Snapdeal.com Complaints & Reviews

I placed an order for nike shoes and i received both bogus / fake items. Images were not matching with site images. After providing proofs of duplicate products to customer care, they denied taking them back. Per social media, found snapdeal is cheating many customers by giving wrong ads (Like 100% genuine products and easy return policy).in reality that's not true. What's an option available so i can get my money back. Also want to spread this so other customers will not get cheated.

I booked product from snapdeal order id is :- [protected] they delivered wrong product. When i raise a complaint at [protected]@snapdeal.com they provide me reference no; 43945061 and ensure the resolved my issue. And they automatically cancelled my order and product was taken away by snapdeal delivered person ensure that amount will refund in account. When i gain raise my concern on snapdeal they replied me that product was delivered directly from sellar so we are responsible for refund. When try to call sellar they not peaking my phone.
Please help me
Why the product was deliver with snapdeal permiision as i booked on snapdeal
Why snap deal is not responsible to refund.

I ordered a kiara stood from snapdeal worth rs 1180 bt when the product reached me it was entirely different from the description in the website. It looked absolutely cheap and inexpensive!!! Acc to the policy if the product is different from the description then it is easily returnable. Snapdeal is not taking back the product now strict action should be taken against snapdeal for cheating their customers. I alert every1 not to buy from this site as it is a fraudulent site

Debolina talukdar

My name is vijayaragunathan .i asked Mr.Ramachendran through telephonic about my order intex power bank he told delivery not possible in my address. (WATERTEC INDIA PVT LTD)

I order amway tab 160 cost 1500 rs from snapdeal in 29 sept ok but i recived sri aurveda cost 90 rs on 7 oct how can i get my money back

I ordered a michael kors watch which when i compare it with the one my friend got from amazon the same watch it looks duplicate and the dial has some kind of scratch on it too. Wanna return it though now i am ok with replacement too seeing that even after 10 mails and calls no call from there side plus everytime they write it does not pass there internal checks which should have been told to me previously while placing the order rather than now.

My product product (Order no: [protected]) not delivered yet your courier partner said he will not deliver product cause destination not coming in his service area.
You guys take money and not taking any pain whether product deliver or not.
My suggestion either you guys change courier partner or not accept pin code, whether you can”t deliver any product and stop fooling your customers.

Sir i have ordered kingston pendrive in combo offer but i have recived only one please take an action to deliver the another pendrive my invoice number is s795b1/45

I had purchased a product "solid wood dressing mirror with shelf" on 13th aug 2017,
Order id: [protected], placed on 13 aug, 2017
After escalating the late delivery (Further to my complaint no. Snapdeal.com complaint status update [id: 1687813]) the product got delivered in 1st week of sep'17.
I am extremely disappointed that after approx one month of delivery of product nobody approached to install the same.
I tried calling customer care but i couldn't find agent option on the so called customer care.
I just got a call on last 10th sep'17 that somebody will come for installation in 2-3 days.
But no call there after. What was the fun of product delivery if installation takes so many days.
And your helpline is really pathetic, i dont know how a person can reach your customer care without hassle free ivr.
Can somebody do something for installation at earliest.
Have sent an email to snapdeal on 19th sep'17 but nobody contacted me there was only one system generated reply to my email.
Now again i had sent a reminder email today on 10th oct'17...
Regards
Jaswant singh
[protected]

I have ordered bluetooth samsung hm -1100 on 19th september 2017 but after receiving the payment i found it is totally duplicate so i returned back. But till date i did not get my refund. So i registered a complaint in same site. After complaint i received fake calls demanding for debit card number and otp. Please look into the matter. My mobile number is [protected]

My product order no is [protected]...My product under warranty but not support snapdeal team.it give me broken promise .so pls help me..my mobile no is.[protected]

I ordered for fastrack's men wrist watch but when I opened the box I was shocked to see a TITAN LADIES WATCH watch and in fastrack's packaging box and with bill of the product that I ordered. I need my money Rs 2229 to get refunded into my account as soon as possible.

I had been ordered 3 sets of curtain and another one set of curtain. But received item was not the same product which i ordered. So i sent it back for replace (Ref. No.4398941) with the ordered one. The items which i sent back was two bundles, including three sets of curtain in one bundle and one set of curtain in another bundle. But now i received only one bundle including only one set of curtain. Where is my another three sets of curtain.???.

I am too fed up with this irresponsible dealing with snap deal as i am a snap deal customer. I did't expect like this stupid things from snap deal.
Please replace my complete ordered product or refund the complete cash rs.1197 and rs.695.

Order id no [protected] dtd 9th september 2019.

Problem : the product seems to be fake. I have come to the conclusion as
1. After using it my hair completely frizzed up even though i just straightened my hair about two weeks prior.
2. The shampoo had a very chemical smell, not like the original
3. The container is normally white with blue but the bottle is cream in colour.
Please revert and forward this complaint to l'oreal too.

Waiting anxiously for a reply.

Reagards
Paula ganguli

I order my product of value rs. 1479/- vide order id: [protected] on 2nd october on cod mode. I received a courier parcel of rs. 1500/-. When i opened the parcel i got a product other then i ordered of rs. 120/- mrp value. On the other side on snapdeal site it showing that the product is still to be dispatched. I dont know how any other person got my information from the snapdeal and cheated me in the name of snapdeal. Photos of invoice i got and product i received are attached. When i called on the mob number [protected] given on the invoice, the person who picked phone immediately cut the line and thereafter blocked me.
It is matter of investigation that how the information regarding my order was passed to unauthorised person who cheated me.

The name of firm shown on invoice is gktraders and gst no. Shown is 37alapg6571fiza

Hello. I have ordered 1 product on 19 sep. With order id [protected]. The product is delivered on 26th september. On the same day, i have done return request. Bcoz, item not delivered as specified and description. 28th september item given courier. Reached to snapdeal hub also. But still, till today (9th october) amount has not been refunded.. Back to me. Kindly take necessary steps to solve this issue, as soon as possible.

I purchased a tissot watch from snapdeal vide order id: [protected] (Sub order id: [protected]), dtd 3 oct 2017. I paid rs 16490/- by my credit card. The watch was delivered on dt 7 oct 2017.
However to my surprise, the watch was a first copy fake.
I am a regular customer of snapdeal and was holding snapdeal & kunal bahl in high regard. But this shattered all my image of snapdeal - it proved wrong with snapdeal resorting to fake suppliers & doing unethical business. So i registered a return request on the same day ie 7 oct 2017. But again to my surprise, the return request was rejected. This unethical way of doing business is a big negative for snapdeal - the biggest ecommerce platform!!
Request to please take up with snapdeal/ kunal behl and arrange refund of my hard earned money.

I placed an order - [protected]. I returned the product but while entering the neft details by mistake entered the wrong account number. Tried contacting customer care but was unable to get in touch with them. Wrote a mail too but no replies. Date of the order - 02 sep, 2017. I would request you to kindly contact me at - [protected]@gmail.com or +91-[protected] to update the account details. I also mailed to the [protected]@snapdeal.com regarding the same.

I have purchase online product from snapdeal. I have receive the product but i have see the product i really socked because product quality are very very cheapest and third class. I have try several time cancel and refund the product. But still now snapdeal company are not responding me. I am very disappoint this product i want i have refund the product as soon as possible.
I shall be highly obliged if you kindly guide me how i have return the product immidietly.

Please help me.
Md. Sayem
[protected]

Without payment snapdeal said issue [resolved] snapdeal.com — snapdeal affiliate money not giving

What to do now? Where to go... Snapdeal not giving my hard money last 10 month. Said our erp not working but in toi full page ad comming regularly...
–-– — +

Sir my affiliate i'd for snapdeal 80565
Email linked - [protected]@gmail.com

I am blogger and working/prompting snapdeal products in my website but they are not giving my money.

Earned commission - rs 2565 in one year but not got a single money from it.
I mail them twicely week regarding same but they reply automate reply that we will look in this issue after no responses i beg them to give my affiliate money. They are not reply from 7 months.
They have no contact no for affiliate promoters
No reply from email.

I already updated my bank info and perse info.

They are fraud they harrased me.
As i am student i worked for snapdeal affiliate and give the company rs 26700 revenue sale but they have not given a single money or warm thank reply.
They loot money i request you to not to join snapdeal affiliate
.
Join amazon affiliate, flipkart affiliate and earn they are real affiliate marketer they keep good care of promotera.
Now my target to campign on social media and i will give lose to snapdeal as they are fraud they loot my money and wasted my 1 year labour.