Snapdeal.com Complaints & Reviews

I ordered 4 adidas shoes. Product description describe it as 100% authentic but when its delivered. All of them are fake maybe 1st copy, i complain all to refund but i got back my money only from 2 shoes. I sent them back via dtdc courier to the adress given core trading co haryana and azubaa gujarat. Dtdc confirm that they have delivered to them but these two adress said that they didn't delivered. What is the problem snapdeal? I'm very disappointed.

On 15 oct i received a defactive product(order no [protected])and on the same date i request for return but till today date 5Nov 2017 i have not got any responce from the snapdeal.

Sir i have puruchased jio fi3 router but delivered the two Rin detergent soaps. sir i am return this product .but still know customer care side there is no respone. there is no called.sir my order id [protected] and my ticket id 44511848 and my contact number [protected].sir please help me

On receiving a wrong order, i requested return on the same day, i had ordered for a product which was a set of two, but i received only a set of one, but it has still not been picked up. It was told that it will be picked up on 28 october. And it is 5th november today. Later i will be told that 7 days return policy has been exceeded. I have got nil help from of the help options on your website.

I have bought muscletech whey protein from snapdeal And i got fake product. And they are telling that they will not replace this item.

I have ordered a kemei px trimmers product from snapdeal on 30, oct.' 2017, order id. Is [protected] and total rs 405. Snapdeal was delivered that product 03, nov.' 2017. Same day, i am charging the kemei px trimmers product and then try to use it but not working this product. This is a damage product — kemei px trimmers that product delivered me. Please request to snapdeal company that my product replacement, as soon as possible, or refund my money. Kindly action as soon.

I meghna govind patnam have applied for a pan card at mumbai, as the house was closed, it has returned to your mumbai regional office. Please note the application form no. Was u-g[protected]. Pan no - dyzpp7506l

Request you to resend to my following address :

Meghna govind patnam
Room no.401, rajiv gandhi nagar,
Committed chawl, dharavi
Mumbai - 400017.
Mobile no. [protected]/[protected]

Regards,

Meghna govind patnam

Hi consumer forum team

This is sundara vinod kumar from kakinada. Please find below the details of product regarding which i'm going to register a complaint on snapdeal.

Product name: motorola moto surround wireless bluetooth headsets with mic-black.
Item code: dw1685743.
Order no: [protected].
Suborder no: [protected].
Invoice date: 21/dec/2016.
Invoice no: sbd08f/16-17/1209.

On the invoice date of 21/dec/2016 i bought a product from snapdeal and it was in a good condition for about 3 to 4 months and there after it has got a problem, when i tried to register a complaint regarding the problem i faced, snapdeal team suggested me to visit the nearest motorola service center in kakinada and hyderabad. Then the drama started by both the snapdeal and motorola service centre. When i visited service centre they are saying that only mobiles will get repaired not the accessories. When i informed the same thing to snapdeal they are asking a written letter from the service centre by stating the reasons that why the complaint can't get rectified there. When we visited service centre, again the drama got started that they can't provide such written letters. Its been 4 months since i'm facing these problem and yet it wasn't got rectified by snapdeal or motorola service centre. Do the snapdeal people and motorola service centre people thinks that the customers were fools.? And if their answer is yes, i'll proceed further ones this problem was not got rectified soon. The warranty of the product is going to be over soon and i hope the problem will get rectified within a very short period. Snapdeal to provide a clear solution whether they will provide a new product or fix the problem of the currently using product or i need to proceed further with this complaint. Expecting a quick response from the snapdeal team.

Regards
Sundara vinod kumar
Mobile: [protected] / [protected]
Email: bujji. [protected]@gmail.com

I have ordered a micromax canvas lite mobile phone from snapdeal on 20th oct 17. I received the package on 26th oct but there was no mobile phone inside the package. I tried to call snapdeal customer service but no human attended the call and i was frustrated. I also mailed them 5 to 6 times asking them to resolve the issue but neither they replied nor they called and resolved the issue. The company is a big fraud and now my rs 5100 is in jeopardy. I don't know what to do. Please help.

Dear sir plz help me my iphone 7 battery problems apple store is not support so i request you plz kindly very poor responses by apple store and snapdeal so requested you plz help me i m very tired try to try store and coustmer care call & mail drop but not satisfied reply plz my mobile is under warranty you replaced or refund my money
Sub order id no. :- [protected]
Vikram jain
[protected]

I have order open box Motorola g4 plus 32gb mobile but ear speaker is bad sound in the calling income and outgoing and music player & video player sound so bad so I requested please refund my all money

Sir mobile is not good ese kharide hua 8 din hua hai mee ese vapas krana chshsta hu सर मै बहुत परेशान हूँ तीन दिनो से बात करना चाह रहा था लेकिन हो नही पा रही थी सर मेरा फोन वापस लेजाईऐ
इसे लिऐ अभी आठ दिन हो रहे है

I bought matrix optical hair spa with eyxconic kajal gel order no. [protected] (Sub order no. [protected]) on 25th october.
I have orders that time snapdeal offered total 981 grams but i have received only 450 grms & from 2 kajal only received 1 kajal gel,
My free item not sent, i am requesting the concerned dept for same issue and refund the money by converting it into sd cash. However i have not received any response from them inspire of repeated requests. They have wasted my time and effort and refuse to take action.
Kavita udeshi
Rajkot
[protected]

This is very very very bad service from snapdeal, i am realy very irrate with the service, i have placed a order on 09:48 am, 24 oct, 2017, instead of delivery this item, they have only the option to rescheduled the delivery date, till the date and time 3 time delivery date has been already rescheduled, today is my delivery date but not a single call i got from snap deal or their courier department, however remarks added (Our first attempt to deliver the order failed)... Realy pathetic service from snapdeal

I ordered shampoo and get powder product from this comply worth less than its value

I place an order [protected] on 10/10/2017. I got it on 17/10/2017. I checked the product is defective. So, i request for return. After past 15 days but product did not pick up product nor refund my money. I have send email many time to snapdeal and try to call snapdeal customer care but i did not reach due to ivr system. They show only arrange but don't pick it.

Maine snapdeal per ak 100 watt ka led metal light book kiyetha

Mera order no :- [protected] & sub order no:- [protected], order date :- 25/10/2017

Order tipe:- cash on delivery (Cod), mujhe 30/10/2017 pe cod melgeye,

Maine pura pement karke (Cod) churaliya, or jab peket khula tob mujhe pata chala

Ke a snapdeal bale kitna, dhokebaj he, mujhe 100 watt ke bodle 10 watt ka light thamadiya

Mujhe sobse binti he ke snapdeal per kuchmant kheridyega,, snapdeal bale beaymain he.

I ordered nike black polyster lycra trackpant in 654 i thouht it is good quality because it is nike but after two days wearing i found that it is discolouring i dont expect it from snapdeal wrost company i want my money suborderid [protected]

Dear sir,
I had ordered a 1kg amway nutrilite all plant protein powder from snap deal which was delivered to me on 24th oct 17. The person who delivered just gave the box and left, the box was torn on top. When i opened the box the powder was all over the place on the box and the carton. The amway box inside was partially opened and maybe about 200 gms of powder has been removed. No bill on it. I have written to amway to replace the protein powder with a fresh one. They have sent their person to collect back the box but i had asked for a replacement which they did not do so. If i return it the payment made by me with a credit card will take a long time for a refund. That is the reason i asked for a fresh replacement by which i am able to use the powder.
Today i got a call fm amway call centre, the person at the other end was so rude as if he is doing me a favour. I asked when will yu replace it if i refund the powder he says that i don't know. I told send me an email that yu will collect the amway powder back and the replacement will be provided at the earliest which he refused bluntly. This is not the type of customer service i expect fm company as big as amway. Since the packet is opened no bill, powder removed fm it what is the guarantee it is not a expired product or some powder has been mixed.

Thanks n regards
Prakash warrier
[protected]
Mumbai

The product delivery (Exide battery) was not accepted due to the damage i seen at the time of delivery and hence i returned back the product to the same delivery person.

The refund request (Reference number[protected] was raised on 21st oct 2017 and till date it has been been processed, even after several reminder via email to [protected]@snapdeal.com.

Please get this resolved at the earliest.