Snapdeal.com Complaints & Reviews

I back his product of luxmipati faishon georgette saree due to low quality at 04/10/2017.
Company demands me account details.
I give account details but after 13 days he don't send payments and not any email and not any received any call.
Order id-[protected]
Sub order id-[protected]
Refund request being prossess ticket id[protected]
How i return my payment in account as soon as possible today any how.

On august 22 i got a cl from snap deal that my ph no has chosen n snap deal is rewarding gifts for that i hv to shop some thing amount around rs 4000 n the cusomer care person said that 2dy is last date n hv to pay online n has gvn paytm no [protected]. When i was doing online tranjection due to some tecnical issue only rs 2000 has been added in above said paytm account. After that the customer care person try to help me to put pending amount but it was failed n he has gvn his snap deal chat id n asked me to send screen shot of that tranjection detail n i did the same. But after that he did not revert n still my rs 2000 is stucked in snapdeal paytm. Pls help me out to get my money back n do the needful. Thanking you. Pooja

Hi sir, i have ordered an anarkali from snapdeal order no: [protected] on 6th october to present this for my sister for diwali and the expected delivery was 11th to 14th october. But now they're saying that the delivery will be done only between 14 to 18th october.. Now i think i won't get my order within diwali, i request you to intervene and help me to receive my order within monday.. Thank you

I dn't get all pieces and quality is not as expected.nw I'm afraid that either I should take next order or decline to take that.

I want to delete my snap deal user account, i have requested to snap deal help canter but thay are not deleting my user account. thay are replying to me that thay will not delete my registered user account, registered e-mail id and registered my old mobile number.

Hello team,

Previously your technician is collect the phone and after 20 minutes he is coming again into office and return the phone and saying that our executive is coming to collect the phone. Now again as on today your executive is coming for collect the phone but he is not accepted the return request after discuss with his supervisor. He is also asking for charger but i have not received the charger at the time of delivery. I have also mention the complete details on my return request.

I am very disappointed with your process. Kindly process the return request and refund the payment into my account.

Regards,

Shashi sharma.

I had requested to return the product on 1 Oct 2017. But till now no response has been set up. Pls do the needful at the earliest. Please!
Details are enclosed below.

Order ID: [protected], Placed On 23 Sep, 2017

I ordered 4 items on snapdeal, total bill made is 2862/-. I got the items but those were defective, they were not as mentioned in the description. I asked for return, they approved and picked all the items from me. They said they will start refund but suddenly sent an email saying your account is suspended and we cannot refund you money. When i sent an email to [protected]@snapdeal.com they replied.
It is snapdeal's policy where we cannot return you either money or items.
These are the order ids.
[protected]
[protected]
[protected]
[protected]

All these items they picked the items and kept both money and items.
I called many times customer care and sent a lot emails but same response i cannot do anything we cannot return you money.

How can you expect things to be first time right which does not happen even if you go to any retail outlet in person?

How can you block an account without prior intimation? Is there no governance observed?

This is really disappointing. Is this not a cheating.

I have purchased cloths from snapdeal.. Size was not fit so i raise refund from my side n aftr my company snapdeal saying they wil not give refund or return.. Also i have checked that many customers got cheated by snapdeal. They r wasting my time n clearly saying we wil not return u.. I have purchased two more products from them too bt they r not delivered still bt nw i'm afraid that either i should take next order or decline to take that.. Kya pta refund na mile to... So plzz help me.. My order no. Is [protected] n phone no. Is [protected]

I ordered nike air max shoes from snapdeal but within 2 months their started breaking so i contact with the nike care. They told that these shoes are not orignal so they can't do anything. So i fild a complain in snapdeal but they did not give any response. Query reference no. Is 44173588 and 44125277 and 44121758. Order no.: [protected] and invoice number :secbcf/1000462.

Dear sir,
I am basha press reporter, i paid 16000 rupess to snapdeal on 11/10/2017 at 15 hurs, from net banking but now your officer not responding and asking more money details
Mr. Rakesh agarval (Ur officer)
His contact number -[protected]
I kindly request you to please clear my register my complaint and do the needfull
Regards,
Basha
[protected]

I have order 128gb micro memory card from snapdeal site but when my parcel is delivered at my place i have realized that i have received fake order as the packet received shows 64gb and memory card shows 32gb printed. I have not even touched the package yet as it was clearly visible that someone has torn the packet and placed the card inside it. I have got a parcel from ” takenick innovation ” his number is [protected] and his email id is [protected]@gmail.com. Its been a week now as on 13/10/2017 but still i am not able to contact seller. I cannot even able to talk to snapdeal customer care on phone because of their auto "ivr" service which just hangs up after entering all order details. I even mailed to snapdeal at [protected]@snapdeal.com for the concern along with all proof images, the same day itself (When i recieved the order). They replied me that "they cant help me as the order was placed by sellers end and not through snapdeal". After that reply i have never ever got any reply for my mails for that concern from snapdeal. How can they share their customers details to a fraud seller and then say that its not their responsibility. Whatever it is, i only want them either to replace or refund my money for my order.

I cancelled a phone which i booked on 1/1/2017 (Order id [protected]), but till now sanpdeal have not refunded my amount of rs16399

I have followed many times but every time they say payment is transferred under refund id - (Arn 85215227001700893490479) but my bank confirmed payment is not made.

Please help me in this matter.

Hello snapdeal,
I had ordered hp pendrive v250w which turned out to be defective. So, i requested for a return (Order id: [protected]) which is not picked up by snapdeal.

The app says, your refund request is being processed (Ticket id:[protected]
We were not able to pickup the product. Request you to confirm if you still want to refund the product.

But where to reconfirm? There is no snapdeal support email id to send confirmation. There is neither an option to confirm or to speak to a person to explain the problem.

Please help and pick up the item for refund.
I have attached screenshot for your reference.

Thanks,
Raghav

Wrong product received. we booked saree but we received dress material

I ve received a htc battery model no-728 from ur site on dated 26.09.2017, After opening that pack i got a damaged battery, its fully scratch and unable to take charge.

Dear ma'am/sir,

I ordered a mac ruby woo lipstick from snapdeal on 9th october, 2017 (Suborder id - [protected]; order id - [protected]), and it has been delivered today (I. E., 12th october, 2017).

But the product is surely fake as it is not matching the standards of original mac lipsticks in packaging and quality.

Snapdeal is a reputed firm and such things are not expected. If it can't offer original products at huge discounts then it shouldn't. It is better than delivering fake products.

On complaining to them, they said that it can't be returned.

I am really disappointed.

Hoping my problem to get fixed soon.

Thank you.

Regards,
Kanika singh,
New delhi.

I ordered a "sony mdr-ex110ap in ear earphones with mic (Black)" on 26th september 2017 and received the package through courier on 1st october 2017. Once i open up the red-colored courier packaging and the bubble covering, i found that the primary packaging of the product i. E. "sony earphones" carton box was lying open & there was no actual product inside it. I immediately notified to snapdeal about this the same day via email. They didn't reply to me till 1 week despite my repeated reminder emails.

After 10 days, on 10th of october 2017, three people from the courier company (I think it was "airway") came to my house for the "inspection", took pictures of the product and the package but said nothing.

On next day 11th of october 2017, i receive an email from snapdeal stating that they are "suspending my account" because "my transactions do not pass our internal checks".

What the hell? This is sheer fraud and cheating by snapdeal. First they took the money in advance and sent only the empty product package.

The amount of whole transaction was rs.1099/-

Details are as under:

Ishan agarwal

Order id: [protected] reference no: 44029051

Dear sir,
I have cancelled in my order but not refund my amount
Please kindly refund by may amount
Please find the below mention
Detailed timeline
Cancelled
Order has been cancelled and payment has been refunded successfully
01:13 pm, 12 oct, 2017
Placed
Order is being readied for dispatch
12:34 pm, 12 oct, 2017
Order processing has been initiated
12:32 pm, 12 oct, 2017

Cancelled
Order has been cancelled and payment has been refunded successfully
01:12 pm, 12 oct, 2017
Placed
Order is being readied for dispatch
12:34 pm, 12 oct, 2017
Order processing has been initiated
12:32 pm, 12 oct, 2017

I have ordered a watch on snap deal on 25 September 2017. I did not like the watch so i returned it, and i have submitted my bank details, they r massaging that these r incorrect bank details.i m confused and disappointed with snap deal refunding. My order id [protected]. So please kindly help me thank u