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Smytten Complaints & Reviews

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Updated: Jan 6, 2026
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Smytten reviews & complaints page 22

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V
Vibhuti Garg
Apr 23, 2022
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Website: Smytten.com

My order was to be delivered on 22nd April but it hasn't delivered yet. There is not update on the app as well .
Smytten customer support has been notified about the posted complaint.
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    Himanshiii070397
    Apr 22, 2022
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    Address: Near New Multilevel Parking , Deepali Tailor Street
    Website: Smyttencare.com

    I ordered from trail section..I ordered total 10 products..but they only send me 8 products.. They chrg 99 inr extra for full size trail but beside of it they send me 15 ml sample..pls provide me my 2 more products
    Smytten customer support has been notified about the posted complaint.
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      R
      Rinsha
      from Bengaluru, Karnataka
      Apr 22, 2022
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      I have ordered trials and still didn't receive my product. Refund back the money or deliver it soon.
      Order(Trails) :#477103
      As the payment is done already but still didn't receive it.
      I ordered it on 13th April. Delivery date was 18th April
      Smytten customer support has been notified about the posted complaint.
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        A
        amitasingh2k
        from Bengaluru, Karnataka
        Apr 22, 2022
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        Prepaid Order no. 2247445, which I placed on the website has not been partly delivered. But says that it had been delivered. Wow sunscreen worth Rs. 271, which I purchased in this order has not been delivered. I want my money back. It is cheating you take money then don't deliver product but say that it has been delivered.
        Smytten customer support has been notified about the posted complaint.
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          R
          RuthNgaihte
          from Imphal, Manipur
          Apr 21, 2022
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          Address: Kirti Nagar, Delhi
          Website: [email protected]

          The grand total was ₹450/- but i was charge ₹500 when delivered
          Smytten customer support has been notified about the posted complaint.
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            K
            Komalmeet Kaur
            Apr 18, 2022
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            Hi, i placed the order at Smytten on 20 mar2022, which is still pending and the status at the website also shows pending. Order no: 4553874

            Please look into the matter asap

            Regards
            Komal
            [protected]@gmail.com
            Smytten customer support has been notified about the posted complaint.
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              A
              Ankita vashisht banerjee
              Apr 14, 2022
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              I ordered few items from smytten. However two products are missing and there is no customer care support where i can file my query. I always trusted smytten n refered my friend's too. But after this incident i will never ever shop again.
              Smytten customer support has been notified about the posted complaint.
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                R
                reshmareshu
                Apr 13, 2022
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                I have ordered two trial orders from smytten and I've seen few products from both orders were missing.
                I want them to be delivered to me.
                order number:
                4723793
                4711627
                Smytten customer support has been notified about the posted complaint.
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                  B
                  BaisakhiRoy
                  from Durgapur, Maharashtra
                  Apr 11, 2022
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                  Address: MUMBAI

                  I am not recieved my product Till now payment already made
                  Smytten customer support has been notified about the posted complaint.
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                    S
                    Saad Qureshi
                    Apr 8, 2022
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                    Address: Shop no 16, Shop

                    Order not delivered 15 day Order done
                    Smytten customer support has been notified about the posted complaint.
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                      R
                      Ram Milky
                      Apr 6, 2022
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                      How many days my order#2240644 will be taken, it was not shipped right now
                      Smytten customer support has been notified about the posted complaint.
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                        M
                        Meghna Sholapurkar
                        Apr 5, 2022
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                        Address: HOUSE NO-403 PLOT NO-30 SHALIMAR GARDEN EXT-1

                        We have not received our order yet it's been 2weeks, order id is 4632393
                        And registered mobile number is [protected]
                        Smytten customer support has been notified about the posted complaint.
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                          THASEEN Zeeshan
                          Apr 5, 2022
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                          Address: #540, Darul Anwar SF1 HBR LAYOUT OPP al hilal masjid Bangalore Karnataka

                          My order (trial): #4632739 i ordered smytten trial on 28 March 2022, but my order had not recieved yet, I payed the amount online through razor pay method, please resolve my complaint asap.
                          Smytten customer support has been notified about the posted complaint.
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                            T
                            Tajj
                            Apr 4, 2022
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                            Hi team

                            I am seriously fed up with your service ...by so much difficulty I gained my rewards points and I used my points and placed the orde and was waiting for my order not even once I got a call or message the order was not delivered to me and the order was cancelled after this pathetic service even though I placed other order and the same problem...this idiotic Ecom express people are behaving as if they are giving the parcel free from there end from past 5 days I am just getting message from Ecom express that I am not available at provided address so the order is not delivered but the reality is not even once I have received a call from them when I tried calling them there number was not reachable so I have sent a mail then a person from backend tried calling me and I spoke to him he apologized and said me the order will be delivered yesterday before 8 pm... Tu oday when I tried again Ecom express they are informing me that order has been cancelled again..what the hell ?????
                            Smytten customer support has been notified about the posted complaint.
                            Have not received a single call or reply from smyten
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                              A
                              Ashmita A T
                              Apr 1, 2022
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                              Address: No.32 Jagajyothi nagar Alamelumangapuram Vellore

                              I have placed an order on 20th March 2022... and my order is getting delayed for delivery from 28th March 2022...there is no customer care number to contact you people...when will i get my order get delivered??it shows transit delayed.
                              Smytten customer support has been notified about the posted complaint.
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                                J
                                Jayshree Chattaraj
                                Apr 1, 2022
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                                Resolved

                                Address: 18/1 David Hare Road, B-Zone, Durgapur -713205, West Bengal, India

                                Smytten app
                                Order Id- 4596196
                                Shipment Id- SWH[protected]
                                On 24th March 2022 I had placed order for few trial products from smytten app which was delivered on 1st April 2022 and as I opened the box all the products were wrong also I have proof o[censored]nboxing video and photos. I asked for help they wont help me and as i raised a ticket on their app for complaint, they did not even resolve my issue and have marked as the query has been resolved without resolving or without my consent. Hence I am here to request for my original orders
                                I had placed order for-
                                1) RomanceBeauty mist (fragrance and beyond)
                                2) Hydra energy eau de perfum (wild stone)
                                3) Naked and raw cappucino coffee shampoo(McCaffeine)
                                4) Naked and raw cappucino coffee conditioner(McCaffeine)
                                5) Cargo Black eau de perfum (cfs fragrances)
                                6) Fragrance & beyond duo (for her)[La Grace and Fleur] (self chosen free product)

                                But i have received other products which is totally waste for me.

                                This total costed me 250 rs for the products and now i have received all wrong products. Hence I request you to resolve this issue and give back my products as soon as possible. Also I am so embarrassed bcs I had to gift some products to some person. Hope I receive help from you now.
                                Apr 8, 2022
                                Complaint marked as Resolved 
                                Finally smytten has send me all my required trial products...the customer care behaviour was good and. Also the products are best.😍 Thank you smytten.
                                Smytten customer support has been notified about the posted complaint.
                                Finally I have got all my required products from smytten and I am really very happy about it. Thank you for this.😊
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                                  S
                                  Sachin@01
                                  from Kota, Uttar Pradesh
                                  Apr 1, 2022
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                                  Pls contact me on this number [protected]
                                  [protected]
                                  Previous number was wrong..
                                  Smytten customer support has been notified about the posted complaint.
                                  Apr 01, 2022
                                  Updated by Sachin@01
                                  Yes
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                                    Kimidevanshi
                                    from Shivpuri, Madhya Pradesh
                                    Apr 1, 2022
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                                    Address: Smytten,michandulal estate,first floor abbott health care ltd. Opp. Ashapura hotel near ekta group of companies aslali,ahemdabad,382427.

                                    I have ordered 8 products from smytten app and received only 7 and have paid for all the eight products. The missing product is chamomile and white tea brighten up face scrub.
                                    I tried to register complaint in the app but it's giving me no option to do so.
                                    This is deceiving customers.
                                    My order no. Is 4599079, kindly help me with the delivery of the eighth product from smytten app.

                                    Thank you.
                                    Smytten customer support has been notified about the posted complaint.
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                                      Sachin@01
                                      from Kota, Uttar Pradesh
                                      Mar 31, 2022
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                                      I have not received my parcel
                                      Smytten customer support has been notified about the posted complaint.
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                                        Gaurav0711
                                        from Ghaziabad, Uttar Pradesh
                                        Mar 28, 2022
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                                        I have ordered REVIVE GLOWING ESSENCE worth 6 trial points but only free gift items were delivered and main product REVIVE GLOWING ESSENCE was missing and they didn't even responded for missing items i wouldn't suggest anyone to buy again with smytten if they didn't do anything to this problem
                                        Smytten customer support has been notified about the posted complaint.
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