Submit a Complaint
Claimed

Smytten Complaints & Reviews

smytten.com
1
Updated: Aug 19, 2025
Complaints 814
Resolved
30
Unresolved
784
Bad 😕 It seems that Smytten has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Smytten

Having problems with Smytten?

File a complaint and get it resolved by Smytten customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Cosmetics
Smytten

Smytten reviews & complaints page 33

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Hapie
Sep 6, 2021
Report
Copy

Address: 8

Customer care no. Need to exist.
Smytten customer support has been notified about the posted complaint.
Sep 06, 2021
Updated by Hapie I can't track my order. And the delivery date keeps getting pushed back. Multiple mails have gone ignored
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    H
    Hapie
    Sep 6, 2021
    Report
    Copy

    Can't track my order no. 2761997 and the delivery date getting pushed back. When will I receive my prepaid order?
    Smytten customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Saranya492
      Sep 5, 2021
      Report
      Copy

      I ordered smytten free trial product on August 26th 2021. My exact delivery product date 3rd September 2021. But still iam Not receive my product. so plzzz update further details about my products
      Smytten customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rima taneja
        Sep 1, 2021
        Report
        Copy

        I order some product through smytten site and which will be deliver by your employee . I am in hurry due to some emergency and i am still waiting here for the order and u can listen the recording also, in which i said i need to go home and please come with order soon, he started giving excuses of rain and about the discomfort. Is the comfort of customer is nothing for you. Then i told to delivery boy that i will mark a mail of complaint and he said ok fine do whatever you want to do
        Smytten customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Priyal12
          Aug 31, 2021
          Report
          Copy

          Hello smytten...just here by to inform u that i ordered a package containing 9 items...by mistake its cancelled...can i redeem that same parcel on that amount..
          Smytten customer support has been notified about the posted complaint.
          View replies
          Guys did you receive the order? If so how late?
          Reply
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sebela
            Aug 30, 2021
            Report
            Copy

            My order I'd is 2725524 the date of delivery was today but I didn't receive my delivery yet
            Smytten customer support has been notified about the posted complaint.
            View replies
            Did you receive the order and how late?
            Reply
            Helpful
            2 other people found this review helpful
            2 found this helpful
            1 Comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Meemu
              Aug 29, 2021
              Report
              Copy

              I ordered few stuff from smytten
              It was going to be delivered by 19 august in two shipments...I also got some freebies with it
              But till now I have only received two of the things which I ordered and the free stuff along with it
              I ordered a shampoo and sunscreen too but still not received them...n the worst thing is that they were the most expensive things on my bill
              I tried contacting them so many times but the only response I got was we'll take action...n now they have even stopped replying to my mails
              Smytten customer support has been notified about the posted complaint.
              Helpful
              5 other people found this review helpful
              5 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                Bhanu Sri Alladi
                Aug 26, 2021
                Report
                Copy

                I ordered Bella vita organic kumkumadi face glowing oil on August 17th which has to be delivered by 23rd August, but haven't yet delivered, I gave wrong address but correct phone number, so when you can't reach me, u have to call me atleast, please respond as soon as possible
                Smytten customer support has been notified about the posted complaint.
                Helpful
                3 other people found this review helpful
                3 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  Jyotikadmen
                  Aug 26, 2021
                  Report
                  Copy

                  Address: Delhi

                  It's almost 1week and I haven't received my order yet and their delivery dates keep on extending... No response of EMAILs, Even I have paid online..
                  Smytten customer support has been notified about the posted complaint.
                  Helpful
                  5 other people found this review helpful
                  5 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    Jyotikadmen
                    Aug 26, 2021
                    Report
                    Copy

                    Its almost 1week and I haven't received my order yet and their delivery dates keep on extending. No response of EMAILS even I have paid online...
                    Smytten customer support has been notified about the posted complaint.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Mouli@123
                      Aug 25, 2021
                      Report
                      Copy

                      I have ordered 6 trial products and got a free product total 7 products I have ordered then I go for payment and then I paid the amount the payment was successful but my order was not confirmed
                      Smytten customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        Jillmil
                        Aug 24, 2021
                        Report
                        Copy

                        Address: Bharat Ayurvedic medical college muzzafarnagar

                        How I cancel my tester products order which is prepaid
                        Smytten customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Durga0852
                          Aug 22, 2021
                          Report
                          Copy

                          Address: Near saibaba temple karasa Visakhapatnam Andhrapradesh

                          On the order delivery the pincode has come as 530006 but it is 530009 order number is #2612241 already it is so many days from estimated delivery so deliver my products quickly
                          Smytten customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            I
                            Itha J
                            Aug 22, 2021
                            Report
                            Copy

                            Hi,

                            I added free trail to cart and I placed order, after placing order trial has got replaced, not sure if it's tool glitch, how will I contact them to replace trial order, as I have paid for it, is there a way I can replace as order was placed today and there is no cancellation policy
                            +2 photos
                            Smytten customer support has been notified about the posted complaint.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              Jagjot k
                              Aug 17, 2021
                              Report
                              Copy

                              Pincode service issue

                              Address: Ambala, Haryana

                              Whenever i put address to order on smytten it shows that we are not serviceable to this pincode. How much it will take to resolve this issue....
                              Helpful
                              2 other people found this review helpful
                              2 found this helpful
                              Write a comment
                              Report
                              Copy
                              N
                              nidhik08
                              Aug 14, 2021
                              Aug 19, 2023
                              This thread was updated on Aug 19, 2023
                              Report
                              Copy

                              Not serviceable to my pin code

                              I have ordered many times from smytten. My recent order was delivered yesterday only but now the app shows me that not servicable to your pincode 400028 -Mumbai...
                              Helpful
                              116 other people found this review helpful
                              116 found this helpful
                              7 Comments
                              Report
                              Copy
                              T
                              Tamanna Sethi
                              Aug 13, 2021
                              Report
                              Copy

                              Whenever I put address, it is showing we are mot serviceable at this pincode
                              Smytten customer support has been notified about the posted complaint.
                              Helpful
                              2 other people found this review helpful
                              2 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                preeti rawat ps072
                                Aug 11, 2021
                                Report
                                Copy

                                I received my order on 11 august. but my one trail product fitme foundation pouches is missing and its written on the box that they send it but i didnt get any pouches
                                Smytten customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Shweta Sarwalia
                                  Aug 11, 2021
                                  Report
                                  Copy

                                  Whenever i put adress in smytten it shows we are not serviceable at this pincode.
                                  Smytten customer support has been notified about the posted complaint.
                                  Helpful
                                  5 other people found this review helpful
                                  5 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sushmita Massey
                                    Aug 8, 2021
                                    Report
                                    Copy

                                    Address: R-172 uttam nagar mohan garden new delhi 110059, gagan bharti road, indian convent school, near by paal dairy
                                    Website: [email protected]

                                    Jab bhi main payment ke liye address dalti hu ye..sorry we are not serviceable to this pincode btata h...main dusre address bhi dalte apne frnds family ke tb bhi yahi btaya...mujhe kuch products but krne h plz help me
                                    Smytten customer support has been notified about the posted complaint.
                                    Helpful
                                    5 other people found this review helpful
                                    5 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit

                                      Related businesses

                                      Nykaa.com
                                      1
                                      (1138)
                                      SUGAR Cosmetics
                                      1
                                      (30)
                                      Revayur.com
                                      1
                                      (3)