Claimed

Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
Complaints 14445
Resolved
9447
Unresolved
4998
Quick Links
Statistics
Share
Contacts

File a complaint to Snapdeal.com

Having problems with Snapdeal.com?

File a complaint and get it resolved by Snapdeal.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Snapdeal.com
Customer Service Contacts

Snapdeal.com Phone Numbers

Phone
+91 11 4637 1100
1592
668
+91 92 1269 2126
1459
1058
+91 88 8825 4614
1051
416

View more phone numbers

Snapdeal.com Website

Snapdeal.com Head Office Address

238, 1st Floor, Okhla Industrial Estate, Phase III
New Delhi
New Delhi District
Delhi
India
110020

Snapdeal.com reviews & complaints page 185

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Suryanshu Kushwaha
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund issue and its services not good providing to us

Address:Ghaziabad, Uttar Pradesh, 201007

Sir.in starting i can buy a product they deliver on time but the product is damaged and i want to submit as a return option because it have to buy a other company earphone but they again sending me the they didn't send a fund not initiatted and there customer support is also very bad there is no any support only mail process. They give very bad services to us please help us. They only time waste for the others...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AHMEDABAD 15
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

for refund of order id: 21005829207

Address:Ahmedabad, Gujarat, 380015

I ordered cricket bats on snapdeal. I got delivery of same on 7th feb. There were 2 item in the mentioned order. Both the items are not as per quality. So i request for return of products and refund of money. I requested on website on 7th for return which is as per policy. We can request for return within 7 working days from delivery. As i got call from snapdeal today that they are unable to return the products. I said that the policy is...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Eamon Rumnong
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return request rejected

I ordered soundbot sb526 and i did not like the product hence i requested for a return but because it did produce the right sound quality as i had expected so i requested for a return and it was processed but after two days i received an email quoting that my return cannot be processed because the product was delivered in good quality which does not make sense as it wasn't the reason which i returned the product after all.
A humble...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ameya Hundekari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

15% discount on hsbc credit card with 6 months emi

Address:Thane, Maharashtra, 421304

Hi,
I am not able to make payment from hsbc credit card while availing 15% discount for 6 months emi facility. Payment method screen is coming twice and when selected again on next payment method screen/page no option comes for hsbc. Dropdown does not have hsbc option.

Have attached screenshot for your reference, kindly get in touch with me @[protected]....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mathi Soodi
from Namakkal, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unethical behaviour

Address:623501
Website:snapdeal.com

Snapdeal is purposely delaying the 'delivered"status more than seven days (Even after actually delivering), so that their 7 days easy return policy can not be activated
I have received a gym set on 23 jan 2018, as per order order id: [protected] (2 items) placed on 07 jan, 2018.
Found one rod of the gym set is fake (Stuffed with rubber) and broken on delivery.
I tried to lodge the complaint the snapdeal website asked...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jaipr
from Korba, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

request for returning product not completed

Address:Bangalore, Karnataka
Website:Snapdeal.com

I have ordered rnd creation green banglore silk lehanga on 26 january 2018
Order id-[protected] but i didn't like the product.
So i have lodged a return request on 3 february ticket id[protected] and the product should revert within 48 hours but no reversal of product is done.
We have also send mails and talk on toll free no. But no satisfactory answer is given.
Please solve my problem as soon as possible...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahul i
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

antivirus cd

Address:Pune, Maharashtra, 411013

I have purchased antivirus cd from snapdeal but not received yet my order no
Order id: [protected] i ordered this on 24 jan 2018 but still not received from the snap deal but in tracking order it showing that the product is delivered i have not received anything it i was supposed to get it by 7 feb2018 but ti is now 10 th feb still waiting for the product
Rahul desai [protected] /[protected]i done online payment in advance so...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sachin phapale
from Nagpur, Maharashtra
Report
Copy

snapdeal cheat me.

Address:Pune, Maharashtra

Snapdeal se abhi tak koi reply nahi mila he..unke customers care se bat ho gai to wo bol rahe the apaka curriyer na return hoga our na amount refund hoga...
Ye to sarasar logo ko fasa rahe ge..2 mahine ho gaye.ye service he Snapdeal ka.Falatu our cheater he Snapdeal..
Agar kal kuch reply nahi aya to me media tak javunga......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DrHitesh Kumar
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

saved my account detail and no customer care service provided

As i purchased from snapdeal i did online transaction but they save my bank account details and not deleting plus no service centre call being picked up i want necessary action against snapdeal and when we call to customer care service no provision to talk to seevice centre they are just saving peoples bank atm information plus their products which i ordered before wasn’t upto mark...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anil Kumar Nakra
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sub: regarding my order no. 20833781263 (inferior quality)

Address:382424
Website:SNAPDEAL

Ref.: regarding my order no. [protected]

I have purchase automobile items for my car against order no. [protected] on dated 09/01/2018. But the quality of product was very inferior which was not expected from the company like snapdeal.
I created a return request for the 06 items, three of which were sent back to me as the products did not qualify the quality check as per your representative (Items are: 1. Take care...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jagmeet0930
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake product

Address:Indore, Madhya Pradesh, 452018
Website:snapdeal

1. I ordered for Joop Homme 2 bottles pocco rabbne 2 bottel and davidoff 1 bottle as I saw a very good price.
2. 3. I checked the bottle and realised it was fake and counterfeit...i been using Joop for more than 20 years.
4. Now I am asking for return and refund and they flatly refuse it in the name of policy.
5. Instead of being apologetic and considering suing the vendor who is selling fake perfumes on their site,...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
Udayraje
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product doesn't seem genuine as the qr code is purposely removed

Address:Mumbai City, Maharashtra, 400010

The product i received is herbalife protein powder but the qr code is missing, infact it seems it is removed. Request you to please revert on my query at the earliest.
The plastic container information is not as per the standard of herbalife products and the qcr code is missing, infact removed hence i doubt it's not a genuine product

In case you don't have any clarification please arrange to pick up the product from...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mahesh bollarapu
from Bhadrachalam, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I need refund my money

Address:505462

Swipe elite pro 32gb finger print 1st order id: [protected] this item is display not working item i replaced. And 2nd order id [protected] this item is finger print is not working i refunded. And now 3rd order id : [protected] now again repeated incoming & ringtone speaker is not working now you replacing it, every time one problem this mobile you people snapdeal you won't check when you pikup from swipe,...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
Kuzikhan
from Bandipura, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received my refund

Address:190005

Dear sir/madam
I had placed an order for scan disk pen drve but when i received the product it was damaged. So i opted for a refund before 2 mnths ago till date i havent received my refund. I have written hundreads of complaints to snapdeal but no response from thm. They dont have any type of customer representative which i can talk to. So pls kindly look into the matter...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sanju08395
from Namagiripettai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud offer call from unknown number stating they are from snapdeal

Address:560037

On 7th feb, i got a call that they are calling from snapdeal and they are offering me a assured gift if i buy any product worth at least 4000. I got call from [protected]. They were offering me with dell inspiron laptop, samsung automatic washing machine, sony bravia led tv, apple iphone 7. When i asked them for proof of their genuineness, they texted with snapdeal website url....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sricc
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about money

I have placed an order for a watch and i have did the payment in online but i was not available to buy that product. The order has cancelled by me but the amount was not added to my bank account. Please refund it back i want to place another order which i liked more please refund. I want to buy new products from your site. Please respond as soon as possible

Thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shoeb.usmani53
from Chhutmalpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lotus herbal cellular diamond facial kit 160 gram.

Address:Etawah, Uttar Pradesh, 206001

I have ordered above mention item and paid online before delivery but the product is not delivered to me till date but company is showing product delivered. I have lodge a complaint on snapdeal website but they have not done any solution yet. So plz do some thing that at least my payment made will refund to me. After dispatch no shipment id or courier id is shown to.me so that I can track my courier. Delivery time shown to me is 5 to 7 days...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yasir Yousuf
from Katra, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about non refund of my returned watch

Website:Snapdeal

I returned my rosra steel analog watch orderd on snapdeal under order id: [protected] and got a message from snapdeal that your pick up successful but after 8 days of picking up the said ordered product i m still waiting for the refund. Please let me know when will i get refund of the said product. I want my refund process immediately.
Thanking you,
Your's faith fully,
Yasir yousuf,
Cell no:[protected]. br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
B
Biswa55
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my product replacement courier charge not give me back yet

Address:713130
Website:Snapdeal

I am buy a geyser from snapdeal company. After receiving the product i saw that they give me a broken product. And then i send a replacement request and after that they told me that in my location there courier service not available so they told me that you send your product with all original pack and bill. And they told me that they give me my courier charge back when i send a courier copy them. Than i send the product in warehouse address...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rahutrey0
from Krishnagiri, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund

I bought a shoe in red basketball shoe in Snapdeal for 3956 rs.I bought using an offer in SBI debit cards have 10 percent.I returned my shoe (Order I'd:[protected]) because of size issues.I paid using SBI debit card. They told to give me refund in next 7 to 11 business days.I didn't got money after 11 days.So I raised complaint in Snapdeal. I got email like "your money is refunded with ARN 74056638027802519224102 .If you didn't got the money,...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy