Skullcandy Complaints & Reviews

The product has 2 years warranty and it has stopped working in10 months. Whenever I call Brand eyes customer care number it says service associates are busy. I have tried 47 times in line. I have also mailed about the issue on [protected]@skullcandy.com) but there's no response from them. Very poor and pathetic product quality and Service from Skull Candy....

As instructed by Brandeye Customer service i have sent my headset for warranty claim through courier on 28-Feb-2019, till now they are not notifying me anything about my product status. no replies of mails on querying and whenever u call its just one answer always that our customer executives our busy please try again. Its a waste buying their product.

My token No is : 198227
Client Contact No. : +[protected]br...

My skullcandy earphone stopped working within few months
This is in two yesr warranty and i have already sent the faulty earphone two months ago.

But they have not yet provided my replacement earphone, they just say this is in process.

I have been waiting for my replacement since last two months, but they are not helping on this.

Please find the ticket created against product submission...

Hi . I bought bloothooth earphones from you guys. Which I great but the earphones don't work and I've tried to contact the customer service a1000 times and I've got screenshots to prove it. It's so annoying that no one gets back to me when I talk about getting a refund or a replacement.

I've contacted the company so many times that I'm getting so annoyed now. And I know by the end you guys will tell me that you did not contact...

I have sent my earphone for replacement to skullcandy (Brandeyes customer care) service center to uttar pradesh. Earphone is worth rs. 3000. It has been a month they have not acknowledged and they do not even answer customer care helpline and i have sent couple of mails but no answer received from them.
I have sent earphone for replacement on 12th oct 2018. And today it is 14th nov 2018, and they are not even replying. Please help....

I had purchased Skullcandy S2IKW-J509 bluetooth Headset with Mic, the left earpiece stopped working and I wrote to customer care and dispatched the faulty hearphones to thier customer care center and got a response that "Your product will be considered under warranty and is expected to be completed within 14 working days (Depending upon the stock availability) from 15-Oct-18.

Please find the ticket created against product submission...

I have bought a skullcandy method wireless from amazon on 6th september. It stopped working on 8th october and i sent them a mail on 10th october and they asked me to send the earphones to noida. I sent it to them and they replied me that they will send the replacement in 14 working days. The ticket number was created as 158880. Its been a month now and no response from them. The mails i send it to them bounce back. Their calls are always...

Hi i am prem kumar b, i buy this product (Skullcandy scs2dufz-385 jib in-ear headphone) in amazon on the month of july. It cant work properly. I cant hear sounds on two side (It appears on one side). I have warenty for 6 months, but i lost the bill, so kindly help me for the replacement.
E-mail: [protected]@gmail.com
Ph: [protected].
Thank you....

I purchased a skullcandy ink'd headphones from flipkart in march '18 which stopped working in 5 months of its purchase. I mailed skullcandy & sent the product for warranty claim one month ago. They replied once when i said that i will sue you that they accepted the warranty claims. And now again no replies of mails on querying and whenever u call its just one answer always that our customer executives our busy please try again. Its a waste...

I purchased the skull candy inked earphone from flipkart in the month of august 2018 and they have stopped working and i have been seeking help to the warranty for this product. When i call customer services number no one ever answer i always get the prompt at the end that all our customer care executive are busy try again later or contact on email. I have written an email as well and i have been informed that the ticket has been opened:...

My skullcandy bluetooth stopped working. Its in warranty period still is didnt got replacement of the same its almost 1 month since my faulty handset is delivered at your service centre in noida (India). When i call cust care no its always busy and when it get connect cc exective keep on hold and call get disconnect. And also they don't respond to the emails. Very poor service from brand like skullcandy....

My skullcandy bluetooth stopped working (Left bud) its in warranty period still is didnt got replacement of the same its almost 1 month since my faulty handset is delivered at your service centre in noida (India). When i call cust care no its always busy and when it get connect cc exective keep on hold and call get disconnect. Very poor service from brand like skullcandy....

Recently my inkd wireless earphones are have stopped working correctly. The right bud of earphone has no sound. I reported my concern to the website of skullcandy customer care (Brand eyes), but there is no response from their side. It’s really depressing that skullcandy takes no responsibility for customer complain. Not expected at all from skullcandy...

Hi,

I went to skullcandy service center (Brand eyes distributors pvt ltd, b-2,, near hdfc corporate bank, sector 4, noida, uttar pradesh 20130) on10/07/2018 because my earphone was not working i handed over the product at service centre and they asked me 15 days for replacement for the same. I revisited on 14/07/2018 and they provided me another earphone claiming it as new but when i visited home and i noticed it was already...

The product has 2 years warranty and it has stopped working in 7 months. Whenever I call Brand eyes customer care number [protected] it says service associates are busy. I have tried 47 times in line. I have also mailed about the issue on ([protected]@brandeyesin & [protected]@skullcandy.com) but there's no response from them. Very poor and pathetic product quality and Service from Skull Candy....

I had purchased an earphone on 1 feb via amazon. It was working properly for 15-20 days later it started showing some disturbance. I had tried to contact amazon and skull candy many times but there was no response. Now at last i have decides to send an online complaint to amazon/skull candy to review the problem which i am facing with this headphone. I believe that this time some strict actions will be taken to satisfy the customer complaint....

Hi,

I had purchased a wireless earphone from dublin airport on 15-feb-2018 but after 3 months it stop working, when it was purchased it was having one year international warranty on the product.
I have raised the request to skull candy india team and ticket no is 108467, but not received any update after that.
I have provided original receipt copy as well.

Please help.

Thanksbr...

I bought a Skullcandy headphone (Skullcandy S2IKFY-074 Ink'd 2.0 Earbud with Mic Headset with Mic) on[protected] which stopped working in April 2018. As per Brandeyes (Skullcandy warranty agency), I have mailed them my problem about the warranty claim and Ticket id 107301 was created and I sent them the defective piece with invoice attached.

Got reply from BrandEyes Distributors as follows -
This is to confirm you that...

On june 12, 2018, night, i connected my skullcandy ink'd wireless earphones for charging and went for a bath. After 30-40 minutes when i saw that the earphone is not charging as the light was not on; i went to check it. As soon as i put my fingers on the charging side end, i found that it was heating. I ejected the charging cable from the port and re-inserted it. But while doing so, when i touched the charging port cover, it came off as it...

I bought a skullcandy headphone (Skullcandy s2dul-j571 wired headset with mic) in the month of may 2017 which stopped working in last month. As per brandeyes (Skullcandy warranty agency), i have mailed them my problem about the warranty claim and ticket id (46965) was created and is sent them the defective piece with invoice attached. But still there is no response from them.

But till now, i have not received any update from...