Snapdeal.com Complaints & Reviews

Sir,
My self Sh. Rahul Sood R/o 122-A Ghondli Krishna Nagar, Delhi-110051 and my mobile no. is [protected], my snap deal order id is "[protected]". I had send a return request and a delivery man taken up the parcel from my place, but today[protected] again the same item is delivered on my address, and now no return request tab is showing on your app, so its a request to you to pick it up back from my above mentioned address and...

I have ordered two books from snapdeal worth rs 486... But as i recived the order i was surprised to see that some old book has been placed in my parcel whose code is less than 100... Even i emailed them and ask them to replace the product but they assured me that they will sort out my problem and will provide my original product means which actually i have ordered within 2days.. But it is 5 th day till date they are neither replying my emails...

I have purchased "smartron t5524 (64gb, 4gb ram) - srt phone" from snapdeal. However i have received the faulty phone whose camera was not working properly, i have raised the return request on your website and my request was rejected claiming that delivered mobile was in perfect condition. After getting tired with snapdeal guys. Today i visited mobile service center and they declared that camera of mobile is faulty (See attachment) and they...

As i was discontent with the quality of the hugo boss perfume i requested you to take back the product and refund the money. Though you have taken back the item i have not received the refund into my account. I am very much unsatisfied with your service. I would like you to do the necessary for refunding the amount. And if its a mistake from my part i would like you to give proof....

I am really unsatisfied with your stupid service. I placed an order for football shoes and another pair of shoes last week.

I have still not received the football shoes - vector x fusion red football shoes.

The order was canceled from your end with informing me.

The total bill amount was 1500+. I had redeemed my reward points & had got a discount voucher worth rs. 1000. Therefore, effectively,...

I bought memory card of sandisk ultra 32 gb in oct 2016. It is under warranty period of 8 years. Now it is not working. When i talked about it to sandisk team. After taking several queries they said that the memory card is duplicate. When i contacted snapdeal. He said that he will refund my money. But the main point is that the cost of memory card from that time to now has changed. I took that memory card on amount rs 552. The same memory...

Asus zenfone 2 4g 32 gb silver was ordered and payment was done via card.
When the product was opened it there was some snack pack inside instead of the product.
Tried calling on snapdeal customer care number does not exit.
Repeatedly mails were sent to have this investigated but they reply same template of 'will revert in 24 hours'
Order id: [protected], placed on 27 dec, 2017...

Ordered a product from snapdeal, product name dell genuine original laptop adapter charger 65w 19.5v 3.34a inspiron 15 3520, 3521 & power cord snapdeal order id : order id: [protected] (1 item)

Placed on 22 dec, 2017. Delivered on: 27 december, 2017. After delivery the product does not work. So i a return the product (As per 10 day return policy) (Ticket id:[protected]. 29/12/2017 currier person call me for pick up item he come...

I've ordered a samsung earphone on 20th december and they delivered a iphone one 23rd december and that too very delicate which may get destroyed any time. And hence i applied for the return and they came for the pick up on 27th december. And since then i'm waiting for my refund and got no sign of it. While tracking it only shows it is under quality check process. I'm unable to contact to the customer care. And i got the message that it failed...

Hi,

I have ordered the above material on 15-dec-2017, i received the material on 01-jan-2018, after delivery they assigned for technician for installation.

Technician came to installation on 05-jan-2018, technician him sel[censored]npacked for installation, that time we found that supplied material was damaged.

I have given the return request on 5-jan-2018 (Ticket id:[protected] and showing the message...

Hi, i have an issue with refund information, the product i had ordered was returned to snapdeal on 25th aug'17 through courier and got information that "refund is initiated" on 29th aug'17. Please find the details of order. Order id: [protected], product : puma grey hooded sweatshirt, order amount : 1500/-the product is ordered in cash on delivery method...

Snapdeal is a street impression company that hazards with the customer.
With me the company has just threatened a simple phone, which costs only rs 2, 399... Snapdeal is a fraudster company. Please do not order any of this company or you may be a victim of danger...

i ordered a phone on december 12, 2017
Order id: [protected], placed on dec 12, 2017

Which was received on december 14, 2017. Missing...

It with great disappointment that i'm writing this mail to you. The subject order was delivered to me on nov 25th. On seeing the pack it was clearly evident that the product delivered to me was fake. I immediately alerted snap deal help centre and also raised a return request on nov 27th.

However there was no response and product was not picked or a confirmation given to that effect until 1st week of january. After repeated...

This is regarding my citibank cashback that i am supposed to get on my order (Order id: [protected] for "blue star premium e series table top water dispenser").
I was supposed to receive 15% cashback on this in december month but i have not received that yet. I dropped a mail to snapdeal customer support regarding this but haven't heard back anything from them. Request your help in this....

I have sent 5 emails so far to the customer care, there is no single response from the customer desk, i don't know whether customer care really exists in snap deal. There is no escalation matrix provided and we can't reach the customer care to discuss our problem.

I have returned this order due to the wrong description provided on the website and it has been returned along with the other bag 10 days ago.

Hope...

I have placed 2 orders against which cashback offer was applied but i have not received against any order. Total amount of cashback is 150. On first order cashback of rs. 100 was applied. The amount should be received in form of snapdeal cash. That was normal cashback. On 2nd order cashback of 5% (Rs. 50) was available on hdfc debit card but i have not received in my bank account....

I have purchase 1 product.
But deliver different product. So i was returned thise item. But snapdeal cancle my return request. And not properly support for customers care. So. Please contact mi to thise no[protected].
I was complaint against snapdeal with thise cheet service. So please return my price amount-1199rs to my bank account for argent basis...

I have raised a return request, but nobody came up or called me. I got message stating i was unavailable to pickup the item and rescheduled it again. Initially it was updated that it will be picked up on 10th. Now i got a message stating my item will be picked up today. i am currently out of my place.
kindly help....

Dear sir I buy a phone. Model no one plus 2. With order ID [protected] and mobile no [protected] . While I contact to coustmer care. They told me no have any order with this no. I try to contact coustmer care assistant but no have any options there . The product you delivered me is damaged. After deliver of 2 hours I apply for return request. Please help me soon as possible...

I had ordered phone kichoda66 wroth rs.1000... But when i recieved the parcel the item was completely missing... Nothing at all... Just a piece of marble in the box.. Hw can they do this to their regular costomer... And its not just ist time this had happened to me in 2016 also.... I have been cheated online... This is shameful act... I am disappointed... Now i want my money refunded as soon as possible... I tried refund option in the app......