy

                  Non receipt of refund amount or product

                  Website: www.skechers.com

                  I have ordered two products - shoes online on 17th Jan. I have recieved only one out of them on 25th Jan. Till date neither I have received refund of Rs 3299 nor the shoes. When I called customer care, had to wait for 20mins to speak to cc rep. And she told refund will be processed in 2 to 3 days. And it's been 5 days and till date I didn't receive. No revert to mails or calls....
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy
                  K
                  Kamaldeepchandigarh
                  Jan 31, 2022
                  Report
                  Copy

                  I purchased skechers shoes from sector 17 chandigarh store in the monthe of september. But within 2 to 3 months o[censored]sing the shoes they starting hurting my foot while walking...Ii.e...A blister is formed under my foot every time i walk with it and becomes difficult to walk further.
                  I contacted the customer care and explained my problem but they refuse to exchange or return . Why such a reputed brand is not providing any solution...Do we need to go to the consumer court?? kindly sort out my matter.
                  Thanks & regards
                  +1 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    Gungun Yana
                    Jan 14, 2022
                    Report
                    Copy

                    Address: 218-219/18 deol nagar, oppo dig kothi

                    I buy it in july 31 2021 and start using in dec 2021...today it is ripped out... please replace or repair it..i dont expect it from skechers..
                    name-gundeep kaur
                    [protected]@gmail.com
                    contact no. [protected]
                    +2 photos
                    Jan 14, 2022
                    Updated by Gungun Yana                     I buy it in july 31 2021 and start using in dec 2021...today it is ripped out... please replace or repair it..i dont expect it from skechers..
                    name-gundeep kaur
                    [protected]@gmail.com
                    contact no. [protected]
                    View replies
                    Dear Customer,

                    We'd like to connect with you. Request you to write us at customercare.[protected]@skechers.com for us to get in touch with you. If mailed already then please share your full name, email and ticket ID.

                    Regards,
                    Team Skechers India
                    Reply
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      guptashivam581
                      from Mumbai, Maharashtra
                      Jan 7, 2022
                      Report
                      Copy

                      Dear sir i am informing you that i brought one running shoes from skechers but the quality of shoes is very wrost and very bad in use
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Arun B E
                        from Hyderabad, Telangana
                        Jan 4, 2022
                        Report
                        Copy

                        Poor quality (peel off the sole)

                        Sole was pealed off from the shoe within the use of four month time. Skechers is world class brand but the quality of the shoe is very poor. Disappointed product from sketchers....
                        +2 photos
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy
                        S
                        Syed Mazhar Haider Zaidi
                        Dec 28, 2021
                        Report
                        Copy

                        Address: Aligarh

                        White shoes colors changed and a spot on shoes does not get removed after 2 washes.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Mksaini007
                          from Beawar, Rajasthan
                          Dec 26, 2021
                          Report
                          Copy

                          Product came out to be poor in quality. The sole of the shoe was cracked and Its not even been a year now and the pasting of the shoes has come out completely from all sides.
                          +2 photos
                          View replies
                          Dear Customer,

                          Your issue is important to us and we intend to sort this for you as soon as possible. Do write your concern to us at customercare.[protected]@skechers.com and our team will make this right for you. If mailed already then please share your full name, email and ticket ID.

                          Regards,
                          Team Skechers India
                          Reply
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            bksikdar
                            Dec 21, 2021
                            Report
                            Copy

                            Defective product

                            This is my order no: Order #[protected]through amazon.in).
                            Order placed on : 14 December 2021
                            For: Skechers Men's Dynamight Walking Shoes (Navy Blue, Numeric_6)
                            Product delivered on: December 17

                            I am using it.
                            I find the shoe for right feet is defective (inside)....
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Related businesses

                            Lords
                            1
                            (6)
                            Khadim's
                            2.5
                            (41)
                            Brandsvillage.com
                            2.5
                            (14)