Snapdeal.com Complaints & Reviews

I order for nike nike chroma 5 green thong flip flop form snapdeal and order id is -[protected] i received this product on 15th march 2018 i have issue with this product i received not that product for which one i order for i was expecting that product will be original but product is not original and with this i have size issue i requested for return. On 19th march by mistake return request closed but i want my money back i will buy some other product from snapdeal soo please as soon as possible solve this and give my money back i hope you guys help me on this

Since i have purchased the adiddas duramo sliders about 20days before since the quality of the product was not good so i returned it but it is almost 15days the refund is still not initiated into my bank account. I have provided my bank details twice. But no use. I have also mailed snapdeal team about the refund but no response was given to me. The order id of the product is [protected]. The amount to be initiated is rs1998. So kindly please help me through this.

I had placed an order of Nike Black Polyester Lycra Trackpants of :
Suborder Id: [protected]
Order Id: [protected]
Placed Order Date: 07 March 2018.
Estimated Delivery was 15-16th of March 2018.
Due to 3 delay beyond estimated delivery, I am expecting my order until 18th of March 2018. I had written down mail to them two times regarding my problem and they had never replied.I even called to their service centre but nothing happens. I hope you will help me out.I am really frustrated with their service. I had attached some of their messages regarding delay and order confirmation.

Hi Team,

I bought one 'Sennheiser CX 180 ' earphone from snapdeal . Recently it stop working so i visit 'Sennheiser service center ' for replacement .

I wonder that they refuse to replace product and told me that item is Fake, I am feeling cheated and very disappointed by your service .(Please check attachment)

I want my money back.

Order ID : [protected]
Registered mail address : [protected]@gmail.com
Contact number : [protected]

I hope you will take immediate action and will revert me soon .

Thanks & Best Regards,

Saurabh Sharma

Order id: [protected]
Phone/mobile number: [protected]

Bad experience with snapdeal no refund till now. Unable to communicate my issue with snapdeal team.
Order id is [protected]
Feugo lycra jeans ordered on 21.02.2018. Which was delieverd on 23rd feb 2018 having poor quality of fabric.
Return request on 23.02.2018.
No refund till now.
Snapdeal caused too much inconvenience to me. Now they forced me to take legal action against them.

In the process of refunding a product, a power bank which i wanted to replace the ifsc code is showing an error that it is invalid but i have checked it thoroughly and it turns out to be correct.

Even the product seems to be very old and used and the product description was very wrong and different from the recieved product. Snap deal has given too much inconvenience in the process of returning the product and asking for a refund.

The error shows that the ifsc code is invalid but it is the exact code for my bank account. I expect snap deal to rectify this and please help me.

I have also entered incorrect ifsc code and then also return request is accepted. Now i cannot do anything. Help me out of this.

Sir, on 19 mar 2018 somebody called me naming himself as abhijjet singh & said there is lucky draw of 650000 or one tata indica car. He said ist i have to deposit 8500rupees for winnging certificate & then he made me a talk with his MD named as Rajesh kumar. I did the same. He told me money will be transferred to your accont with in half an hour.Abheejit singh went to bank & deposited the check along with winning certificate. Then branch manager called me saying your account is not get proccessed, & I have to deposit 26100 for gst & 39100 for Noc certificate. Again i did the same then he raised one more problem for 32000 as state govt. Jharkhand tax.3rd time i failed to fulfill. It means they looted 650000 from me. I
am totally helpless. Please help me

I have order two product from snap deal. Among it i just received 1 product. I ingore this but the one of the snap deal employee had called me and was saying that my name and number had been selected one of the lucky draw i said him it is fake he had given bad word. Also i warn him that i will do police complaint regarding this then also he gave bad word and negative statement to the mumbai police i am heartly requesting please take some action on him his name his sumeet [protected]

Hi. I got a fraud call early this morning claiming to be calling from snapdeal. The guy (He spoke hindi) hardly could speak english. He actually took another person's help to communicate in english. The guy said that i won a huge prize amount. The worst part is that he shared my phone details and postal address (Those which i shared in snapdeal) which left me in shock. When i probed him more, he hung up. Why would snapdeal suddenly lush out prizes and money to a customer?
How little safe are the personal information that are shared in snapdeal?

Guys please beware of snapdeal. I had ordered a few make up products of the brand Mac a few days ago & they are all fake ones. They claim the products to be worrh around 8000 rupees but they are not even worth a 100 rupees. Plz dont fall for their offers. They are fraud.

On 12/03/18 i had ordered a new pair of nike thong 5 slippers from snapdeal, the company which claims to sell nike products from ur company.
But, when i received my order... I found that those were a pair of duplicate slippers. I complained snapdeal about it... But they aren't taking any action about this matter. Lastly i have to complain about this to you as i know... Nike is not aware of this and this is hampering nd spoiling your company's name.
Please help me in getting a genuine nike product. Please take a strict action against my betrayal.
Thank you.
Raman bhardwaj
Email address - [protected]@gmail.com

Hi,

I have placed an order order id: [protected] which is supposed to be delivered on 22 mar, 2018 - 26 mar, 2018. Since i will not be available on the given address, can i please reuquest you to deliver the item on a different address. Below is the new address given :

Plot no. 1, chandaka industrial estate, chandrasekharpur, bhubaneswar, odisha 751024

Regards,
Monalisa

I received one *sms* from snapdeal there written that "welcome to you
Snapdeal online shopping pvt ltd.co. Dear sir, congratulation your product
Ordered. Home shopping result are out, your name has selected in the luckky
Draw you have two options 1st is *tata safari* 2nd is payment of rs.
*12, 60000/-* the charge of (Registration) service is rs.6500/- the charge
Of tr paper charges only rs-12600/- valid upto 16/03/2018, for more details
Contact us at-[protected], [protected], [protected],"

Kindly provide the* right information* at your end & your co-operation
Require.

The matter is related your company goodwill.

Thanks-jaybrata das

Order id: [protected]
Fake sennheiser headset was delivered to me by snapdeal. I got to know about this when i went to an authorised sennheiser service center since my headset was not functioning properly. They have given me service denial letter.
Snapdeal is providing me refund for this fake product. But that is not the point. How many such fake product sales have already been made by snapdeal for which they have not been held accountable? What is snapdeal's liability in such cases? And what is snapdeal doing to ensure that the sales made via their website are for authentic products only? The listings must be for original products only, but the deliveries are duplicates. Snapdeal is not providing me any answers to these questions (Complaint reference no: 46395154/[protected]
This is clearly a case of a larger scam which needs to be addressed, so as to prevent further such malpractices. I will be willing to accept the refund only once the above queries are addressed.

Dear sir/mam,

This is to inform you that i chander chhabra my order id is [protected] (1 iteam)
Englander health care 4 inches orthopedic mattress - buy 1 get 1 free buy your snapdeal side and delivered date 08-03-18. When i got the product, i found that the color and size i have made, i have got the wrong size and color. Please send me the request from snapdeal team, please change the size of this mattress. I express my gratitude and hope from you that you will solve this mater successfully.

Thanks and regards
Chander chhabra
[protected]
[protected]

Ordered a shoes from snapdeal but did not recieved at delivered address.
Payment is already done through online way.
Got message from snapdeal your order is delivered.
Not even recieved a call from courrier person
Order no.[protected]
Order placed on 9th march
Item -
Nike airforce1 long white running shoes

Need my money refund from snapdeal and not to reccomend further to anyone.

Also need corrective and strict action against such fraud issue.

I order bharat 1 mobile and get other model n I request for return from 11 march but not respond from company plzz return it my mail id is [protected]@gmail.com n order no Placed On: 05 Mar, 2018Order Id: [protected] my alternate con.no. [protected] plzz solve it I m very upset for this as possible plzz reffund it as fast it can

I ordered a bluetooth earphones from snapdeal on 22nd january with (Order id [protected]), but the bix was empty on arrival, luckly i recorded the whole video o[censored]nboxing the product, and i raised a complaint to snapdeal but but they refused to accept my complaint by giving excuse that they reviewed my snapdeal account and found some transaction that do not pass their internal check.

And now again i ordered a helmet from snapdeal and for some reason i wish to return the product then they are tellin ne to couruer the product to the warehouse by making excuse that my location does not comes under their serviceable area though my friend often return his courier to snapdeal and the come to pickup the product from his location which is 10 steps far from my location.

The company is trying to waste my time so that i myself reverse all the allegations against them.

I had ordered a combo of kajan pencil in offer. After 3/4 days i got mail that they could not contact with me, that is because my aircel number suddenly got stop which has been happened in all over country, so requested for second attempt and i changed my number there. But they dint deliver it. Now i am getting mail, "your order has been cancelled".
I say why? What is about our trust with their renowned company? Really its very disappointing having such issue with snapdeal..

Sir i got a message from snapdeal that you have the winner of lucky draw on our company..
And you got 12, 80, 000 price of tata safari.. And you have to pay service charges of 6500 rupees..

And also given the helpline numbers..
Mob -
[protected]
[protected]..
Toll free nm - [protected]

Also said if you want car then first you pay 6500 or if you want money then pay 12800..
Is it fraud /fake or true..

My name gouranga charan nandi.
Cnt - [protected]

Plz sir help me