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Skullcandy Complaints & Reviews

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Last updated Apr 9, 2024
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Skullcandy reviews & complaints page 4

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R
Rajib Hazra
Jun 10, 2022
Jun 10, 2022
This thread was updated on Jun 10, 2022
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Skullcandy Venue ANC Over-Ear Headphones

Ear pads cushion came off....
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R
Rajat2300
from Almora, Uttarakhand
Jun 10, 2022
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Wireless earbuds torned bass

Address:201, 2nd Floor, Chandra Bhawan, 67-68, Nehru Place, Delhi-110019

I lived in almora Uttrakhand, i purchased Skullcandy -jib+ wireless earbuds - bleached blue(S2JPW-N743) on 11th may 2022. And order no. Is 6308440. Today on 16th May 2022 i recived the product and when I use it the bass is torned . After that I called to customer care then they suggest me that write a mail immediately and send product on this address " 201, 2nd Floor, Chandra Bhawan, 67-68, Nehru Place, Delhi-110019" for replacement. And...
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M
Mk2221
from Bidar, Karnataka
Jun 7, 2022
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I didn't get my refund money.....

Address:Delhi

I have ordered wired headphones of Skullcandy.
But, I have cancelled my order.
I want to buy wireless headphones.
I have contacted to the Skullcandy customer care.
They are very very slow, they told me order is cancelled and your refund will be processed within 7-10 working days.
But now it's 20th day then also I didn't got my refund.
Sorry to say but I will never buy anything from the Skullcandy.br...
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M
Marttinn
from New Delhi, Delhi
Jun 6, 2022
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No response regarding my order

Website:[email protected]

I have purchased two headphones from skullcandy as cash on delivery and 5% amount of whole amount already deducted from my account by company but till now there is no any response regarding my product has been provided by company to me....
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P
Pranay46
from Hyderabad, Andhra Pradesh
Jun 3, 2022
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No update on the order

Address:201, Second Floor, Chandra Bhawan 67 - 68, Nehru Place, Delhi, India, 110019

I placed an order on 27th of may, first i couldnt see the order, then 3 days later i received confirmation and tracking details, but the order is not shipped yet and they confirmed delivery in 2-3 days, i can understand delays but they didn't even provide any confirmation, i prepaid the order for 11 thousand rupees, it is huge amount to be tied for over a week with no product....
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B
best lock
Jun 1, 2022
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Right earbuds gets lowbat fast

Hi! I would like to complain about my newly bought skull candy earbuds. The right earbuds easily drain baterry so fast in just 10mins for a full charge...
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J
James Valverde
May 27, 2022
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Skullcandy wireless Bluetooth

Address:Walmart. Gallatin Tennessee
Website:Skullcandy

I bought at walmart.and that are new but won't pair to any phone..want new pair...
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H
Hawler ko
May 26, 2022
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Money debited but still on processing

Recently I placed an order for jib wired headphones. The was debited and still it's in processing. Called the customer care and enquired and they asked me to give a new address by mail. And I gave all the required information and still it's on processing stage.
And the customer care isn't picking up the calls....
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S
Sksiu
May 23, 2022
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Unresponsive customer service

I ordered a product. The billing has a problem . The phone number on the bill is wrong one. I am continuously trying to contact the customer care service but it was unresponsive. I have the order id and transaction details....
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Likhith Lucky
May 8, 2022
Dec 7, 2022
This thread was updated on Dec 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Skullcandy India is trying to rob money

On April 3, 2022 I placed an order on Skullcandy website but I decided against it and sent them a cancellation email on 4 April since the shipping process hasn’t begun yet. They stalled me and sent the product from Delhi to Hyderabad and the delivery was attempted twice which I rejected. On 5 April I received an email saying that my order was cancelled and I would receive a refund within 7-10 working days but the delivery was attempted...
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Y
Yash Raj Kapoor
May 5, 2022
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Product Defect

Received my skullcandy dime with one earbud not working at all. Customer care doesn't even reply....
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My order is not received yet but status is showing delivery why there is such problem...
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I paid for rush delivery and my skull candy head phones didn’t come and they haven’t refunded my money...
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D
Danny S
from Mumbai, Maharashtra
Feb 23, 2022
Mar 1, 2022
This thread was updated on Mar 1, 2022
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Defective Skullcandy headphone. Bluetooth not working

Website:skullcandy.in

Bought Skullcandy Crusher Evo on August 3 2021, at the time it was working fine & i loved the product. Problem started in October as the bluetooth functionality of the headphone stopped working (i.e. : it wont connect to any smartphone or pc/laptop). After that i tried contacting Skullcandy help center through email & calls. But its been 5 months straight that i havent got any replies from them. Their email id : [protected]@brandeyes.in...
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Dhaval0811
from Mumbai, Maharashtra
Feb 21, 2022
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Payment made no order confirmation received

Website:skullcandy.in/shop/earbuds/bluetooth-earbuds/true-wireless/dime-true-wireless-earbuds/?attribute_pa_color=true-black&optionId=364776&gclid=Cj0KCQiAjc2QBhDgARIsAMc3SqQXi4LGqyy2JH3whu6SFswy52uIC

Payment was made no order confirmation came money was debited i have a ss of money being sent to brand eyes but no order confirmation also can login in website anymore...
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Dhaval0811
from Mumbai, Maharashtra
Feb 21, 2022
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Payment was made no order confirmation received

Website:skullcandy.in/shop/earbuds/bluetooth-earbuds/true-wireless/dime-true-wireless-earbuds/?attribute_pa_color=true-black&optionId=364776&gclid=Cj0KCQiAjc2QBhDgARIsAMc3SqQXi4LGqyy2JH3whu6SFswy52uIC

Payment was made money got debited no order confirmation received no tracking Id can't even login anymore money was debited to brand eyes...
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Y
Yera Navin Kumar
Feb 10, 2022
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Product defect - Warranty claim

Hello Team,

I purchased an Skully candy Evo true wireless earbuds in Sept 2021 from the official site. One of the earbuds is not charging properly and it stays connected even after closing the box.

I already raised warranty claim on the support website twice but did not get any response....
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K
kamal a
Feb 5, 2022
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Anc crusher head phone speaker sound

Address:Brandeye noida delhi

Hi my Anc head phone right side speaker wired sound when I raise bass volume and sound gets reduce suddenly and increases this is my second time problem in one year worst experience from ur customer Care worst part o[censored]r product and sending same hp without any repare 😡😡...
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S
Smriti_Sharma
Feb 4, 2022
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Return policy

I bought wireless earpods and was not satisfied with the product and decided to return it back. As per the company's 30days return policy. But now they are saying currently we do no accept returns. That's unacceptable....
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S
Shamsu Kannoth
Jan 30, 2022
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Indy evo

Address:Al Fa-aizeen, Gazelle Residence, khalifa park

Right earbud not hearing voice, but same time all other functions are working. Eg- volume and track change.
I brought 7th January 2022....
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