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Smytten Complaints & Reviews

smytten.com
1
Updated: Aug 19, 2025
Complaints 814
Resolved
30
Unresolved
784
Bad 😕 It seems that Smytten has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Smytten reviews & complaints page 23

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D
Dhanashree B
from Mumbai, Maharashtra
Mar 27, 2022
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I have ordered 9 products out of which 3 products are missing also my order contained 2 sachets of cocoa powder out of which 1 packet was torn. Packaging was not good. Due to that 1 open packet all other products were covered in cocoa powder. I want my remaining products as soon as possible or else i want my money back.
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    S
    Sangeetha G K
    Mar 27, 2022
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    Address: 4/12 West Street, Eraviputhoor, Kanyakumari-629402.

    Today morning I have ordered 6 trail products (Order ID : #4619735). and I already pay for these products, but mistakenly cancelled that order, Still now I didn't get the refund. Kindly do the needful as soon as possible.
    +2 photos
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      P
      Prashanthi8096
      Mar 27, 2022
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      I've ordered some products from smytten ton 9/03/2022 and the estimated delivery date given was on 15/03/2022 and still I've not received my product and there is no update regarding tracking.My tracking I'd is
      [protected].Please deliver the product soon
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        A
        Aanchal 84
        Mar 25, 2022
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        Address: Hostel 7 MMDU mullana, MMU University

        Order date is increasing day by day. Please either deliver my order or refund my money.
        Its been 2 weeks I am waiting.
        Thanks
        Order Id- 4483148
        Smytten customer support has been notified about the posted complaint.
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          I
          ifrakhan
          Mar 23, 2022
          Resolved
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          Resolved

          Address: ANM-39F, Akashneem Marg, DLF Phase 2, Sector 25 Gurugram Gurgaon District Haryana India 122002

          My order no. 4268928 my money is not yet a parcel got canceled so please return my money
          +2 photos
          Mar 24, 2022
          Complaint marked as Resolved 
          my money back today smytten thanks smytten for my money back
          Smytten customer support has been notified about the posted complaint.
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          Did you get ur refund after shipping?
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            S
            Shital143
            from Ahmadnagar, Maharashtra
            Mar 22, 2022
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            Address: In front of bidwe college samaj Kallyan society wasvadi, Barshi road, latur, Latur

            Hi
            I placed my order on 17th March 2022

            My order number #4526313 is yet not received and as it was written that my product will be delivered to me by 22th March 2022 but it's yet not received. It's showing me that product is received So it's my humble request to you to kindly check my order

            Hoping to hear from you soon
            Regards
            +1 photos
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              M
              Madhuri Basti
              Mar 22, 2022
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              I want the order earlier due date jo diya tha abhi tak aajana chahiye tha par aaya nhi shipment hua nhi abhi tak kitna slow chalra
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                S
                Sangeetha G K
                Mar 21, 2022
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                Address: 4/12 West Street, Eraviputhoor,Kanyakumari- 629402

                I had ordered 6 products in a first trial of smytten. Order ID #4528998 on 17th march 2022. Delivery date was extended whenever I track the order details.This is my first order from smytten facing and these much issues with the delivery. And I have not received the product till now.
                +2 photos
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                  S
                  Sai Nikhitha
                  Mar 20, 2022
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                  Address: Hyderabad

                  We have ordered (trail) I'd number- #4416807 on 7th March 2022. Order delivery should be on 15th March.. still not yet received the order. Tracker is showing as delivery by 17 th March but no luck on receiving it. Can we know why deliver is getting late.
                  +1 photos
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                    D
                    Dishavipin
                    Mar 19, 2022
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                    Ordered 8products on smytten thy only sent us 2 I raised a complaint but they're not resolving no costumer service .I want my money back or I want product's .such a worst costumer service.this app should be banned.flagged spam on playstore .my smytten complaint I'd is 102411.
                    Smytten customer support has been notified about the posted complaint.
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                      S
                      Saksham1921
                      from Gwalior, Madhya Pradesh
                      Mar 19, 2022
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                      This complaint is in regard of delay in delivery of product ordered by smytten dated[protected]. I had complaint abot it last week too but I have not recieved it till now.Your Customer service number is also not working. This is my first order from smytten and facing this much issues with the delivery.I had ordered two products numbered as #4432042.
                      My order status only show another date of delivery whenever date assigned to me is about to be delivered. Kindly assure my product delivery as soon as possible or make my money refund.

                      Regards
                      Saksham Dixit
                      +1 photos
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                      Sir maine smytten se 4 product order kiye the jisme se ek kr sath free gift item tha muje bs ek product receive hua compact powder usme bhi free gift missing tha and jab maine commitment ki toh unhone refund ki jagah coupon de diya or mere baaki product bhi 15may ko deliver hone the but 17may ko deliver kiye kafi email karne ke baad but wo bhi wrong product delivered kiya hai maine mere product ke liye 602 rs pay Kiya plus 200 rs wallet amount maine complain bhi ki emails and calls bhi kar rhi hu but koi bhi response nhi aaya

                      My order was delayed days after days - Comment #3997178 - Image #0
                      My order was delayed days after days - Comment #3997178 - Image #1
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                        H
                        Haneena
                        Mar 17, 2022
                        Resolved
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                        Resolved

                        I have made the payment of Rs. 199 on March 15th for trial order products but the order has not been processed . I tried contacting Smytten customer care number but the number seems to be invalid. After mailing them for 2-3 times, I received their response to send the screenshot of my payment after which they haven’t responded. I kindly request you to refund the money as soon as possible.
                        +1 photos
                        Mar 25, 2022
                        Complaint marked as Resolved 
                        Ever since I complained, Smytten care members had sent me mails ([email protected])assuring that my issue will be solved. The problem took over a week to get resolved and I finally got the amount refunded.
                        Smytten customer support has been notified about the posted complaint.
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                        I never got my parcel n I paid 795rs for kit.. nd not showing any tracking.. deliver my product or refund my money.. I just got free product not a main product.. before it was showing that u will get delivery in 2 times bt never got a main product of 795

                        Order not processed after payment - Comment #3994458 - Image #0
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                          P
                          Preksha 391
                          from Bhilai, Chhattisgarh
                          Mar 17, 2022
                          Resolved
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                          Resolved

                          Smytten Order ID: #4490606
                          I have placed an order at Smytten App
                          My order not shipped.
                          Neither I am not able to track the courier, Nor, I am not getting any contact details to check.
                          It's had been 5 days .but still I can't get any updates
                          Requesting an urgent intervention on this...
                          Mar 17, 2022
                          Complaint marked as Resolved 
                          Give me update and deliver my order fast
                          Smytten customer support has been notified about the posted complaint.
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                          Why is the complaint showed resolved when they haven't even did anything like going through my issues complaint, the moment I posted my complaint here they marked it as resolved.
                          Reply
                          Smytten Order ID: #4988701
                          I have placed an order at Smytten App
                          My order not shipped.
                          Neither I am not able to track the courier, Nor, I am not getting any contact details to check.
                          It's had been 1 days .but still I can't get any updates
                          Requesting an urgent intervention on this...

                          My order not shipped. - Comment #3993289 - Image #0
                          My order not shipped. - Comment #3993289 - Image #1
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                          My order is not shipped yet order no 4879407
                          Reply
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                            S
                            Sammy0
                            Mar 17, 2022
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                            This is regarding order #4048027 placed on January 31st, 2022 on the Smytten app and it has still not reached the address nor can I track it anymore. I would like to get an update on the status of my order or a refund for the above order.
                            +1 photos
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                              P
                              Preksha 391
                              from Bhilai, Chhattisgarh
                              Mar 17, 2022
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                              Website: Smytten

                              Smytten Order ID: #4490606
                              I have placed an order at Smytten App
                              My order not shipped.
                              Neither I am not able to track the courier, Nor, I am not getting any contact details to check.
                              It's had been 5 days..still I can't get any updates
                              Requesting an urgent intervention on this...
                              Smytten customer support has been notified about the posted complaint.
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                                P
                                Preksha 391
                                from Bhilai, Chhattisgarh
                                Mar 17, 2022
                                Mar 29, 2023
                                This thread was updated on Mar 29, 2023
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                                Smytten Order ID: #4490606
                                I have placed an order at Smytten App.
                                My order not shipped
                                Neither I am not able to track the courier, Nor, I am not getting any contact details to check.
                                Requesting an urgent intervention on this.
                                Smytten customer support has been notified about the posted complaint.
                                View replies
                                Smytten Order ID: #9228937
                                I have placed an order at Smytten App.
                                My order not shipped
                                Neither I am not able to track the courier, Nor, I am not getting any contact details to check.
                                Requesting an urgent intervention on this.
                                Reply
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                                7 other people found this review helpful
                                7 found this helpful
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                                  S
                                  Shaina Girdhar
                                  from Ludhiana, Punjab
                                  Mar 16, 2022
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                                  Website: Smytten

                                  Respect sir/madam
                                  My package is not received on the date they have written on their app I.e 9 March and I have ordered on 28 Feb .. neither they pick any call nor they reply to any mail .. payment has already been made .. kindly take strict action against them .. either they refund my money or send the complete packet
                                  +1 photos
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                                  Ma'am they did same with me did you get your refund?
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                                    P
                                    Physics Pathshala
                                    Mar 15, 2022
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                                    Address: 301020 pin code

                                    Hi actually I ordered in trial item my amount is deduct but when I was see that complete process but agates some minute my item in my cart and my amount refunded please update as soon as pos
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                                    Amount not refunded
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                                      J
                                      Joseph Kishor
                                      Mar 13, 2022
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                                      My order has not delivered

                                      Address: Smytten

                                      Smytten Order ID: #4256248. Date of Order:[protected].
                                      I have placed an order at Smytten App on[protected].
                                      This has to be received by 12th march, however, I have not received the below order yet.
                                      Neither I am not able to track the courier, Nor, I am not getting any contact details to check.
                                      Requesting an urgent intervention on this....
                                      +1 photos
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                                      S
                                      Sadhna Singh Chauhan
                                      Mar 12, 2022
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                                      Address: 495/2 ganesh nagar shakarpur madhuban road nirman vihar near naagar property

                                      My order is 2189033.i ordered this product last month 14 feb 2022 but till date I have not revived this and I mail for this but you are not respond. also in your website there is no cancelation optioned. YOU deduct my money and till date not refund. I am not happy with your website.
                                      please solve asap .
                                      Smytten customer support has been notified about the posted complaint.
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