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Smytten Complaints & Reviews

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Updated: Aug 19, 2025
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Smytten reviews & complaints page 26

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S
Stutshar
from Noida, Uttar Pradesh
Jan 31, 2022
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Been ordering smytten trials for quite a while and it's a lot of fun but I recently placed my first shop order and only 1 out of the three shipments were delivered. Contacted the customer service by mail a thousand times and though they respond within 24 hours usually, this time nobody is responding back. Items were ordered on 24thJan 2022 and were supposed to be delivered on 30th Jan and they haven't even been shipped yet!
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    A
    Anj Sharma
    from Delhi, Delhi
    Jan 31, 2022
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    Address: 10393 manak pura phool wali gali Karol bagh Delhi 110005

    Hello Sir /Mam
    I ordered a naked raw mask from caffeine and I ordered derma bybye dark circles cream from the trial points and in the gift there's a oil also but I didn't got all this instead of this I got a facial razor but I don't want that I haven't ordered that I want my product for which I have paid the delivery came too late and I paid offline what if I paid online and then i don't even get the product please go through it once my order number is 3896494 i m sending screenshot of what I ordered
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      N
      NayanaMali778
      from Jamner, Maharashtra
      Jan 30, 2022
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      Address: Ganeshwadi

      My order reached My home but till I don't get Delivery code / OTP on My Registered Mobile Number ... Delivery Boy have denied to give me my order ... Please Send Me delivery code Otp on My Registered Mobile Number [protected]
      Smytten customer support has been notified about the posted complaint.
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        B
        batul saify
        Jan 28, 2022
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        I hve ordered 25 Jan but not provided tracking details yet...48 hour completed now..my order number is 3983378
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        Jan 28, 2022
        Updated by batul saify
        I hve ordered 25 Jan but not provided tracking details yet...48 hour completed now..my order number is 3983378
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          K
          komalpreetkaur
          from Amritsar, Punjab
          Jan 26, 2022
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          Address: house no.23 sunder nagar amritsar punjan

          My account has been debited but order has been not replaced..
          my payment id is pay_IoM1DGxjr83OX1
          kindly look into the matter
          Smytten customer support has been notified about the posted complaint.
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            K
            Kiiex
            from Ludhiana, Punjab
            Jan 26, 2022
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            I placed order on 5th Jan, 2022. My order number #2151997 was supposed to deliver by 11th of January 2022. But I haven't received it till today. Despite contacting them repeatedly they have not delivered goods. How to get my ordered goods or my money back ?
            Smytten customer support has been notified about the posted complaint.
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              S
              shweta bhande-nagvekar
              Jan 25, 2022
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              Order no. 2157935 is pending since 12th jan. Please see it gets delivered
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                J
                Jyo2020
                from Hyderabad, Telangana
                Jan 24, 2022
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                Put wrong pincode
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                  P
                  Prabh simran kaur
                  from Delhi, Delhi
                  Jan 24, 2022
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                  I've ordered products on 17 Jan 2022 which was prepaid already and my order no is #3887958. Delivery boy not delivered the products because of the number issue.
                  Pls update my number and try to deliver products asap.
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                    S
                    Santa05
                    from Chennai, Tamil Nadu
                    Jan 23, 2022
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                    600012 chennai pincode is not serviceable. Please see to this.
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                      P
                      Priyankasahoo167
                      Jan 23, 2022
                      Resolved
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                      Resolved

                      Hello sir,

                      I order some products from smytten on 23rd Jan 2022 & prepaid for it. After that day my order not processed. My order is stucked so I cancelled.
                      I ordered after sometime I cancelled it. Unfortunately I already pay it through paytm. And they are saying that your money will surely get back after 5-7 Days. How can i trust this type of fraud app again??I complained about this on Smytten customer care via e-mail but no satisfactory response came out.

                      My request to you that refund my money.
                      My humble request to you sir that take an action for it.
                      +3 photos
                      +3 photos
                      Jan 24, 2022
                      Complaint marked as Resolved 
                      It's resolved
                      Smytten customer support has been notified about the posted complaint.
                      Jan 23, 2022
                      Updated by Priyankasahoo167
                      Please help me
                      My prepaid order no (TRIAL): #4460466 on march of 10th which took a long time to reach my destination city and now has been returned to the seller without my prior knowledge, been given the excuse that the pincode is undeliverable although I have recieved all my past smytten orders on the same pincode, i want my refund to be intitated because, being my pincode is deliverable and I am not supposed to collect it from the branch when other times it have been getting delivered to my door step .I want a refund for the same because I have not received my parcel and it is returned to the seller.

                      Smytten Smytten does not credit my money back. - Comment #3976712 - Image #0
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                        P
                        Priyankasahoo167
                        Jan 23, 2022
                        Resolved
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                        Resolved

                        My Smytten Order no. #3949906 is Not processed so I cancelled my order which was prepaid please Refund my money .
                        +3 photos
                        Jan 24, 2022
                        Complaint marked as Resolved 
                        It's resolved
                        Smytten customer support has been notified about the posted complaint.
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                          M
                          Malem Nganbi
                          Jan 21, 2022
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                          Address: Kontha khabam lai haraopham turel mapan near klsc club

                          I ordered Mcaffine facewash on[protected].after sometime I cancelled it. Unfortunately I already pay it through gpay. And they are saying that your money will surely get back after 5-7 Days. And it's almost 9 days has gone but still they don't pay my money. How can i trust this type of fraud app again??
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                            S
                            SoniaTre
                            Jan 17, 2022
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                            Order I'd :#3601964
                            Order placed on: 17 December 2020
                            I placed the above mentioned order and made advance payment worth rupees 200 for the same for three items and one free gift . However it has not been delivered for over a month now .The delivery date keeps on exceeding every day. Kindly process the delivery or refund my money.Please find screenshot attached
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                              R
                              R@j92
                              Jan 17, 2022
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                              Address: Maitri Kunj, H No- 21 R/s- 3rd floor, Street No. 19, Bhagwati Garden Extension, Dwarka Mor, New Delhi- 110059

                              As i ordered my products on dated 19/12/2021 whom order ID is 3626674.
                              It being around one month to booked the order buy item yet not received.
                              Later, i mailed to the smytten customer care they told that my order has been delivered on dated 06/01/2021. Thus, my concern is that none of his courier agent called me at the time of delivery even I discussed with the family members about the parcel but no-one received the same.
                              Later, I another mailed to smytten to refund my money if they are unable to fulfill the order demand but they refuse to return my money.
                              So I request to concerning department to look into the matter and resolve it by their end because this type of customer dissatisfaction make trouble for our society because they are making fool to their customer.

                              Regards,
                              Raj Pathak
                              [protected]
                              Smytten customer support has been notified about the posted complaint.
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                                D
                                Dr.goyal aman
                                from Udaipur, Rajasthan
                                Jan 13, 2022
                                Resolved
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                                Resolved

                                Hello sir,

                                I order some products from smytten on 25th dec. 2021 & prepaid for it. After that day my order not delivered till today. My order is stuck in Jaipur & I'm live in Udaipur. They are saying to me that you are not available at given address which is absolutely wrong & shameful for a company. In any delivery, the delivery boy call to customer when he was arrived and that kind of phone call not come to me. I complained about this on Smytten customer care before 10 days via e-mail but no satisfactory response came out.

                                My request to you that if this company are not capable for delivery of my order than refund my money.
                                My humble request to you sir that take an action for it.
                                +5 photos
                                Jan 15, 2022
                                Complaint marked as Resolved 
                                Delivered my order immediately as soon as possible.
                                Smytten customer support has been notified about the posted complaint.
                                Not delivered pls deliver kariye

                                I'm complaining about no delivery & no response - Comment #3955146 - Image #0
                                I'm complaining about no delivery & no response - Comment #3955146 - Image #1
                                Not deliver starting mein saman sahi aaya tha but uske bad jitni bar bhi order kare kuch na kuch kuch na kuch kam aaya

                                I'm complaining about no delivery & no response - Comment #3955148 - Image #0
                                hello i placed a order 23119 on 29/05/2022
                                it should have contained
                                two (2) bodylovin' Hawaiian rumba body wash
                                two (2) bodylovin' lychee cuddle shower gel
                                one (1) olive and macadamia shampoo
                                one (1) 100% pure instant coffee powder

                                but i didn't received
                                two (2) bodylovin' lychee cuddle shower gel

                                Now you guys are replying me that i will get a 200rs coupon
                                why would i be accepting that ??
                                the items missing were worth total of 275rs
                                what i want is either refund my amount in my original source of payment or just deliver me the missing products !!
                                i have been writing this again and again at [protected]@smytten.com
                                and getting the same reply of coupon attaching the screenshot of email kindly provide solution

                                I'm complaining about no delivery & no response - Comment #4006712 - Image #0
                                I'm complaining about no delivery & no response - Comment #4006712 - Image #1
                                I'm complaining about no delivery & no response - Comment #4006712 - Image #2
                                I'm complaining about no delivery & no response - Comment #4006712 - Image #3
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                                  M
                                  Mehul Ajudiya
                                  Jan 12, 2022
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                                  Address: New shubhash 5 B near momai Hall Street harighava main opposite raiyaraj rajkot 360002

                                  My order number #3813436
                                  Not delivered my new mobile number [protected]
                                  Smytten customer support has been notified about the posted complaint.
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                                    M
                                    Mukund patel001
                                    Jan 9, 2022
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                                    Address: Ahmedabad
                                    Website: www.smytten.com

                                    I ordered with order number #3339345 on dated 15/11/2021 but i didn't received my curior still today 09/01/2022. I paid total payment in advance. And i am attaching my order screenshot with detail here in photo section. I hope my problem will solve soon🤝🏻🙏🏻
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                                      K
                                      Kaith Rajesh
                                      from Chennai, Tamil Nadu
                                      Jan 3, 2022
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                                      I had ordered Faces perfecting pressed powder.
                                      Our complaint ticket no is 5709 and order I'd is 2243196 dated[protected].

                                      All the complimentary products are only delivered.

                                      Our above ticket no is closed without any resolution.
                                      Smytten customer support has been notified about the posted complaint.
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                                        A
                                        altamashbaig
                                        from Gaya, Bihar
                                        Dec 30, 2021
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                                        Address: Haryana

                                        Ticket No:[protected]

                                        Hello,

                                        We would like to inform you that your order has already returned back to us at our warehouse, we would not be able to send your products. Refund will be initiated as soon as possible.

                                        Feel free to contact us for any further information/concern. We'll be happy to help!

                                        Hope you have a great day ahead!
                                        Thank you.
                                        Customer Delight Team
                                        Smytten

                                        I want product not refund.
                                        refund is also not provide by them, but I want products not refund
                                        Smytten customer support has been notified about the posted complaint.
                                        Dec 30, 2021
                                        Updated by altamashbaig
                                        Order {3595833}

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