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Smytten Complaints & Reviews

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Last updated Mar 10, 2024
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Smytten reviews & complaints page 32

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S
shevenom
Sep 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Undelivered products and no refund

I ordered 3 products from smytten, and they only delivered one. Rest of the two items did not arrive and kt was supposed to come in same shipment. Now they say they have delivered the product. And resolved the issue. I even sent mails but no reply. They did not refund nor replace my order. Very ignorant and poor management. Bad customer service....
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mayank sb
Sep 28, 2021
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Didn't receive the order after multiple follow ups

Placed orde on 18th
Was due to get delivered on 24th
Still not delivered
Customer support team is just copy pasting mails already sent earlier to me stating it will be delivered on following up
Order id 2045763...
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S
Sks-32
Sep 27, 2021
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Expired products received

All the products that I received from this company are expired. I want full refund. This is a fraudulent practice. It can’t be tolerated....
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S
Sailaja_1
Sep 27, 2021
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Didn't not receive order

I have ordered trail product on 15th on this month. It has been nearly 3 weeks still the delivery has not arrived. For day to day the delivery time has been increasing. Can't track my order no. 2890792 and the delivery date getting pushed back. When will I receive my prepaid order...
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A
Arnima009
from Kolkata, West Bengal
Sep 26, 2021
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Didn't delivered my package

My order number is #2875470.
I've ordered at 12 sep and my delivery date was 22 sep but I haven't received yet.
Delivery agent didn't delivered my product and I've done my payment also. Please resolve my problem as soon as possible.
My address is given below:
1) House Number/Name: Sankar er bari
2) Street Number/Name: KM Roy Chowdhury Road, Dakshin Jagaddal,
3) Landmark : kamaler dokan
4)...
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G
gurpreet kaur nagi
Sep 21, 2021
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Order not delivered

Order no. #2852341...
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Deeksha bhati 329
from Jodhpur, Rajasthan
Sep 20, 2021
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Not receive my complete product

Address:Ahmedabad

I order free trail 7 product from smytten in which 3 gift also included total 9 product but I received only 5 products from smytten I really disappointed with this app...
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Srinath Bp
Sep 18, 2021
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Not yet received my trial order kit

I have ordered my first trial pack on 12/9/21 and was supposed to get it on 17/9/21. Till today I have not heard from smytten or the delivery team. My order number is #2869589.
Please revert back positively.
Thanks....
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N
Neh Ju
Sep 9, 2021
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Refund

Address:Syedpora iddgah

I ordered from smytten app and pay online but app shows me your payment is failed but my amount has been debited ...now they are not refunding me...
+1 photos
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Nandana jiji
Sep 8, 2021
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Not yet delivered

I ordered some prepaid trial orders on August 25-2021 delivery date was expected on 4 September 2021.Still not revived the order. I payed the full amount....
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A
Adv Ashna M A
Sep 6, 2021
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I dont get cash back

Address:Room no 37 4th block mattancherry police quarters near mattancherry Police station, Ernakulam Kerala

I make an order and i received the order but didn't get cashback yet. I make a payment through card. This such a bad experience
[protected]...
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H
Hapie
Sep 6, 2021
Sep 6, 2021
This thread was updated on Sep 6, 2021
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Customer care no doesn't work

Address:8

Customer care no. Need to exist....
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Hapie
Sep 6, 2021
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Delay delivery

Can't track my order no. 2761997 and the delivery date getting pushed back. When will I receive my prepaid order?...
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Saranya492
Sep 5, 2021
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Iam Not receive my product

I ordered smytten free trial product on August 26th 2021. My exact delivery product date 3rd September 2021. But still iam Not receive my product. so plzzz update further details about my products...
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Rima taneja
Sep 1, 2021
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Regarding bad experience with your employee

I order some product through smytten site and which will be deliver by your employee . I am in hurry due to some emergency and i am still waiting here for the order and u can listen the recording also, in which i said i need to go home and please come with order soon, he started giving excuses of rain and about the discomfort. Is the comfort of customer is nothing for you. Then i told to delivery boy that i will mark a mail of complaint and...
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P
Priyal12
Aug 31, 2021
Sep 6, 2021
This thread was updated on Sep 6, 2021
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Mistake

Hello smytten...just here by to inform u that i ordered a package containing 9 items...by mistake its cancelled...can i redeem that same parcel on that amount.....
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Sebela
Aug 30, 2021
Sep 6, 2021
This thread was updated on Sep 6, 2021
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Order not delivered yet

My order I'd is 2725524 the date of delivery was today but I didn't receive my delivery yet...
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M
Meemu
Aug 29, 2021
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Didn't receive my order completely

I ordered few stuff from smytten
It was going to be delivered by 19 august in two shipments...I also got some freebies with it
But till now I have only received two of the things which I ordered and the free stuff along with it
I ordered a shampoo and sunscreen too but still not received them...n the worst thing is that they were the most expensive things on my bill
I tried contacting them so many times but the...
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Bhanu Sri Alladi
Aug 26, 2021
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Delayed product delivery

I ordered Bella vita organic kumkumadi face glowing oil on August 17th which has to be delivered by 23rd August, but haven't yet delivered, I gave wrong address but correct phone number, so when you can't reach me, u have to call me atleast, please respond as soon as possible...
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J
Jyotikadmen
Aug 26, 2021
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So much Delay in delivery without informing

Address:Delhi

It's almost 1week and I haven't received my order yet and their delivery dates keep on extending... No response of EMAILs, Even I have paid online.....
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