Smytten Complaints & Reviews

My order was to be delivered on 22nd April but it hasn't delivered yet. There is not update on the app as well .

I ordered from trail section..I ordered total 10 products..but they only send me 8 products.. They chrg 99 inr extra for full size trail but beside of it they send me 15 ml sample..pls provide me my 2 more products

I have ordered trials and still didn't receive my product. Refund back the money or deliver it soon.
Order(Trails) :#477103
As the payment is done already but still didn't receive it.
I ordered it on 13th April. Delivery date was 18th April

Prepaid Order no. 2247445, which I placed on the website has not been partly delivered. But says that it had been delivered. Wow sunscreen worth Rs. 271, which I purchased in this order has not been delivered. I want my money back. It is cheating you take money then don't deliver product but say that it has been delivered.

The grand total was ₹450/- but i was charge ₹500 when delivered

Hi, i placed the order at Smytten on 20 mar2022, which is still pending and the status at the website also shows pending. Order no: 4553874

Please look into the matter asap

Regards
Komal
[protected]@gmail.com

I ordered few items from smytten. However two products are missing and there is no customer care support where i can file my query. I always trusted smytten n refered my friend's too. But after this incident i will never ever shop again.

I have ordered two trial orders from smytten and I've seen few products from both orders were missing.
I want them to be delivered to me.
order number:
4723793
4711627

I am not recieved my product Till now payment already made

Order not delivered 15 day Order done

How many days my order#2240644 will be taken, it was not shipped right now

We have not received our order yet it's been 2weeks, order id is 4632393
And registered mobile number is [protected]

My order (trial): #4632739 i ordered smytten trial on 28 March 2022, but my order had not recieved yet, I payed the amount online through razor pay method, please resolve my complaint asap.

Hi team

I am seriously fed up with your service ...by so much difficulty I gained my rewards points and I used my points and placed the orde and was waiting for my order not even once I got a call or message the order was not delivered to me and the order was cancelled after this pathetic service even though I placed other order and the same problem...this idiotic Ecom express people are behaving as if they are giving the parcel free from there end from past 5 days I am just getting message from Ecom express that I am not available at provided address so the order is not delivered but the reality is not even once I have received a call from them when I tried calling them there number was not reachable so I have sent a mail then a person from backend tried calling me and I spoke to him he apologized and said me the order will be delivered yesterday before 8 pm... Tu oday when I tried again Ecom express they are informing me that order has been cancelled again..what the hell ?????

I have placed an order on 20th March 2022... and my order is getting delayed for delivery from 28th March 2022...there is no customer care number to contact you people...when will i get my order get delivered??it shows transit delayed.

Smytten app
Order Id- 4596196
Shipment Id- SWH[protected]
On 24th March 2022 I had placed order for few trial products from smytten app which was delivered on 1st April 2022 and as I opened the box all the products were wrong also I have proof o[censored]nboxing video and photos. I asked for help they wont help me and as i raised a ticket on their app for complaint, they did not even resolve my issue and have marked as the query has been resolved without resolving or without my consent. Hence I am here to request for my original orders
I had placed order for-
1) RomanceBeauty mist (fragrance and beyond)
2) Hydra energy eau de perfum (wild stone)
3) Naked and raw cappucino coffee shampoo(McCaffeine)
4) Naked and raw cappucino coffee conditioner(McCaffeine)
5) Cargo Black eau de perfum (cfs fragrances)
6) Fragrance & beyond duo (for her)[La Grace and Fleur] (self chosen free product)

But i have received other products which is totally waste for me.

This total costed me 250 rs for the products and now i have received all wrong products. Hence I request you to resolve this issue and give back my products as soon as possible. Also I am so embarrassed bcs I had to gift some products to some person. Hope I receive help from you now.

Pls contact me on this number [protected]
[protected]
Previous number was wrong..

I have ordered 8 products from smytten app and received only 7 and have paid for all the eight products. The missing product is chamomile and white tea brighten up face scrub.
I tried to register complaint in the app but it's giving me no option to do so.
This is deceiving customers.
My order no. Is 4599079, kindly help me with the delivery of the eighth product from smytten app.

Thank you.

I have not received my parcel

I have ordered REVIVE GLOWING ESSENCE worth 6 trial points but only free gift items were delivered and main product REVIVE GLOWING ESSENCE was missing and they didn't even responded for missing items i wouldn't suggest anyone to buy again with smytten if they didn't do anything to this problem