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Smytten Complaints & Reviews

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Updated: Aug 19, 2025
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Smytten reviews & complaints page 22

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R
reshmareshu
Apr 13, 2022
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I have ordered two trial orders from smytten and I've seen few products from both orders were missing.
I want them to be delivered to me.
order number:
4723793
4711627
Smytten customer support has been notified about the posted complaint.
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    B
    BaisakhiRoy
    from Durgapur, Maharashtra
    Apr 11, 2022
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    Address: MUMBAI

    I am not recieved my product Till now payment already made
    +1 photos
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      S
      Saad Qureshi
      Apr 8, 2022
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      Address: Shop no 16, Shop

      Order not delivered 15 day Order done
      Smytten customer support has been notified about the posted complaint.
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        R
        Ram Milky
        Apr 6, 2022
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        How many days my order#2240644 will be taken, it was not shipped right now
        Smytten customer support has been notified about the posted complaint.
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          M
          Meghna Sholapurkar
          Apr 5, 2022
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          Address: HOUSE NO-403 PLOT NO-30 SHALIMAR GARDEN EXT-1

          We have not received our order yet it's been 2weeks, order id is 4632393
          And registered mobile number is [protected]
          Smytten customer support has been notified about the posted complaint.
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            T
            THASEEN Zeeshan
            Apr 5, 2022
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            Address: #540, Darul Anwar SF1 HBR LAYOUT OPP al hilal masjid Bangalore Karnataka

            My order (trial): #4632739 i ordered smytten trial on 28 March 2022, but my order had not recieved yet, I payed the amount online through razor pay method, please resolve my complaint asap.
            Smytten customer support has been notified about the posted complaint.
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              T
              Tajj
              Apr 4, 2022
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              Hi team

              I am seriously fed up with your service ...by so much difficulty I gained my rewards points and I used my points and placed the orde and was waiting for my order not even once I got a call or message the order was not delivered to me and the order was cancelled after this pathetic service even though I placed other order and the same problem...this idiotic Ecom express people are behaving as if they are giving the parcel free from there end from past 5 days I am just getting message from Ecom express that I am not available at provided address so the order is not delivered but the reality is not even once I have received a call from them when I tried calling them there number was not reachable so I have sent a mail then a person from backend tried calling me and I spoke to him he apologized and said me the order will be delivered yesterday before 8 pm... Tu oday when I tried again Ecom express they are informing me that order has been cancelled again..what the hell ?????
              +2 photos
              Smytten customer support has been notified about the posted complaint.
              Have not received a single call or reply from smyten
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                A
                Ashmita A T
                Apr 1, 2022
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                Address: No.32 Jagajyothi nagar Alamelumangapuram Vellore

                I have placed an order on 20th March 2022... and my order is getting delayed for delivery from 28th March 2022...there is no customer care number to contact you people...when will i get my order get delivered??it shows transit delayed.
                +1 photos
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                  J
                  Jayshree Chattaraj
                  Apr 1, 2022
                  Resolved
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                  Resolved

                  Address: 18/1 David Hare Road, B-Zone, Durgapur -713205, West Bengal, India

                  Smytten app
                  Order Id- 4596196
                  Shipment Id- SWH[protected]
                  On 24th March 2022 I had placed order for few trial products from smytten app which was delivered on 1st April 2022 and as I opened the box all the products were wrong also I have proof o[censored]nboxing video and photos. I asked for help they wont help me and as i raised a ticket on their app for complaint, they did not even resolve my issue and have marked as the query has been resolved without resolving or without my consent. Hence I am here to request for my original orders
                  I had placed order for-
                  1) RomanceBeauty mist (fragrance and beyond)
                  2) Hydra energy eau de perfum (wild stone)
                  3) Naked and raw cappucino coffee shampoo(McCaffeine)
                  4) Naked and raw cappucino coffee conditioner(McCaffeine)
                  5) Cargo Black eau de perfum (cfs fragrances)
                  6) Fragrance & beyond duo (for her)[La Grace and Fleur] (self chosen free product)

                  But i have received other products which is totally waste for me.

                  This total costed me 250 rs for the products and now i have received all wrong products. Hence I request you to resolve this issue and give back my products as soon as possible. Also I am so embarrassed bcs I had to gift some products to some person. Hope I receive help from you now.
                  Apr 8, 2022
                  Complaint marked as Resolved 
                  Finally smytten has send me all my required trial products...the customer care behaviour was good and. Also the products are best.😍 Thank you smytten.
                  Smytten customer support has been notified about the posted complaint.
                  Finally I have got all my required products from smytten and I am really very happy about it. Thank you for this.😊
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                    S
                    Sachin@01
                    from Kota, Uttar Pradesh
                    Apr 1, 2022
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                    Pls contact me on this number [protected]
                    [protected]
                    Previous number was wrong..
                    Smytten customer support has been notified about the posted complaint.
                    Apr 01, 2022
                    Updated by Sachin@01
                    Yes
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                      K
                      Kimidevanshi
                      from Shivpuri, Madhya Pradesh
                      Apr 1, 2022
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                      Address: Smytten,michandulal estate,first floor abbott health care ltd. Opp. Ashapura hotel near ekta group of companies aslali,ahemdabad,382427.

                      I have ordered 8 products from smytten app and received only 7 and have paid for all the eight products. The missing product is chamomile and white tea brighten up face scrub.
                      I tried to register complaint in the app but it's giving me no option to do so.
                      This is deceiving customers.
                      My order no. Is 4599079, kindly help me with the delivery of the eighth product from smytten app.

                      Thank you.
                      Smytten customer support has been notified about the posted complaint.
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                        S
                        Sachin@01
                        from Kota, Uttar Pradesh
                        Mar 31, 2022
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                        I have not received my parcel
                        Smytten customer support has been notified about the posted complaint.
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                          Gaurav0711
                          from Ghaziabad, Uttar Pradesh
                          Mar 28, 2022
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                          I have ordered REVIVE GLOWING ESSENCE worth 6 trial points but only free gift items were delivered and main product REVIVE GLOWING ESSENCE was missing and they didn't even responded for missing items i wouldn't suggest anyone to buy again with smytten if they didn't do anything to this problem
                          +1 photos
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                            W_priya
                            from Mumbai, Maharashtra
                            Mar 28, 2022
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                            Hi, this is Priya waghmare. I ordered free trial products. Order ID is 4523136. The expected delivery was on 25/03/2022 but it's still not delivered yet. And also tried calling on cust care number but it is not reachable. unable to cancel and can't report the product.ru
                            Smytten customer support has been notified about the posted complaint.
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                              Anny123098
                              Mar 28, 2022
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                              Hi i ordered 8 things from smytten trial app i received only 6 which were also wrong completely different products the billing say right order name but in box its not mine i am very disappointed i want my things or my money i haven't use anything
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                                Naina...
                                from RISHIKESH, Uttarakhand
                                Mar 28, 2022
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                                Website: Smytten

                                I order my trials form smytten 15 days ago on 15th march.. since then the tracking has been showing that pickup is failing. They are extending the date of delivery every day.. i want my order to be delivered or refund my complete amount of 199 rs as soon as possible..
                                +1 photos
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                                  DAMINI ABHAY
                                  Mar 28, 2022
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                                  Address: Plot no 63, s-1, lajpatnagar, jagatpura, Near 7 no old bus stand

                                  As due to entry of wrong mobile number i am not getting my delivery so how can i reslove this, on the other hand i have entered my mail id
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                                    Teena Bahl
                                    Mar 28, 2022
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                                    I had ordered products, my order I'd is 4463352, for which I paid online on 10 march.the app showed that the delivery was tried 3 times (though nobody came) and it has been cancelled now and I have not received any refund.please resolve
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                                      Sangeetha G K
                                      Mar 28, 2022
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                                      Address: 4/12,West Street, Eraviputhoor, Kanyakumari- 629402.

                                      I placed my order on 27th March 2022, (My Order ID : #SM4619735 )but I mistakenly cancelled that products and I already paid for this order, but till now I didn't get the refund.
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                                        ayyemm
                                        from Dehradun, Uttarakhand
                                        Mar 28, 2022
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                                        My order was to be delivered by March 24, 2022..today is March 28 and it's still not delivered.
                                        order was placed on March 16.
                                        i didn't even receive any message regarding the delay.
                                        Order No. #4511902
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