Snapdeal.com Complaints & Reviews

Order id: [protected]

I ordered a dress and when i received it, it didn't fit me so very next day i raised a return request. Return was done after the guy checked the product. Later they sent an email stating that it doesn't meet quality check and it has many stains. When i returned it, it was in perfect condition. It didn't fit me or there was no chance of me staining it.

Now, after writing to them and speaking...

On 22 dec 2017 i placed order for tata ceramic pcs ceramic full plate. The one i recived was of a size of saucer thenwhen i returned the product they did the pickup and the pickup guy checked the product and then took it. Now today i recived a message claiming that the product failed qualitycheck & they are sending it bak to does that mean they sent bad quality product to me & now not even ready to return it. Is it how you trouble coustmers...

Return request placed on 21dec 17 and item still not collected nor refund received. I have tried calling customer care but through ivr system i am getting reply that your request is under process and will be solved shortly. How long i have to wait i have already purchased the item from local market. Soon i will be shifting from this place. Please help me in resolving the issue....

I had ordered a owncraft muli casuals regular fit shirt, suborder no. [protected]. The recieved product was used and size was too big. I applied for refund. Delivery boy denied pick up as there were no tags and stickers with the product and this is the same reason for which i am claiming that the product is a used product. Several times i told them that i had received the item with same condition, no tags were there, a used product. But every...

Team,
I did order one shoe rack of woth around 1400 rs and snapeal sent different shoe rack of worth 600 rs around.
So i requested to replace the item on 14th dec but still i have not got my replacement.
Whenever i try to call customer care, they have settled the recorded audio and i am unable to switch to customer executive to talk.

Kindly help me on this and get my product replaced.

Ticket...

I ordered product hindware geyser, order id [protected],
I received product faulty, i requested for refund, snapdeal sent mail to courier the product by my own,
Courier cost is same as product cost, i tried to connect to snap deal, but customer care ivr don't have option to connect, sent several mails, but no single reply,
Today i got mail, written that your refund will be cancelled if you don't share courier receipt,...

We have received the defective & used product from your side. When, i open the packed, i found the product quality is too low. Its defective & used product. It has different style product as per display. As a customer, i have paid for it 4950 rupees. Which is a big amount. I want to replace it. I have also created a return request online. But i have not got any response from it yet. Please do the needful. Also find the product detail as per...

I have purchased nike track pant from snapdeal. It was not fit as expected so i returned it. Snapdeal is asking me my bank details which i have given to them. Still they are not returning my money & saying that my a/c details are wrong. I have checked many times & sent them the correct details. Still they say it's not correct. Do snapdeal really wish to return my amount???...

I had ordered inline blue skate with price of 2299/- but quality of product is not good so i put up return request with same day online after 4 to 5 days snapdeal courier boy was came at home and picked up the inline blue skate as same condition as they parcel it. But till date i. E. 05.01.2018 i dont received my payment. Snapdeal have 7 days easy return or replacement policy and also courier boy of snapdeal which was collect my product told...

I have ordered wd my passport 1 tb usb 3.0 portable external hard drive black on 26 december 2017 which was dilivered on 1 jan 2018.
Order id: [protected]
Actually the website of snapdeal is not showing the correct status of product when i was trying to track my order it was showing in transit (Delhi) and when i recieved the product the website again showing in transit, not dilivered so i was unable to cancel the order then...

I have ordered wd my passport 1 tb usb 3.0 portable external hard drive black on 26 december 2017 which was dilivered on 1 jan 2018.
Order id: [protected]
Actually the website of snapdeal is not showing the correct status of product when i was trying to track my order it was showing in transit (Delhi) and when i recieved the product the website again showing in transit, not dilivered so i was unable to cancel the order then...

Dear sir,

1. I ordered for nike air max shoes 2017 as i saw a very good price.
2. 3. I recieved my order i realised it was fake and counterfeit... I been using nike for a long time.
4. Now i am asking for return and refund and they flatly refuse it in the name of policy.
5. Instead of being apologetic and considering suing the vendor who is selling fake shoes on their site, they even refuse to collect...

I bought 2 samsung memory card 16gb from snapdeal on 13-dec-2015 and my order details is (Samsung 16gb microsdhc evo class
10 (Price inclusive of delivery charges)
Item code:. Dm424140
Order no: [protected]
Suborder no: [protected]) and this (Samsung 16gb microsdhc evo class
10 (Price inclusive of delivery charges)
Item code:. Dm424062
Order no: [protected]
Suborder no: [protected])...

I have placed an order from snapdeal on 4 december, 2017 and i have made the payment rs 1680 for the same product... But till date i have no update of my product and i have email them to cancel my order because it's too many days and i don't need the product now. They canceled my order and when am asking for the refund balance they are not giving me any reply about my refund balance... Snapdeal is totally fraud company and it is always cheating...

-date of incident[protected]
-client number - not available
- i ordered noora black leather jacket from snapdeal. Transaction was successful and money deducted from my account. (Canara bank throught net banking)
But snapdeal says my order is not completed, and any money taken from my account will be refunded within 48 hours, now it's been 48 hours and i dont think they are considering about it.
One more thing...

I purchased intex multimedia headphone mega,
Order id: [protected] through your snapdeal on 30 nov, 2017,
Quality so poor of this item that's y i return this item same as it is u given,
But in quality check process of snapdeal it is rejected? Why? I given item as it is but why are u rejecting, i have pics when i was returning that item, please tell y r u rejecting the item and instead of informing me y u r resend the...

I cancelled my order of 2 pair of shoes before shipment... I payed for order bye debit card... Snapdeal notified me as my money is refunded successfully but still i didn't get my money back in my debit card.. There is notification showing refund is initiated and refunded successfully on 1 january 2018 but i didn't get any money..
My order ids for two different order of shoes...[protected] & [protected] respectively...

I had ordered sony mdr xb 55ap earphone at rs 1085 (Mrp rs2490).. And i was so excited to get it. When i got delivered this product and open the box i found a duplicate cheap earphone of rs 50 having a fake packaging of sony.. I gave a request of return and refund.. But snapdea customers are too slow.. They didnt response my emails.. Kindly take a strict action against that selller.. Also refund my money as soon as possible...

I placed an prepaid order on 21/12/2017 for a motorola charger, i got messages from snapdeal that courier boy is not able to locate my address but i haven't received any call from any courier and suddenly on 29/12/2017 the status of my order shows "delivered". I have written to [protected]@snapdeal.com and in auto-response it says that i'll be contacted in next 24hrs. But i haven't received a single from there end. Customer care [protected] is having...

I ordered for a micromax mobile. At the time of delivery i found it was defective. When i raised a return process for the same the customer care mailed me that the product is not defective, and i cannot return the same. I dont understand how can they know about the condition before its delivery. If this is the process of their checking the product before shipping, then why there is an option for the return/replace. I dont understand why these...