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Smytten Complaints & Reviews

smytten.com
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Updated: Aug 19, 2025
Complaints 814
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30
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Bad 😕 It seems that Smytten has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Smytten reviews & complaints page 32

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A
Ag21
Oct 13, 2021
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I have ordered some goods from smytten online shopping application. They have not delivered a part of my order which was placed in September.

They do not have a customer care number as well.

The mails which i sent for the query they only replywith sorry with no necessary actions taken for my queries regarding the order.
Smytten customer support has been notified about the posted complaint.
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    J
    Jagadeeswari Gopinath
    Oct 9, 2021
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    Don't buy products from smytten they are send wrong items.
    after picking up the product they are not refunding.
    cheating the money of the customer
    don't refer any one

    I sent back the product long time a go still no refund made. No response from that side instead the are scheduling for reverse pick up
    So stupid
    No costumers care to resolve
    No response for mail
    +1 photos
    Smytten customer support has been notified about the posted complaint.
    Oct 09, 2021
    Updated by Jagadeeswari Gopinath     don't buy products from smytten they are send wrong items.
    after picking up the product they are not refunding.
    cheating the money of the customer
    don't refer any one
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      C
      Crafty Aquarius
      Oct 8, 2021
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      At least when you are delivering the order please make your delivery person to treat around politely and humbly.
      He just literally throw the parcel in the bucket and also was shouting for not picking his first call
      Smytten customer support has been notified about the posted complaint.
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        T
        Total free fire
        Oct 8, 2021
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        Address: At-bamuan, po-surapratappur, Dhenkanal, 759024

        I have ordered trail product on this September month. It has been nearly 1 weeks still the delivery has not arrived. For day to day the delivery time has been increasing. Can't track my order no.3007045 and the delivery date getting pushed back. When will I receive my prepaid order..please give me my order.. my contact number is [protected]
        +1 photos
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          S
          Sumaiya Sait Kachhi
          Oct 7, 2021
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          I just received my order n on opening it it opened from behind. Thats d first complain n den I noticed that the tube is fully empty! Its shocking n this was not expected. I need an exchange soon as possible.
          +1 photos
          Smytten customer support has been notified about the posted complaint.
          Oct 07, 2021
          Updated by Sumaiya Sait Kachhi           I just received my order n on opening it it opened from behind. Thats d first complain n den I noticed that the tube is fully empty! Its shocking n this was not expected. I need an exchange soon as possible.
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            A
            AVerma96
            Oct 6, 2021
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            I ordered the products on 11 Sep'21 and it showed delivered on 19 Sep'21 but I didn't receive the order.I initiated a mail regarding this to Smytten and they asked me to wait for two weeks and now no one is replying.Will you please resolve this query on priority Team Smytten?Either provide me with the products or initiate the refund.
            Order ID-SM2864515
            Smytten customer support has been notified about the posted complaint.
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              A
              Aayushi Shahi
              Oct 6, 2021
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              I have ordered the trial product from smytten on 29th sep and it was supposed to delivered at 5th Oct but as of now I have not received any delivery. My oder number is #2987934. No cancellation option is available neither the details of the delivery partner is given.
              Revert back as soon as possible.
              Smytten customer support has been notified about the posted complaint.
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                J
                jami ankitha
                Oct 5, 2021
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                Address: 26-50-25/1, opp sfs school, kanthi road, gajuwaka, Opp sfs school, lakshmi villas atm building

                I have ordered total of 6 trail products, but i received only 5 of them, one product from my list is missing.
                Smytten customer support has been notified about the posted complaint.
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                  S
                  shevenom
                  Sep 30, 2021
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                  Resolved

                  I am attaching pictures so you can see how they only delivered one product in place of three. It was supposed to come in one shipment. But in the box there was only one item. They did not initiate refund or replacement. But marked the query as resolved. How is it actually resolved? I sent mails but no response.
                  I want refund or replacement atleast. Was not expecting this ignorance and misbehavior from symtten. Very bad service. Do not order from symtten.
                  +2 photos
                  Oct 21, 2021
                  Complaint marked as Resolved 
                  Smytten customer support has been notified about the posted complaint.
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                    S
                    shevenom
                    Sep 30, 2021
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                    Resolved

                    I ordered 3 products from smytten, and they only delivered one. Rest of the two items did not arrive and kt was supposed to come in same shipment. Now they say they have delivered the product. And resolved the issue. I even sent mails but no reply. They did not refund nor replace my order. Very ignorant and poor management. Bad customer service.
                    Oct 21, 2021
                    Complaint marked as Resolved 
                    Smytten customer support has been notified about the posted complaint.
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                      M
                      mayank sb
                      Sep 28, 2021
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                      Placed orde on 18th
                      Was due to get delivered on 24th
                      Still not delivered
                      Customer support team is just copy pasting mails already sent earlier to me stating it will be delivered on following up
                      Order id 2045763
                      Smytten customer support has been notified about the posted complaint.
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                        S
                        Sks-32
                        Sep 27, 2021
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                        All the products that I received from this company are expired. I want full refund. This is a fraudulent practice. It can’t be tolerated.
                        Smytten customer support has been notified about the posted complaint.
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                          S
                          Sailaja_1
                          Sep 27, 2021
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                          I have ordered trail product on 15th on this month. It has been nearly 3 weeks still the delivery has not arrived. For day to day the delivery time has been increasing. Can't track my order no. 2890792 and the delivery date getting pushed back. When will I receive my prepaid order
                          Smytten customer support has been notified about the posted complaint.
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                            A
                            Arnima009
                            from Kolkata, West Bengal
                            Sep 26, 2021
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                            My order number is #2875470.
                            I've ordered at 12 sep and my delivery date was 22 sep but I haven't received yet.
                            Delivery agent didn't delivered my product and I've done my payment also. Please resolve my problem as soon as possible.
                            My address is given below:
                            1) House Number/Name: Sankar er bari
                            2) Street Number/Name: KM Roy Chowdhury Road, Dakshin Jagaddal,
                            3) Landmark : kamaler dokan
                            4) City & State : kolkata, south 24 parganas
                            5) Pincode: 700151
                            Smytten customer support has been notified about the posted complaint.
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                              G
                              gurpreet kaur nagi
                              Sep 21, 2021
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                              Order no. #2852341
                              Smytten customer support has been notified about the posted complaint.
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                                D
                                Deeksha bhati 329
                                from Jodhpur, Rajasthan
                                Sep 20, 2021
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                                Address: Ahmedabad

                                I order free trail 7 product from smytten in which 3 gift also included total 9 product but I received only 5 products from smytten I really disappointed with this app
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                                  S
                                  Srinath Bp
                                  Sep 18, 2021
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                                  I have ordered my first trial pack on 12/9/21 and was supposed to get it on 17/9/21. Till today I have not heard from smytten or the delivery team. My order number is #2869589.
                                  Please revert back positively.
                                  Thanks.
                                  Smytten customer support has been notified about the posted complaint.
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                                    N
                                    Neh Ju
                                    Sep 9, 2021
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                                    Address: Syedpora iddgah

                                    I ordered from smytten app and pay online but app shows me your payment is failed but my amount has been debited ...now they are not refunding me
                                    +1 photos
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                                      N
                                      Nandana jiji
                                      Sep 8, 2021
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                                      I ordered some prepaid trial orders on August 25-2021 delivery date was expected on 4 September 2021.Still not revived the order. I payed the full amount.
                                      Smytten customer support has been notified about the posted complaint.
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                                        A
                                        Adv Ashna M A
                                        Sep 6, 2021
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                                        Address: Room no 37 4th block mattancherry police quarters near mattancherry Police station, Ernakulam Kerala

                                        I make an order and i received the order but didn't get cashback yet. I make a payment through card. This such a bad experience
                                        [protected]
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