Snapdeal.com Complaints & Reviews

Dear customer. You are winner of snapdeal pvt ltd. Coupon no:1111 you are winner 1st prize tata safari and amount prize rs:12, 80, 000.00 registration fee rs:12, 800 on[protected] deposit contect no:[protected]
Sir please check this is it true or fake dear sir i send my money on this account no. And he send me one more message looked this (This is to amount, rs:12, 80, 000.00 is pending due to non payment (Rbi) itbpo code jendrad 2.5% please pay the clearance charges your cheque to clear amount a/c no [protected]. (Sbi)

Ref order i'd [protected], used iphone 5s delivered on 16.4.18. As i could not start the phone requested for return as the manual was not enclosed. Received a reply that the manual was not included, hence return request not applicable. I have downloaded the manual and tried to restore the software but failed for several times. The phone is not working. Iwas told it's in very good condition and teses by expertise. My return request when tracked says under process from 16.04.2018. Plz make arrangements for an immediate return. Thank you

Sir,
App ajj se 3 year hogaya hum app se marketing kar rahe hai har bar purchase pahunchne se pahile app message karte hai eis product recive karne ka 7 day ka undar me app ko rs 500 ka voucher milega lekin ajj tak mereko kohi bhi promo code nahi mila hai hum to app ko promo code dijiye mange nahi hai lekin app jhut mut ka message keu kar rahehai hum ko product pasand aya hum purchase kiye hai to recive to jarur karenge yesa app keo likh rahe hai likhte he to keu nahi dete hai. Eise mat kijiye majboorn hum app se purchase karna band karenge.
Thanking u
Yours
Santosh kumar samantaray
[protected]
Jajpur, odisha

I have ordered "sennheiser cx275s in ear wired earphones with mic" on 12 apr, 2018 and it was delivered to me on 16 apr, 2018 order id is order id: [protected] but when i unbox the product i saw the inner packing was damaged and quite old box was send also i havent received the earphone inside that package.

Regarding the same i have registered a complaint in snapdeal (Reference no:[protected] in which i have stated the issue i faced.
The resolution that was taken by snapdeal was, they send 2 people to inspect about this issue and they asked me several questions and took pictures of the parcel as well and then next day i received an email from snapdeal that m return request was rejected.

I send them a reply on the same email to ask the reason for rejecting my request but still i didn't received any reply yet.

Please look into this issue and resolve it asap.

I have purchased rudharksha mala for rs, 220 plus shipping charges rs30/-this materials send to my reached on23rd april, delivery boys name sanjay das, on that time i am not on my house because i am going to balasore for official work my wife received this materials on behalf of me, she received the packet and kept it almirrah, she cannot checking the box on that time, today i am going to my home and put out the box from almirah, then i see the box is broken, seal is open, kindly return the box and replace sealed box, today i have also 3 gems stone order at balasore address, clearly i tell you when i received the stone then i can open the seal and check out every, if i am not satisfied then i return the gems on the spot in your delivery person no cash wii be payment of stone is defective or any crack, i

Hi,
My friend had placed an order on behalf of me which was a saree.The order was placed on 21st April 2018.Today morning I received the below message from the number
Snapdel congratulation Dear customer madam sir TV online shopping lucky draw contest happen and you winner 1st prize tata safari.strome and market price 12.50.000 Winner certiflcate company credit card and registration charge 12.500 only TOLL FREE[protected] Helpline [protected]
I decided to ignore the message but later got a call from the same number and recited my order details to me and told me that this call is based on the saree you booked on Snapdeal and since you have received the same your name has come in lucky draw.I stated that I have not received the product and immediately that person said oh you haven't received it?Yes I just checked it now that your order is on hold as you have to confirm which gift is to be taken either the car or cash.I told him I'll get back to him on this as I knew this was a fake call.He told me call us soon or else till then your product will be on hold.
But I wondered how this person received my order detail which was suppose to be the private information
Regards,
Neethi

Hello!

I have been a regular buyer of things online and have been buying from many online portals and apps.

However, i have ordered ray ban sun glasses from snapdeal vide order ids. [protected], [protected], [protected] but have been delivered fake ray ban sunglasses.

This is not the first time that i have received fake products from snapdeal. They ought to check and verify the authenticity and originality of products and sellers. Extremely dissatisfied.

I request snapdeal to conduct periodic surveys within the listings and identify such cheats who use the goodwill and platform of snapdeal to sell spurious and duplicate goods.

Such incidences are border line breach of trust on snapdeal's part since customers like myself prefer buying from them assuming and hoping that since snapdeal is such a giant name with such a great reputation we shall not be cheated or fooled.

However, and because this is not the first time, i cannot trust snapdeal for my shopping anymore and shall concentrate on other sites and apps. I feel terrible in being cheated and sincerely wish that i should not have trusted snapdeal again after my first bad experience.

I received 100 accucheck active test strips, ordered on[protected], with mentioned expiry date july 2019, today.
However on opening the package, i was dismayed to find 100 strips of old accuchek active strips which had expired last year on may 2017. Also i received one box in open condition. Disgusting!
I want immediate replacement of the order, and fulfillment of your commitment, as mentioned above.
I am wondering, is this the quality of service you provide to your customers???
Yours faithfully,
Tanjay chakrabarti

Snap deal reference no: slp[protected]
Invoice number: s770ab/18/38
Invoice date:[protected]
Order no: [protected]
Suborder no: [protected]
Hsn: 38220019
Seller: care health care enterprises,
159/2, babu complex, inkollu (V&m), prakasam,
Andhra pradesh pin - 523167

At 9:03 am on 25th april 2018 a caller whose no. Is [protected] called me stating that he is calling from snapdeal.

He knows my personal information like my house no. He has my contact no. He knows all my orders from snapdeal.

[protected] said he is calling from snapdeal, madam these are your orders and details, you have won a lucky draw this morning and got a tata safari or ₹1, 30, 000.

I didn't fall for the trap.

But why does [protected] this fellow knows what i ordered from snapdeal and why is he having my personal details like my house and phone no.?

Snapdeal, stop leaking my personal details and please take strict measures to protect your customers privacy. This is life-threatening and very dangerous. What if i had my account no. Details in it? [protected] would have easily hack my account as they already hacked snapdeal and have access to your customers private information.

Very disappointed and red in rage.
Don't spread my personal information.
I hope you take full responsibility of what happened and in future whatever happens because of you because now strangers know my address, contact no. And my orders.

I had ordered 'laxmipati cotton silk saree'. Order id: [protected]. After i received the item, i understood that it was not cotton silk. When i ordered via app, no instruction related to return policy was mentioned, but now when i tried to return, it says, 'return/replace not available for this product'.

I tried several times to reach out to a customer care executive. When i called customer care, i selected the option to return/replace. By default they took it as replace. Mailed them almost 6 times that i need a refund and not replacement.

There is no option even to cancel the order. Please help as i can't use the product.

Delivery boy did not came on 3rd floor he ask me to come down i[censored] need the order then u come down other wise i am going and behaviour was also not proper and not have proper manner to talk with customer so i rejected the order. Delivery boy ajay rana mo.[protected]..

Someone called me today and told that the product which I have bought last week has won a Tata safari car worth rupees 12 lakhs. So please register immediately to confirm. And also received a text.
The person called had the mobile number[protected]

My order no.[protected] is still not dispatch. Already 2 days complete still not dispatch please dispatch my order as soon as possible...
I try to talk customer care but no option for communication. Through the help of this mail. I kindly request you dispatch my order as soon... When did it going to dispatch...

I ordered for adidas superstar shoes. My orderind date is 19 april 2018, in that time i seen that delivery date is april 29 th. But after three days only its shipped. Before this order i ordered a same products. I ordered 9 size. But they delivered me only 10 size. Its not comfort for me. So this product i need fast delivery and i need my proper size what i ordered. My product size is 9

I purchased flamingo abdominal belt from snapdeal. The product was not upto the cost price and also not fitted me properly. So i raised a return request for refund but the company denied and cancelled my request saying that i have returned so many products that is why i am not able to return this product. If it's the case they have to told me after confirming my order or they can also cancelled the order on its own. But they are cheating with costumers.

Got a message to my number as shown below.

"congratulations your lucky winner in my snapdeal.com your prize tata saffari storm four wheeler luxury car. & car marketing value ammount 12, 80, 000=00

My office address:- snapdeal.com private limited, dwarika puri, sector 17, plot no-2. (New delhi) - your cupon no:10508 snapdeal customer care no:- [protected] my contact no - [protected] t&c (...)"

I had ordered a saree on[protected], whose order is ID [protected], which has not yet been reached. Please solve my problem otherwise I will go to the Consumer Forum.

Regards
Devashish Mallik
[protected], [protected]

Dear team i received a message and call that you are winner of tata safari worth rs 12, 40, 000, you have to pay rs 8, 600 for the registration fees, valid for today, for more contact 24x7toll free no.[protected], help line no[protected]

My question is how they get my no. And how they know my order details
As snapdeal unable to keep our order privacy

I got a call saying you win in lucky draw in snapdeal for it completing x years in business and i got and option of getting indica car or cash amount of that of car value. Si i had to give registration fees of 6400 and he had all details of my name and full address of my and also both mobile number. I am pretty confident that he got the details by the saller of snapdeal from which i bought and vicco paste powder and after dilivery i got that phone call. How can they leak my personal details to any one. :

Return refund mobile nokia 6 i was order it 6th april and it was deliver me 14th april but was not in well condition so was request to it return and refund money but company not take any action at that time