Snapdeal.com Complaints & Reviews

It is not working properly and it automatically switches off and it always remains on written as eluega and touch is also not working and yesterday i had bought and when i raise a return request they accepted for replacement and now suddenly it is given that i have to take the newly phone to service center it s very disturbing and i have waste 7000 money on this pls solve this problem order id is[protected]

Have purchased a shoes on 3 feb order no [protected]. Item reached on 8 feb. And i request my return order on 9th feb ticket id. 45915440 my return request is approved on 13 feb. But my refund money not initiated so far and a msg showing that your neft details is in pending while i have already given my account details. So please help me what can i do

Sir,
Received 2nos t shirt red & green today i. E. 13/2/18 in a brocken parcel packet instead of 6nos. T shirt. It was ordered on 8/2/2018 as 3no set of combo pack of 2 in each set
Invoice no. S4c2d5/1000170
.
Photographs of invoice and products atteched.

Please look after the matter.
Pl

Rana debbarman
[protected]
[protected]@gmail.com

I ordered "nation polo club sneakers brown casual shoes on 24 jan 2018 from snap deal online.

I have received wrong and used item instead of what i ordered of" nation polo club sneakers brown casual shoes"

I have raised return request with reference no. 45849387.

I have raised return request but still i am not geeting any response from snapdeal team.

I already mailed many times to snapdeal team.

I have purchased in lg television on 26th of january. Till today the same is not installed. I have given feedback. Even then the same is not done. I have ordered returning on 8th february. They mailed sating the tv will be installed in 24 hrs. Now already 5 days passed but no sign of installation or collecting it back.
Regds
Nagabhushan
[protected]

Iam buy this item from snapdeal date of order 6/12/2017 & order no ([protected] )but delivered item not match my book item so I am return request date 16/12/2017& request no[protected]but item not return received from snapdeal India & NOT RETURN MY amount

Sir.in starting i can buy a product they deliver on time but the product is damaged and i want to submit as a return option because it have to buy a other company earphone but they again sending me the they didn't send a fund not initiatted and there customer support is also very bad there is no any support only mail process. They give very bad services to us please help us. They only time waste for the others

I ordered cricket bats on snapdeal. I got delivery of same on 7th feb. There were 2 item in the mentioned order. Both the items are not as per quality. So i request for return of products and refund of money. I requested on website on 7th for return which is as per policy. We can request for return within 7 working days from delivery. As i got call from snapdeal today that they are unable to return the products. I said that the policy is common for all. You should arrange return request for same. They denied for same. I want to take an actions on this matter. They do cheat with customers.

I ordered soundbot sb526 and i did not like the product hence i requested for a return but because it did produce the right sound quality as i had expected so i requested for a return and it was processed but after two days i received an email quoting that my return cannot be processed because the product was delivered in good quality which does not make sense as it wasn't the reason which i returned the product after all.
A humble request to respond to my request and do the needful before the request expires in 5days because i cannot lose out on money for something that doesn't satisfy me.
Thank you.

Hi,
I am not able to make payment from hsbc credit card while availing 15% discount for 6 months emi facility. Payment method screen is coming twice and when selected again on next payment method screen/page no option comes for hsbc. Dropdown does not have hsbc option.

Have attached screenshot for your reference, kindly get in touch with me @[protected].

Snapdeal is purposely delaying the 'delivered"status more than seven days (Even after actually delivering), so that their 7 days easy return policy can not be activated
I have received a gym set on 23 jan 2018, as per order order id: [protected] (2 items) placed on 07 jan, 2018.
Found one rod of the gym set is fake (Stuffed with rubber) and broken on delivery.
I tried to lodge the complaint the snapdeal website asked the order number. But could not complaint because the order satus is not"delivered".
I could not lodge a complaint because the snapdeal has not updated the order status as"delivered"for the next 10 days.
I checked with the courier service and they informed the have updated as"delivered"10 days back itself.
I sent mail to snapdeal and they replied with the reference no: 45799006 and promised to change with 2-3 days.
Nothing is being done tilldate and now i can not even contact them by phone or mail. The snapdeals mailpage stays just blank.
So ii would like to compalint snapdeal is purposely delaying the 'delivered" status more than the seven days (Even after actually delivering), so that their 7 days easy return policy can not be activated.
I have their only mail with the reference no: 45799006 regarding this and photograph of broken piece which i have attached.

I have ordered rnd creation green banglore silk lehanga on 26 january 2018
Order id-[protected] but i didn't like the product.
So i have lodged a return request on 3 february ticket id[protected] and the product should revert within 48 hours but no reversal of product is done.
We have also send mails and talk on toll free no. But no satisfactory answer is given.
Please solve my problem as soon as possible

I have purchased antivirus cd from snapdeal but not received yet my order no
Order id: [protected] i ordered this on 24 jan 2018 but still not received from the snap deal but in tracking order it showing that the product is delivered i have not received anything it i was supposed to get it by 7 feb2018 but ti is now 10 th feb still waiting for the product
Rahul desai [protected] /[protected]i done online payment in advance so kindly give attention otherwise refund my payment.

Snapdeal se abhi tak koi reply nahi mila he..unke customers care se bat ho gai to wo bol rahe the apaka curriyer na return hoga our na amount refund hoga...
Ye to sarasar logo ko fasa rahe ge..2 mahine ho gaye.ye service he Snapdeal ka.Falatu our cheater he Snapdeal..
Agar kal kuch reply nahi aya to me media tak javunga...

As i purchased from snapdeal i did online transaction but they save my bank account details and not deleting plus no service centre call being picked up i want necessary action against snapdeal and when we call to customer care service no provision to talk to seevice centre they are just saving peoples bank atm information plus their products which i ordered before wasn’t upto mark

Ref.: regarding my order no. [protected]

I have purchase automobile items for my car against order no. [protected] on dated 09/01/2018. But the quality of product was very inferior which was not expected from the company like snapdeal.
I created a return request for the 06 items, three of which were sent back to me as the products did not qualify the quality check as per your representative (Items are: 1. Take care black steering knob & door guards, 2. Soonai foot mark car sticker-silver, 3. Spartan night vision clip on goggles for driving)
I am an avid buyer and a gold customer of snapdeal, i have invested a lot of time and money in your products. I have handled all the delivered products carefully, there is no way the items were already broken or misused, tampering has happened and i have been blamed for this. Sub: regarding my order no. [protected]
I have purchase automobile items for my car against order no. [protected] on dated 09/01/2018. But the quality of product was very inferior which was not expected from the company like snapdeal. I am a snapdeal gold member.
I created a return request for the 06 items, three of which were sent back to me as the products did not qualify the quality check as per your representative (Items are: 1. Take care black steering knob & door guards, 2. Soonai foot mark car sticker-silver, 3. Spartan night vision clip on goggles for driving)
I am an avid buyer and a gold customer of snapdeal, i have invested a lot of time and money in your products. I have handled all the delivered products carefully, there is no way the items were already broken or misused, tampering has happened and i have been blamed for this. I am highly disappointed with this shameful act and behavior of yours representative on phone.
I am sending the photographs of product which your representative is asking that product are not cover in quality check guideline. Also i have received foot mark sticker in broken condition. I have returned the entire product in original packing but received back in very bad condition. Is this the way checking the material? I think you are promoting the sellers who are selling the low grade material through snapdeal.
There is no way i am accepting this and i demand full refund for the same. Now i am going to ask all my friends & colleagues not to deal or buy any product from snapdeal and prefer other online shopping sites, which give better treatment to their customers. I hope you consider this matter.

I am sending the photographs of product which your representative is asking that product are not cover in quality check guideline. Also i have received foot mark sticker in broken condition. I have returned the entire product in original packing but received back in a very bad condition. Is this the way checking the material? I think you are promoting the sellers who are selling the low grade material through snapdeal.
There is no way i am accepting this and i demand full refund for the same. Now i am going to ask all my friends & colleagues not to deal or buy any product from snapdeal and prefer other online shopping sites, which give better treatment to their customers. I hope you will solve this matter and refund my balance money.
Thanks & regards,
Anil kumar nakra
Ongc, ahmedabad,
Mobile no: [protected]

1. I ordered for Joop Homme 2 bottles pocco rabbne 2 bottel and davidoff 1 bottle as I saw a very good price.
2. 3. I checked the bottle and realised it was fake and counterfeit...i been using Joop for more than 20 years.
4. Now I am asking for return and refund and they flatly refuse it in the name of policy.
5. Instead of being apologetic and considering suing the vendor who is selling fake perfumes on their site, they even refuse to collect the bottle i haven't used or opened.
6 Can Snapdeal do what they want and not be held accountable.

Appreciate a prompt action in this regard as I see a lot of people being duped on Snapdeal

Thanking you.

The product i received is herbalife protein powder but the qr code is missing, infact it seems it is removed. Request you to please revert on my query at the earliest.
The plastic container information is not as per the standard of herbalife products and the qcr code is missing, infact removed hence i doubt it's not a genuine product

In case you don't have any clarification please arrange to pick up the product from me.

Swipe elite pro 32gb finger print 1st order id: [protected] this item is display not working item i replaced. And 2nd order id [protected] this item is finger print is not working i refunded. And now 3rd order id : [protected] now again repeated incoming & ringtone speaker is not working now you replacing it, every time one problem this mobile you people snapdeal you won't check when you pikup from swipe, snapdeal is irresponsible, i said didn't need replacement , again they are replacing me i said take return and refund me not caring me

Dear sir/madam
I had placed an order for scan disk pen drve but when i received the product it was damaged. So i opted for a refund before 2 mnths ago till date i havent received my refund. I have written hundreads of complaints to snapdeal but no response from thm. They dont have any type of customer representative which i can talk to. So pls kindly look into the matter