Smytten Complaints & Reviews

I have placed order on Oct 9th of this month. There was no tracking details update since 19th Oct....

I ordered from smytten on 9th October 2021 and the delivery date was 15th October. The Order was not delivered neither there was any tracking update. I mailed the customer service they said wait for 2 days but again no update! Again I mailed they said order has not been dispatched due to internal issues and said to wait a week. But after 1 week again no update about my order! I mailed again and same copy-paste reply came that they can't dispatch...

My trial order of 199 shows the delivery date as today 26th october but it's 6.30 pm and I haven't received my order yet. In the tracking portal it shows that the shipment has reached the nearest hub today at 11:00 am.There is no contact no. in order to check where is the delivery.
Will I receive my order or is Smytten fake?...

Maine product trial base par 20 Oct.ko order kiya tha pr abhi tk uski koi detail nai di h... payment bhi tumne online ki h .. product plum ka h... first tym mai itna bad response h inka... agar koi product nahi bhejna... toh humare paise return kr do... 2 days se dikha raha h pending order status ... order number bhi track nai ho raha h... kal order receive hone chahiye mera plz... bohot mushkil se paise kamaye Jate h plz... aise Fraud karke...

I have placed a order on 9th october today is 22oct still didn't get my order. When i tried to track order it continuesly changing the date of delivery. I want refund i sent mail to them many time but never get any rply from Smytten.. Worst experience ever....

It’s been approx a month since I ordered something from smytten’s app and they said that it’ll be delivered by 10 oct but I haven’t received my order yet. Also I have mailed them multiple time that either deliver my order or refund my amount but every time they says that my order is in safe hands. I have complained multiple times but didn’t get a solution till now.
Neither they are refunding my amount nor delivering the product....

Since 1month my order is in transit and shipping. But I didn't receive nor my money was refunded after multiple mails also no response from customer service and also there are no way to call them as there no reply. They are simply cheating people and lossing customer trust.Kindly take an action on such site....

I placed an order for wrong address and it isn't allowing me to change address or cancel this order. This is my worst ever online shopping experience....

I placed a trial order and had to pay 199/- for that with a condition that I would get that amount in my Smytten wallet as a cashback which I can use for future orders. But that comes with a 30 days expiry, and minimum order amount should be 800. Okay I did that placed that order because I did not want my money to be lying in that wallet with 30 days expiry. I placed the order, I needed them urgently and I ordered because I was given expected...

Ticket No:[protected]
I placed an order on smytten app but they only delivered half of the products. I mailed them several times but they keep on saying that order details will be shared. Its been more than a month and they have not delivered my products. The most pathetic customer service i have ever come across. I have been patient but its more than enough.
Please don't order from this company. They are just frauds and won't...

On 17 July I placed an order but money got transferred but order is not placed please do something about this smytten ...I want my money back...

I have ordered some goods from smytten online shopping application. They have not delivered a part of my order which was placed in September.

They do not have a customer care number as well.

The mails which i sent for the query they only replywith sorry with no necessary actions taken for my queries regarding the order....

Don't buy products from smytten they are send wrong items.
after picking up the product they are not refunding.
cheating the money of the customer
don't refer any one

I sent back the product long time a go still no refund made. No response from that side instead the are scheduling for reverse pick up
So stupid
No costumers care to resolve
No response for mail...

At least when you are delivering the order please make your delivery person to treat around politely and humbly.
He just literally throw the parcel in the bucket and also was shouting for not picking his first call...

I have ordered trail product on this September month. It has been nearly 1 weeks still the delivery has not arrived. For day to day the delivery time has been increasing. Can't track my order no.3007045 and the delivery date getting pushed back. When will I receive my prepaid order..please give me my order.. my contact number is [protected]...

I just received my order n on opening it it opened from behind. Thats d first complain n den I noticed that the tube is fully empty! Its shocking n this was not expected. I need an exchange soon as possible....

I ordered the products on 11 Sep'21 and it showed delivered on 19 Sep'21 but I didn't receive the order.I initiated a mail regarding this to Smytten and they asked me to wait for two weeks and now no one is replying.Will you please resolve this query on priority Team Smytten?Either provide me with the products or initiate the refund.
Order ID-SM2864515...

I have ordered the trial product from smytten on 29th sep and it was supposed to delivered at 5th Oct but as of now I have not received any delivery. My oder number is #2987934. No cancellation option is available neither the details of the delivery partner is given.
Revert back as soon as possible....

I have ordered total of 6 trail products, but i received only 5 of them, one product from my list is missing....

I am attaching pictures so you can see how they only delivered one product in place of three. It was supposed to come in one shipment. But in the box there was only one item. They did not initiate refund or replacement. But marked the query as resolved. How is it actually resolved? I sent mails but no response.
I want refund or replacement atleast. Was not expecting this ignorance and misbehavior from symtten. Very bad service. Do...