Snapdeal.com Complaints & Reviews

I had complained earlier that SNAPDEAL send a fake adidas superstar shoe to me and then on 27 january a delivery guy came who told me that do you want to replace or return the product . I asked him that can the shoes be replaced, since the replacement period of 7 days was over, so he told me that they can be replaced and I gave him my shoes but in return he gave me a slip which I later found was for the return . So I sincerely want to ask Snapdeal what type of service is this and can my shoes still be given back and if not then, what is IBSF code in refund procedure. And I want to talk to the official of SNAPDEAL

I have received a call from an number i don't know.. The caller speaks only in hindi.. That too very typical and complex accent.. He is giving all the details of the lats order placed with sanpdeal including my residence address and says that i have own and tata car and need to deposit 12500 in his account for car registration or if i chose to have money instead then i need to share him my account details... Which i'm confident that it is a fake call.. The call is chasing me from different numbers..

I tried reaching to snap deal thru their customer service.. Unfortunately there is no option to reach anyone to complain..
I can see that there is clear breach of sharing the personal information either by snapdeal itself or by one of its associates..

Dear sir/mam... On 25/01/2018, i got a call saying we are calling from snapdeal, and they continued saying i have received a free gift and they had given me 5 different options from which i had to select one. I have selected air conditioner as a free gift but after then they put a clause that you have to purchase for minimum rs.5000 from snapdeal.com to avail your free gift. She was talking very professionally and the moment she said thee we are calling from snapdeal.com, i quite believed them. Then i had to decide to buy something as i asked them to get one cellphone of mi named y1. So further i paid them through paytm wallet as their number on paytm was registered as snapdeal.com. They again called me on 20/01/2018 and asking for more money for insurance of product but i denied them but they said without insurance payment we will not be able to deliver your products. So finally i took a long breath and decided to visit snapdeal's office in pune (Maharashtra) to find out some help and to inform them about the incidence which is taking place under your brandname but i came to know that there is no office located in pune. So i decided to write an email but they refused to take responsibility. I would like to share the paytm numbers on which i paid rs. 9000:- [protected] & [protected]. I would also like to share their numbers from which they are calling :- [protected] & [protected].
I am seeking your help if you can find a way out for this blunder and would suggest to be alert for such nuisance causing to people at large.

I have received booked my order number [protected] and i found item was damaged in front of courier staff i had opened it same time i had returned the item and raised request to cancelled the order and refund my money

As per status order has been cancelled but still money not refunded.

They fake blustered not responding of calls also they are forcing me to create an issue so i am going to register fir against owner of snap deal and with support of media i will try to close selling of this company in india..

They are making fools to customers...

I had purchased nike shoes order id [protected] but i recieved fake nike shoes. They people are cheating their customers and looting them. Nike company should sue them and shutdown there site. Seller is al noor trader 213, narayan diamond house, zaveri sadak navsari -396445
Gstin no. - 24bajpn7480b1zq
Shoe price was showing 6990 and after discount i got it in 2814
Order no. [protected]
Suborder no. - [protected]
Hsn no.[protected]

Return & pick up related issue
Dear snapdeal i think that snapdeal is best online shopping partner but no way i have order a lucky jewellery bridal set on 15 jan 2018 i received on 23 jan 2018 and the product is not good as displayed in picture. I cant use it. Hence i apply for return request the item on 26 jan and it was accepted and generated my return id 45742190. Then no pickup was their. All then i tried to contact many time by call at [protected] but i get some shocking response. Response is
‘’please accept our sincere apology for the inconvenience. Your item was delivered in good condition and is same as what was shown on the website, hence cannot be returned or replaced. Also as per policy order can be returned only in case of damage, different from description only. ‘’
When i go through the policy nowhere mention that the produced is non returnable. How this may happen after generating return id you are saying the product is not refundable and not returnable. This problem totally disappointed by snapdeal. Please help out from this problem.

Order id [protected]
Sub order id [protected]
Lucky jewellery ethnic golden color. Bridal jewellery
Mail [protected]@gmail.com

I ordered 5 watches, but I received only 4 watch. And in order there is status showing as delivered, but I can't received. I already send mail to [protected]@snapdeal.com and called on customer care number also but No one reply us. Why you cheat with people. Peoples money is hard work money. so my request is my renaming watch deliver as soon as possible..

I have ordered a product which name is (Technuv smart new sh-12 on ear wireless headphone with mic) from a
Snapdeal on date 13.01.2018 and i got product on 19.01.2018 but when i opened my box the main accesories which is headphone is missing. So i call to customer care there a robot which was teling to press a key but after than i am not able to talk to cuatomer care till now on 30.01.2018 i am trying to call but no response any my return ticket id is 45640028. And i am not able to talk to customer care so please help me regard on this concern 🙏🙏🙏 please anybody help

Dear snapdeal,

Refund my money.
All[ready retrun this iteam 16th of jan-2018
My order number -[protected]
Picked by sonu jaiswar.
Ph number - [protected]
Acknowledgement already by maill
Picked date - 16 jan-2018
Picked time - 11:04 am
Clinet - snapdeal_nuvo.
Item name - villa pink bangalore
Booking name - sanchita sikder
Mob - [protected]
Pleas call & maill revert...

Regards
Prahalad bhunia

[protected]

Sir, for refund i gave bank details it was correct and they said it was wrong and then to i send them another bank account details and they are saying that to wrong
I have given correct bank account details just day before i deposited money in my own account then it was about to inform the correct details i was forwarded you and at the same which is given by me in first message

The egg boiler delivered on 28th jan 2018 by mr. Vikish kumar needs tobe changed as the egg boiler is not heating up the water or eggs. Please do the needfull required as early as possible. We are trying to contact at the costumer care number too since last evening but only one number is functional where i am not able to get the required help. Please change the egg boiler as early as possible.

Order no[protected]
Dear consumer
11th december2017 return a brown leather jacket but don't pickup my return product. Snapdeal account status - return request registered. Maximum of one month. I doing contact and email but do not responce. I send pic of product in snapdeal help site but don't response... Please solve my problem. Don't help me snapdeal help centre. Don't received phone. Please registered my complain against snapdeal and regards to u. And arrange of refund my money. Today i opened my snapdeal account but status show same.. Please solve my problem.

We ordered a product on snapdeal. It shows delivered in the snapdeal app but we did not receive the product. We paid for the product online in net banking. When contacting the customer care of snapdeal they are saying that we should have raised the complaint on the 7day return period. We raised the complaint on the 8th day cause we were not available at our home. What are we supposed to do. And also we wanted to return a product few days back. When questioned about the matter they replied that there wont be defective items always and that they are very good suppliers of good products. They also said that our returns were more than what we accepted, are we mad to just waste our money and buy and return again?. Are we supposed to use their defective products for the money we spent. Snapdeal cheaters. The order id for the product that we didnt receive is -[protected]. We dont have the product but they show delivered and also a message sent that it is been delivered

I had order nike airmax 2017 but i received a fake nike shoe, which doesn't contain bar code even the quality seems very poor. I complained them but they replied u need to complain with in 7 days. I replied i[censored] promised us for authentication of the product and in return cheated us. They said they can't help me in this regard. Please help me and others who were cheated by this online organisation by saying we sell original products and collect huge amount from us.

There was some mistake in product which i received so i requested for return and i waited for my order to pickup but my order was picked up after 20 days. And afterwards in sending the product from delhi to gurgaon they took 5-6 days which is not understandable. Then they checked it and initiated the refund. But today is 8th day and my refund has not yet reflected in my bank account.
I want to ask that for 1 order i had suffered for 1 month. And now refund has also not come. How many more days do you want snapdeal? I really loved snapdeal before this [censored] service happened to me. But as my refund reflects in my account then first thing i am going to do is uninstall snapdeal and never going to use it again and recommend my friends also to do the same. Highly disappointing. They must have compensated, but look they are not even giving my money. Worst service snapdeal.

Sir i am buy mobile swipe konnect prime 8gb
Item code:. Dw4243502
Order no: [protected]
Suborder no: [protected]
Hsn code: "85171290"
Imei:
"[protected]", "[protected]
80"
Dt 1 aug 2017 but company send faulty mobile i am give to repair in bharatpur service centre after 2 months company repair mobile and i am receive mobile but mobile switch off automatic please take action i want refund my money this company is very bad

I ordered 32 gb Transcend pendrive at 722₹, my parents received that Pendrive(they were unware about brand), after 14 days Pen drive stopped responding.Then i said them to take invoice and claim warranty but AFTERTHAT, FRAUD OF SELLER/SNAPDEAL AROUSEN, they delivered fake 32gb SONY pendrive instead of 32 gb transcend pendrive. and invoice made in the name of Transcend Pendrive.Snapdeal straightforwardly denied to take responsibility.
i lost 722₹, but it is okay:it was not 7K, So please it is my humble request to all don't buy these type of electronic products from Snapdeal or i[censored] buy please check its genuinity and match it with invoice. thanks.

I am not posting any image, but it is true.

Sir.. I have ordered this item mentioned above.. After that i returned it due to some quality and technical issue... The next day after the delivery the courier boy was picked the item... After 3 days they send me a message that the refund was not done because of incorrect bank details and they said to re enter the bank details... But in the website i cannot see the error or something... There is written as the refund is innitiated but i didn't get my refund... And further i try to call the customer and failed... It's been 2 months i don't get it... So please fix my problem as soon as possible...

Mene watch book ki thi jo ki 593 rupey me order book hua tha jb mujhe box mila to mene box ko open kiya tha box empty tha kripey meri problem ka solution kiya jaye box ko open kiya to box me watch ki jgah bolt tha jo aapko poc me dikh rha hoga please contact me my mobile no.[protected] hai

Sir, i have returned one item due to defect and refund has been initiated against order no. [protected] on 15/01/18 but till now it has not been credited in my account. I am constantly reviewing my order, but each time it's display that your refund has been initiated but non of the day i'm getting my money back in my account. Why it is taking so much time? Please help.

Shamresh kumar