Snapdeal.com Complaints & Reviews

My order no on Snapdeal is [protected]. Which is cancelled and I did not my refund but on website it shows that refund is already done.my mobile number is [protected]. But Snapdeal customer Care says this is not attached with my number but on website it shows. And no customer Care executive is available to talk on phone number.tried and mailed so many times....

I bought a TV from Snapdeal on installments. It was faulty so I returned it, however, they are still deducting installments every month. I emailed them 3weeks ago as unable to talk to customer care but still have not received any response.
Below are the details:

Snapdeal Order ID: [protected]
Item: Activa LED Television.
Order date: 18 Aug 2017....

Dear sir/ madam congratulation! You are the winner of 1st prize (Safari) from snapdeal pvt ltd. Which cost is rs:-1, 240, 148.00. The charge of your registration service is only-8, 600. This is valid for today. For know more details contact at 24x7toll free no[protected]. Helpline no + (91)-[protected].

Snapdeal company please rectify the problem.. Inform me immediately whether it is legit or not...

Hello concerned,

As usual, snapdeal customer service suck. A few days back i had ordered three led tvs together (Order id: [protected]). On delivery one of the unit was faulty. I had initiated a replacement, but after three days, my replacement request just disappeared and everything shows normal in my order list. What a bloody shame on snapdeal. You dont have a customer call center. The one which you have provided, states...

Snap deal fraud website... They have cancelled the customer return request with their own conditions... Customer delight word not important for them... I have created return request through their app, and received return ticket nos which was created by snap deal app.. But their legal team refused to return request, they said that i had returned many item so return ratio has been increased, becoz of that they are unable to accept my return...

Refund did not receive, i steel wait for @helpsnapdeal email reply, i send all the bank details (Neft), but they won't reply me, even i call the snapdeal they said "your refund initiated and creadited within 4 business days"
Refund initiated stars on 20 feb
Also the snapdeal app said initiated refund and if we open in web and track the order they said refunded......

Order id: [protected] placed on 22 may, 2017.

I had bought a power bank of 999 on 22 may 2017 from snapdeal with a year warranty but now its second output is not working, so i want to claim its warranty.
Company is not providing warranty as per their promise. I have tried many times to talk to them but they are not responding. Please help me to get warranty as per their promises. 1 year warranty is already mentioned...

I purchase a pair of addidas shoes from snapdeal. My order is: (Order id-[protected]).
But snapdeal deliver me a wrong product which is totally look like duplicate as they packed addidas shoes in nike box.
I pay from credit card.
I get product on 9th march 2018 and from same days i mark several mail to mail is - ([protected]@snapdeal.com)
Also mark to snapdeal greviance officer mail id and snapdeal ceo mr. Kunal will...

What the hell... U people are fake??? Sending fake deliveries... I orderd 1800 rs item and u people sended small cut piece wire...resolve this as soon as possible...i cant contact u people or else...im getting irritated by this stupid thing...Refund my money immidietly... Call me [protected]... ......

This is in reference with snapdeal order id-[protected]. I order 2 jeans but the size is not suit me after delivery, so requested replacement with suitable size but for one product size was not available to finally i requested for replacement for 1 product and return for 2nd. But snapdeal is refusing by saying some excuses.
I had written mail to snapdeal in this regard 3 time but every time i got there auto generated same reply, "we...

We have ordered few products.. Due to cheap quality and bad designing we wanted to return the products but still they are not taking the products back.. When we call they are saying some # reasons about our account. We are trying to call the snapdeal customer care but their computer responds and its not connecting to the customer care. We tried though consumer complaint last time and they said they would reach us but havent done so till now....

Call from number -[protected]
Zbm contact no-[protected]

Dear customer congratulation. You do product order to snapdeal online shopping company and shopping result out in the selected your name and address of mansoon-luckky drw.., you win the 2nd prize tata indigo car you have two options
1st is tata indigo car and
2nd option is payment of rs 5, 50000/- and you choose only one option. The charge of gst,...

Soneone called from this no [protected] today and text me that "dear sir madam congratulations for snapdeal company you are second lucky winner tata indigo car contact for. [protected] and asked me to give details about ac/no aadhar no date of birth and fathers name, so i gave him those details. Now he asking for 8500 for some paperwork,,, please help me...

I bought a Blackberry phone which after re boxing was not functioning properly. I requested for return and refund, but instead snap deal pushed the matter to service center. I am not in a position to conduct as they said and requested for the refund. They have not yet answered any queries. In such a situation please suggest what should i do....

Dear sir/ma'am,

This is with reference to my order id: [protected] which was placed on 24th february, 2018 and the promised delivery date was 6th-8th march, 2018 but unfortunately it has not been shipped yet on this date when i should have actually received the product by today. There is absolutely no means of even speaking with your customer care executives which is another harassing point to be noted. Since last sunday (After...

I ordered micro max led but still not getting any invoice against my product.
with my led box or not getting on my email id.
many times call on customer care no but not getting any responded its very cheep site.i never suggest to any one buy with this site any product.
Now i want return my product and want get money back to my account....

My package is not delivered... The deller said me that package is deliverey on 07 march 2018 but i don't have my package i also call the seller but they said i m in holiday the seller name is amit rai mobile number is [protected]...

My friend and i ordered some clothes via my snapdeal app and due to fitting issues, we placed return request around 31 jan 2018, till date no one has taken back the clothes or refunded. I wrote an email to snapdeal help desk. I get a reply stating that snapdeal has checked my account and some internal checks were not successful so we cannot take your refund request. Okkkk!!! So what are these internal checks, does the customer not have any...

Even i was using freecharge to pay for snapdeal...

I had few penny in it as well. All of a sudden that # company so called freecharge suspended my account fr no reason... I lost my money as well.

Since it was linked to snapdeal even hey have suspended my account... I dont understand y a company likr snapdeal do such # things thst too based on de freecharge reference... R u guys gona proove u guys r so cheao as...

I applied for refund in snapdeal.com 1 month back; but still there is no response from snapdeal 12 days back i called them anf they told me that they had intiated my refund but till now i have got nothing from there side neither refund nor my product which i returned them back

now even i am not able to contact them
I was not knowing the customer care service of snapdeal is so bad totally unethical
I want snapdeal...