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Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 172

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A
Ankush Putatunda
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't get my replacement

Address:Kolkata, West Bengal, 700082

I ordered Nike presto shoes from Snapdeal.com on 17 April on cash on delivery and it got delivered on 20 th April . As the shoes were bigger I filed for a replacement on 25 th april and the courier picked up the product on 27 th April. Till now it has been 3 days I didn't get any notifications about my replacement from Snapdeal, I sent emails to [protected]@snapdeal.com but even I didn't get a reply. Very dissatisfied and disappointed with Snapdeal....
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mandeepleo
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rayban aviator sunglasses

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:snapdeal.com

I purchased branded Raban Aviator Sunglasses from e-commerce website snapdeal.com where they claim of "Authentic Items". But, the actual product I received was completely fake and cheap quality copy of original Rayban brand.
They wasted my time and money by selling fake products on their website.
Below are the order and vendor details:

Website: snapdeal.com
Order placed on date: 16-APR-2018
SubOrder...
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srikanailal srikanailal
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

duplicate product with larger size

I order a Nike Shoe on 18th April 2018 of Size 8.My order ID is [protected].You delivered me 9.5 size shoe. Including I think it's a purely duplicate product! !!.I already requested for replacement with proper size which I ordered. Please don't cheat me and delivered me original product of Nike...
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I
irshad317
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake product

Address:110025
Website:m.snapdeal.com

Bought Sony sbh60, order no. [protected] from snapdeal. Product is very different from original. No NFC card, different style. Hurting my both ear for listening songs just after 30mins. Applied for return policy on 23/04/2018. Daily updated that they wil come to pick up the product but every evening they said sorry pick up unsuccessful. Help me what to do. It's very unfair. Making me mentally sick n harassing me everyday ....
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S
sindharmen
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of money

Address:New Delhi, Delhi
Website:[email protected]

I booked start wireless mic order id [protected]. Item was damaged rec'd on my request to replace it was picked up by value courier but still lying with them. Again i request snap deal and they advised to request for return, i put my request and they rescheduled for pick up but since item is with value courier how i can give them. Now they have closed my all request. All fault on snap deal it is their panel courier. I want refund of my money.br...
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S
S Aiswarya
from Kerur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mac pencil eyeliner

Hello,
Recently i bought a product from snapdeal. It was a mac pencil eyeliner.
And when it arrived it was some cheap quality product with a fake logo of mac on it which also smelt the way a sketch pen or marker pen does. It was not what i was expecting at all, going by the picture that you provided in the website, the product i received looked nowhere close to what you claimed to sell. I paid a particular amount for that product...
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G
Gopi Stardom Nanda
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

boat basshead 200. ticket _46979834

Address:600096
Website:Snapdeal app

I have returned a product and requested for a replacement. It's been more than 10 days i have received a product. The package was already opened and extra earbuds were missing.. Fake products.. I need a replacement immediately or give me back my money.. U guys don't even have a customer care phone line and don't even reply to mail. Pathetic. The delivery is very poor.. I don't know what happend to my money. Not replying to mails also.. Not...
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Naveenkumar A R
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I received call

Address:638656

I get one call that person say my number win 1 prize and he correctly say berofe i buy one watch from snapdeal and my address he saying correctly snapdeal not security for buyer address it's bad that, i added that person message here, hi sir we are very grateful to inform you that your number has been selected in lucky draw in our company so our company is providing you a mahendra xuv 500 car, the person account number, punjab national bankbr...
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S
Sagardeep Brahma
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

snapdeal denied to pick up defective product.

Ordered a printer form snapdeal.com
The product is defective and it is not working. I ordered replacement and now they are saying that they can't come and pick it up. I have to mail it. Which that didn't mentioned at the time of purchase. I have returned snapdeal items from that location earlier. Now you can't contact them as their customers care help line doesn't work. I complained on twitter but still that are not solving the issue....
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4
420 india
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false prize claim

Address:226028
Website:snapdeal

I received a meesage this morning that i won tata safari or 12, 00, 000 rps and i got a call too from a person they said me to tranfer 6, 500 i gave them that then they asked me to tranfer 16, 600 i gave them that too i am fool then they asked me for 51, 200 then i also gave them that then they asked me to tranfer 96100 i also have them that then i shouted at them i came to knew they were fraud then they said they need 20, 000 more to cancle...
+4 photos
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S
Sursuman
from Burla, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i am not getting my replacement from snapdeal despite 10 days of pick up!

Address:769004
Website:Snapdeal

I have ordered a track pant from snapdeal. Then i wanted to exchange it for a xl size. Pick up boy picked my product on 16th april 2018 but till now it is 27th april 2018 but i have neither received my product as exchange nor recieved any notifications regarding this. I have mailed them multiple times but still no satisfactory results!...
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M
Mir Haseeb
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lucky draw

Address:192123

Dear customer. You are winner of snapdeal pvt ltd. Coupon no:1111 you are winner 1st prize tata safari and amount prize rs:12, 80, 000.00 registration fee rs:12, 800 on[protected] deposit contect no:[protected]
Sir please check this is it true or fake dear sir i send my money on this account no. And he send me one more message looked this (This is to amount, rs:12, 80, 000.00 is pending due to non payment (Rbi) itbpo code jendrad 2.5%...
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J
Jaya Prasad mylabathula
from Bhimavaram, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaining about return of order id21558737980

Address:534275

Ref order i'd [protected], used iphone 5s delivered on 16.4.18. As i could not start the phone requested for return as the manual was not enclosed. Received a reply that the manual was not included, hence return request not applicable. I have downloaded the manual and tried to restore the software but failed for several times. The phone is not working. Iwas told it's in very good condition and teses by expertise. My return request when tracked...
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S
santoshsamantaray
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

for promo code worth rs 500

Address:755043

Sir,
App ajj se 3 year hogaya hum app se marketing kar rahe hai har bar purchase pahunchne se pahile app message karte hai eis product recive karne ka 7 day ka undar me app ko rs 500 ka voucher milega lekin ajj tak mereko kohi bhi promo code nahi mila hai hum to app ko promo code dijiye mange nahi hai lekin app jhut mut ka message keu kar rahehai hum ko product pasand aya hum purchase kiye hai to recive to jarur karenge yesa app keo...
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Rahulsingh22
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

received an empty parcel and snapdeal denies to return it back

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.snapdeal.com

I have ordered "sennheiser cx275s in ear wired earphones with mic" on 12 apr, 2018 and it was delivered to me on 16 apr, 2018 order id is order id: [protected] but when i unbox the product i saw the inner packing was damaged and quite old box was send also i havent received the earphone inside that package.

Regarding the same i have registered a complaint in snapdeal (Reference no:[protected] in which i have stated the issue...
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D
debasodepur
from Padampur, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

original rudraksha

Address:North 24 Parganas, West Bengal, 700110
Website:google

I have purchased rudharksha mala for rs, 220 plus shipping charges rs30/-this materials send to my reached on23rd april, delivery boys name sanjay das, on that time i am not on my house because i am going to balasore for official work my wife received this materials on behalf of me, she received the packet and kept it almirrah, she cannot checking the box on that time, today i am going to my home and put out the box from almirah, then i see...
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N
Neethi Nandakumar
from Erattupetta, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

receiving fake calls with the details I provided for order

Address:680101

Hi,
My friend had placed an order on behalf of me which was a saree.The order was placed on 21st April 2018.Today morning I received the below message from the number
Snapdel congratulation Dear customer madam sir TV online shopping lucky draw contest happen and you winner 1st prize tata safari.strome and market price 12.50.000 Winner certiflcate company credit card and registration charge 12.500 only TOLL FREE[protected]...
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R
Rushit Sheth
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ray ban sunglasses

Address:Rajkot, Gujarat, 360001
Website:www.snapdeal.com

Hello!

I have been a regular buyer of things online and have been buying from many online portals and apps.

However, i have ordered ray ban sun glasses from snapdeal vide order ids. [protected], [protected], [protected] but have been delivered fake ray ban sunglasses.

This is not the first time that i have received fake products from snapdeal. They ought to check and verify the authenticity and...
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tachy
from Mahishadal, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

accu chek active test strips received past expiry date

Address:Bankura, West Bengal, 722183

I received 100 accucheck active test strips, ordered on[protected], with mentioned expiry date july 2019, today.
However on opening the package, i was dismayed to find 100 strips of old accuchek active strips which had expired last year on may 2017. Also i received one box in open condition. Disgusting!
I want immediate replacement of the order, and fulfillment of your commitment, as mentioned above.
I am wondering, is...
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A
Anaya Singh
from Tosham, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

data not safe, through snapdeal, my orders, contact and house no. and my name is been given to unknown callers asking for my bank account no.

Website:Www.snapdeal.com

At 9:03 am on 25th april 2018 a caller whose no. Is [protected] called me stating that he is calling from snapdeal.

He knows my personal information like my house no. He has my contact no. He knows all my orders from snapdeal.

[protected] said he is calling from snapdeal, madam these are your orders and details, you have won a lucky draw this morning and got a tata safari or ₹1, 30, 000.

I...
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