Snapdeal.com Complaints & Reviews

I had recently got an call from snapdeal sales and promotions [protected], asking me details about me and then congratulating me for winning, as my number has been shortlisted by your giveaway offer, they told me that i have an assured gift, if i make a purchase of 4000rs and above from your website then ill get an iphone 7 plus, they even asked me to pay it through paytm [protected] and then now they are telling me that i have to pay the gst tax of 8899rs then ill recieve the phone with the purchased products of 4000rs.

I wanted to know whether is such offer available, any kind of giveaways or is this spam group who is going around frauding and luring everyone's money, by using snapdeal as a source, this seriously spoils the image of your company

Dear snapdeal i am oder wyber led tv i am open this product
no received led tv box is empty dear sir madam i have received a empty box i am waiting 10 days what not resolved my problem

I had ordered faces lip crayon brown spiced latte 22 from snapdeal. The received product is broken and when i placed the request to replace from snapdeal app, the customer care called me and refused saying that return or replacement is not allowed on this product.

Why is snapdeal selling such products and tricking customers by delivering damaged product that too which is not allowed to be replaced. The product is worth 679 rupees and is totally waste for me as its not in usable condition.

This should be rectified by snap deal if not by refund then atleast replacement by a non-damaged product.

— forwarded message —
From:
Date: sep 8, 2017 4:20 pm
Subject: snapdeal confirmation mail

This is the fake email i got please snapdeal take action against thos [censored] people... I was aware so they didt make me fool though i was influenced a little but ya it was so fake


It’s our biggest promotion of the day

Dear dipesh,

Congratulations!!

You have been selected for some special offer fromwww.snapdeal.com

After purchasing any selected product from www.snapdeal.com. You will be eligible to get one assured gift below mentioned.

This prize are assured only for selected customer with limited period offer. You can grab this one time bumper opportunity by availing a single offer from www.snapdeal.com

Snap deal offers various lifestyle product on our sales in huge discount price.

If you will purchase any product rs.4999 to rs 12999, company will provide you a one assured gift totally free of cost. If you have any complaint write us: [protected]@snapdealonlines.com. You can also call on our customer care number +91 [protected] (24*7) available. You will get a best solutions within 24 hours, your problem will be resolved.

If you have any query with product delivery writes us:[protected]@snapdealonlines.com

If you need any support regarding your payment writes us:[protected]@snapdealonlines.com

If you need any information regarding with product writes us:[protected]@snapdealonlines.com

We will feel happy to help you.

No hidden charges.

Assured gifts:-

1- dell inspiron 3558 15.6’’ inch.
2- sony bravia klv-40w562d 40’’ inch.
3- apple i phone 7 (32 gb).
4- godrej 405 ltr rb eon nxw 405 sd2.4 double door refrigerator cosmos.

Mode of payment:-
Net banking.
Debit card
Card to card
Upi
Paytm or other wallet.

Cod is not available.

Regards,

Snapdeal team

New delhi

Order ID: [protected]
refund request (Ticket Id:[protected]
since 13 days snapdeal not gives me refund and snapdeal also block me customer support

Dear sir i have purchase phone kodak im7 16gb white rs/- 4990 from snap deal but which phone have some problems. Now i have return phone now phone i have return success but snapdeal not have give me my purchase money back he have also not picup my phone calls so please sir please help me.. That refund my money back..

Regards pushap raj
Mb: [protected]

I have received a call from +91 [protected] today. They asked me to select products of minimum rs. 4000 and pay through paytm or card.

Assured gifts:-

1- dell laptop 15.6 inch
2- sony led tv 40 inch
3- apple i phone 7s (32 gb)
4- lg refrigerator 420 liter

Would file a complain against snapdeal as to how these frauds are getting contact details of a customer.

I ordered samsung galaxy j3 but there was a problem in address so i cancelled the product but i paid the full amount from my debit card i got a mail where a statement was between 10 days i will get my refund but now also i don't get any money so when will i get my refund?

I had ordered a bluetooth speaker from snapdeal order id [protected] on 6th of aug 2017 and it got delivered on 13 th of aug 2017 bt it was and empty box there was nothing inside that box. I had requested for refund my money which i had paid to the delivery boy in cash rs. 2390. Snapdeal had accepted the request and they sent their representative he checked all the detail i hav shown him the empty box and he said he will send a report and i will get to know by tomorrow, but even after all this i got nothing neither refund or the product.

Sir, i"m nara hari yadav, i recieved my product ... i open my parcel damaged ... plz my money refund my bank details send to snapdeal. not accepted my account details... my account details upadate: a/c no: [protected], bank holder name: YEDUMA RAJITHA.. IFSC CODE:SBHY0020311.. pls send to my money... please call me [protected]

I had pleased order id: [protected] to snapdeal.com on 27/08/2017 and the same has been delivered on 31/08/2017. When we received the product after open it i found that, it was not that product which was i pleased and pay. Also we found that the same has not working. Immediately i cancelled the same and request to the same replace. But till date no one can pick up or replace.

I am md naseruddin, my order ld: [protected], nike multicolour cotton ankles, place - 29 aug, 2017, i can't received due to courier delivery person not handover the orde box so please check it and inform me as soon as possible. Thanking you.

Md naseruddin
Abethoi korea market,
Imphal - manipur -795001.

Hello
I am chirsmita. I have ordered a fastrack watch on 2nd aug. But i canceled the product the next day. I paid the amount through debit card. But after cancellation i have not recieved the cancellation amount yet. I contacted their customer care executives, they assured me that i will get my money in 7-10 bussiness days but neither i got the money nor able to contact them again. I also mailed them many times. But they always reply to contact my bank branch. But the bank people refused to listen my query and wholely blames the snapdeal for this loss of mine. Kindly help me otherwise i have to take more strict action against your company.
And according to rules any bank is responsible only for their own transactions, not for those transactions that had occured from other bank to them.
And this unethical behaviour of your company is unacceptable.

I have orderd a mobile phone i kall 256 mb on snapdeal for technical issue i have replace this mobile again mobile came same issue i was faced then i have refund mobile phone on 28/08/2017 now i didn't get refund
I have ordered this mobile on 3/08/2017
My order id is = [protected]
My registered mobile no is = [protected]
And when i tryed to call and email on snapdeal no one response me
Please help me

Hello, this is rupali saxena. This is inform to you that i had purchased an item from snapdeal on 16th october 2016 but the quality of product was very poor, so that's why i returned that item. After a long period i have not received any amount against that order.
Reference no is 40198222. I also complained to snapdeal but there is no response form their side. Please resolve my problem as soon as possible.

Thank you

Rupali saxena w/o ashok kumar saxena
Bareilly
Mob - [protected]

I order dell laptop from snapdeal but till the date product is not delivered to me i am contact snapdeal customer care and also seller but no replay and response from him i am paying advance payment for this product, so please do need ful this matter
Snapdeal customer care told me product was delivered but till the date not delivered delivery date 31 aug 2017 i am sending 4 mail to snapdeal customer care but no repay from him
Order id: [protected]
Reference no : 43572732

I have ordered for two set of metal beyblade on 27.08.2017. Today mr pawan bisht delivered one set and he asked to pay 754 rs we paid him. Bill for 754 was for two set. At the time i was not present at home. Later i asked him for delivery of other set he replied that we have only one item for you and asked to submit my complaint to company.. Please arrage to send us other set or take back your delivered set immediately.

Dear sir
I had ordered a cd for learning excel sheet software from snapdeal but to my utter dismay it has not been delivered yet. Instead i have been receiving messages stating that the parcel has been delivered.
I tried calling your customer care number but there is just an automated message that is played.
It is really disappointing and frustrating. Your service seems to be fake and looks like you are just cheating people.
Regards,
Santosh bairagi
Note : this is my 8 emails

Me kananbala padhy acc. No[protected] reg mobile no [protected], i have two refund reference number which i got from snapdeal for my refund arn no-[protected], and refund reference number-brnjur[protected] i shopped on 22june refund is done from snapdel on 4th and 7th july it's a prepaid order my atm card number is [protected] help me. Yours faithfully kananbala padhy from basandara, jagatsinghpur, odisha

I had purchased a product "solid wood dressing mirror with shelf" on 13th aug 2017,
Order id: [protected], placed on 13 aug, 2017
However same is yet to be delivered at the given address,.
I had made the payment in advance but waiting for the product to get delivered
I am extremely disappointed with the delay. And nobody is contacting me for the reason of delay.
I tried calling customer care but i couldn't find agent option on the so called customer care.
I need my money back... I want to cancel this product