Snapdeal.com Complaints & Reviews

I have purchased rudharksha mala for rs, 220 plus shipping charges rs30/-this materials send to my reached on23rd april, delivery boys name sanjay das, on that time i am not on my house because i am going to balasore for official work my wife received this materials on behalf of me, she received the packet and kept it almirrah, she cannot checking the box on that time, today i am going to my home and put out the box from almirah, then i see the box is broken, seal is open, kindly return the box and replace sealed box, today i have also 3 gems stone order at balasore address, clearly i tell you when i received the stone then i can open the seal and check out every, if i am not satisfied then i return the gems on the spot in your delivery person no cash wii be payment of stone is defective or any crack, i

Hi,
My friend had placed an order on behalf of me which was a saree.The order was placed on 21st April 2018.Today morning I received the below message from the number
Snapdel congratulation Dear customer madam sir TV online shopping lucky draw contest happen and you winner 1st prize tata safari.strome and market price 12.50.000 Winner certiflcate company credit card and registration charge 12.500 only TOLL FREE[protected] Helpline [protected]
I decided to ignore the message but later got a call from the same number and recited my order details to me and told me that this call is based on the saree you booked on Snapdeal and since you have received the same your name has come in lucky draw.I stated that I have not received the product and immediately that person said oh you haven't received it?Yes I just checked it now that your order is on hold as you have to confirm which gift is to be taken either the car or cash.I told him I'll get back to him on this as I knew this was a fake call.He told me call us soon or else till then your product will be on hold.
But I wondered how this person received my order detail which was suppose to be the private information
Regards,
Neethi

Hello!

I have been a regular buyer of things online and have been buying from many online portals and apps.

However, i have ordered ray ban sun glasses from snapdeal vide order ids. [protected], [protected], [protected] but have been delivered fake ray ban sunglasses.

This is not the first time that i have received fake products from snapdeal. They ought to check and verify the authenticity and originality of products and sellers. Extremely dissatisfied.

I request snapdeal to conduct periodic surveys within the listings and identify such cheats who use the goodwill and platform of snapdeal to sell spurious and duplicate goods.

Such incidences are border line breach of trust on snapdeal's part since customers like myself prefer buying from them assuming and hoping that since snapdeal is such a giant name with such a great reputation we shall not be cheated or fooled.

However, and because this is not the first time, i cannot trust snapdeal for my shopping anymore and shall concentrate on other sites and apps. I feel terrible in being cheated and sincerely wish that i should not have trusted snapdeal again after my first bad experience.

I received 100 accucheck active test strips, ordered on[protected], with mentioned expiry date july 2019, today.
However on opening the package, i was dismayed to find 100 strips of old accuchek active strips which had expired last year on may 2017. Also i received one box in open condition. Disgusting!
I want immediate replacement of the order, and fulfillment of your commitment, as mentioned above.
I am wondering, is this the quality of service you provide to your customers???
Yours faithfully,
Tanjay chakrabarti

Snap deal reference no: slp[protected]
Invoice number: s770ab/18/38
Invoice date:[protected]
Order no: [protected]
Suborder no: [protected]
Hsn: 38220019
Seller: care health care enterprises,
159/2, babu complex, inkollu (V&m), prakasam,
Andhra pradesh pin - 523167

At 9:03 am on 25th april 2018 a caller whose no. Is [protected] called me stating that he is calling from snapdeal.

He knows my personal information like my house no. He has my contact no. He knows all my orders from snapdeal.

[protected] said he is calling from snapdeal, madam these are your orders and details, you have won a lucky draw this morning and got a tata safari or ₹1, 30, 000.

I didn't fall for the trap.

But why does [protected] this fellow knows what i ordered from snapdeal and why is he having my personal details like my house and phone no.?

Snapdeal, stop leaking my personal details and please take strict measures to protect your customers privacy. This is life-threatening and very dangerous. What if i had my account no. Details in it? [protected] would have easily hack my account as they already hacked snapdeal and have access to your customers private information.

Very disappointed and red in rage.
Don't spread my personal information.
I hope you take full responsibility of what happened and in future whatever happens because of you because now strangers know my address, contact no. And my orders.

I had ordered 'laxmipati cotton silk saree'. Order id: [protected]. After i received the item, i understood that it was not cotton silk. When i ordered via app, no instruction related to return policy was mentioned, but now when i tried to return, it says, 'return/replace not available for this product'.

I tried several times to reach out to a customer care executive. When i called customer care, i selected the option to return/replace. By default they took it as replace. Mailed them almost 6 times that i need a refund and not replacement.

There is no option even to cancel the order. Please help as i can't use the product.

Delivery boy did not came on 3rd floor he ask me to come down i[censored] need the order then u come down other wise i am going and behaviour was also not proper and not have proper manner to talk with customer so i rejected the order. Delivery boy ajay rana mo.[protected]..

Someone called me today and told that the product which I have bought last week has won a Tata safari car worth rupees 12 lakhs. So please register immediately to confirm. And also received a text.
The person called had the mobile number[protected]

My order no.[protected] is still not dispatch. Already 2 days complete still not dispatch please dispatch my order as soon as possible...
I try to talk customer care but no option for communication. Through the help of this mail. I kindly request you dispatch my order as soon... When did it going to dispatch...

I ordered for adidas superstar shoes. My orderind date is 19 april 2018, in that time i seen that delivery date is april 29 th. But after three days only its shipped. Before this order i ordered a same products. I ordered 9 size. But they delivered me only 10 size. Its not comfort for me. So this product i need fast delivery and i need my proper size what i ordered. My product size is 9

I purchased flamingo abdominal belt from snapdeal. The product was not upto the cost price and also not fitted me properly. So i raised a return request for refund but the company denied and cancelled my request saying that i have returned so many products that is why i am not able to return this product. If it's the case they have to told me after confirming my order or they can also cancelled the order on its own. But they are cheating with costumers.

Got a message to my number as shown below.

"congratulations your lucky winner in my snapdeal.com your prize tata saffari storm four wheeler luxury car. & car marketing value ammount 12, 80, 000=00

My office address:- snapdeal.com private limited, dwarika puri, sector 17, plot no-2. (New delhi) - your cupon no:10508 snapdeal customer care no:- [protected] my contact no - [protected] t&c (...)"

I had ordered a saree on[protected], whose order is ID [protected], which has not yet been reached. Please solve my problem otherwise I will go to the Consumer Forum.

Regards
Devashish Mallik
[protected], [protected]

Dear team i received a message and call that you are winner of tata safari worth rs 12, 40, 000, you have to pay rs 8, 600 for the registration fees, valid for today, for more contact 24x7toll free no.[protected], help line no[protected]

My question is how they get my no. And how they know my order details
As snapdeal unable to keep our order privacy

I got a call saying you win in lucky draw in snapdeal for it completing x years in business and i got and option of getting indica car or cash amount of that of car value. Si i had to give registration fees of 6400 and he had all details of my name and full address of my and also both mobile number. I am pretty confident that he got the details by the saller of snapdeal from which i bought and vicco paste powder and after dilivery i got that phone call. How can they leak my personal details to any one. :

Return refund mobile nokia 6 i was order it 6th april and it was deliver me 14th april but was not in well condition so was request to it return and refund money but company not take any action at that time

With reference to my complained dt. 24/03/2018. Vide which it was stated that my order no. [protected] dt 17/03/2018 for battery of micromax canvas nitroa311 was 2500mah but you supplied battery model no. 2000mah. Kindly supply correct battery model no. 2500mah without any delay. I have already complained to you on dt.24/03/2018 but it is regretted to point out that problem has not been solved till now after lapsing 25 days. I feel very inconveince. My emai address is [protected]@gmail.com. I have paid rs. 808/ through net banking.

I had bought matrix shampoo 400 ml, conditioner 198g, conditioner 100 ml but when i start using the whole products were not well and seems to be duplicate .I am not happy with the products.plzzz do something.i will be very thankful.Plz give me another combo.

Dear customer You win 1st prize tata safari & amount 12, 80, 000/- from SNAPDEAL company Registration service charge 8500/- for more information toll free no[protected] [protected] kaya yeh sahi mera name Mahendra Prasad Sandilya MO. No. [protected] hai..

Dear sir

sir, i have cancelled my order no. [protected](selfie stick), as you promised with me that i will recieve my amount within 07 days but till that i did not recieve any refunded amount from you ..please convey me when I will recieve it...

thanks

Mudasir Yousuf.