Smytten Complaints & Reviews

I haven't got the package yet. The delivery date was on 28th and it's Jan1st.
When I tracked the package it was near by my locality. As there were no information about the delivery enterprise i couldn't contact.
Please do enquire and let me know soon....

Order no: 1388225
Ordered the trial samples for the very first time and there is leakage in the packaging... very disappointing!! How do I return for a fresh one.....

Hi Team,

Wanted to raise a complaint, only 4 items were packed in 1 small box

1) Silverated Lavender Mist
2) Activated Charcoal Peel Off Mask
3) Urbane Nights
4) Utility Pouch - Dark Green

And 5th item - Chamomile and White Tea Brighten-Up Face Scrub, was not inside the box when I opened the box

I want the 5 th products as well or else you can take back all...

Total 6 product and only 1 found 5 product not received...

Change my pin code 388620...

Cinge my pincode please and deliver my product Oder pls.my pincode is 388620...

I didn't get my courier till yet ......

My two friends use my refer code infornt of me but did not get any point....

Sir i want to talk with yur representative. Sir m apna wallet cashback kse use kru.. Goods order krne par paise wallet me se deduct nhi ho rhe... Debit card etc. Ka option aa rha h....

I have ordered a foot scrubber on 17th Dec and estimated delivery is mentioned as 20th Dec I still didn't received the package. When I tried to track the shipment it is showing "TRACKING NOT AVAILABLE" Can you please look into this and deliver the product ASAP. This is really bad when we order a product and don't even get tracking details when the delivery date has already crossed....

Extra Rs65/- is being charged by delivery agent but not shown in app. This is the way to exploit customer by giving trail free products
Such a big brand and doing fraud with people....

Please provide my information that when did I get my order?...

Pls note that i received this pkt on Wed & as soon as i opened it, found the product leaking & i sent mail at that point in time but till date there is no revert. This was my 3rd order, pls do not disappoint with such kind of poor service. The bottle should have been packed with polythene paper, i was sent an open bottle....

I have not recived my product.This is really very sad that my delivery date was 12th and i have not recived it and there is no phone no. Nothing at all this is really very bad. I have already paid for my product and i haven't received it....

My order id is #1329513 and #1325383 have not received my parcel yet delivery date was 14/12/20 and today is 16/12/20 . Kindly update me for same please...

I ordered some prepaid trial order on 6th December 2020 . Thn I send a mail to smytten team that I want to cancel my order and they replied that your refund will be initiated and it will be credited on 15th December. I didn't get my refund till now.please help me to get my money back....

I already submitted my complaint regarding this problem i haven't received any solution
please look into my problem...

Hi...recently i have placed an order with order number 376190 and the product was cancelled from your side but the refund hasn't initiated yet... So kindly please help me with this...

I did payment just now, and amount 199/- deducted from my account. not got order confirmation yet. requested you please look into it and provide me order ID with order confirmation.

Thanks & Regards,
Surabhi W...

Order id #133161 is ordered on dec13, 2020, which is a free trial purchase. Before the order was processed i mailed their customer service for the cancellation as per their policy . But they have delayed their service and confirm the processing. I really meed to cancel my free trial and get my refund. In their return and cancellation policy they have given that, if we have to cancel the trial we have to make a purchase, the customer executives...