Snapdeal.com Complaints & Reviews

I bought a prestige mixer grinder and following is the order detail.

Order id: [protected]
Placed on: 13 aug
Delivery date: 22 aug

Requested for replacement as it was found defective. Replacement ref no: 43453682.

Snapdeal is not ready to take it back stating residence falls under "no service area". They can deliver but can't take it back

I ordered wd wd10purx 1 tb internal hard drive on 12 aug 2017.
I received item on 17 aug 2017 my order id :[protected]
On same day as soon as i opened this item i found i received old item then i raised return request (Ticked id:[protected] on snapdeal,
Snapdeal team proceeded quality check process even they know that i received old item i discussed all this thing to snapdeal help desk team.
After quality check process snapdeal team saying that we found quality check failed so we can't provide you your refund back.
My question is that why snapdeal team not doing quality check process before they delivered item to customer, hence i received old product.

I am waiting that i should get my refund back.

Thanks,
Mahendra.

He told me that ur product will be delivered today even called me also im stating there upto 1 hr 30 min still no response is this how u guys treat ur customers??? really disappointed

I had purchased a 2 long curtain for window but it had delivered only 1 curtain nd then i had returned my order but they mailed me due to quilty check ur product can not accept nd ur return money will not transfer. This is not right way. I will not purches in anything in future. Deaster experience. My suborder id is [protected]

I have ordered a product at 1st august.. But as it was defective so i have replaced this product for a new one.. But the snapdeal is not giving the product to me.. Also at the customer care no there is no option for contacting the customer care executive..
They are cheating me and not giving my product to me..
My order id is [protected]..
So kindly take some important steps so that i would get my product..
Thank u..

I have ordered a product at 1st august.. But as it was defective so i have replaced this product for a new one.. But the snapdeal is not giving the product to me.. Also at the customer care no there is no option for contacting the customer care executive..
They are cheating me and not giving my product to me..
My order id is [protected]..
So kindly take some important steps so that i would get my product..

I rouf latief bhat from srinagar, jammu and kashmir. I have ordered captain americo sneakers sneakers red casual shoes but order was not confermed but money has been deducted on dt.25.08.2017 time approx 7:00 using email-address: [protected]@gmail.com & mobile no. [protected] using j&k bank net banking the amount rs.849 has been deducted from my j&k bank account no.[protected] but still 48 hours has been passed out but i didnt received any amount from snapdeal. Please refund the amount whichever is possible

I had ordered a pair of nike shoes on 31st july whose order id is [protected] from snapdeal.com. When i received the product it looked a duplicate one. I got it checked with an official nike store in my city and they confirmed that the shoes were fake. I returned the product as it is to the company. After receiving the product they e-mailed me that there is no defect in the product and they are re-sending me the product. I e-mailed them that i will not receive the product because it is a fake one. Then they refunded me my amount. But the point is that it was god's grace that i recognized that the shoes were fake, if i could not recognize them then what? They must have cheated so many customers till now as they tried to cheat me. Kindly look into the matter.

Product delivered is not what they have shown in the app, measurement is lesser than what they have mentioned, quality is of poor leather but in the product description they have mentioned pure grain cosy marshal italian leather in all body touching parts. Stitching is of poor quality, in images they have given of different design but delivered different one. Beginning when we placed complaint they said once there service engineer checked the product they will take it back, even he sail that it is different from what they have shown, after that they said after conversation with seller they will take it back, but the seller is offering it for less price but we dinied his offer and asked for return and refund. They are dragging the issue from 19 the august, but always they will give time but no action. First 6 images what i have uploded is what they have shown and after images are what i have received.

Hi team,

I have ordered one product panasonic gd22 in the month of december 2016.in starting it was working quite well but from few months it's display not working properly and speakers also not working. I am facing problems with the display and speakers during call. I have warranty for 1 yr. Plz guys kindly replace this piece plz help me team...

Order id:[protected]

Dear sir my order no. Is [protected] and i canceled order in 2-month ago but my refund is not to credit in my account please help me my amount is 799 company is not refund i have many complaints in snepdeal email but they are not to solve my complaint places help me in my refund because a too much time in my amount please help company costner is not received my call and no help me in refund so i complaint in snepdeal company my amount return

Hi, i ordered a 5 seated sofa from snapdeal with order i'd [protected] which was deliver on 19 the of august 2017. First of all 3 seated is of less size compared to your measurements mentioned in the app, it has very poor quality leather, it is not a rocker recliner as mentioned in the product description, what the images you have updated is different from what we have received. I have already raised a complaint against this through call, at first they said service engineer will visit and check, even he told that the product is different and suggested for return of sofa and sent you mail regarding that, then you said the seller will contact us, he is also telling that it is not the same but similar type of sofa and he is also offering for less price but i don't want to accept this for less price, i want you to arrange a pickup it from our place and refund us as soon as possible. If it is not done i have all the documents, call recording, photos with that i will raise a complaint against you in the consumer court. I am uploading the snaps, first 6 will be of your app and next will be what we have received, even you can see the difference by seeing them.

I have ordered 2 skull candy headsets 20 days back it got delivered just 10 days back. And now both the headsets are not working at all. It coated 1500 rs and not even worked properly. What kind of products delivery is this. I just want my money back or need the exchange.
How can you cheat the customers by sending cheap products which don't even work for 10 days also. Even though i used them very carefully. Never expected this kind of service from this particular online store.

I ordered a skmei watch on 27th july i got delivered very lately my packaged arrived at 7 of july but since i recieved defect peice i requested it replacement but i've received an sms regarding my replacement request which cannot be proceed i recieved an sms where i was told that i will recieve my refund within 8-9 days its been 14 days since i've not recieve my refund... Snapdeal is a fooking fagoot..😠

Sir/madem,
I have ordered a formal black shoos on snapdeal. but my order is not confirmed and money has deducted from my account. please sir/mam I want to request you for back my money in my account. and I have not order ID in order list because it is not show in the order. I request you sir / madem please return my money in my account.

Regarding order number [protected] pepe slim fit jeans 32 inch

Dear sir/madam

I have ordered the jeans with the above mentioned order number. I found the product and was surprised when opened as the size on the outside sticker was 32 but in the jeans it was 34. When i have tried the jeans the i also found that the fitting of the product was also not ok. After it i re-packed the item with the sticker and other stuff (Which was also shown to the person from snapdeal who came to collect the product) of the jean after safely trying once.
The product was then returned after the snapdeal person said that everything is ok.
I have also tried to speak with the customer care number from my registered number at [protected] but could not find option to speak to anybody even trying more than half an hour.
Now i have received the information from snapdeal that the snapdeal is returning back the product to me as the quality check of the product found not ok.
I am a regular user of internet shopping for the last five years and bought hundreds of item online. So i am really surprised that was quality check want wrong. I have tried jean only once that is also with safety and returned the item with all the stuff. Since the product can not returned packed so i shown everything to the courier person and only after confirming i returned the product.

I request snapdeal to solve the issue and returned the amount paid by me.

Regards
Rakesh

Executive provide me details, quality check failed order id: [protected] reference number: 43446716

I have received the shirt with issues size and color, now you guys are not provided the amount what kind of service is this
. Kindly let me know what is the issues, size was too big that i cant waer it, really pathetic service by the snapdeal, never by again

For the last 17 days i have been trying to contact snapdeal to get my product returned so that i could get my refund as soon as possible but snapdeal is not paying any response to my complain and now i i'm stuck with the product and my bank details are also submitted to snapdeal and costumer care blames the courier partner but no help is been provided

Hi,

I have returned the product after the successful return pickup but i haven't recieved a refund yet. My order id is [protected].

Kindly please download the screenshot of the order details from the attachment below.

Kindly please refund the amount to the freecharge account at the earliest.

Thanks
Ayush patkar
Mobile -[protected]

My return product ssky reachingr life not delivered. It is a return product. I am waiting for my product because product ssky reaching life s9007 is quality check tracking number of return is[protected]. My reference number is 43159474. It is a long time pending work. Please quickly actions. Product delivery date confirm me. I hope my complain successful.