Skullcandy Complaints & Reviews

I have ordered skull candy indy fuel earpods but I have returned due to personal reasons. I didn't even opened it. I alsi contacted brand eyes customer service 'n' no. of time but no reply. They have poor customer service. I need my refund. Kindly please solve my problem....

Name of Customer - John Alexander
Order Id - 41211_20101236
Payment id[protected]
Order date - October 12th, 2020

Product ordered - skullcandy ink'd in earphone with mic

Product has not been received nor given any arrival date...

I have ordered a headphone from Skullcandy website, their best in line Crusher ANC headphone on 11th of September and they have failed to deliver the paid order and they are unable to reach. I have tried emailing customer care, contacted their customer care number but no one is picking up.
The very first week of order they failed to deliver so i reached out and changed the address. This incident happened again when they fail to deliver...

Dear Sir,

I purchased the Scullcandy earphones and it was in the warranty period that it got damaged and I send the same for replacement along with the bill and supporting documents but still not I have got the replaced product. In the month of Feb.2020 I sent the product for replacement it has been more than 6 months now but still not I got the replaced product sir even after many follow ups on the mail and even I tried their...

I bought a wireless Bluetooth which has warranty of 2 years but oneside side is not working properly, so I want to replace it with new one by using this warranty...

I have purchased a headphone from Skullcandy official website on 21st Sept 2020. On the same day, I have found that it was a defective product. It's play/pause functionality was not working. I tried a couple of times but it was not working. I tried contacting its customer care and its partner distributor (Brandeyes) but their service was not helpful and they were busy all the time. So I tried to contact them via their customer service mail...

Respected sir/ma'am,

This mail is regarding my replacement product ticket number 364638. Am trying to call you and am not able to get you on call and am not getting any response for my mail.

How long will you take to ship my replacement product? This is not acceptable. You asked me if am okay to get
Skull candy ink'd plus,

Instead of
Skull candy method wireless.

I...

Left side speaker is not working only one side is working...

I purchased skullcandy headset in 2019 through amazon.in, now the mic is not functioning.

I requested for replacement of headset with a new one under warranty (2 years).
They sent a mail with a warranty form attached asking to courier along with the headset and i did.

The courier reached them on 1st of sep'20 which i tracked online but there isn't a response from the company end about the receipt of courier...

Order I'd[protected] orders through Amazon and send returned to them for warranty replacement but neither confirm they got product back neither they have any contact no to confirm now they are asking pod for shipping I had said they delivered to your security guard he was not Letting delivery guys enter there is no contact no to contact them for that so how can I know they got it or not it's all skullcandy fault...

As per company guideline 14 days refund, I return the product with in 10 day. I send them multiple emails and call more than 600 times. They put my phone number in BLOCK list. When i connect from another phone they repeat the same with another number.

In the end they refuse to refund and refuse to give the product back....

Product with refid 358687 has been ordered on aug4TH.
Its not delivered nor shipped, a further communication has been not made after payment. Please take this as prioirity...

Please provide me with new or service my product ASAP.
I'm suffering a very lot using this product.
My contact no [protected].
Attached the photo was my invoice...

Hi, i am ganesh, i have received cheap lower priced product in replacement.

I have purchased skullcandy method wireless bluetooth earphone for 3000 rs. Which was stopped working within few months, i sent skullcandy service center for replacement, after one month they said product is out of stock and they don't know when it will be back in stock, they told me to take another completely different cheap lower priced product as...

I have ordered skull candy earphones woth 10000rs which was paid in advance.[# 358687 #] is the reference and there is nno tracking available. Its been almost 15 days and no further communication has been made from skull candy....

I purchased inkd wired headphone on date 5th july 2020 but its not delivered to me yet. I also sent alternate address but they didn't respond....

Hi,
Method ANC - Deep Red
Product mentioned in attached mail was delivered 1 hr back. I am shocked to see that there is absolutely no ANC. I was looking for ANC and this product really disappointed me. What’s next step?

- Do you really have a method ANC device ( where ANC works ) with which this can be replaced or how do I return this.

I copied escalation e-mail as I am shocked to see Skullcandy...

Sent my hesh 3 headphone with warranty claim #762335 to skullcandy as per instructions from skullcandy warranty claim team and [protected]@skullcandy sent me confirmation email on 13 september 2019, upon receiving the headphones. But have not sent me the replacement headphones till date. Nor does skullkandy respond to emails....

I courier my skullcandy ink'd bluetooth headset with mic to service centre-brand eyes distributors pvt ltd in uttarpradesh.

After 1 month 1 person named akash sharma called me and told that they have recived a tempered parcel and there is no product.

My question is if a parcel is tempered why the hell they have recieved the same from courier company. Why they have not rejected the same.

Why they...

Hi, I purchased Indy from www.skullcandy.in on 8th June 2020, and I received a faulty one. I immediately returned it for a warranty claim and they received it on 19th June and since then neither they are responding to my emails and not picking up the calls and now it's been more than a month since I have returned it. I am not sure if I am going to get my product back. My ticket id which they raised on 19th is 333697. Please look into this....