Snapdeal.com Complaints & Reviews

Hi all,

I want to cancel my order (Order id - [protected]) due to very poor experience of snapdeal delivery system,

I have order the product on date 24-sep-2017 with special delivery charges 1299rs., as per snapdeal commitment date of delivery 3-oct-2017 and till now order not dilivered.

So please cancel my order on immediate basis, otherwise i will take legaly action within 24hrs.

Regards,
Nikhil joshi
+91-[protected]
+91-[protected]

No sound vedio and audio and warm mobile, hang, charging problems

Hi this is ankita again. I want to talk about the product. Yesterday i talked ur representative he said me madam u send me the wrong product so that we send the product back to u. Today i received the product the cheap red colour clothes which i never send to u. And it's proove now. Because today i received the three packet and one red cheap clothes and that product is not mine. I received nishant kumar reverse pick up product. I send u all the image. All the mistake done by ur side. And please arrange the cal again so that i explain u well.

The snapdeal are just a cheater.
They are not returning my product. I have done follow up since 5 days and they end up saying ' i apologize' we can't return or replace the product.
Snapdeal just tell me aren't you for better customer satisfaction, i'm very much disappointed with such kind of response..
What i wanted just wanted to return the product coz it's damaged & you advisor just don't understand what i'm trying to say.
If you don't want to return i want compensation on the damaged product otherwise create a return & take your product back.
I want a quick reply in this case.
Order i'd : [protected]

Order id: [protected]
The product just after first time use has torn very badly from two places. I contacted customer care for the same but the executive very rudely talked to me and said she cant do anything. I have to keep the product and disconnected my call. Such a bad customer support snapdeal provides. I do not want the refund but atleast any exchange or something can be done as the product has come out disaster. I could not even use it once, my complete money has been wasted.

DEAR sir/ mam
i want my oder is Shreenathji Enterprise Blue Silk Anarkali Gown Semi-Stitched Suit order no [protected] ...finnaly recive product on 07/10/2017... after recive 07/10/2017 order cancle...

I have bought a sennheiser ear phones from snapdeal and in two months one of the ear phones stopped working. As warranty on it is 2 years i have sent that to sennheiser service center bangalore. To my surprise they call me and said they are fake ear phone and they have also sen mt a copy stating that they are fake. I called snapdeal and explained them about it. They said they will initiate reverse pick up and refund my amount. Its been a month but still they haven't send any courier guy for pick up. Please help me on this.

My order i'd. Is [protected]... Snapdeal is very unprofessional... They do not reveal their internal policies during purchase... After purchase they come up with their new policies and do not fell the need to inform d customer before accepting the order... They refuse to accept d return of jeans which dose not fit... It dose not come under d categories of non returnable items... Azip

Order id [protected]
I ordered philips RQ1250 shaver from snapdeal which was later sent by one fraud seller UD Fashion, customer care number mention in box [protected]
I receive packet which is mentioned my address and my mobile number which is same as given details by me to snapdeal and Product inside was nova nhc 3758 which is not ordered and worth less than 300rs.
When i tried for return than i saw that my order shows cancelled.in snapdeal and i cannot return it.
I saw other complaints are also there for same seller on snapdeal. Then why they dont remove this seller??
Dont know if this fraud is done by snapdeal or this seller or both are involved. if snapdeal is not involved please give me full detail of sellers who is making a fraud through snapdeal I think snapdeal take full detail of sellers before registered the seller
I want my money back and snapdeal take action against seller

Headphone is damaged because it's wise problem for calling timing.
जब मैं अपने मोबाइल फोन से किसी दूसरे के मोबाइल फोन पर call करता तो उधर की आवाज तो सुनाई देती है पर मेरी आवाज उधर सुनाई नहीं देती है... So मैं यह Headphone बदलना चाहता हूं
...
So please इस headphone 🎧 को बदल कर मुझे दूसरा Headphone दे
Headphone 🎧 लगाकर मैं कही भी बात नहीं कर सकता हूं इसलिए मैं इस headphone को बदलना चाहता हूं

Dear sir / madam

i purchased blue tooth head set black on sanapdeal.com in[protected] ...and product order no : [protected] but this headset is not working. plz return the headset and refund my money ...

Return of order id: [protected] - wishpool plastic heat sealer

This product is fake. Shame on snapdeal to show some product and deliver some product. I had received totally different product which dint match to the image shown at all. And on top of that its not working.

Snapdeal refuses to even take it back and are giving silly reasons for not taking it back stating return ratio is high and all.

They claim that all products go under quality check but i have personally experienced it and i would strongly advice people beware of such fake company and products.

Im a reputed customer of almost all online website voonik, flipkart, jabong, ebay, amazon, myntra, aliexpress etc. You can check if you wish too never i faced such issue which im facing with snapdeal.

They show something and send something and that too not in working condition.

They are not taking it back.

They are repeatedly sending common reply on email.

We understand that you are facing an issue with your item and wish to return it. While processing your request, we reviewed your account and found some transactions that do not pass our internal checks. We're sorry that we will be unable to complete your request.

And they are sending me any details of the priducts that i have returned and which dint match their quality check, i am repeatedly asking proof but they fail to provide.

I got delivered my nike shoes on 12th july 2017 costing rs 3295. Withing 2 nd half month it gets torn from both shoe from same side nd from d same spot. I visited nike showroom they told me nike has 3 months of warranty but snapdeal denying to help it out. Snapdeal serving a cheap duplicate products in name of brands this is purely a fraud. I want a total refund for this product. Please help as soon as possible.

Dear sir/madam,
I purchased a samsung monitor on 11th may 2015 from snapdeal.com. Now it is not functioning. It is within warranty period. On being complaint online to samsung service centre, the technician from samsung service centre in ranchi visited my home but, refused to repair it because this model number of monitor does not cover warranty in india as it belongs to other country.in such circumstances, your help is needed.

I ordered an iphone from snapdeal and paid the full amount in advance.

My order id is: [protected]

My delivery address is my office address which is at 10th floor of a well-known building in gurugram. I received a call from courier guy on 4th october that he will not come to the office at 10th floor and instead i have to come outside building to receive the courier.

When i denied this as i was in a meeting, he just hung up on me and now i can see in my tracking that delivery was attempted but was failed.

This is such a disgusting example of the unprofessional attitude of courier persons employed by snapdeal. This shows how companies like snapdeal takes their customer for granted.

I have paid the full amount and now i am at the mercy of a courier guy to get my order who just doesn't want to come to the address mentioned in order details.

The product is tampered and duplicate. It is in a pathetic condition. It's horrible they are thugging people by sending these products. We need a police complain in this matter as this quality will cause illness. Immediate inquiry is required for these fake sellers. Fake sellers are cheating people snap deal is allowing it. How can this be justified.

Order number is [protected]

I cancel my order and not get refund ican not talk with Costomer care officer not any support from website

I am ram dnyanoba phad i order 32gb pendrive on snapdeal first the order is cancelled then i am give a complaint then delivered to me my order product. But the pendrive is all ready currupt i transferred my data in pendrive the the data are automatically deleted or invisible so i kindly request please give me exchange pendrive
Mobile no.[protected]

This is reference to my prepaid orders mentioned below:

Order id: [protected] (2 items)

Suborder id: [protected]

The courier boy contacted me on 29th september through mobile and i told him that i m out of station and will be available on 3rd october, 2017 for delivery. Same status was updated on the site of snapdeal. But he never come to me again or contacted again for delivery. Now, i m surprised to see that he shows that he attempted two times to deliver the item to me which is wrong. He never contacted me again. Further, it is also to mention that the courier boy who contacted me on 29th september also behaved rudely with me which is never expected from the company like snapdeal.

I therefore, request you kindly to refund my amount to my credit card and if same person is delivering my other orders, my other orders pending for delivery may also be cancelled.

I have order intex power bank on 21st aug after 3 days power bank is not giving much battery backup and not charge properly. Then i place replacement request, but snapdeal is not responding for replacement after 1 month later they give me replace for this items, then i have face again same issue with the product. After 7 week they pickup this item. But still they not give my money back.