Snapdeal.com Complaints & Reviews

Dear Team,

I write this mail with utmost dissatisfaction that the order id:[protected] has not been fulfilled by Snapdeal. I ordered for a Micromax Canvas XP 4g on 3rd November 2017. A parcel was delivered on 7th November 2017 with the invoice number S9791F/1004360 mentioning the enclosed item.

As the parcel was tampered, I had raised a complaint on the same day. On 8th November 2017, a representative visited and opened the box. To our surprise there was no product inside the box. The representative gave a report on the same and said snap deal would contact us. There has not been any communication from Snapdeal in this regard. Our attempts to reach Snap deal customer care over phone has been invain. Further more the return order has been marked as Closed.

This is the first time I have shopped through snapdeal and my experience has been really bad and there is no update on what action is being taken or what steps need to be taken from our end. Snap deal has left us in the dark with such poor service. I would like to consider this as a formal complaint and process the refund of this request at the earliest.

Thank you
Regards,
Amuda

Order id: [protected]
Nike lunar flyknit 3 shoes. Size 10

I had placed an order on 21 sept 2017 and because of bad quality issue i had made a return request within few days of delivery. I have mailed snapdeal about 10-15 times and my request keeps getting cancelled with false claim that i am no longer interested in returning. I have also received confirmation calls from snapdeal clearly stating my return request to be processed but they keep closing return requests. I has been so long. The shoes seem to be completely fake and many other reviews also state the same.

In the process of refunding a product, a power bank which i wanted to replace the ifsc code is showing an error that it is invalid but i have checked it thoroughly and it turns out to be correct.

Even the product seems to be very old and used and the product description was very wrong and different from the recieved product. Snap deal has given too much inconvenience in the process of returning the product and asking for a refund.

The error shows that the ifsc code is invalid but it is the exact code for my bank account. I expect snap deal to rectify this and please help me.

Dear sir/madam,

I had order daiwa tv on 24th sep 2017 to snapdeal.com
I have received tv on 29th sep 2017. However, i came to know that tv is defective. When i called snapdeal customer care, they told me that their logistic partner can only deliver tv at customer residential address when you placed order.in case of return of product, customer has to bear the courier charges. Once snapdeal received product back then they will reimbursed the courier charges. I have recorded the customer care call for this communication. I have return the tv to snapdeal and got replaced product as well.
I had sent number of mail communication to reimburse the courier charges on the below email ids
I. [protected]@snapdeal.com
Ii. [protected]@snapdeal.com
Iii. [protected]@snapdeal.com
However, i didn't receive any single reply from snapdeal.
I have sent first mail on 11th oct 2017 and since then i am continuing follow up with snapdeal. No body from snapdeal is looking into my issue. I really doubt on professionalism of snapdeal team. They even don't have courtesy to contact customer. This is really frustrating experience with snapdeal.
When i called customer care number[protected], it has prerecorded ivr. It would be impossible to talk to machine.
Kindly resolve my issue asap.

Thanks and regards,
Dharmendra verma
Mobile no. [protected]

Need my money back to my account. The veet product what you have sent is incomplete in 1st order only i told u then also u have sent the same product back for the second time what is this nonsence over phone also it was it was cleared that it will be refunded. I am ur regular coustermer u should not do like this its not fare. I hope it will be refunded soon. Thank u.

Dear team, i have order one item dated on 01/11 wide order no.[protected] name of hemal parmar and it was delivered appox 8/11 or 9/11 and i was do the request for return the product and it was registered and finally reply you will received the call within 48 hours but till date i was not received any call from snapdeal deal...

Kindly suggest the return process

I ordered a jeans on 10 october which was issued to me on 18 october. I returned that product within the date pf return policy via dtdc. But it was returned to me because of some problem. Again i sent it via india post and it has been delivered successfully. Now i wasted my money 2 times on courier and speed post. Now i sent the details so many times but there was no response. U just have no care about your customers. U have to learn from amazon representatives. [protected] is my product id.
44288583 is my reference number. I am not able to talk to customer care, the call is not getting connect
Kindly refund y money as soon as possible

Dear sir/maidam
07th/november/2017 my product delivered by snapdeal. When i open the box then i saw different item in the box. Then i complain in snapdeal site. My order id-[protected] and complain and refund ticket id[protected].
My product was picked in 09/11/2017 evening by your courier boy. I would like to kindly request you please send money to my account as soon as possible.
I hope you take my problem seriously and resolve this issue as soon as possible and please send money on my bank account. Please help me sir. I sincerely hope you will help me. Please sir send money in my bank account.
Thanks and regards
Shweta kumari
Include:
1-pickeup recipet by courier boy

I shravan kumar. I am a snapdeal user. I brought one sony laptop battery from snapdeal. The battery will be deliver in 2 days after that i check that battery. That battery is dead. I put that battery on 2 hours charging that battery is still in 0%. So i give the refund request to the snapdeal. After that one massage came to me that "your item will be pickup today" but know one came to me to pick my item. After that the same massage will came somany times but know one came to pick.in that massage no contact no. So i can contact that person who pick my item.

I bought
Zaveri pearls temple carved golden necklace set and
Apara exquisite golden antique choker necklace set with austrian diamond the products were defected and not exactly what i thought so i returned both products... I returned it to snapdeal not to zaveri or apara.. I don't know how both sets inter change to each othe may be the mistake of courier man or by snapdeal... They called me and said we are trying to solve this problem... But still i don't have sets nor refunded money... I am really very disappointed. It was first bad experience with snap deal... Now i want my mony back

I applied a job in snapdeal via quicker job. After applying i have receive a email regarding the requirement and then i fill the form and send my details.
After 2 days i have a receive a conformation regarding the selection and they call me and said pay the amount of rupees 1650 (Uniform fees).
After paying the amount, for opening salary account and mediclaim they told me to pay the amount of rupees 4990.
They said that the amount 4990 is refundable after opening the account.
After i paid the amount they are not responding to me.
Both the amount are deposited inthe name of senior accounts officer (Neha kumari) snapdeal in bank of baroda.
Email : [protected]@snapdealcareers.in
Email : [protected]@snapdealcareers.in
Ph. No: [protected]
Mobile no: [protected]
The mentioned email id and phone number from which they contact me.
The below is the account number which i paid on be off of state bank of india amar kumar a/c no - [protected] ifsc code sbin0017930 deposit the amount before 2pm cont : [protected] sourav nigam senior hr exce.
So plz take action on them and refund my amount of rs.10000

Such this is my last product from your company..no responsibility yr product is always dumb, why u give a customer care no, dial Karo lagta nhi h ..mre product ko 3 weeks ho chuky Hai..kuch at pata nhi h Kya haiii

Hi team

I ordered nike air max shoes. I got shoes on very high discount during diwali. On seeing first i noticed that something is wrong with shoes. Shoes was worth rs 15000 and from snapdeal got at 4k. After wearing twice the nike name on rubbed off and shoes also not comfortable while wearing.

I will request for change of shoes as its fake nike show. I have nike shoes and it clearly shows that this one is fake. I don't feel wearing it. I would request a change of shoes or refund.

Hello sir
I am ashish kumar jain and purchased a pair of shoes of reebok from snap deal website and below is the order details
Oder no - [protected]
Date of order[protected]
I received the product on[protected]
On verification of product bar code we are shocked to find that the bar code does not match any document search result show "x000po9sxt did not match any document" we have inquiry the product on local reebok showroom they explained that product is fake one

I have not received the refund amount from snapdeal since 1st week of december, 2016. I purchased one garment from snapdeal vide order id [protected], dated[protected] and paid through debit card. I received a different item and the same was returned on[protected] with a request to refund the amount (Rs. 971/-) to my bank a/c. I got in touch with their customer care[protected] repeatedly and informed them that the refund had not been credited to my bank a/c and mailed scan copy of my sb a/c passbook, atm mini statement on[protected] &[protected] respectively to their mail-id. As per their telephonic request i made contact to my bank’s home branch and bank’s customer care and shared their refund reference number[protected] but in vain. I repeatedly lodged complaint for the same and they also repeatedly sent a stereotype message over telephone/e-mail that they had already issued a refund to my bank account on 3/12/2016 with rrn[protected]. It is a question of transparency for the said refund as initially they informed two different rrn on different dates (Rrn given [protected] on[protected] and rrn given [protected] on[protected] to my registered mobile through sms.

I Vijay singh order jockey shokes. My order invoice number SC51EF/1000913 and amount is 549. But i does not receive my jockey shokes and does not receive amount .

From:-
Vijay singh
SDMC Primary School
Khazan basti
City:- N.D. 110064
Mob. [protected]

I ordered for puma webester black and grey flipflops quantity of 2 but I received only one quantity.
I received invoice for 2 quantity and even I received mail saying that 2 quantity has been delivered
As the ordered quantity is 2 what I got is 1 quantity as amount has been paid before.If I opt for return then it's displayed as 2quantity so I need to return individual product but I received only one

Please do help me in getting one more item

I've ordered a watch from snpadeal it shows it is delivered but I haven't got it pls pls help me I have a ready payed money please help me

Cheat & fraud dealing via snapdeal,

Order id: [protected]

I had raised the refund claim for damaged product. But snapdeal are just said that we processed. But till now i haven't receive the refund.

Product description: asha screen guard for desktop

I have already got the query regarding my refund status by mails & calls from my bank, my atm debit card, and specially sbi main branch mumbai. They said to me on conversation that refund return is the responsibility of online shopping hub.

And also sent the bank detail to snapdeal. But still no response.

Payable amount rs. 399

By snapdeal, "expect refund of rs 399 in your card 6220-xxxxxxxx-7098 under the name 'jasper infotech' or 'snapdeal'"

Till now i haven't received the refund.

Iam order battery operated kids car and i received damaged item so we r send return requist and he is send return form after am sending it manually by courier but the courier not receive the snapdeal costumer and it's replyed complaint closed. And he is wasting the time and snapdeal not receive the item and costumer support replyed item in return in transist near snapdeal gowdom present item in hyd courier office..