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Smytten Complaints & Reviews

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Updated: Jan 6, 2026
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Smytten reviews & complaints page 32

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Pratik Kharat
Oct 22, 2021
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I have placed a order on 9th october today is 22oct still didn't get my order. When i tried to track order it continuesly changing the date of delivery. I want refund i sent mail to them many time but never get any rply from Smytten.. Worst experience ever.
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    A
    amarethic
    from Etawah, Uttar Pradesh
    Oct 22, 2021
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    Website: smytten.com

    It’s been approx a month since I ordered something from smytten’s app and they said that it’ll be delivered by 10 oct but I haven’t received my order yet. Also I have mailed them multiple time that either deliver my order or refund my amount but every time they says that my order is in safe hands. I have complained multiple times but didn’t get a solution till now.
    Neither they are refunding my amount nor delivering the product.
    Smytten customer support has been notified about the posted complaint.
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      mousumi hazarika
      from Kolkata, West Bengal
      Oct 21, 2021
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      Website: Smytten.com

      Since 1month my order is in transit and shipping. But I didn't receive nor my money was refunded after multiple mails also no response from customer service and also there are no way to call them as there no reply. They are simply cheating people and lossing customer trust.Kindly take an action on such site.
      Smytten customer support has been notified about the posted complaint.
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        M
        Mridul Meenakshi
        Oct 18, 2021
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        I placed an order for wrong address and it isn't allowing me to change address or cancel this order. This is my worst ever online shopping experience.
        Smytten customer support has been notified about the posted complaint.
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          S
          suruchi52
          from New Delhi, Delhi
          Oct 18, 2021
          Apr 22, 2023
          This thread was updated on Apr 22, 2023
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          Refused for delivery and not refunding the money in my account

          Address: ANM, 39F, Akashneem Marg, DLF Phase 2, Sector 25, Gurugram, Haryana 122002

          I placed a trial order and had to pay 199/- for that with a condition that I would get that amount in my Smytten wallet as a cashback which I can use for future orders. But that comes with a 30 days expiry, and minimum order amount should be 800. Okay I did that placed that order because I did not want my money to be lying in that wallet with 30 days expiry. I placed the order, I needed them urgently and I ordered because I was given expected...
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          S
          shevenom
          Oct 18, 2021
          Resolved
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          Resolved

          Ticket No:[protected]
          I placed an order on smytten app but they only delivered half of the products. I mailed them several times but they keep on saying that order details will be shared. Its been more than a month and they have not delivered my products. The most pathetic customer service i have ever come across. I have been patient but its more than enough.
          Please don't order from this company. They are just frauds and won't refund your money.
          Oct 21, 2021
          Complaint marked as Resolved 
          After many complaints, they finally sent my package.
          Smytten customer support has been notified about the posted complaint.
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            J
            Jahnvee
            from Delhi, Delhi
            Oct 18, 2021
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            On 17 July I placed an order but money got transferred but order is not placed please do something about this smytten ...I want my money back
            Smytten customer support has been notified about the posted complaint.
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              A
              Ag21
              Oct 13, 2021
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              I have ordered some goods from smytten online shopping application. They have not delivered a part of my order which was placed in September.

              They do not have a customer care number as well.

              The mails which i sent for the query they only replywith sorry with no necessary actions taken for my queries regarding the order.
              Smytten customer support has been notified about the posted complaint.
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                J
                Jagadeeswari Gopinath
                Oct 9, 2021
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                Don't buy products from smytten they are send wrong items.
                after picking up the product they are not refunding.
                cheating the money of the customer
                don't refer any one

                I sent back the product long time a go still no refund made. No response from that side instead the are scheduling for reverse pick up
                So stupid
                No costumers care to resolve
                No response for mail
                Smytten customer support has been notified about the posted complaint.
                Oct 09, 2021
                Updated by Jagadeeswari Gopinath
                don't buy products from smytten they are send wrong items.
                after picking up the product they are not refunding.
                cheating the money of the customer
                don't refer any one
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                  C
                  Crafty Aquarius
                  Oct 8, 2021
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                  At least when you are delivering the order please make your delivery person to treat around politely and humbly.
                  He just literally throw the parcel in the bucket and also was shouting for not picking his first call
                  Smytten customer support has been notified about the posted complaint.
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                    T
                    Total free fire
                    Oct 8, 2021
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                    Address: At-bamuan, po-surapratappur, Dhenkanal, 759024

                    I have ordered trail product on this September month. It has been nearly 1 weeks still the delivery has not arrived. For day to day the delivery time has been increasing. Can't track my order no.3007045 and the delivery date getting pushed back. When will I receive my prepaid order..please give me my order.. my contact number is [protected]
                    Smytten customer support has been notified about the posted complaint.
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                      Sumaiya Sait Kachhi
                      Oct 7, 2021
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                      I just received my order n on opening it it opened from behind. Thats d first complain n den I noticed that the tube is fully empty! Its shocking n this was not expected. I need an exchange soon as possible.
                      Smytten customer support has been notified about the posted complaint.
                      Oct 07, 2021
                      Updated by Sumaiya Sait Kachhi
                      I just received my order n on opening it it opened from behind. Thats d first complain n den I noticed that the tube is fully empty! Its shocking n this was not expected. I need an exchange soon as possible.
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                        A
                        AVerma96
                        Oct 6, 2021
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                        I ordered the products on 11 Sep'21 and it showed delivered on 19 Sep'21 but I didn't receive the order.I initiated a mail regarding this to Smytten and they asked me to wait for two weeks and now no one is replying.Will you please resolve this query on priority Team Smytten?Either provide me with the products or initiate the refund.
                        Order ID-SM2864515
                        Smytten customer support has been notified about the posted complaint.
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                          Aayushi Shahi
                          Oct 6, 2021
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                          I have ordered the trial product from smytten on 29th sep and it was supposed to delivered at 5th Oct but as of now I have not received any delivery. My oder number is #2987934. No cancellation option is available neither the details of the delivery partner is given.
                          Revert back as soon as possible.
                          Smytten customer support has been notified about the posted complaint.
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                            jami ankitha
                            Oct 5, 2021
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                            Address: 26-50-25/1, opp sfs school, kanthi road, gajuwaka, Opp sfs school, lakshmi villas atm building

                            I have ordered total of 6 trail products, but i received only 5 of them, one product from my list is missing.
                            Smytten customer support has been notified about the posted complaint.
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                              S
                              shevenom
                              Sep 30, 2021
                              Resolved
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                              Resolved

                              I am attaching pictures so you can see how they only delivered one product in place of three. It was supposed to come in one shipment. But in the box there was only one item. They did not initiate refund or replacement. But marked the query as resolved. How is it actually resolved? I sent mails but no response.
                              I want refund or replacement atleast. Was not expecting this ignorance and misbehavior from symtten. Very bad service. Do not order from symtten.
                              Oct 21, 2021
                              Complaint marked as Resolved 
                              Smytten customer support has been notified about the posted complaint.
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                                shevenom
                                Sep 30, 2021
                                Resolved
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                                Resolved

                                I ordered 3 products from smytten, and they only delivered one. Rest of the two items did not arrive and kt was supposed to come in same shipment. Now they say they have delivered the product. And resolved the issue. I even sent mails but no reply. They did not refund nor replace my order. Very ignorant and poor management. Bad customer service.
                                Oct 21, 2021
                                Complaint marked as Resolved 
                                Smytten customer support has been notified about the posted complaint.
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                                  mayank sb
                                  Sep 28, 2021
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                                  Placed orde on 18th
                                  Was due to get delivered on 24th
                                  Still not delivered
                                  Customer support team is just copy pasting mails already sent earlier to me stating it will be delivered on following up
                                  Order id 2045763
                                  Smytten customer support has been notified about the posted complaint.
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                                    S
                                    Sks-32
                                    Sep 27, 2021
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                                    All the products that I received from this company are expired. I want full refund. This is a fraudulent practice. It can’t be tolerated.
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                                      Sailaja_1
                                      Sep 27, 2021
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                                      I have ordered trail product on 15th on this month. It has been nearly 3 weeks still the delivery has not arrived. For day to day the delivery time has been increasing. Can't track my order no. 2890792 and the delivery date getting pushed back. When will I receive my prepaid order
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