Snapdeal.com Complaints & Reviews

Address: 686102

Website: www.snapdeal.com

Respected Sir,

I have recently purchased two products from snapdeal. It was 2 adidas trackpants. But the product was not as described and the quality of the material was not upto the cost price. I raised a return request, but the company denied and cancelled my return request. The told me that am not able to return products. I have spend 2024rs in total. So kindly help me with the issue.

Deepak J

May 27, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2018

Snapdeal.com Customer Care's response Dear Deepak,

Our team got in touch with you and informed you that your complaint did not pass our internal checks. Hence, we'll not be able to help you further.

Thanks!
Team Snapdeal

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Address: Raigarh, Chhattisgarh, 496001

Harassing me and abusing me in bad words with different unknown no. Don't have the manners to talk to girls. Snapdeal asking me to deposit cash of 8500 as i am the lucky winner to receive tata safari car they are asking me to deposit cash as a registration fees and asking my personal account no. This is making me to take serious action against them. Kindly have a look on it

May 19, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2018

Snapdeal.com Customer Care's response Dear Megha,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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Address: Papum Pare, Arunachal Pradesh, 791110

Snap please return my money it’s already been 2 months my order I.d no [protected].i have tired to call and email you but no response from you guys thief Snapdeal .please don’t loot and give my money

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Address: Betul, Madhya Pradesh, 460661

Website: www.consumercomplaints.in

Maine shoes order kiye the but company se mujhe shoes size chhota diya jo maire size ka ni tha fir maine return process ki 2 deys maine wait kiya courier se pick up karne k liye but koi ni aaya jab maine courier wale ko bola ecom courier multai ko to unhone ka snapdeal se mujhe return ka koi mail ni aaya isliye m return ni kar sakta fir company ki taraf se maira return process cancelled kar diya ab maire money jo maine pay kar chuka tha ab kaise wapis lu mai.

May 24, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2018

Snapdeal.com Customer Care's response Hi Nitesh,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Address: Jaipur, Rajasthan, 302020

Website: snapdeal.com

I had purchased one adidas shoes through online mode from snapdeal and hardly use 15-20 days. The order details are as follows:

Snapdeal order id : [protected]

Order date : 24.02.2018

Receiving date : 03.03.2018

The shoes fabric break from soul and top front, it's shows how's quality of the shoes.

Shoes purchased in rs 1601.00, pls advise in so much cost and branded shoes what i aspect...

I baught adidas neo shoes from the snapdeal online shopping website. Later after doing some research on the shoes, i find out that the pair of shoes is fake. The best significance of the original shoes is each shoe has unique serial no, but in my pair of shoes serial no on both shoe is same. So kindly take strict action against this.

May 29, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2018

Snapdeal.com Customer Care's response Dear Vishnu,

We understand that our team has connected with you and informed you that your complaint did not pass our quality checks. So, we are not able to proceed the same from our end.

Regards,
Team Snapdeal

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S

Suahil kumar

from Delhi, Delhi

Apr 17, 2018

Mujhe aap ki panpni se call aya hai ki mai laky vinar hu vo vol rahe hai ki 12500hajar rupey A/C mai taransfar kare pilic my help you my mobil no [protected]

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Snapdeal.com Customer Care's response, Apr 18, 2018

Verified Support

Hi Suahil,

This is to inform you that we do not promote such promotional activities and request you to stay away from such calls.

Thanks!
Team Snapdeal

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Address: 622502

Website: snapdeal

I was ordered open box moto z play for 14048. Rs on 8th april 2018. But i received 1000. Rs celkon mobile. Now i claim return but they are accept my request. They said 'we understand that you are not happy with your recent purchase with us and that and wish to return it. However, while processing your request, we reviewed your account and found some transactions that do not pass our internal checks'. So please accept my request. If they didn't accept i lose 14000 rs. Please help me.

May 24, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Apr 14, 2018

Shivam yaduvanshiw's response My order for two basiics by la intimo
Brief pack of two but become only one brief so please exchange my order

Verified Support

Apr 16, 2018

Snapdeal.com Customer Care's response Dear Pravin14460,

Sorry for the inconvenience caused to you. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Apr 21, 2018

Updated by Pravin14460 i did not receive any reasonable solution . they are cheating my 14000 rs

Verified Support

Apr 23, 2018

Snapdeal.com Customer Care's response Dear Pravin14460, ,

Our team informed you that your complaint did not pass our internal checks. Hence, we'll not be able to help you further.

Thanks!
Team Snapdeal

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S

Shivam yaduvanshiw

from Kanpur, Uttar Pradesh

Apr 17, 2018

My order for two multi brief size-s
But become only one brief so please exchange my order

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Snapdeal.com Customer Care's response, Apr 18, 2018

Verified Support

Dear Shivam,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

E

Edy Land Dhar

from Shillong, Meghalaya

Apr 17, 2018

It's this message is true that I won 1 prize of TATA SAFARI from Snapdeal coz I always shopping from Snapdeal only and this is the first time I got like this message.

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Snapdeal.com Customer Care's response, Apr 18, 2018

Verified Support

Dear Edy,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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Dear sir...
I did not recieved my product yet order id is
[protected] but your company notified me that your product has been successfully delivered to you on 09th of april 2018 but still i don't have whereabouts my product besides it i have confirmed from all sources but they totally denied..
Please help me to acertain or locate my product..
I already made online payment but now i am feeling insecure, very disappointed and have doubt about your credibility also..

May 20, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2018

Snapdeal.com Customer Care's response Dear Mudasir,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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Address: New Delhi, Delhi

Website: Snapdeal.com

Sir, today i got amsg from snap deal about i got first prize in lucky draw... Prize is tata safari around 1260000 rupees.. To get this car they requested 8500 rupees service charge they also offer 1260000 rupees given im my account if i give them bank a/c no. Is it true or a fake call?? Please answer. If it is fake how they got my number and how they know about me recent purchase that i have done with snapdeal...??
Here is the msg given by them

Congratulation you are the winner of (Snapdeal) online shopping company won the prize (Tata safari) which cost is rs :12, 60000. The charge of you registration service charge rs : 8500, rupes only. This is valid today know more for details contact no:[protected]

May 15, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2018

Snapdeal.com Customer Care's response Dear Shayan,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls/SMS.

Regards,
Team Snapdeal

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Please help me
woodland belt is not delivered
duplicate product send by cornier company
i have not recieved th product
sir this product is not matched by the image
provide the help
otherwise i have only last way consumer foram
sir i[censored] have any other option please provide

Jun 2, 2018

Complaint marked as Resolved

Verified Support

Apr 18, 2018

Snapdeal.com Customer Care's response Hi,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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Address: Bangalore, Karnataka

Website: Snapdeal.com

I ordered whith womens wear kurthi on snapdeal
Due to the size quaries and low quality i had no other option to return it back and i placed return option and selected refund and had returned white kurthi women’s wear after that they showed it was on the process of refunding and they did not refund the money, and they sent a message showing my info which i had provided was wrong and later they are not ready to call me and collect the proper details of my account if i call to customer care there is no proper reply they are just neglecting

May 14, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2018

Snapdeal.com Customer Care's response Dear Varsha,

Sorry for the inconvenience caused to you. This is to inform you that your concern has been noted and our team is working on it and we'll connect with you soon.

Regards,
Team Snapdeal

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Address: New Delhi, Delhi, 110009

Website: SNAP DEAL

I have purchased two perfume from snap deal as it is showing very good prices but both are fake .I trusted snap deal as it is a brand but i was not aware that snap deal can sell fake products as well i want you to return my money and take your perfumes back .

May 21, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2018

Snapdeal.com Customer Care's response Dear kannu27,

Hope you are doing good.

We wish to inform you that your refund has been initiated from our end and you will receive the amount within 8 to 10 working days.

Regards,
Team Snapdeal

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Address: Gurdaspur, Punjab, 143505

Dear sir,

I have placed my order no.[protected] dated 5/4/2018. Which was received on 11/04/2018.in the name of sarbjit singh.

But i cannot get proper size of my order. Please replace my order. Or if not please refund my payment of rs.970.00.in my bank account. S/a [protected] of axis bank batala. Ifsc utib0001008.
With regards.

Sarbjit singh

May 16, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Apr 12, 2018

Updated by Bonny singh Update

Verified Support

Apr 12, 2018

Snapdeal.com Customer Care's response Dear Bonny,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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A

Abhay Amate

from Sirur, Maharashtra

Apr 12, 2018

Sir -mam
I received a call from the snapdeal group that I have win the lucky draw and I'll got a prize of 12, 50000 is that true???

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Snapdeal.com Customer Care's response, Apr 12, 2018

Verified Support

Dear Abhay,

We are not running any such offer. Also, we do not indulge in making any such calls/SMS.

Thanks!
Team Snapdeal

V

vijay Turkane

from Pune, Maharashtra

Apr 12, 2018

My mobile caver not return two thime return try but not good, (Eco)service iam not happySnapdeal service & not good your service men Iam again not shopping sanpdeal shop this is not good shop ¬ good service, . Name_vijay k Turkane
Shirdi, Tal_rahata, Dist_nagar pin_423109
Phone_[protected]

Reply

Snapdeal.com Customer Care's response, Apr 12, 2018

Verified Support

Dear Vijay,

We are sorry for the unpleasant experience you’ve been through. This is to inform you that your concern has been noted and our team is working on it.

Thanks!
Team Snapdeal

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Address: Jamnagar, Gujarat, 361004

Me have call today 8:44 am to snapdeal he says congrates you have win tata safari then says 2 options you take cash ya you have tata safari.. Then given he my number for the msg.. And then after call says you give your account number and then payment of ruppess 8500 in my account no... Mr. Pawan kumar sharma a/c n0... [protected] this man are fraud... So be alert... Carefully

Regards
Bharat patel

May 14, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2018

Snapdeal.com Customer Care's response Hi!

We are not running any such offer. Also, we do not indulge in making any such calls/SMS.

Thanks!
Team Snapdeal

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Address: Solapur, Maharashtra

Website: snapdeal

Some person is contact me and he said i won t. V show the prize tata safari is 12 lakh 50 thousand 148 hundred. Then he said me give me money 62 thousand and then he said i give a online payement iny account. But all message is comming md-snapdeal. I found a name that person is ranjit kumar rai and dilip kumar rai please find a person. Stil i hope you help me. You cant help me then i says that the company is fraud...

May 15, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2018

Snapdeal.com Customer Care's response Dear Prasad,

We are not running any such offer. Also, we do not indulge in making any such calls/SMS.

Thanks!
Team Snapdeal

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P

Prasad Sarade

from Ahmadnagar, Maharashtra

Apr 13, 2018

why are a slince. regarding a frod call and message.why you are not providing support for a customer...can snapdeal is also involved in this frod message...
its said not then why you can not take a action on this frod call...
the company can support for a people

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Sir mere pass phone aaya tha hone aane se pehle message aaya thasnapdeal you are company tv show (Snapdeal shopping) you have 2 st prz (Tata indica car) and amount price
Rs6, 25000, registration service charges deposit on 8600/-only details for call me customers care tollfree-[protected] mo [protected]
Mo, [protected]
Mera personal details out kaise huaa bahar

May 14, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2018

Snapdeal.com Customer Care's response Dear Bittu,

We are not running any such offer. Also, we do not indulge in making any such calls/SMS.

Thanks!
Team Snapdeal

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Website: m.snapdeal.com

Today morning by 7:19am i got a message saying:
Dear customer. You are winner of snapdeal company tv show. You win 1st prize tata safari and amount rate is rs-12, 40, 000. Registration charge
7.500 on[protected] deposit. Contect no:-[protected]

Snapdeal customer care no:-[protected] and had baranchtoll free no:-[protected]
Please that is a big crime on behalf of md-snapdl that you all are sharing contact information with such fraudsters or someone is doung fraud on behalf of your portal. I want quick legal action to be taken.

May 14, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2018

Snapdeal.com Customer Care's response Dear [protected]@gmail.com,

We are not running any such offer. Also, we do not indulge in making any such calls/SMS.

Thanks!
Team Snapdeal

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N

[email protected]

from Bengaluru, Karnataka

Apr 13, 2018

Then catch hold of those people who are indulged in sharing of customer contact information with fraudsters. How do they know that i have bought an item a fortnight? How do they get my contact? How about that so many people are victims of the same problem only behalf of your website.

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Website: Snapdeal

I have given order 2 ac stabilizer by mistake of me but I want to return 1 I have cancelled on the spot but snap deal has sent both material so I want my money back snap deal is saying we can not do Anything but I have order I'd [protected]. And cancel request on 27th March 2018 ticket I'd 46620231. So please help me sir

May 23, 2018

Complaint marked as Resolved

Verified Support

Apr 18, 2018

Snapdeal.com Customer Care's response Hi Pradip,

Sincere apologies for this experience. We've noted down the order ID. We'll get this checked & update you.

Regards,
Team Snapdeal

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Address: Hanumangarh, Rajasthan

Sir i have delivered my order on 5 aprail which i order. Bt in order pacakage there was diferent color of my item which i ordered then i click on refund option. Then their is one option came written like your return req is under processed will call or email in 48 hourd bt 8 days gone i have not recieve any refund. No delivery boy came to recive return order.

May 14, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2018

Snapdeal.com Customer Care's response Dear Lavish,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Address: Nagpur, Maharashtra, 440032

Website: www.snapdeal.com

I have received damaged watch, and after lodging return request my item was not returned as no courier boy came to recieve the watch my order ID is [protected] after writting 3 to 4 mails to the company i have not got any response from snapdeal regarding my return only i have got a mail that your return request is closed.

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This was very unproffessional of your team. I was waiting for my product
And u have sent me message on 9april regarding shipment of that watch, i
Have already paid 25999 for that. I dont know i want that product, this was
Very rude as i was waiting for the product n you r sending this surprise
Message of cancellation. I want this ptoduct before 21april 2018 as per your
Previous delivery date.

May 13, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Apr 11, 2018

Updated by AjitaSingh I ordered this product on 6april 2018 amd you hav accepted my amount and on 9april u sent me messahe regarding shipment of the product and then on 10th april you are sending cancellation message

Verified Support

Apr 12, 2018

Snapdeal.com Customer Care's response Dear Ajita,

We completely understand that you wanted this order, but really sorry that we couldn't make it this time. Please treat this as one of the rare instances as we at Snapdeal strive for excellence and a hassle-free experience for our customers. Further, we've noted a feedback in this regard & we'll ensure such instances are not repeated in the future.

Regards,
Team Snapdeal

Snapdeal.com Complaints & Reviews

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Snapdeal.com reviews & complaints page 175

return request cancelled

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harassing me by calling from unknown no.in the name of snapdeal

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not refund money yet

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return order cancelled

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fake or duplicate shoes

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return not accepted

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about delivered product order id is 26423296117

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am I a lucky winner is it true or fake

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duplicate product woodland leather belt

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refund was not done

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fake product

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replacement

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fraud call regarding

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snapdeal t. v show won prize not given

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fake call

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sharing of consumer details with fake lucky draw people

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product is cancelled by me but not taken back by snapdeal

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regarding refund of my order for cushion covers

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timex watch

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tissot t race men wrist watch

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