Snapdeal.com Complaints & Reviews

I ordered mi 5 on 25th august with order no.[protected], bt i received a mobile that had waranty issues, i replaced it which as usual cost me 10 days, now when i received the replaced product on 24th sept, I got coolpad charger instead of mi also warranty issue is not resolved yet
I was supposed to get 6 months warranty as it was claimed on your snapdeal portal.Moreover i tried several times contacting you on your help line number [protected]... and your customer support representatives are unavailable...
Either resolve my issues or stop selling unboxed mobiles on your portal...if you cannt provide valid warranty then no need to boost of it on your portal...I am feeling like cheated, I bought a premium mobile bt i didnot knew that you people are fraudsters...

I have ordered apple earpods, but they have delivered me fake one, when i have initiated cancellation request they responded me back with saying that the returned item does not meet their quality check and now forcing me to have that earpods there response on mail is as follow : "as your item does not meet our quality check guidelines, we have shipped it back to your original delivery address. It will be delivered to you within next 7-8 days via vulcan_olp_rtv.
Please note that in case you refuse to accept delivery, we will not be liable for any loss or damage to your item. Your return request remains closed."

What have they thought about customers thief, i am an employed guy working in it company and i do not accept this kind of fake and illegal way to ditch a common guy. You need to do the quality check prior to the delivery of product.
As if now i just want my money back to be credited in my account.
Please have my email id for your reference himanshurajput. [protected]@gmail.com.

Snapdeal is the worst shopping site i have ever shopped on. This is for the second time snapdeal is doing this to me. I have purchased a product fro snapdeal bearing order number [protected]. I have placed a return request. I dnt knw what wrong has gone it came up with some problem. I tried calling snapdeal customer care but there is no such option of talking to their executive. I have sent many mails to snapdeal. Their is only one reponse provided to me that my return request is registered under ticket id 43919984 and i'll get a call from snapdeal within 24 hours. Its been 48 hours i haven't recieved any call. No call no pick up. This has been already done to me by snapdeal. Will never ever buy anything from snapdeal and will recommend you all not to buy anything from snapdeal. They are cheaters who cheat customers.

Last time i brought flow company sound from snapdeal and its useless thats y i return to snapdeal for refund but after one month snapdeal team chet me...it is snapdeal company refund policy...i m trying too much time to contact snapdeal customer care but all time im fail ...Dont buy anything from Snapdeal its chet customers.

I face the sound problem and when the communication in call than the mobile phone is warming...

I have requested for return of my product order id: [protected] as it is not as per size requirement and i am not satisfied.

Now they write email mentioning that it will not be returned as per snapdeal policy.. How many policy the company follows one on website which clearly mention that you can return if the customer is not satisfied and it is not under negative list of easy return policy

Then on what ground they can deny that it is not returnable. I need this product returned and returned the amount immediately.

I reveived a call from [protected] pretending to be calling for some snapdeal promotional event. They told me that i've been selected from top 5 lucky customers. And they offered me the gift of my choice from the 5 options they gave me and i stupidly got in the trap and paid 4000 in their paytm wallet which also showed snapdeals account while i was transferring the amount. Next day they called me up and said we have paid for your gift but u need to pay the gst in order to complete the procedure and after paying 4000₹ already i paid 8900₹ as gst again to the same wallet. Now it's too late to realise that i've been scammed in snapdeals name. I even got a confirmation mail from [protected]@snapdeal.com i don't know how these scammers can do such stuffs in snapdeals name. Now i'm stuck and 13000₹ down too. No one around to help.

Its needless to mention that our family is a regulsr costumer of snapdeal. Today a delivery man by the name dheerajpal ([protected]) came to deliver bollywood accessories prepaid order. He demanded to show my pan/aadhar card. I had no such experience before as delivery person generally used to ask to sign. He become so furious and offended and left. Immediately afterwards i telephoned him four times but got no response. My strong advise to snapdeal:
1. Arrange to deliver my prepaid order fast.
2. Such delivery persons must be tought to be polite.
3.in case you change your policies of customers showing their strong identities/ identity numbers, it should all be mentioned while we book the orders

I purchased kent ro on 12-sept-2017 and found the product delivered not as per description.
I asked to return the product in original packing but customer care is not responding to my complaint for more than 5 days now.
I have tried escalating it to their customer department as well not response.
Kindly help me with the matter

Order id [protected]

I do not want it. Order is different. I do not want it. I should get money back. 520 rupees and this child has taken me. My contacts number [protected] my order number [protected] suborder number [protected]

The shoe are damage a first day... But the customer care..& delivery boy... Is not a good response.., output & not return a product... Then help another option to u know.. Ph-[protected]

The product return policy are 30 days that show in page but the delivery boy are ask the product is not return in first day then the remaining day are left 29 days.. So the snapdeal customer care are... Call me previous days that do not output after the call..

I had been called from kolkata saying that they i had won a lucky draw and won a iphone+ and had to purchase products worth 3999/- and now when i have purchased goods then phone is switched off and snapdeal is providing our data to these fake companies. I have made a mail to snapdeal and no response from thier side.. Snapdeal is our fraud company and do not trust them

I ordered casio edifice men silver analogue watches (Ed437) ef-558d-2avdf rs. 10881on 18.09.2017 at 12 am.

And i got a sms on 21.09.2017 at 3 pm with fake update of delivery boy returned due to i did not receive the call... But there is no call i got.. Then i changed address on my home address on 22.09.2012 but on 23.09.2017 i got another fake update like delivery boy returned from door step... Worst servise in bangalore... Worst courier service selected by snapdeal...

Snapdeal.com
Order id : [protected]
Placed on :18 sep 2017

And from snapdeal side i m getting update like... They called me... But i did not recived their call...

Fake... Worst... Poor service...
Dont choose snapdeal...

Order get wrong we booked the saree but we received the dress material so pls check it

Please tell me, I replaced my oder. Size problem please contact [protected]

I online purchased a I phone 6 from Snapdeal But they sent me damage phone & duplicate charger and headphone.i complaint many time but they are not responding properly...if this problem will not resolve shortly I will complain in consumer court... thanks

I have returned a doyours toothbrush stand as it doesn't meet my requirement as it is too small in size (Item size was not given in product description). After receiving the item by snapdeal one of their executive called me and asked for the reason for return and i said because of the size i am returning it back and i will order another item with bigger size. But
Now snapdeal is returning back the item saying.. As your item does not meet our quality check guidelines. We have shipped it back to your original delivery address. And also quote following message..

Please note that in case you refuse to accept delivery, we will not be liable for any loss or damage to your item. Your return request remains closed. This kind of behaviour of online shopping app is un acceptable as now a days online shopping become very essential in our busy life.

I hv ordered for suffari bag on snapdeal which order no is [protected]. Bt i got a very ordinary bag.. When i complained with snapdeal they told we cnt arrange reverse pickup so u vl hv to send it at ourwarehouse in sadhrana village, once i send it by blue dirt... Bt they returned stating they dnt hv their service der.. Item came back to me... Second i sent it by india post.. On 18th sep 2017.. On very next day on 19th sep it got deluvered to snapdeal... As its showing on india post sites... Now snapdeal refusing that they didnt got the item so they cnt refund..

I have ordered a paco rabanne perfume and i received a copy duplicate one. So i have raised a return, they picked up the product but did not refund for the product now they are saying return declined and also not sending the product. I tried to call their customer care many times but i think they have blocked my number.
Please help me out now, i just fed up.

Order id: [protected]. I ordered a led tv from snapdeal when i received the product it turned out to be a used product missing accessories i. E wall mount and base stand also when i tried powering on the product the product was not turning on. When i registered a return request i was told to courier this product myself. I contacted all popular courier namely bluedart, fedex, aramex, dtdc, india post and gati courier but they are saying cant take this product as its electronic product. I request snapdeal to arrange for pickup and refund the amount