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Smytten Complaints & Reviews

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Updated: Jan 6, 2026
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Smytten reviews & complaints page 27

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S
SoniaTre
Jan 17, 2022
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Order I'd :#3601964
Order placed on: 17 December 2020
I placed the above mentioned order and made advance payment worth rupees 200 for the same for three items and one free gift . However it has not been delivered for over a month now .The delivery date keeps on exceeding every day. Kindly process the delivery or refund my money.Please find screenshot attached
Smytten customer support has been notified about the posted complaint.
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    R
    R@j92
    Jan 17, 2022
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    Address: Maitri Kunj, H No- 21 R/s- 3rd floor, Street No. 19, Bhagwati Garden Extension, Dwarka Mor, New Delhi- 110059

    As i ordered my products on dated 19/12/2021 whom order ID is 3626674.
    It being around one month to booked the order buy item yet not received.
    Later, i mailed to the smytten customer care they told that my order has been delivered on dated 06/01/2021. Thus, my concern is that none of his courier agent called me at the time of delivery even I discussed with the family members about the parcel but no-one received the same.
    Later, I another mailed to smytten to refund my money if they are unable to fulfill the order demand but they refuse to return my money.
    So I request to concerning department to look into the matter and resolve it by their end because this type of customer dissatisfaction make trouble for our society because they are making fool to their customer.

    Regards,
    Raj Pathak
    [protected]
    Smytten customer support has been notified about the posted complaint.
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      D
      Dr.goyal aman
      from Udaipur, Rajasthan
      Jan 13, 2022
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      Resolved

      Hello sir,

      I order some products from smytten on 25th dec. 2021 & prepaid for it. After that day my order not delivered till today. My order is stuck in Jaipur & I'm live in Udaipur. They are saying to me that you are not available at given address which is absolutely wrong & shameful for a company. In any delivery, the delivery boy call to customer when he was arrived and that kind of phone call not come to me. I complained about this on Smytten customer care before 10 days via e-mail but no satisfactory response came out.

      My request to you that if this company are not capable for delivery of my order than refund my money.
      My humble request to you sir that take an action for it.
      Jan 15, 2022
      Complaint marked as Resolved 
      Delivered my order immediately as soon as possible.
      Smytten customer support has been notified about the posted complaint.
      Not delivered pls deliver kariye
      Not deliver starting mein saman sahi aaya tha but uske bad jitni bar bhi order kare kuch na kuch kuch na kuch kam aaya
      hello i placed a order 23119 on 29/05/2022
      it should have contained
      two (2) bodylovin' Hawaiian rumba body wash
      two (2) bodylovin' lychee cuddle shower gel
      one (1) olive and macadamia shampoo
      one (1) 100% pure instant coffee powder

      but i didn't received
      two (2) bodylovin' lychee cuddle shower gel

      Now you guys are replying me that i will get a 200rs coupon
      why would i be accepting that ??
      the items missing were worth total of 275rs
      what i want is either refund my amount in my original source of payment or just deliver me the missing products !!
      i have been writing this again and again at [protected]@smytten.com
      and getting the same reply of coupon attaching the screenshot of email kindly provide solution
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        M
        Mehul Ajudiya
        Jan 12, 2022
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        Address: New shubhash 5 B near momai Hall Street harighava main opposite raiyaraj rajkot 360002

        My order number #3813436
        Not delivered my new mobile number [protected]
        Smytten customer support has been notified about the posted complaint.
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          M
          Mukund patel001
          Jan 9, 2022
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          Address: Ahmedabad
          Website: www.smytten.com

          I ordered with order number #3339345 on dated 15/11/2021 but i didn't received my curior still today 09/01/2022. I paid total payment in advance. And i am attaching my order screenshot with detail here in photo section. I hope my problem will solve soon🤝🏻🙏🏻
          Smytten customer support has been notified about the posted complaint.
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            K
            Kaith Rajesh
            from Chennai, Tamil Nadu
            Jan 3, 2022
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            I had ordered Faces perfecting pressed powder.
            Our complaint ticket no is 5709 and order I'd is 2243196 dated[protected].

            All the complimentary products are only delivered.

            Our above ticket no is closed without any resolution.
            Smytten customer support has been notified about the posted complaint.
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              A
              altamashbaig
              from Gaya, Bihar
              Dec 30, 2021
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              Address: Haryana

              Ticket No:[protected]

              Hello,

              We would like to inform you that your order has already returned back to us at our warehouse, we would not be able to send your products. Refund will be initiated as soon as possible.

              Feel free to contact us for any further information/concern. We'll be happy to help!

              Hope you have a great day ahead!
              Thank you.
              Customer Delight Team
              Smytten

              I want product not refund.
              refund is also not provide by them, but I want products not refund
              Smytten customer support has been notified about the posted complaint.
              Dec 30, 2021
              Updated by altamashbaig
              Order {3595833}

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                B
                bhag bc no freelancing
                Dec 28, 2021
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                I ordered on 5th dec and was supposed to be delivered by 14th.. On 25th I mailed them regarding the status and they said i will be delivered in a week.. Now while tracking the order i foumd that it has been cancelled by them and it shows the wrong date of cancellation (14th). I ordered just to get my 199 rs ( for trial) back and i paid 840 for the order.. I want my 840+199 rs in my bank account right now as i dont trust this app.. And no longer want to spend my money here. My order was cancelled without my consent and is not my fault so i will not order again to get my 199 rs.. Let me know the refund status amd till when will i get the money back?
                Order id - 2123097
                Smytten customer support has been notified about the posted complaint.
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                  J
                  Joy Kasagalla
                  Dec 28, 2021
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                  Address: 8-1-87/4/A/39,Vinobha Nagar, Shaikpait.

                  Dear Sir/ Ma'am

                  I recently ordered for an apricot shower gel in smitten trial point and paid 200 rupees for the products but I received cinnamon gel instead of an apricot shower gel which is extremely disappointing. It would be appreciable if you could replace the cinnamon gel with apricot shower gel. I look forward to hearing from you soon.

                  Sincerely,
                  Joy
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                    N
                    Narmadha CS
                    Dec 28, 2021
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                    My order no #2130789

                    I have cancelled my order on 16/12/2021.. I have been waiting for the refund since then .. 8 working days and 12 days are passed.. I have not received the refund since then.. i have been checking my bank statement daily basis.. still not received the refund..
                    .. I don't know what to do further.. for past few days am mailing my queries to [protected]@smytten.com.. I am exhausted
                    Smytten customer support has been notified about the posted complaint.
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                      C
                      Chipdu
                      from New Delhi, Delhi
                      Dec 28, 2021
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                      Website: smytten.com

                      First of all the company do not have a contact number they only provide you with email. I placed two orders with them none of them is received yet also they do not update the tracking of the package their email service is really very bad they do not respond over there only computer-generated emails will revert back.
                      Whenever I have tried meaning them they just give false hopes.
                      One of my courier which showed shaped is still stuck into the shipping and has not been received yet and they do not respond to anything this is the worst company ever I would not recommend this to anyone.
                      Both my orders are prepaid and week passed by there's no update.
                      Order no. 2139434 and 3667903
                      Smytten customer support has been notified about the posted complaint.
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                        Anit Dhar
                        Dec 27, 2021
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                        I ordered a 150ml wildstone perfume by using 3 trial points but they deliver a 10ml perfume... At first they completely harrass me with late delivery of product and now they have delivered the product which i don't ordered and even have less value than the product I ordered... It simply cheating
                        Smytten customer support has been notified about the posted complaint.
                        Smytten is fraud company. They cheat and make money i recievd 3 products out of 4. I raised comaplit about the 1 missing product. I had package opening video and pics too but their customer care ppl are just cheaters. They simply closed my issue without any resolution. Fake site.
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                          Pavani Dogga
                          Dec 27, 2021
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                          I've ordered the products on 8 December which was prepaid already...and it's 27 December now I still didn't get any info even...
                          Smytten customer support has been notified about the posted complaint.
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                            Sahiba manhas
                            Dec 25, 2021
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                            I ordered in smytheen, order is shipped but the can move near aslali gujrat they can't delivered my order, ??? Why can I do???
                            Smytten customer support has been notified about the posted complaint.
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                              Sharraaa
                              from Nagpur, Maharashtra
                              Dec 24, 2021
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                              Website: Smytten

                              2 products are missing
                              Smytten customer support has been notified about the posted complaint.
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                                Rohan_Rajvansh
                                Dec 23, 2021
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                                I made the order on 28th Nov 2021 and I still haven’t received it so far. I’ve already paid for it and don’t have any customer care number. Order ID - #3475769
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                                  No Watermark
                                  Dec 23, 2021
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                                  Address: Madurai

                                  App is good.. I place order for 8 times in different account.. now only I know about the referal benefits.. Oh ### I waste my referral coins...

                                  So that recently I refer this app to my friend by using my referral code "CpyGs0T" . She placed the order but still I won't get any coins (200 Coins per referral). Could you please solve this problem for me...

                                  Thank you...
                                  Smytten customer support has been notified about the posted complaint.
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                                    Parul1420
                                    Dec 22, 2021
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                                    I ordered some products from smytten and got the delivery today bt some products are missing i want those products back
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                                      ChittaluriAnusha
                                      from KHAMMAM, Andhra Pradesh
                                      Dec 22, 2021
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                                      This email is in regard of delay in delivery of product ordered by smytten[protected]. I had complaint abot it last week too but I have not recieved it till now.Your Customer service number is also not working. This is my second order from smytten and facing this much issues with the delivery.I had ordered one products numbered as #2120887.
                                      My order status only show another date of delivery whenever date assigned to me is about to be delivered. Kindly assure my product delivery as soon as possible or make my money refund.

                                      Regards
                                      Chittaluri Anusha
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                                        Pooja Styles1
                                        Dec 21, 2021
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                                        My adress is not reachable, delivery agent can't find my location without calling me, and I did not get any call by delivery agent as my number was not reachable for 2 days, and the next day what I see, Smytten has marked the products as delivered.

                                        Now I want to know how did you contacted me to ask adress and please share me the exact adress where you have delivered the products.

                                        Order ( Refferal ) #3491883
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