Snapdeal.com Complaints & Reviews

I have returned a product named as "orpat hand blender hhb-157e wob colour - voilet" cost rs. 1000rs.. Snapdeal asked me that they do not have any pickup facility from your location so please sent the product by choosing your own carrier and we will reimburse courier charges as well. Then i sent the product by paying to the courier. The product has been received by them and still they are not refunding my amount. I have written several emails...

I had ordered pack of 2 baremoda tshirts of size m, but i received 1 tee of size m & other size xl so i returned the product & sought replacement, but my product was sent back to me saying quality check on order failed, though i returned product as it was delivered.
This is highly unfair way of dealing, kindly resolve it i[censored] care for hard earned trust o[censored]r customers...

I had placed an order on 1st january 2018 and now snapdeal has cancelled my order due to the seller. I have already paid the amount through the card. I want my order to be placed. I had made an customer call and the answer i got is "your order has been cancelled and you will get refund". I got this answer through the software not by the man. So i kindly request them to place my order at any cost or a consumer case will be filed...[protected]...

I had placed an order and now snapdeal has cancelled my order due to the seller. I have already paid the amount through the app. I want my order to be placed. I had made an customer call and the answer i got is "your order has been cancelled and you will get refund". I got this answer through the software not by the man. So i kindly request them to place my order at any cost or a consumer case will be filed.....

I have requested return for my order number order id: [protected] (1 item) details
Placed on 29 nov, 2017

Since the item was defective. It was not taking charge!!!
No one collected!!!
Only sms update!!!
I got a call from them i again inform please send your people for pick up!!

Never send!!

Sent more than 30 emails no reply or no contact from snapdeal.
I initiated...

My previous complaint for same issue was marked as "resolved" without any resolution. Even there was no further communication about the issue.
Below is/was my complaint to sanpdeal affiliate team

I have earned (?) around rs. 36000/- as affiliate commission for the month of october 2015.

Still i am awaiting the payment for this.

Till today, i have taken followups with more than 50 email...

I had ordered the boat bassheads 200 extrabass in ear earphones my orderid is [protected]. I received earphones from snapdeal and as soon as i unpacked the received package, i saw a box which was itself not packed and was torn off, the label on box was also torn but then i tried earphones and came to know that the earphones are defective and one of its side doesn't work. I was very disappointed. So, then i requested for replacement and they...

As i had ordered a nike jacket in an offer.. When i received it i found it duplicate and different from the description given for the product. And it's material is very low quality.in description they have given it as a dipatchable hood but the one i received is non dispatchable hood. And the jackets stiching threads is not strong. As i have paid rupees 1799 but the jacket i received is worth rupees 500. So i have requested to return but...

We order placed for.. Sony micro vault usm 16 gr/ bz 16 gb usb 2.0. Utility pendrive. Black. For your. Snapdeal so my complant.
Is. This pendrive in sony company works slow
The work is when we tranfer. Files its goes very slow. And proceesssing slow
Therefore. It. Takes. A long. Time.
Therefore what we do... Plz tell us.
How recover my problem...

Snapdeal is worst.
I have sent item return request from past 10 days.
No one came or pick up after so many follow up
They rejected request once.
I mailed, they responded after 3 days.
Item picked up.
Now mail says refund will be done after some quality check and after 13days.
Ridiculous.
Who take 30 day to complete order.
I hope should have bought from local.
Horrible service.br...

Sir i order lenovo k8 and it shoe lenovo k8 black back side dual camera but it dillivered to single camera phone. Why..??
Then i replace request apply it will show the optio your return request declained.

I write also snapdeal when i lunch the return request but it can dillivered wrong mobile..

Please help me my mobile number is [protected]...

Hi,

I had initiated return for order id [protected], however nobody came to pick up. The delivery boy isn’t collecting my order without providing me with any suitable reason.
When i had received the product, i found the product is different. What was shown in the image provided by snapdeal was totally different to what i had received.
I had informed snap deal through email and responding like customer who...

Order id [protected]

This is now turning into harassment and absolute inconvenience for a customer.. I ordered a product a black adidas slipper of a particular strap didn't received the same product i asked for replacement they did replaced the product however took a very long time and still send the incorrect product instead of me emailing the team and making them aware that i have already received incorrect product make sure...

This is vinu... My snapdeal order id: [protected] i have ordered one product last month that product was not good quality so i returned my product they picked up my product on december 1st till today i didt get my refund... Nearly they making one month... And i called customer care number i waste they says only to make any quary through to website. I need solution for this...

Dear ms. Joshi,

Thank you for contacting us with regard to your feedback on the l'oréal professionnel x-tenso care shampoo & hair spa smoothing cream bath, which you have purchased from www.snapdeal.com. we appreciate the time you have taken to contact us.

At the onset, we would like to inform you that the l’oréal professionnel products are exclusively available only in professional salons and are not retailed...

Hi i am manju, i ordered cromton geyser. Delivered wrong product by them. Hence
I request return process.. I don't receive any reply for the same. Later i wrote a mail to snapdeal. Then they send that
W message i got

Update on refund request:
Manju, sorry! We are unable to pick up ur product... As your
Address lies beyond our serviceable area for reverse pickup. Please courier
It within next...

Order [protected]
I registered a replacement request as i received a smaller size of the shoe i ordered but now i received an sms that "your item does not pass quality guidelines" i mean this is ridiculously i have worn the shoe only once just to check the size how could it possibly be "not fit" for replacement. If something happened to it while shipping then that's not my fault. I really trust snapdeal and have ordered frequently...

I have ordered the product on 1st dec'2017, it was delivered on 8 the dec'17. But when i opened the box the product was defective and returned and item was picked up 19th dec'2017. Till now no refund has initiated and still shows your item will picked up on 28th dec'17. I have follow up customer care 2 times, there is no response. Please take action and refund my amount.

Ram...

My order id:[protected]
Yesterday a currier boy came to my home to deliver the product, my mother gave him the money after taking money in his hand he ran like thief and deliver only one parcel in place of two... We try to catch him but he was gone.
Now i decided to file a complain against the currier company and snapdeal also if they didn't refund my money....

I had ordered nike 2018 kwazi green running shoes. Order no [protected]. What i received were a pair of totally substandard local make shoes. I had paid the cod amount of rs 2899. I immediately complained to snap deal with the invoice and the pics of the shoes. A reverse pick up was arranged for the same. Now i get a message saying delivery is arranged from a different supplier. The delivery was attempted today, but i refused to take delivery...