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Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 196

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J
Jigark1500
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return not accepted

Address:380050

I had ordered indiweaves black woollen track pant on 1st december with orders id [protected].. I received a simple track instead of woollen track pant and product is not as per described and when i placed the return request after two days i got the mail that return request is been closed saying your account is having transaction issues.. If they have issues than why they are accepting order and processing them.. Why not rejecting the order.....
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Satinder_313
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud by seller

Address:Kapurthala, Punjab, 144401
Website:Snapdeal.com

So i ordered 1 pendrive fromantic snapdeal. And i got email that order has been changed to another seller as the last one is unavailable. I received courier of pendrive with cod and all my details mentioned as i gave it on snapdeal paid 350cod to the delivery man. Then i got after the email that the order has been cancelled we're not able to deliver as product is out of stock. I opened my parcel which i received there was a # card reader...
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jigisha 7777
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

partial order received and them services are pathetic

Address:560038
Website:www.snapdeal.com

Hi,

I have placed an order for walnut. Which say 400 gm packs of 2 for 624.

I received item which is 200gm pack of 2.

I have no option to return. I tried to reach them to talk but not able to talk on given number. It is hassful services to deal with it.

I have an email that saying on 2 pack of 400 gm.

On them website now it showing 200 gm pack of 2.

Please...
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D
Deep Uniyal
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

got fake macbook charger

Address:160062

Am a regular customer of snapdeal.I bought a mac book charger from your website which cost me Rs.5800 and my order id was [protected] .According to seller, this is the original apple mac book charger and it comes under apple warranty if there is any problem with the charger.After use of less than 2 months, it stopped working an i went to the apple authorised store, they said this is not original charger.I got fraudulent by your website and...
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S
sandeep9263
from Bihar Sharif, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money not refunded... order id 25168414916

Address:Sheohar, Bihar, 843329

I have order a product on snapdeal 19 nov.
And i delivered the product on 26 november...
After recieved the package... Item not good
So i return request on snapdeal 27 november..
I return all original invoice and product by ecom express...
Today i track my order on ecom express...
Snapdeal agent refused the product why

My returned ticket id is 44856899
And order id [protected]br...
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K
Kavishree
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount is not credited

Address:Bangalore, Karnataka, 560034
Website:snapdeal

Hi,
I have ordered a saree and paid the online cash using my credit card.
I have cancelled my order within half an hour, but still amount is not refunded. They called me and informed that they will refund within 7 working days. It's almost 20 days got over. I didn't get any updates also. Can you refund it soon. Service is too worse.

Order details:
Order id: [protected],
Ordered on: 15 nov, 2017br...
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Subhrasingh
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I can complain about refund

Address:Moradabad, Uttar Pradesh, 244001
Website:Snapdeal.com

Maine ek necklace set return kiya but usk paise refund nhi hue... Maine bhut emails kiye nd customer helpline line pe try kr rhi it's about 1 month but mere paise nhi aaye mere account me and aaj msg aaya bank detail galat h so refund cancel kiya h nad plz bank ki correct detail de... Nd koi option nhi de ra mere order pe bank detail correct krne ka.. Nd usi bank detail pe snapdeal se hi refund hua h then ekdm se bank detail glt kaise hui......
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hbsunildo108
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

micromax bharat 1

Address:577101

Hi purchased micromax bharat 1 mobile from snapdeal on 14 the november in box there is no bsnl sim card of 97 rs offered and they are not receiving mobile return
Because of i have purchased in snapdeal advertised bsnl 97 offers with micrmax barat 1 phone but they are not sent any sim card with the bundle. And i went purchase sim seperetly in bsnl office for this offer they said sim cannot be issued for this and also contacted micromax...
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S
srishtiagrawal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund money not received

Address:Ghaziabad, Uttar Pradesh, 201010
Website:Snapdeal

Order id: [protected] srishti agarwal:
To: [protected]@snapdeal.com
The concern authority, snapdeal.com sub: refund not successful and its very complicated issue. Respected sir, this is to inform you that i purchased a cloth through snapdeal order id: and the product was different so for i lodge a request for return and refund, its pickup by snapdeal by 30/11/2017 but still now my refund was not progressed. I tried to contact...
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avadhesh18
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not returning product with in 7days

Address:Nagpur, Maharashtra, 440015
Website:www.snapdeal.com

I have bought a elica chimney from snapdeal which delivered at 1st nov 2017. After this i contacted to elica for installation support but no one came to installed neither any confirmation call so initiated return within 7 days period. But till date nither snapdel return item not called to resolve issue.in snapdeal anyone can not talk to directly customer care executive. One month passed, snapdeal is not returned item. Very worst ever experience...
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M
Munazir Mansoor
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

warranty related

Address:Bangalore, Karnataka, 560029

I ordered samsung headphone from snapdeal and when product stopped working i visited samsung store to claim warranty then samsung rejected claiming product serial number is invalid and i can't claim warranty and ask me to contact dealer, when i contacted snapdeal they want written proof and samsung says they don't provide any such finally i got some email conversation between samsung that says which are product they sell and there serial...
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T
Tanuj Singh Kushwah
from Saraipali, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order return issues

Website:Snapdeal.com

I have purchased a pendrive but it was defective so i applied for return. I changed the pick-up address to return but it is still showing the old pickup address. So i want to change the pick-up address but snapdeal is not giving an option to do it. Their customer service is also very bad. Their response time is very late. Also they don't have customer care executive service....
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P
pknay12
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

receipt of one product while payment of two was made

Address:380058

Name: smruti nayak
Address: c-12, 502, iscon flower, bopal, ahmedabad
Invoice number:safe38/1003114, dated: 08 nov 2017
Product: impression wall running horses vinyl multicolor wall sticker

Received only one product, and i m bit delayed in lodging complain as was back in town on 01 dec 2017, and inspected the parcel which was received by my neighbour.

Please take suitable action,
br...
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kamran2011baig
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

replacement of the product which is under warranty

Address:Mumbai City, Maharashtra, 400058

Dear sir,
I have ordered a reboxed nokia 1600 32 mb black order no. [protected] and sub order no. [protected]. The product which i have received is not working properly.
1) the battery is not charging it seems there is a problem of batter or a charger
2) when i m inserting a sim card it is showing no sim card.
The product is under 3 months warranty. So i am requesting you to kindly assist me on the same....
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Mohit454167
from Srinagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

received incomplete product main product missing and have been cheated by snapdeal

Address:Jammu, Jammu and Kashmir, 180001
Website:Snapdeal.com

Respected,
My name is mohit gupta. I have placed an order on your website. I bought the allyson fitness orbitrek for my personal use... I have placed order under the name pawan gupta.
I didnot receive my order complete... The order which i placed had 4 different things they are as follows twister, stepper, dumbells and the crosstrainer... What i receivedis only 3 items in a small box a twister, stepper and a dumbells. The main...
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Swapp52
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake product received

Address:401201
Website:www.snapdeal.com

I have ordered boats earphone on snapdeal order ID : [protected] and i have received cheap road side earphone .which delivered before delivery time given..i have attached photo of products which i have received

this is very unprofessional activity done by Snapdeal...
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Meenal Tiwari
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the small size

Address:Bhopal, Madhya Pradesh
Website:snapdeal

Ths is regarding the product carpet with id [protected] delivered on 8th october. The size of carpet received is small and not the size which i ordered for. I request you to kindly replace it. I already lodged a complaint over the phone. I could not place the return request in the stapulated time as both me and my husband were down with severe viral infection and high fever. I request you to consider my request seeing my previous record and...
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Moasunep Pongen
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no contact while delivering in the given contact number

Address:797112

Esskay courier — shipment no s5p[protected]


I had ordered a shipment through snapdeal, which was suppose to delivered to me at discipleship bible college, signal angami village dimapur via esskay courier service (Shipment no s5p[protected], which i didn't even receive a call from the delivery person but then i received a message that they were unsuccessful to deliver the things to me. Therefore i want you to contact...
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Viki Shokhanda
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nike black slippers

Address:New Delhi, Delhi, 110071
Website:Online shopping website

I ordered nike slippers few days ago on snapdeal bt they sent me different and used product. But when i emailed them to return the product, they try to game with me of pick up. There is no pick up happened till now. I had mailed them several times bt they replied to apologise bt not taking some necessary action. I am not happy with their services. I want a satisfactory solotion. If they dont have solution then refund my money. I dont want...
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Navodithyanki
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong product return not picked up and cancellation request closed

Address:700156
Website:Snapdeal.com

Hi i ordered a more then 5 step aliminium ladder and i got 4 step aliminium ladder.
So i requested return of item which was accepted by snapdeal.
But no one came to pickup item and i got several messages every morning and night as follows:

1. Hi! We will pick up your order (S) [protected] from snapdeal today. Please keep the item (S) ready. You may call us at +91 [protected] (Koushik das.). Feel free to call us...
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