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Smytten Complaints & Reviews

smytten.com
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Updated: Aug 19, 2025
Complaints 814
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30
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Bad 😕 It seems that Smytten has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Smytten reviews & complaints page 25

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D
deave
from Kannur, Kerala
Feb 16, 2022
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Website: smytten.com

I ordered few trail items on smytten but had to cancel it due to sone issues. I refund amount was supposed to be credited to my account within 5-7 days, but I didn't get my money. When I complained about it in the customer care they told me my amount was already credited in my account but clearly that is not the case.
Smytten customer support has been notified about the posted complaint.
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    K
    Khushi Bhatia 039
    from Kanpur, Uttar Pradesh
    Feb 16, 2022
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    I have placed my order on 23 January 2022 and haven't received till date. Order id #3947437. Its almost a month now and delivery is not done yet. Everytime the date of delivery is changed. Even today also its showing delivery by 19th Feb. Please deliver my order as soon as it can be.
    Smytten customer support has been notified about the posted complaint.
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      S
      Sahana P S
      Feb 15, 2022
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      Address: Samrudhi PG Girls hostel, GKVK, Bangalore

      Order is not delivered but it's showing that the order is delivered.
      Smytten customer support has been notified about the posted complaint.
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        P
        Prayakhi Dutta
        Feb 15, 2022
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        Address: Kopili women's hostel, Tezpur,Assam

        Product not received.
        Smytten customer support has been notified about the posted complaint.
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        Product ID-#3928131

        Body scrub - Comment #3957676 - Image #0
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          K
          Kithu_amal
          from Kannur, Kerala
          Feb 15, 2022
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          I have ordered some trail products on 27 Jan 2022 and prepaid ₹199 and showed it was packed on 31st Jan 2022 and uploaded to Bhiwandi Maharashtra But On 4 th February 2022 it showed shipment not received yet from the client side and delivery is extending day by day. Also I didn't received shipping tracking ID. I have waited this much days but didn't shipped from there and didn't received my products . So please be take some actions so as possible

          Trail Order No- #4007818
          +1 photos
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            S
            Shivanithaluka
            from Hyderabad, Andhra Pradesh
            Feb 15, 2022
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            Y its is delayed
            Smytten customer support has been notified about the posted complaint.
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              S
              Shivanithaluka
              from Hyderabad, Andhra Pradesh
              Feb 14, 2022
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              My order #4067899 I have nt received my order yet could u pls send my order
              +1 photos
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                A
                aqsa aftab
                Feb 13, 2022
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                I ordered some products from smytten on 8th Feb . 2022 & prepaid for it. My order no is 4102341 after that day my order not delivered till today. My order is stuck. I didn't recieve any call for delivery. I complained about this on Smytten customer care via e-mail but no response came.

                My request to you to help me get my package
                My humble request to you sir that take an action for it.
                Smytten customer support has been notified about the posted complaint.
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                  S
                  Sharayu Subhash Nagare
                  Feb 13, 2022
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                  I'd ordered on 3rd Feb and I received order on 11th Feb. But I didn't receive the OTP so unfortunately I had to return the order. But I have not received the refund yet. Please look over this issue as soon as possible.
                  +2 photos
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                  Did u receive ur refund?
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                    R
                    Rishita Mehmi
                    Feb 11, 2022
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                    Address: Bharat nagar chugitti Jalandhar

                    I haven't received my order yet. The delivery date was 8th February but now its 11th February and still I don't receive my order
                    Smytten customer support has been notified about the posted complaint.
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                      A
                      Anushri kar
                      from Hasimara, West Bengal
                      Feb 11, 2022
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                      I have ordered my products on 4th February and it's been 7 days since then but i haven't received my order yet or any information regarding it. There is no information in the app and also I haven't received any tracking ID. I tried contacting them via email as there is no customer care contact number but i haven't received any reply from them.so please sir / mam I request to look into the matter. If they can not deliver my order then please atleast send my money to original source i.e. My bank account.
                      +2 photos
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                        V
                        Vikram Pai D
                        Feb 11, 2022
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                        Resolved

                        Products missing from the order

                        Hi Team, i have received my package and beard oil and beard wash which I had ordered, missing from the package

                        I would request for refund or to provide the product i had ordered for

                        It is not good to cheat customers and make money
                        Please educate yourself and help us with our products orders...
                        +2 photos
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                        K
                        Khushi Bhatia 039
                        from Kanpur, Uttar Pradesh
                        Feb 10, 2022
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                        Address: 117L 125, Naveen Nagar, Kakadev

                        I have placed my order on 23 January 2022 earlier the delivery date was 1st feb then on first feb it changed to 6th feb on 6th it was showing to be delivered on 10th Feb and today on 16th feb. Please deliver it as soon as possible.
                        Smytten customer support has been notified about the posted complaint.
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                        order id #3947437
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                          S
                          Shaikh Muskaan
                          Feb 10, 2022
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                          I have ordered wow science shampoo they charged me extra and generated final bill with less amout my order id is 4124738. Also they have credited me 200 bucks for refer and earn but only redeemed 50 INR which is not just fair.Big Disappointment not going to shop further and nor I am going to refer it to anyone
                          Smytten customer support has been notified about the posted complaint.
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                            T
                            Twinkle Soni
                            from Bhavnagar, Gujarat
                            Feb 10, 2022
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                            I placed my order on 21st January, it's 9th February still I don't get my parcel.
                            My order ID is #3921318. I got massage that I want open delivery but no-one came to deliver my parcel. There is so much delay in delivery and so much issues by delivery man. Please deliver my parcel earlier.
                            Smytten customer support has been notified about the posted complaint.
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                              J
                              Jubilee Gogoi
                              Feb 9, 2022
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                              I had placed an order with order id 3960279 on 23 of January 2022 but yet I haven't received the product yet, not even any contact from your side.

                              Please look into the matter and deliver my order as soon as possible.
                              Smytten customer support has been notified about the posted complaint.
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                                S
                                Shweta Shashank Nagvekar
                                Feb 6, 2022
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                                Address: Gurgaon
                                Website: www.smytten.com

                                I have placed order on 12 th jan... i ve still not received my order till today that s 6 th feb.. order no- 2157935
                                I have raised ticket twice no use..
                                +1 photos
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                                  D
                                  Diksha0217
                                  from Lucknow, Uttar Pradesh
                                  Feb 6, 2022
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                                  Address: E-3/106 vishesh Khand-3 Gomtinagar lucknow

                                  My brother ordered two bottles of bodywise pcos tablets for me and I got only one and my brother had raised a complaint but it's been one day but He didn't get any response.So I am writing this query here.please solve it as soon as possible
                                  +1 photos
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                                    N
                                    Nivetha SM
                                    from Tindivanam, Tamil Nadu
                                    Feb 5, 2022
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                                    Hello sir,

                                    I order some products from smytten on 3rd Feb 2022 & prepaid for it. After payment through paytm my order not processed. My order is stucked and order didn't get placed.
                                    Unfortunately I already pay it through paytm. And I try connecting through email but got reply like your issues will be resolve within 48 hrs. Still its not resolved yet already 48 hrs passed out and I try connecting through phone on customer numbers [protected] ( number is not available) and [protected] no phone service due to covid . How to trust this type of app again??I complained about this on Smytten customer care via e-mail but no satisfactory response came out and no proper response or communication number.

                                    My request to you that refund my money.
                                    My humble request to you sir that take an action for it.
                                    +2 photos
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                                      R
                                      Rabiya faiz
                                      from Firozabad, Uttar Pradesh
                                      Feb 4, 2022
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                                      Address: Gurugram
                                      Website: [email protected]

                                      The product is not received yet while the payment is done online..
                                      +1 photos
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