Snapdeal.com Complaints & Reviews

Website: Snapdeal.com

I have brought a karbonn aura 1 on 8 4 2018 but then i open and see i can't able to open it because the mobile is defected and not in good condition and i am requested for return but they said only services but i don't want to service my mobile i want a money back so please give my money back i will buy mobile in sane amount so plz return my money

Snapdeal.com customer support has been notified about the posted complaint.

Apr 10, 2018

Updated by Pfem Plzzzz I. Asked many times not giving money back

Verified Support

Apr 10, 2018

Snapdeal.com Customer Care's response Dear Customer(Pfem),

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bokaro, Jharkhand, 827014

Website: snapdeal.com

Soneone called from this no [protected] today and text me that "dear sir madam congratulations for snapdeal company you are second lucky winner tata indigo car contact for. [protected] and asked me to give details about ac/no aadhar no date of birth and fathers name, so i gave him those details. Now he asking for 8500 for some paperwork,,, please help me

May 13, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 10, 2018

Snapdeal.com Customer Care's response Dear Anand Mashi,

This is to inform you that we do not promote such promotional activities and request you to stay away from such calls or report it to the nearest police station.

Regards,
Team Snapdeal

View replies

P

parthi458

from Delhi, Delhi

Apr 10, 2018

Sir i bought my boat bass heads 220 on 06-Nov-2017. but now it not working. i want to claim warranty for my product. my order id is [protected]. please reply back

Reply

Snapdeal.com Customer Care's response, Apr 11, 2018

Verified Support

Dear Parthi,

Sorry for the inconvenience caused. This is to inform you that your concern has been noted and our team will contact you for the same.

Regards,
Team Snapdeal

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Received message and phone from number [protected] regarding selected name for monsoon lucky draw as one of my product order has won the lucky draw and lucky draw contains winning either a tata safari or cash price of 1260000/. The charge for registration is 6500/ which they asked us to pay. Plss tell me the above stated lucky draw is fake or not
Thank you

May 12, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2018

Snapdeal.com Customer Care's response Dear Vandana,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

View replies

J

Jeevan Kumar Jeevan Kumar

from Burla, Odisha

Apr 10, 2018

At-devgown, po+ps-tarapur, dist-munger, pin code-813221
middle school bihma

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Website: www.snapdeal.com

I purchased a sennheiser headset from snapdeal. After few months its stopped working. So i send it to senheiser to claim the warrenty. But instead of replacement i got a detailed report saying that the product is fake. Then i started trying contact snapdeal. Send a lot of mails and raised some claims. Initially i got a mail stating that i am eligible for a replacement or refund, and the item will be picked soon. But no one came, i waited days. Then again i send an email asking about the status, i received the same replay to wait till some one call me for a pickup. I do this in a regular basis and i receive the same replay.

Apr 9, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2018

Snapdeal.com Customer Care's response Dear Nithin,

We’re very sorry for the inconvenience caused. We've noted down the order ID. We'll get this checked & connect with you on priority.

Regards,
Team Snapdeal

View replies

A

Anju Anoop

from Kayankulam, Kerala

Apr 10, 2018

I dont get all bedsheet i am order given inside the parcel

Reply

Snapdeal.com Customer Care's response, Apr 11, 2018

Verified Support

Hi Himanshu!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Allahabad, Uttar Pradesh, 743222

Website: snapdeal.com

I purchase a sony head phone with rs 699 by snapdeal. After one month use i facing the huge problem in earphone. Right side's ear phone i can't hear any sound with in one month. Now i have 1 yr warranty for this sony headphone. Please i want to solve my problem by change my ear phone, and i want get it new... This is very bad experience for me with with this product... Please help me...[protected]... Mail id: [protected]@gmail.com

May 11, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2018

Snapdeal.com Customer Care's response Dear Debjoti Panja,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon.

Regards,
Team Snapdeal

View replies

R

Riya Kumari Das

from Kolkata, West Bengal

Apr 10, 2018

I received a massage and call from snap deal company boy that I win first prize Tata safari worth 12, 80000 and he said that registration charge is 8400 in bank deposit and then winning card amount 19200 please help me with this information true or not

Reply

Snapdeal.com Customer Care's response, Apr 10, 2018

Verified Support

Dear Riya Kumari Das,

This is to inform you that we do not promote such promotional activities and request you to stay away from such calls or report it to the nearest police station.

Regards,
Team Snapdeal

S

Shree Krishna studio Ashoknagar

from Nagpur, Maharashtra

Apr 10, 2018

Is mujhe call aaya tha mujhse 6600 rupaye maange hai regisration ke kya ye sahi ha ya fake calll hai

Reply

Snapdeal.com Customer Care's response, Apr 10, 2018

Verified Support

Dear Shree Krishna,

This is to inform you that we do not promote such promotional activities and request you to stay away from such calls or report it to the nearest police station.

Regards,
Team Snapdeal

S

Sajan Uttamrao Aade

from Mumbai, Maharashtra

Apr 10, 2018

Refund Not receive please help mi

Reply

Snapdeal.com Customer Care's response, Apr 10, 2018

Verified Support

Dear Sajan Uttamrao Aade,

We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at [email protected]. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500049

I ordered shoe on snapdeal on 12 feb 2018. The shoe name is katty fila look lifestyle black casual shoes.. I was totally disappointed with the quality of the shoe... So i returned the shoe on 25 feb 2018... But snapdeal didn't returned my refund... Please make a move so that i could get my refund... The price of the shoe is rs.479... (When i requested for return this worst app has given me a message that i should return apple 8plus back cover. But i ordered shoe...) whatever i want my money back...

May 11, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2018

Snapdeal.com Customer Care's response Dear Aditya Bala,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon.

Regards,
Team Snapdeal

View replies

Y

Yogesh Gunjal

from Pune, Maharashtra

Apr 10, 2018

Cong... You are winner of SNAPDEAL . company T. V show . you win 1st..price (Tata Safari) And Amount price Is Rs.. 12, 40, 148.00 Registration Service Charge -Rs.. 8, 500.00- on[protected] Deposit
Helpline -[protected] ...what i do for this msg ...
i have received one call from them

Reply

Snapdeal.com Customer Care's response, Apr 10, 2018

Verified Support

Dear Yogesh Gunjal,

This is to inform you that we do not promote such promotional activities and request you to stay away from such calls or report it to the nearest police station.

Regards,
Team Snapdeal

S

Shriyans Chitodkar

from Mumbai, Maharashtra

Apr 10, 2018

I have received a message from snap deal
that I have won 1st price of Tata safari car and I have to pay INR 8600 so is it true.

Reply

Snapdeal.com Customer Care's response, Apr 10, 2018

Verified Support

Dear Shriyans Chitodkar,

This is to inform you that we do not promote such promotional activities and request you to stay away from such calls or report it to the nearest police station.

Regards,
Team Snapdeal

L

lita nayak

from Haldia, West Bengal

Apr 10, 2018

Try link customer care... Reply no exit number...minimum 15day try. No solve my problem

.

Reply

Snapdeal.com Customer Care's response, Apr 10, 2018

Verified Support

Dear Lita Nayak,

We care about your grievance. Please share your exact concern along with your order ID and complaint number with us at [email protected]. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: 224161

Website: MD -snapdeel

Hello sir mera nam Ravi Kant hai aj subha mere pass phone aya tha ki aap ka snapdeel ki taraf se lucky draw laga hai Tata manza fourwheeler car laga hai. Is ke liye aap ko registration service payment 8500 dena hoga coupan no. 107561

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 583275

Dear sir,
My order no.[protected] dated 22/03/2018
I have planned to gift davidoff perfume to my best friend on his birthday (Apr 6).

I am sorry to state you that still have not received courier. De
I made numerous call but no releif as there is no option to contact your representative.

Need to compensate, otherwise i will knock consumer court s door.

Not acceptable at all.
See, how amazon/ paytm serving customer.
Even one can't speak to your representative over the phone.
What kind of approach snapdeal having towards customer s satisfication.

Would like to hear from you at earliest.
This time i am not going to compromise.
Compensate, otherwise will post on social media, how snapdeal team ignoring customers.

Thanks

Regards

Mukesh maloo.

May 16, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2018

Snapdeal.com Customer Care's response Dear Mukesh Maloo,

We care about your grievance. Please share your correct order ID and complaint number with us at [protected]@snapdeal.com. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal

View replies

N

Nag Yadla

from Bengaluru, Karnataka

Apr 9, 2018

Intex swim center family lounge pool Oreder this product air filling after air valu beside pachi damage work so slowly air leak so plz refunded my money this product not gud stafying this product so plz.

Reply

Snapdeal.com Customer Care's response, Apr 9, 2018

Verified Support

Dear Customer(Nag Yadla),

We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at [email protected]. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Pauri Garhwal, Uttarakhand, 191121

Snapdeal sent me copied Fastrack watch. When I requested for refund, they told me that get in written from service centre. Contacting service centre, thay told me that we have no such policy so we can't.
Now suggest me what to do???

Apr 07, 2018

Updated by Basharat bab Also there was no serial number of device mentioned on invoice.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear sir/Mam,
I have not received any refund of nike slipper ordrr no.[protected].On your site it iz mention that refunded on 26 march, but there iz no such refund takes place.so plz refund my money as soon as possible.
Note:i am attaching my Mini statement.

May 27, 2018

Complaint marked as Resolved

Verified Support

Apr 12, 2018

Snapdeal.com Customer Care's response Dear Manishh!

As checked, your refund has been processed and will reflect in your account soon.

Thanks!
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110020

Website: www.snapdeal.com/myorders

I ordered a adidas shoe which I got after 1 week and that too defected one and then I requested for replace then after 1 week I recieved completely different item.i am very disappointed by their service.

I requested for refund and yet I didnt recieve my amount.snapdeal is very slow in their services and I will never recommend anyone to go for snapdeal.

I dont know why they do such fake promises and cannot stand on their on.
I ordered on 22-march-18 .

May 10, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2018

Snapdeal.com Customer Care's response Dear Akshay Jain,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400055

Website: www.snapdeal.com

Dear Snapdeal,
At the time purchase ..I purchased the product with debit card .and I pay the money online...after some time..I cancel.the product..but I am not able to receive the refunded money back...with jasfer infotech. I want my money back

May 20, 2018

Complaint marked as Resolved

Verified Support

Apr 12, 2018

Snapdeal.com Customer Care's response Dear Vinayak!

As checked, your refund has been initiated and will reflect in your account within 7 to 10 business days.

Thanks!
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear Sir,

Today I have received a call from (Mob no [protected]) Mr. Atul (DOB 10.05.1996) Adhar Card No.[protected]Address:-S/o Ajit Singh house no 384/1. Simli (Rohtak)(Haryana) ) He is saying that on order of watch we have won the 8 Lac Rs Price Money or Swift desire car.. Pls deposit the 4500/-rs as a [protected]@.5% in below mentioned account..(Jitender Majhi, A/c No, [protected] (IFSC Code SBIN0004780)

This is true or fake.. Pls let me know on priority.If this is fake call, Pls take necassary action against him.

May 12, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2018

Snapdeal.com Customer Care's response Dear Ankit Surana,

This is to inform you that we do not promote such promotional activities and request you to stay away from such calls or report it to the nearest police station.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: Www.snapdeal.com

I ordered sennheiser cx213 earphones from snapdeal on 18th march and paid via debit card. As per their site and it still says that it will be delivered within 5-7 days and if product is defective it will be replaced within next 2-4 days of delivery. First of all i received a defective product and even that order was received after 10 days, headphone jack wouldn't fit in my cellphone (Samsung s7 edge). Snapdeal will keep messaging me that delivery guy will show up alongside his name and phone no. Phone is always not reachable and snapdeal would blame me that i could not collect my order and it has been rescheduled. This happend for 3 days. Today is 6th april still haven't received my order and that cycle of blaming me for not receiving and delivery phone no. Not reachable has started again. Snapdeal has to pay for this harassment, this was certainly my last order from this company.

May 7, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Apr 06, 2018

Nag Yadla's response air value beside damage pachi work slowly air leak

Verified Support

Apr 06, 2018

Snapdeal.com Customer Care's response Dear Himanshu Satija,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon.

Regards,
Team Snapdeal

View replies

N

Nag Yadla

from Bengaluru, Karnataka

Apr 6, 2018

Damage pachi work air value beside so plz refunded intex swim center family lounge pool replacement and this product not satisfied plz refunded my money

Reply

Snapdeal.com Customer Care's response, Apr 6, 2018

Verified Support

Dear Customer(Nag Yadla),

We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at [email protected]. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal

N

Nag Yadla

from Bengaluru, Karnataka

Apr 9, 2018

Intex swim center family lounge pool Oreder this product air valu beside pachi work damge and slowly air leak so refunded my money this product not gud stafying sir

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 560076

Website: www.snapdeal.com

I ordered mac product s but i received item is not mac. I returned all the items. I couldn't return mascara. It's of rs193. I couldn't raise complain abt this. I couldn't call also. I had a worst experience in snap deal. My money also not defunded rs 1912. Why u guys r cheating in the name of mac company. I going to raise complain in mac also. Pls refund my amt

May 7, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2018

Snapdeal.com Customer Care's response Dear Vaishavi Kodeesvaran,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110029

I had purchase a Iphone 5s 32Gb, from snapdeal on 24th October 2017. When I received that mobile it was defected. I returned that mobile to snapdeal & they send again a phone without adapter. I informed to snapdeal & they apology. After few months this phone having touch problem. I went to customer care center of apple, but deny to repair & told me this phone has been sold in 2014, it is not under warranty. I hope now you can understand my problem. I know snapdeal is a reputed company. I hope, you will respond positively. May please contact me [protected]. i have sent mail to snapdeal two times, but they did not respond.

Order ID: [protected] Reference no: 46604982

May 7, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2018

Snapdeal.com Customer Care's response Dear Customer(sanjubaba26),

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Sir, today i got amsg from snap deal about i got first prize in lucky draw... Prize is mahindra... Around 1500000rupees.. To get this money they requested 8400 rupees service charge and 29700 rupees to pay as gst... Is it true or a fake call?? Please answer. If it is fake how they got my number and how they know about recent purchase that i have done with snapdeal...??

May 6, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2018

Snapdeal.com Customer Care's response Dear Praveen nimi,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls or report it to the nearest police station.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

I have receiving messages of lucky draw winner. He informs me to win tata indica car and 625000 rupees, registration service fees deposit 8400 to his account.
And second time he asks deposit 18600 rupees. But they do not send my win price. I can sue case against snapdeal company. Snapdeal cheats against with his customers. And they not refund money to me and other customers.
Snapdeal (Congratulation) you are company tv show (Snapdeal shopping) you have 2 st prz (Tata indica car) and amount price
Rs6, 25000, registration service charges deposit on 8400/-only.

May 6, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2018

Snapdeal.com Customer Care's response Dear Subham Choudhary,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls or report it to the nearest police station.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560068

Website: Www.snapdeal.com

Order no: [protected]
Order date: 15march 2018
Product :adidas socks 15 pairs
Problem: i received the order and tried one sock, i was totally dissatisfied with the size and quality. I raised return request immediately. My returned item was checked by courier guy and taken. But after few days i received message that the returned item failed quality check and sent back the item. But when i got the parcel, it had only 12 pairs socks.

First of all, my return was rejected for the item that was checked and taken by courier.
Secondly, they sent me less no of socks. Totally feeling cheated.

May 6, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2018

Snapdeal.com Customer Care's response Dear Sudha,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Uttar Dinajpur, West Bengal, 733134

Dear concern,

I have placed the order of wall stickers from snapdeal. I have received one ord but m unable to received next ord. Because i have to go another place due to official work.in today morning i have received one call from your exeucative. They are spoke with me with rough language. M totaly feel disappointed from your exeucative side. I mention the call those i have received your side [protected] and my number is [protected]

May 6, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2018

Snapdeal.com Customer Care's response Dear Archana Sharma Mukherjee,

We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at [protected]@snapdeal.com. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal

Snapdeal.com Complaints & Reviews

File a complaint to Snapdeal.com

Snapdeal.com reviews & complaints page 176

karbonn aura 1

Post your Comment

scam

Post your Comment

received a message regarding lucky draw and earning a cash 1260000/

Post your Comment

received fake product

Post your Comment

sony mdr-ex15ap in-ear headphones with mic (blue) sound problem

Post your Comment

didn't received my refund

Post your Comment

lucky draw

Post your Comment

delayed order

Post your Comment

fake fastrack watch

Post your Comment

nike slipper return but money not refunded

Post your Comment

wrong item

Post your Comment

payment related problem

Post your Comment

prize money winner either 8 lac or swift car

Post your Comment

customer harassment by delivery guys

Post your Comment

I didn't get my refund amt.

Post your Comment

sold out old mobile which is not under warranty.

Post your Comment

lucky draw

Post your Comment

about fraud with me

Post your Comment

adidas socks

Post your Comment

customer executive creating problem

Post your Comment

Related businesses