Snapdeal.com Complaints & Reviews

This is to inform that i ordered rayban aviators from sanpdeal which one i ordered that is different in colour which it seems to look on snapdeal app and now i put it for return request they are asking that your return request is not able to process.. This is not first time always snapdeal makes fool to their customers and product which i got also looks like that it is used product

I have placed order on 17 oct 2017 have declined my return unnecessary
From this cheat company
Order id [protected] they just taking money and doing fake that, s why they are going down day by day..
Still there is no response from there side i also shared this on social sites and will explore it you can also see the attachments and call me [protected]

Today morning i received a message from snap deal that i won a tata safari wort rs 1280000... They also said service charges included rs - 8400. They said to contact number [protected].. But when i tried to contact this number it was not reachable... Pls solve my problem... And also make sure that not to disturb someone by sending this kind of messeges unnecessarly for the company promotion...

Hi,
Order no [protected], i have recieved product from a sp courier shyam world. On 31/03/2017. I have paid rs. 950/- on that order.

Philips qt4006/15 pro skin advanced trimmer
Order id: [protected] (1 item)
Placed on 27 mar, 2017

This order got cancelled from snapdeal end. I don't know the reason for that.
Inspite of that i got a delivery on (31/03/2017) around 12:00 pm from a 3p courier. Shipped by: shyam world.
I gave rs. 950/- cod. But when i open the package, it was a basic nova trimmer. Very bad. I was not expecting this kind of a response from snapdeal in particular. Completely clueless with the way the product was delivered.

I ordered philips trimmer, i got nova trimmer.

I have attached all the images (Order history, package cover, invoice, product, box) for your reference.
Kindly look into those details.

I want the refund on this (Rs. 950/) and i will return the product to snapdeal. Take necessary action on this.
I could not contact the seller as i ordered the product from snapdeal, snapdeal is completely responsible for this action.

Its been one year and no progress from snapdeal. I made enough follow ups with snapdeal on this issue.

Regards,
Ashok j

I have buy lavaz91mobile from snapdeal on dateof 28.4.18. But. Phone is not working. I complaint 5to6 time to snapdeal. Then its engineer came on dateof 30.4.18. And reported that this phone is totally not any work. Otherwise. Snapdeal not give any reply. My mo. No. Is [protected]. Snapdeal orderno.[protected]. And my complaintno (. Refrenceno[protected]. Please solwe my problem.

I ordered Nike presto shoes from Snapdeal.com on 17 April on cash on delivery and it got delivered on 20 th April . As the shoes were bigger I filed for a replacement on 25 th april and the courier picked up the product on 27 th April. Till now it has been 3 days I didn't get any notifications about my replacement from Snapdeal, I sent emails to [protected]@snapdeal.com but even I didn't get a reply. Very dissatisfied and disappointed with Snapdeal. I am constantly trying to contact Snapdeal but not getting any details about my replacement. I will attach all my order deatils and emails. Please look into my matter and help me out.

I purchased branded Raban Aviator Sunglasses from e-commerce website snapdeal.com where they claim of "Authentic Items". But, the actual product I received was completely fake and cheap quality copy of original Rayban brand.
They wasted my time and money by selling fake products on their website.
Below are the order and vendor details:

Website: snapdeal.com
Order placed on date: 16-APR-2018
SubOrder ID: [protected]

I order a Nike Shoe on 18th April 2018 of Size 8.My order ID is [protected].You delivered me 9.5 size shoe. Including I think it's a purely duplicate product! !!.I already requested for replacement with proper size which I ordered. Please don't cheat me and delivered me original product of Nike

Bought Sony sbh60, order no. [protected] from snapdeal. Product is very different from original. No NFC card, different style. Hurting my both ear for listening songs just after 30mins. Applied for return policy on 23/04/2018. Daily updated that they wil come to pick up the product but every evening they said sorry pick up unsuccessful. Help me what to do. It's very unfair. Making me mentally sick n harassing me everyday .

I booked start wireless mic order id [protected]. Item was damaged rec'd on my request to replace it was picked up by value courier but still lying with them. Again i request snap deal and they advised to request for return, i put my request and they rescheduled for pick up but since item is with value courier how i can give them. Now they have closed my all request. All fault on snap deal it is their panel courier. I want refund of my money.

Dharmendra kumar
[protected], [protected]

Hello,
Recently i bought a product from snapdeal. It was a mac pencil eyeliner.
And when it arrived it was some cheap quality product with a fake logo of mac on it which also smelt the way a sketch pen or marker pen does. It was not what i was expecting at all, going by the picture that you provided in the website, the product i received looked nowhere close to what you claimed to sell. I paid a particular amount for that product and this cheap quality is what i receive? Is that the value of the money i paid for this product? With this i can say that i would never ever recommend anyone to use snapdeal to purchase any goods. Your deal is a very nice way of fooling people with cheap quality products!
Thank you so much for opening my eyes and making me realise that what you show is not what you really sell!

I have returned a product and requested for a replacement. It's been more than 10 days i have received a product. The package was already opened and extra earbuds were missing.. Fake products.. I need a replacement immediately or give me back my money.. U guys don't even have a customer care phone line and don't even reply to mail. Pathetic. The delivery is very poor.. I don't know what happend to my money. Not replying to mails also.. Not even going to buy again.

I get one call that person say my number win 1 prize and he correctly say berofe i buy one watch from snapdeal and my address he saying correctly snapdeal not security for buyer address it's bad that, i added that person message here, hi sir we are very grateful to inform you that your number has been selected in lucky draw in our company so our company is providing you a mahendra xuv 500 car, the person account number, punjab national bank
Acc holder: mirtunjay kumar
Acc number: [protected]
Ifsc:punb0162300,,, i give all image of screenshot in attached

Ordered a printer form snapdeal.com
The product is defective and it is not working. I ordered replacement and now they are saying that they can't come and pick it up. I have to mail it. Which that didn't mentioned at the time of purchase. I have returned snapdeal items from that location earlier. Now you can't contact them as their customers care help line doesn't work. I complained on twitter but still that are not solving the issue. I wanted to talk to an executive but they just don't want to talk to me. My money is gone and my product is defective. They will not let me contact ant any cost. Now i have only one option. I have to go to the consumer court. This website is crap. That's why they are loosing customers and flipkart and amazon is doing all the business.

I received a meesage this morning that i won tata safari or 12, 00, 000 rps and i got a call too from a person they said me to tranfer 6, 500 i gave them that then they asked me to tranfer 16, 600 i gave them that too i am fool then they asked me for 51, 200 then i also gave them that then they asked me to tranfer 96100 i also have them that then i shouted at them i came to knew they were fraud then they said they need 20, 000 more to cancle the transition i also gave them that i total gave them 1, 90, 400 please help me get my money back please

I have ordered a track pant from snapdeal. Then i wanted to exchange it for a xl size. Pick up boy picked my product on 16th april 2018 but till now it is 27th april 2018 but i have neither received my product as exchange nor recieved any notifications regarding this. I have mailed them multiple times but still no satisfactory results!

Dear customer. You are winner of snapdeal pvt ltd. Coupon no:1111 you are winner 1st prize tata safari and amount prize rs:12, 80, 000.00 registration fee rs:12, 800 on[protected] deposit contect no:[protected]
Sir please check this is it true or fake dear sir i send my money on this account no. And he send me one more message looked this (This is to amount, rs:12, 80, 000.00 is pending due to non payment (Rbi) itbpo code jendrad 2.5% please pay the clearance charges your cheque to clear amount a/c no [protected]. (Sbi)

Ref order i'd [protected], used iphone 5s delivered on 16.4.18. As i could not start the phone requested for return as the manual was not enclosed. Received a reply that the manual was not included, hence return request not applicable. I have downloaded the manual and tried to restore the software but failed for several times. The phone is not working. Iwas told it's in very good condition and teses by expertise. My return request when tracked says under process from 16.04.2018. Plz make arrangements for an immediate return. Thank you

Sir,
App ajj se 3 year hogaya hum app se marketing kar rahe hai har bar purchase pahunchne se pahile app message karte hai eis product recive karne ka 7 day ka undar me app ko rs 500 ka voucher milega lekin ajj tak mereko kohi bhi promo code nahi mila hai hum to app ko promo code dijiye mange nahi hai lekin app jhut mut ka message keu kar rahehai hum ko product pasand aya hum purchase kiye hai to recive to jarur karenge yesa app keo likh rahe hai likhte he to keu nahi dete hai. Eise mat kijiye majboorn hum app se purchase karna band karenge.
Thanking u
Yours
Santosh kumar samantaray
[protected]
Jajpur, odisha

I have ordered "sennheiser cx275s in ear wired earphones with mic" on 12 apr, 2018 and it was delivered to me on 16 apr, 2018 order id is order id: [protected] but when i unbox the product i saw the inner packing was damaged and quite old box was send also i havent received the earphone inside that package.

Regarding the same i have registered a complaint in snapdeal (Reference no:[protected] in which i have stated the issue i faced.
The resolution that was taken by snapdeal was, they send 2 people to inspect about this issue and they asked me several questions and took pictures of the parcel as well and then next day i received an email from snapdeal that m return request was rejected.

I send them a reply on the same email to ask the reason for rejecting my request but still i didn't received any reply yet.

Please look into this issue and resolve it asap.