Snapdeal.com Complaints & Reviews

Address: Faridabad, Haryana, 121001

Ravinder singh ([protected])
Dear sir,
Today i received a cal from "[protected]" that congratulation that you are lucky winner and win a prize of tata safari or cash rs. 1280000/- the charges of registration rs. 6500/-. Calling person is roshan lal and he also whatsapp me his snapdeal id with adhar card. He approach me to submit my adhar id and bank details.
Please suggest.

May 22, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2018

Snapdeal.com Customer Care's response Dear sim96dash!

We are not running any such offer. Also, we do not indulge in making any such calls.

Thanks!
Team Snapdeal

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Address: Sirsa, Haryana, 125060

Website: Snapdeal.com

Sir i want tell you that some people of your company are making coustmer fool by calling them. They say that you have won a car jackpot now they can get a car or money instead of car. But gor this they just have to rs 3500 to our account. I am sharing one of the spam caller name and number please take an immediate action against this guy.
[protected]
Mr vimlesh rajnikant buch

May 22, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2018

Snapdeal.com Customer Care's response Dear Dilpreet62!

We are not running any such offer. Also, we do not indulge in making any such calls. Don't worry, we'll share this with our concerned team.

Thanks!
Team Snapdeal

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Address: New Delhi, Delhi, 110041

Website: www.snapdeal.com

I have received a defective mobile on 12th august'17 & made a request for return (Tikit id[protected], but after several followup also i did not received any response. Neither they have taken back the defective mobile nor they have returned back my payment of rs 6899/-

Still status is showing "return request is under process"
Order detail: id: [protected] placed on 02nd august 2017
Seller address:
Sas gadgets_ kunda_vl-rvoi,
Warehouse 10 bigha, 15 bijwas, out of khasra
No284/1, village: hiran kudna
City - delhi
Gstin : 07aghpk2113m1zh

Regards
Abhay kr. Singh
Mob-[protected]

+3 photos

Snapdeal.com customer support has been notified about the posted complaint.

Apr 28, 2018

Updated by eb7277 Dear Sir,
What is status ? so far I did not receive any response from Snap deal.

Abhay Kr Singh
Mob-[protected]

Apr 30, 2018

Updated by eb7277 Dear Sir,
From Snap deal customer care (Phone no - +[protected], I received a phone call who says they can not help me at all as the six month warranty is expired. But he accepted that the return request was received on time by them.But did not responded on that but they they will be able to help me for replacement or get the money back.

Now what should I do ?? Already I have invested Rs6899/- ???
If this is case in future i am not going to make any deal from Snap deal & also ask my friends for the same.

May 04, 2018

Updated by eb7277 Is there is any way out to get the defective mobile return / money back ?????

May 04, 2018

Updated by eb7277 I am going to post this complain in "Google".

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Address: Gurgaon, Haryana

Website: Snapdeal.com

Order id: [protected] i ordered ray ban of 1400 but i received totally different order. I create the return request for my order. But they are omit that. And saying some silly reasons asking that product you returned to snapdeal is different product.. This is not forst time thay cheated me.. I'm also compaint here but snapdeal saying the same reason. So please give me the permanent solution. They are saying i returned different product.. That is very serious cheating. I'm very scared. Please solve my problem...

May 22, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Apr 21, 2018

Updated by Vicky Brar Snapdeal doesn’t listen to their customers.. no customer care is available to talk with customers.. firstly the product they delivered wrong and whrn I returned they said product you returned to snapdeal is wrong...
Snapdeal is worst shopping site .. always males fool to customers

Verified Support

Apr 21, 2018

Snapdeal.com Customer Care's response Dear Vicky!

Our team got in touch with you and updated you on the refund. We've mailed you the details on your registered email ID, please check.

Thanks!
Team Snapdeal

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Vicky Brar

from Jalandhar, Punjab

Apr 21, 2018

Thanks snapdeal for hearing me

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Address: 622502

Website: Snapdeal

Order id: [protected]. I was ordered 14000 mobile but i received 1000 rs duplicate mobile. I create the return request for my order. But they are omit that. And saying some silly reasons. I'm also compaint here but snapdeal saying the same reason. So please give me the permanent solution. They are saying i was cancelled many orders. But i cancel that before dispatch so they are lose just 10+mb data. But now i lose 14000 myself. That is very serious cheating. I'm very scared. Please solve my problem.

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Address: New Delhi, Delhi, 110041

Website: www.snapdeal.com

Date:[protected]
Delivery guy contact number:- [protected]

This guy came to replace my product which was not the same i had ordered on 20th of aprail, he was so arrogant at first place and he was not ready to come at my place and he was like "come to the place where i am standing".

He was not looking in the mood of replacing the product, but when i went to the place where he was, he was gone to deliver some other product.

I called him and he said i will come tomorrow please go home.

He was so manner less while talking as if he is going to have a fight with me.

Also he cut the phone two times before i completed my sentence.

I had such a bad experience with snapdeal and it is even worst after talking to this guy.

May 21, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2018

Snapdeal.com Customer Care's response Hi Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Dear sir

sir, i have cancelled my order no. [protected](selfie stick), as the company has assured me that they shall refund my amount within 07 days but till that i did not recieve any refunded amount from the company ..please convey me when I shall recieve my refund money...

thanks

Mudasir Yousuf.

Apr 21, 2018

Updated by Mudasir Yousuf I don't receive any respone or update from you

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Address: 160055

I bought ivoomi iv 505 from snapdeal. Mobile is faulty and blinks constantly. I placed replacement order of the mobile very next day. But instead of replacing the faulty mobile, snapdeal send me address of service center at 45 sector chandigarh far away from my residence. On one hand it is matter of inconvenience for the customer and on the other hand highly unprofessional on the part of snapdeal. If i had the time to go to market then why shoul i go for online shopping. Kindly look into the matter and replace mobile at my home.

May 27, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2018

Snapdeal.com Customer Care's response Hi Adtiya,

Very sorry for the inconvenience. We've noted down the order ID. I'll get this checked & connect with you.

Thnaks!
Team Snapdeal

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Shakti Singh Kanawat

from Abu, Rajasthan

Apr 20, 2018

मेरे द्वारा एक मोबाइल मंगवाया गया था जो मैंने उसी दिन रिटर्न के लिए रिक्वेस्ट डाली थी किंतु अभी तक मेरे से मोबाइल पिक नहीं किया गया है एवं नहीं मेरा मोबाइल उठाया जा रहा है

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Snapdeal.com Customer Care's response, Apr 21, 2018

Verified Support

Hi Shakti,

So sorry, believe me this is not a usual Snapdeal experience! Please message us your order ID and we'll look into it right away.
Thanks!
Team Snapdeal

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Address: Satara, Maharashtra

Respected sir this is to inform you that the mobile I have purchased is not genuine & in have confirmed the same from the Micromax service centre & then I put mail to snap deal, in spite of several mails sent I didn't have any satisfactory answer from snap deal so please check the same & do the needful. Thank you.

Snapdeal.com customer support has been notified about the posted complaint.

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Address: Ahmedabad, Gujarat, 382110

Dear snap deal,
Today received an unknown call they said that we calling from snap deal and you wein tata safari throw luck draw. You can received your prize or cash rs 126000.after registration rs8500 we transfer your winning fund in your account.

Here one question that how to get stammer this email id and contact no also he have information that we latest purchase, it's not secure after this incident we closed all purchased item.

May 22, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2018

Snapdeal.com Customer Care's response Hi Shail!

We are not running any such offer. Also, we do not indulge in making any such calls/sms.

Thanks!
Team Snapdeal

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saar electronics

from Noida, Uttar Pradesh

Apr 20, 2018

I am a seller on snapdeal but for past 2.5 months my payment is on hold
without any reason saying it will teake 15 to 20 days but payment is yet not recieved please help
my seller id on snapdeal is sa7044

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Snapdeal.com Customer Care's response, Apr 21, 2018

Verified Support

Hi,

Very sorry for the inconvenience. We've noted down the seller ID. We've get this checked & connect with you.

Thanks!
Team Snapdeal

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Address: 700058

Respected sir, I have bought a couple of fridge bottles, but it was damage, i written mail again n again but I got reply that, We are pleased to work on your concern and will reply to you within the next 24 hours. Your reference number for this query is 46878180,

Order ID: [protected] Reference number: 46633385

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Harassing me with different unknown no. Snapdeal asking me to deposit cash of 8500 as i am the lucky winner to receive tata safari car they are asking me to deposit cash as a registration fees and asking my personal account no. This is making me to take serious action against them. Kindly have a look on it.. They gave me account no of sbi to deposit money as soon as possible they sent it via sms they information is here. Snepdil online shopping pvt ltd manswear in tata nagar telco get no.01 ram mandir road govindpur jamshedpur jharkhand pin code. 831001 toll. No.[protected]... Name-rajiv ranjan kumar [protected] (S. B. I) sbin0003499 from this ph no.. [protected]

May 22, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2018

Snapdeal.com Customer Care's response Hi!

We are not running any such offer. Also, we do not indulge in making any such calls/sms.

Thanks!
Team Snapdeal

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Address: New Delhi, Delhi, 201303

Website: Snapdeal

Hi team,
I have received fastarck watch on 22/04/2108.

Watch was damaged, i have taken to the fastrack servicing center the shop keeper was refused to repair even though i have one year warranty, he saying that watch is a fake.

I believe in snapdeal they won't cheat their customers to sell these kind of products

I hope issue may resolved at earliest.

Model:fastracksports 3099m099m02
Order id:[protected]

Regards,
Srikanth
Gmail. [protected]@gmail.com

+1 photos

May 25, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2018

Snapdeal.com Customer Care's response Dear srikanth challas,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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Address: 143001

Website: Snapdeal

I ordered loreal combo when i used dat product i found out that the product is fake. I have used the product earlier but the product i ordered is completely different and fake. I want it to return n get my money back. The quantity n quality of product is not upto the mark. Selling duplicates of the original product. Please help me in resolving this issue as soon as possible.

May 24, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2018

Snapdeal.com Customer Care's response Dear Harpreetkaur140790

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal"

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Address: New Delhi, Delhi

Website: Www.snapdeal.com

Hi,
Myself syed nowsheen, i have ordered an item having order no.[protected] and sub order no.[protected] i. E womens fastrack watch. Which was scheduled to b delivered on 17of april but the status of the item shows that it had been delivered and sms was also sent on my no. But i havent recieved my order yet. Plxxxxx look into this matter as soon as possible

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Got a text and then a call which guides me that i should pay 6500 as the processing fees and then i can claim the tata safari for which i was selected by the so called snapdeal monsoon lucky draw. Whats all these about. The caller claims that he is calling from snapdeal and is a assistant manager in your company. Matter to be taken in consideration. Thanks.

May 21, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2018

Snapdeal.com Customer Care's response Dear Junaid,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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Address: 686102

Website: www.snapdeal.com

Respected Sir,

I have recently purchased two products from snapdeal. It was 2 adidas trackpants. But the product was not as described and the quality of the material was not upto the cost price. I raised a return request, but the company denied and cancelled my return request. The told me that am not able to return products. I have spend 2024rs in total. So kindly help me with the issue.

Deepak J

+2 photos

May 27, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2018

Snapdeal.com Customer Care's response Dear Deepak,

Our team got in touch with you and informed you that your complaint did not pass our internal checks. Hence, we'll not be able to help you further.

Thanks!
Team Snapdeal

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Address: Raigarh, Chhattisgarh, 496001

Harassing me and abusing me in bad words with different unknown no. Don't have the manners to talk to girls. Snapdeal asking me to deposit cash of 8500 as i am the lucky winner to receive tata safari car they are asking me to deposit cash as a registration fees and asking my personal account no. This is making me to take serious action against them. Kindly have a look on it

May 19, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2018

Snapdeal.com Customer Care's response Dear Megha,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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Address: Papum Pare, Arunachal Pradesh, 791110

Snap please return my money it’s already been 2 months my order I.d no [protected].i have tired to call and email you but no response from you guys thief Snapdeal .please don’t loot and give my money

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Address: Betul, Madhya Pradesh, 460661

Website: www.consumercomplaints.in

Maine shoes order kiye the but company se mujhe shoes size chhota diya jo maire size ka ni tha fir maine return process ki 2 deys maine wait kiya courier se pick up karne k liye but koi ni aaya jab maine courier wale ko bola ecom courier multai ko to unhone ka snapdeal se mujhe return ka koi mail ni aaya isliye m return ni kar sakta fir company ki taraf se maira return process cancelled kar diya ab maire money jo maine pay kar chuka tha ab kaise wapis lu mai.

+2 photos

May 24, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2018

Snapdeal.com Customer Care's response Hi Nitesh,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Snapdeal.com Complaints & Reviews

File a complaint to Snapdeal.com

Snapdeal.com reviews & complaints page 174

lucky draw

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regarding fake calls

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return of defective mobile (xolo 1 black)

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ray ban aviators

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return related

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delivery man was so arrogant

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please provide me refund amount of cancelled order

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ivoomi iv 505

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micromax canvas 5 lire q463

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fake call about winning tata safari.

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damage fridge bottles

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fraud

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fastrack watch

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loreal absolut spa shampoo n mask

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womens watch fastrack

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got a text from md snapdl which claims that I am selected as a winner of snapdeal monsoon lucky draw.

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return request cancelled

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harassing me by calling from unknown no.in the name of snapdeal

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not refund money yet

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return order cancelled

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