Claimed

Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
Complaints 14445
Resolved
9447
Unresolved
4998
Quick Links
Statistics
Share
Contacts

File a complaint to Snapdeal.com

Having problems with Snapdeal.com?

File a complaint and get it resolved by Snapdeal.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Snapdeal.com reviews & complaints page 193

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I
iftikar hussain
from Barpeta Road, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund payments process

Address:781024

It is very shameful company like snapdeal have no any helpline number to talk with the customers care executive. I refund my product but after few days a message display showing that my bank account that i give for refund process is not correct. But when i try to contact customer care service their is no any helpline number to talk directly with the snapdeal member....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shyam patidar.
from Dhamtari, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud not giving money

Website:snapdeal

I buy a sara bag and return it till not get my bag or money back.
I want my money back.
They take both money and my bag also.
It is totally stealing something.
Get me my refund. Actuall firt they sent the bag but i did not get the appropriate one so i refund it back then it was declined by company then they said that they deturn the back but they did not send money or either bag. Fraud...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjay Sasihitlu Ramachandra
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung headphone

Address:600001

I ordered a samsung headphone, and i received same but that was damaged and one side not working condition, i returned the same too the snapdeal person came and got the product, he given a slip for return item mentioned. After that i didn't received a refund to my account for my cash on delivery payment, but that snapdeal website and customer care not working properly, i sent a mail to snapdeal couple of days ones but no response from snapdeal...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nirpad
from Arambagh, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake shoes

Address:737121

The sellers listed original picture of the shoe and delivered different shoe. The price is heavily discounted thus enticing customers to chose such a product. The price is the same as original but discounted almost 70 percent to make it a good buy. Snapdeal should ensure such scruples of a seller affects the snapdeal story for quick buck. The onus also lies on snapdeal to ensure products are original and hence the fault lies on the marketplace...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
W
waheed ahmad bhat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i have ordered 30000mah callmate power bank but the product was missing from the packaging

Address:560007
Website:Snapdeal.com

Dear sir i have ordered 30000mah callmate power bank on 13th december and delivered on 22 december 2017 when i opened the packaging there are empty box. I think snapdeal are cheated with customers. Order id [protected] and also i have paid rupees for the order 1149. My query is refund my money for empty order box. I have not a good experience with snapdeal....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
goelic
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile/return

Snapdeal have no return policy they send me defective item i want to return or replace this but everytime they replied only go to service center and get it repair customer care also give automated reply that my mobile number that i give when i place the order is not registered with them so they can not talk to me snapdeal is a fraud company so avoid this
Return request reference number 45205005...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Subhash Deka
from Hojai, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I bought a kingston micro sd card.. but insert a damaged sandisk sd card

Address:Kamrup Metropolitan, Assam, 781008
Website:snapdeal.com

I bought a kingston micro sd card.. But insert a damaged sandisk sd card..
So now i cannot return it.. I ordered it snapdeal but coming through [protected]@bookmypacket.com.. Why??? And my snapdeal order it show order cancel.. (Order could not be fulfilled due to seller unable to fulfill.).. So i want return my product or refund... My mail id - s. [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mritunjai
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong product I receive by snapdeal

Address:Gautam Buddh Nagar, Uttar Pradesh, 2013010

I have order pendrive of 16gb moserbaer pendrive usb 3.0 of rupee rs 355/-
On 16 dec 2017 cash on delivery and on 21 dec i get my order and when i open it doesnt foung in the box pendrive in place of that i receive cardreader.
As i come in this situation i ultimately call to sneap deal cumstome care and file about that complaint as the custome care said to me "that from i get mail on which i have to reply all the item which...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Karl CC
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

snapdeal is a fraud company and cheats you

Website:www.snapdeal.com

I am writing this message so that anybody who reads this understands how snapdeal is a worthless, cheating, fraud website.

On 13 dec 17 i ordered an item on snapdeal.com which i supposedly received on 15 dec 17. I paid the delivery courier cash on delivery. When i opened the item i realised i had been sent the wrong item, not what i ordered. I submitted a request on snapdeal’s website to have the item replaced with what...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
siddharthanoop
from Perumbavoor, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

adidas yeezy order got cancelled

Address:Ernakulam, Kerala, 682316

I've order adidas yeezy sply-350 outdoor black casual shoes, when i ordered the product first it was available with size 6. After 2 days, i've got message that it's been out of stock or discontinued. It says the order has been cancelled because the seller has not enough stock. Is it fair? Snapdeal should show the availability correctly, i am very unsatisfied with the service....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anandhan RM
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

paras magic gloss resin dwarf fountain/ item broken

Address:Hyderabad, Andhra Pradesh, 500055
Website:www.snapdeal.com

I have ordered this item on 24nov, they have delivered on 30th nov 2017. After received the item, we have checked the item, it was broken with same day i have raised the returned request, they didn't pick up my item till now. They sent the sms that we could not reach your place, please send it to mentioned address, when i tried to send the item, they didn't receive my item.

Still, i m sending email to customer care, no response...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kishan Limani
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

damaged and used watch. I have received

Fossil watch which is already used by somwone
Cheating and never expected from this compony and totally unfreah product recieved worth rupees 4995, though snapdeal provided discount on product but it was not mentioned anywhere that product will be unfresh or already used by. Someone... Advance payment was done by my debit card and never evr gonna purchase foe this cheat site...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
divyan1995
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return of the item is not made

Website:m.snapdeal.com

I purchased philips she1455wt earphones on 30th nov. As i received duplicate product i made return request and estimated pick up was 09th dec. After that i dint get any updates on return, so i wrote complaint mail to snapdeal customare care. I get response saying it will be done within 2 days. They dint return the item till now. Now they stopped responding. Please take necessary actions against them as they are cheating customers. Never trust...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Subhash Subramanian
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no delivery, and no refund given order id: 20427178278

Website:Snapdeal.com

Dear sir

I wish to submit my grievance with snapdeal. At the outset i am very dissatisfied with snapdeal.

My issue has not been resolved as yet by snapdeal even after 15 days of making the complaint.

Facts of the case:
This refers to my snapdeal order - details given below.
Snapdeal order id: [protected]
Order date nov 22 2017
My address:
Subhash subramanianbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sai Pravallika Abbireddi
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

didn't get my refund money

Website:Snapdeal

I didn't get my refund money for my purchase of 2 blue bebo crepe kurtis. Please refund my money back to me. As i already complained about this before but o didn't get my money. I[censored] want i'll re submit my ac details please make it possible and i have given a wrong mail for logging into snapdeal ac so please contact me by using my contact number.
Thank u...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
R
Rajeev24
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong size and used shoe supplied as new, not refunding

Website:snapdeal.com

I wish to bring to your attention very disappointing responses from your customer service.

My complaint, in short is as follows.

1- i had ordered "brune boots" about a month and a half back.
2- courier arrived in a couple of days.
3- upon opening, i found that -
— — the parcel contained pump shoes
— — size was possibly double of my size - never saw such giant shoes
—...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sagar Ladkat
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order id: 20608466807 (cosmic eldorado 1.0l 21 speed mtb bicycle matte gold - premium edition)

Address:New Delhi, Delhi, 411042
Website:www.snapdeal.com

I had ordered “cosmic eldorado 1.0l 21 speed mtb bicycle mattgold-premium edition” on 14th december – 2017, with order id: [protected]..
All of sudden on 19th december – 2017 i received sms from snapdeal that my product is been delivered, which in real is never delivered to me, so immediately tried to call several times on snapdeal helpline numbers but was never able to connect to them.. “i. E[protected] & [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Kasif Kashif
from Etawah, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

still refunded money not received

Address:Etawah, Uttar Pradesh, 206001
Website:www.snapdeal.com

I placed an order_id [protected] for pack of 10 lister 15w led bulbs but snapdeal sent me faulty mg_gold pack of 10 bulbs instead of lister then i replaced with snapdeal and they again sent me that mg_gold. So, i requested to return their faulty and bogus product. They kept the package but my money isn't refunded by the fraud s snapdeal. And their customer care service number [protected] is always giving ivr menus. Still i'm waiting for my...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

duplicate name product sent with similar looking images (check the image to know how they cheat you)

Address:Mumbai City, Maharashtra, 400080
Website:www.snapdeal.com

Duplicate product received
Please check picture
Order id: [protected]

How does snapdeal provide duplicate products.
If this is coming from third party then snapdeal must block third party duplicate sender & refund my amount.

On sending a detailed complain to snapdeal we receive a reply saying
"as your item is not eligible for return as per our return policy, we are unable to accept...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
Younisriyaz
from Bandipura, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong product delivered me

Address:462
Website:Google

My order tarkan dual usb 2.1a and charger also.but courier boy delivered wrong product bluetooth .magar mainey yeh product nhi select kiya tha .aaj snapdeal walo ney b wrong product bejh .ek tu
Itna late pocha upr se wrong product
Delivered kiya.mujhe ya apna product bjo yeh refund karo.
Within days mujhe rufund ya apna produ...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy