Smytten Complaints & Reviews

Order id #133161 is ordered on dec13, 2020, which is a free trial purchase. Before the order was processed i mailed their customer service for the cancellation as per their policy . But they have delayed their service and confirm the processing. I really meed to cancel my free trial and get my refund. In their return and cancellation policy they have given that, if we have to cancel the trial we have to make a purchase, the customer executives...

My order no. #1268845
I have placed a trail order on 25th Nov and still I have not received any update for delivery shipment/tracking. No contact from shipping till now and no email replies from smytten care... Worst experience ever with smytten....

In the order (ID 1852126) that was delivered on 11.12.2020, I received only the free item (winter hair care kit) and I have not received the Green Tea face care full set which is worth INR 1520.
But, your mail and the app says that the product is delivered.

Please check at your end and let me know when the Green Tea face care full set will be delivered.
And, please be known that such a kind of product delivery...

I was suppose to get my delivery by 4th dec yet have not received. And I already paid for it. Kindly look forward for my product. 2 wow retinol serum. I trial body wash and bag...

My order no is #1303373
I have order the trial from your site but I didn’t received the pouch as in cart it was showing that i will receive it but didn’t get it
And the lip balm cap was also open...

I have brought a product of 199Rs
one eye liner and one pouch the eye liner is of light shade and dryes out quickly and the pouch i order was for black color I have got a green color pouch which is already an inappropriate service provided by your end and now u have refund 40rs instead of 199 rs
I have already mailed so many times they just don't understand how much time I need to explain everything i have send product image...

Hi please stop using blue dart as it is the wrostest way to receive a courier there is no proper way to contact them my parcel was to be received on 26th i was not available that day they went back dint bother to try again the other day or contact also today after 8 days I receive the parcel and that too an open one how do I know if the products and not used the perfume looks used...

Hello sir I have made an order and they showed that the bag is free with it, but I didn't get the bag
And now I want it plzz...

My latest order on smytten shop has not delivered yet and in the app showing delivered order id
#377734
#377735
#377736...

I have ordered from your site. But still i have not got my product delivered. And i too have a great doubt on your products if they are original or not. Kindly help. You guys don't even have a customer care number. Disappointed....

My placed order is still showing shipped and it daily changes the delivery date .....

I have ordered some cosmetics and other things from your site...I got the notification of the order being delivered on 29 november...but still it is not delivered...I have got a call from your delivery agent mr. Rahul...I told him the navigation address...but now he is not responding my calls......

The company clamied to provide more than ₹2k products in the box, but given only 5 products which are present in the trial section with each 1 trial point. Even if i place a order with trial points, i would have got 6 products with free leather pouch. The company has done a big fraud with all the customers. So many o[censored]s has bought this box with so much of expectations. Really a pathetic experience....

I have received some products. There was a bill of rs 894 /- on the product's bill receipt and delivery boy had taken rs 994 /- for that. Why they had taken more amout for that?
And i didn't received one product...

I didn't receive my parcel or even I didn't get any information about the shipment or tracking...

The delivery boy is a cheater. My one hundred rupees went away without returning it to me. Now lying..His number is [protected]...

I've ordered Smytten Mystery Box which was on Black Friday Offer. In product description it is mentioned that products will be full sized and worth Rs. 1200 . But I received all the sample products.

Also I got 2 perfumes from same brand but one is leaked and also the quantity become less because of leakage....

It was assured that black Friday mystery box will have item worth 1200 but it was not even worth 800 . Worst ever experience... I am going to delete the app and ask my friends and relatives not to use it too... U guys go around cheating people!!...

The delivery date has passed and I haven't received any order yet or any update regarding the same....

I had ordered black friday mystery box
And I didn't receive products worth 1200...