Snapdeal.com Complaints & Reviews

Oxelo Inline Skates - Play 3 Roller Skating Shoes By Decathl...
you didn't took my replacing order

i don't like your company
and i can't perches again

Hi i have ordered milton box worth 442/ - by using gift voucher. But snap dealers purposely dis not delivered and without intimating customer cancelled order and looted more than 374 rupees...

Order id is..[protected]... Snapdeal purposely postponed the delivery date and simply said address issue and looted money...

Highly pathetic service...

[protected]- order no
Its pick-up has done on nuruex courrier which has been arranged by 2nov2017.
Than again on 3rd niv snap deal is asking for pick-up. When i had already said that pick-up is done than again asking for pick-up why there are not contact to nuruex courrier where is the product.
I had written all these things but duffer snapdeal not understanding simple thing and always our team is working on. It and after two days than again saying ur pick-up is scheduleup again
These are the execuse for not refunding my amount.
They want that customer suffer.

Bought adidas neo 2 shoes from snapdeal.
It said adidas even on the package.
Received fake first copy imitation low quality shoes. Placed my return the very next day. The pickupguy called me once and said it will get picked up soon. Still havent picked it up and now it seems that the 7 days stated in return policy is over.
I contacted the customer care via mail. Still havent got any reply regarding my complaint

Dear sir, Snapdeal product three days before received, packages fully empty, return requested for three days before still not responding to me. Kindly arrange pickup my Snapdeal product thank you.

I haven't received refund for my returned order, redmi note 3 (32gb gold).
Order no. : [protected]
Suborder no. : [protected]
Invoice no. : s27e64/16-17/23655

They neither gave me refund, replacement nor my product.
When i asked them about the problem they said it's internal problem, then i asked that what is the internal problem they said we can say the internal problem to our customer.
It's been more than a year i haven't got anything from snapdeal neither refund, replacement nor my product.
Snapdeal cheated me i lost ₹12, 000 for my returned product.

I have initiated for return but no response form the seller. I have initiated for replace within their return policy. But it has passed more than one week after my returning. Even though I preferred for replacing the item, I want my money back as early as possible in order to by another one.

Hi snap deal team, i am rupesh keswani from nagpur today morning i received i call from a unknown number [protected] she told her name kajal gupta from snap deal. She said that they are doing promotion of snap deal and i have been selected for their bumper sure prize she said there are 4 item and you have to select among them and you have to buy any single and multiple thing minimum worth of 4000/- from snap deal and if you pay from paytm then i will get 10% discount too. And only one is validity till 4 pm i have to buy and i have to send them screen short of my purchase bill and i have to select assure gift among 4. I asked isnt cash on delivery available?
She said no cash on delivery not available. And she asked my email id and said she will send me mail for confirmation about everything she said in written. And again before half an hour i recd her call. I said there is not paytm discount given in any item and no any code is there mentioned. She said we are giving that because we are also promoting paytm.
So kindly solve this, and catch them if they are fraud that i am sure for.
And if snap deal you people have started any thing bumper prize like this and give me reply.

I haven’t received my refund and I have not got any reply for my mail.
I am getting a message to update my NEFT details which I’m not able to do through the link sent as it says details cannot be changed during refund process.
I am fed up of this and there is no contact number to speak to an executive.

I ordered Dell battery and I got the product but I didn't like the quality so I put return request and returned the product to snapdeal.for refund amount I gave my bank account details through NEFT process I should get my money but they are sending mails to me that my bank account details are incorrect please send new details.so I gave another account details but again and again im getting same mails that my account details are incorrect.i need my refund amount immediately

Stone packaging, my order missing rs 529 iam complains this order pls return the order, ecom express number[protected] order i'd [protected]

I order 2 items at same time but the box was totally empty i am very upset now they cancel my refund just by saying that u can not pass our internal checks when ever i send a mail to snapdeal they always said same to me they delivery team said me that the payment was fone by they side but snapdeal says that the refund can not be completed... I paid arount rs3500 for this two product... Order id - [protected]

I bought a sennheiser cx 275s headset last year on july 2, 2016 through snapdeal. After using it for 1yr, now it got repaired. So i planned to send it to sennheiser, bangalore company as the product has 2yrs warranty. They are saying that the product was not a genuine one and it's a fake one. I tried calling snapdeal for further help. They don't even have a proper channel for warranty claiming issue. I don't have any idea what happened being purchased on original price for that product. I don't feel much frustrated but how can they lend customers a duplicate product being sold at product's original price. Is it trustworthy to buy products through online after being fooled like this. Kindly do me a favour asap in the name of refund for being cheated. I have attached my invoice bill within this

I purchased syska x11 11000mah from snapdeal.com. First of all i received my order too late. For around 10 days late. The next thing is power bank is not at all working. It doesn't charge my phone. So requested to return my product. Cancel was processed as well. But suddenly the site is saying that it could not complete the request. Please help me to get my money back.

I bought sennheiser cx 180 from the snapdeal.com and it stopped working after 2 weeks o[censored]sing, then i took them to sennheiser service centre and they told me that the product is fake ...

I would like to bring your attention about order id: [protected] (Metro tan slip on genuine leather formal shoes), which had been returned on 14 july 2017 due to not a standard product was supplied, but the snapdeal is refusing to refund back the money.

Please note that upon receiving the delivery on july 13th, 2017 (Metro tan slip on genuine leather formal shoes). And unpacking the shipment it was found that received item is of inferior quality and not of metro standard shoe. By the same time it was intimated to all concerned for picking up the received shipment back as duplicate / local item was delivered instead of metro tan slip on genuine leather formal shoes and same was picked up by assigned staff on 14 july 2017 after checking the supplied product.

Reference to communication with snapdeal help center it came to know that they are not agree to refund my money back and i have to accept the duplicate product only which is not usable at my end.

I ordered 4 adidas shoes. Product description describe it as 100% authentic but when its delivered. All of them are fake maybe 1st copy, i complain all to refund but i got back my money only from 2 shoes. I sent them back via dtdc courier to the adress given core trading co haryana and azubaa gujarat. Dtdc confirm that they have delivered to them but these two adress said that they didn't delivered. What is the problem snapdeal? I'm very disappointed.

On 15 oct i received a defactive product(order no [protected])and on the same date i request for return but till today date 5Nov 2017 i have not got any responce from the snapdeal.

Sir i have puruchased jio fi3 router but delivered the two Rin detergent soaps. sir i am return this product .but still know customer care side there is no respone. there is no called.sir my order id [protected] and my ticket id 44511848 and my contact number [protected].sir please help me

On receiving a wrong order, i requested return on the same day, i had ordered for a product which was a set of two, but i received only a set of one, but it has still not been picked up. It was told that it will be picked up on 28 october. And it is 5th november today. Later i will be told that 7 days return policy has been exceeded. I have got nil help from of the help options on your website.