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Skullcandy Complaints & Reviews

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Updated: Jul 3, 2024
Complaints 205
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21
Unresolved
184
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Skullcandy reviews & complaints page 4

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K
Kevin01
from Vadodara, Gujarat
Jun 16, 2022
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It's been 4-5 days since i requested for cancellation.There hasn't been any news from their side. I mail them everyday asking for the status of my cancellation but there's no response at all. Even their website doesn't show status of the order.
my order- Dime® True Wireless Earbuds - True Black, Order Id: 16449029 and Ticket No:[protected]. I've already paid the amount, I just want to cancel the order and get my money back.
Skullcandy customer support has been notified about the posted complaint.
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    S
    shweta amrit
    Jun 15, 2022
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    I placed an order on skullcandy and they debited my account a sum of Rs. 1899 but no order was placed. i tried calling them for nearly 10 days but they don't answer. i even dropped an email but they didn't respond to that also for 5 days now. i just want my money back.
    Skullcandy customer support has been notified about the posted complaint.
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    The same is happening with me.
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      Q
      Qhairu Tiau
      Jun 11, 2022
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      I placed my order from http://www.skullcandy.in/ for a skullcandy Dime on 31st May 2022.
      Money is paid, Order confirmation also received with the tracking ID, but I cannot track my product, and there's no updates from the mail till now.
      Is it still processing or is it shipped since it's been more than a week now!
      Skullcandy customer support has been notified about the posted complaint.
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        R
        Rajib Hazra
        Jun 10, 2022
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        Ear pads cushion came off.
        Skullcandy customer support has been notified about the posted complaint.
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        sharing product image for your reference.

        Skullcandy Venue ANC Over-Ear Headphones - Comment #4005596 - Image #0
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          R
          Rajat2300
          from Almora, Uttarakhand
          Jun 10, 2022
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          Address: 201, 2nd Floor, Chandra Bhawan, 67-68, Nehru Place, Delhi-110019

          I lived in almora Uttrakhand, i purchased Skullcandy -jib+ wireless earbuds - bleached blue(S2JPW-N743) on 11th may 2022. And order no. Is 6308440. Today on 16th May 2022 i recived the product and when I use it the bass is torned . After that I called to customer care then they suggest me that write a mail immediately and send product on this address " 201, 2nd Floor, Chandra Bhawan, 67-68, Nehru Place, Delhi-110019" for replacement. And now they said we don't have delivery partner to send your product to your city " Almora - Uttrakhand 263601" they said then provide us alternate address to send your product. And i don't have any other home in another city or state so they don't deliver the product and i didn't get the product. WORST AFTER SALE SERVICE BY SKULLCANDY BRAND EYES DISTRIBUTION .
          Skullcandy customer support has been notified about the posted complaint.
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            M
            Mk2221
            from Bidar, Karnataka
            Jun 7, 2022
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            Address: Delhi

            I have ordered wired headphones of Skullcandy.
            But, I have cancelled my order.
            I want to buy wireless headphones.
            I have contacted to the Skullcandy customer care.
            They are very very slow, they told me order is cancelled and your refund will be processed within 7-10 working days.
            But now it's 20th day then also I didn't got my refund.
            Sorry to say but I will never buy anything from the Skullcandy.
            I humbly request you to please refund my money as soon as possible.

            Ticket No:[protected]

            Order details:

            order Id : 7071833

            [Order Id: 7071833 ] ( 17 May, 2022 )
            Product Quantity Price
            Jib Earbuds with Microphone - Black

            Subtotal:
            599.7

            Shipping: Free shipping
            Payment method: paytm
            Total:
            599.7

            I request you to please refund my money as soon as possible.
            Skullcandy customer support has been notified about the posted complaint.
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              M
              Marttinn
              from New Delhi, Delhi
              Jun 6, 2022
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              Website: [email protected]

              I have purchased two headphones from skullcandy as cash on delivery and 5% amount of whole amount already deducted from my account by company but till now there is no any response regarding my product has been provided by company to me.
              Skullcandy customer support has been notified about the posted complaint.
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                P
                Pranay46
                from Hyderabad, Andhra Pradesh
                Jun 3, 2022
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                Address: 201, Second Floor, Chandra Bhawan 67 - 68, Nehru Place, Delhi, India, 110019

                I placed an order on 27th of may, first i couldnt see the order, then 3 days later i received confirmation and tracking details, but the order is not shipped yet and they confirmed delivery in 2-3 days, i can understand delays but they didn't even provide any confirmation, i prepaid the order for 11 thousand rupees, it is huge amount to be tied for over a week with no product.
                Skullcandy customer support has been notified about the posted complaint.
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                  B
                  best lock
                  Jun 1, 2022
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                  Hi! I would like to complain about my newly bought skull candy earbuds. The right earbuds easily drain baterry so fast in just 10mins for a full charge
                  Skullcandy customer support has been notified about the posted complaint.
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                    J
                    James Valverde
                    May 27, 2022
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                    Address: Walmart. Gallatin Tennessee
                    Website: Skullcandy

                    I bought at walmart.and that are new but won't pair to any phone..want new pair
                    Skullcandy customer support has been notified about the posted complaint.
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                      H
                      Hawler ko
                      May 26, 2022
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                      Recently I placed an order for jib wired headphones. The was debited and still it's in processing. Called the customer care and enquired and they asked me to give a new address by mail. And I gave all the required information and still it's on processing stage.
                      And the customer care isn't picking up the calls.
                      Skullcandy customer support has been notified about the posted complaint.
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                        S
                        Sksiu
                        May 23, 2022
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                        I ordered a product. The billing has a problem . The phone number on the bill is wrong one. I am continuously trying to contact the customer care service but it was unresponsive. I have the order id and transaction details.
                        Skullcandy customer support has been notified about the posted complaint.
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                          L
                          Likhith Lucky
                          May 8, 2022
                          Dec 7, 2022
                          This thread was updated on Dec 7, 2022
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                          Resolved

                          Skullcandy India is trying to rob money

                          On April 3, 2022 I placed an order on Skullcandy website but I decided against it and sent them a cancellation email on 4 April since the shipping process hasn’t begun yet. They stalled me and sent the product from Delhi to Hyderabad and the delivery was attempted twice which I rejected. On 5 April I received an email saying that my order was cancelled and I would receive a refund within 7-10 working days but the delivery was attempted...
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                          Y
                          Yash Raj Kapoor
                          May 5, 2022
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                          Received my skullcandy dime with one earbud not working at all. Customer care doesn't even reply.
                          Skullcandy customer support has been notified about the posted complaint.
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                            O
                            Ojas Gupta
                            May 2, 2022
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                            My order is not received yet but status is showing delivery why there is such problem
                            Skullcandy customer support has been notified about the posted complaint.
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                              W
                              Willstew1979
                              Mar 1, 2022
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                              I paid for rush delivery and my skull candy head phones didn’t come and they haven’t refunded my money
                              Skullcandy customer support has been notified about the posted complaint.
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                                D
                                Danny S
                                from Mumbai, Maharashtra
                                Feb 23, 2022
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                                Defective Skullcandy headphone. Bluetooth not working

                                Website: skullcandy.in

                                Bought Skullcandy Crusher Evo on August 3 2021, at the time it was working fine & i loved the product. Problem started in October as the bluetooth functionality of the headphone stopped working (i.e. : it wont connect to any smartphone or pc/laptop). After that i tried contacting Skullcandy help center through email & calls. But its been 5 months straight that i havent got any replies from them. Their email id : [protected]@brandeyes.in...
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                                D
                                Dhaval0811
                                from Mumbai, Maharashtra
                                Feb 21, 2022
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                                Website: skullcandy.in/shop/earbuds/bluetooth-earbuds/true-wireless/dime-true-wireless-earbuds/?attribute_pa_color=true-black&optionId=364776&gclid=Cj0KCQiAjc2QBhDgARIsAMc3SqQXi4LGqyy2JH3whu6SFswy52uIC

                                Payment was made no order confirmation came money was debited i have a ss of money being sent to brand eyes but no order confirmation also can login in website anymore
                                Skullcandy customer support has been notified about the posted complaint.
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                                  D
                                  Dhaval0811
                                  from Mumbai, Maharashtra
                                  Feb 21, 2022
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                                  Website: skullcandy.in/shop/earbuds/bluetooth-earbuds/true-wireless/dime-true-wireless-earbuds/?attribute_pa_color=true-black&optionId=364776&gclid=Cj0KCQiAjc2QBhDgARIsAMc3SqQXi4LGqyy2JH3whu6SFswy52uIC

                                  Payment was made money got debited no order confirmation received no tracking Id can't even login anymore money was debited to brand eyes
                                  +1 photos
                                  Skullcandy customer support has been notified about the posted complaint.
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                                    Y
                                    Yera Navin Kumar
                                    Feb 10, 2022
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                                    Hello Team,

                                    I purchased an Skully candy Evo true wireless earbuds in Sept 2021 from the official site. One of the earbuds is not charging properly and it stays connected even after closing the box.

                                    I already raised warranty claim on the support website twice but did not get any response.
                                    Skullcandy customer support has been notified about the posted complaint.
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