Snapdeal.com Complaints & Reviews

Address: Jammu, Jammu and Kashmir, 180004

15 days back i ordered mi band 2 from snapdeal, after 4-5 days i received the product and found the product a fake and cheap product when i returned the product after pick up i called several times to snapdeal regarding the refund first 10 days they told me that they didnt received it after that they are saying that we have got it but cant give refund because the product they found is genuine how can it be possible they are making us fool please help

Oct 18, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Aug 29, 2017

Snapdeal.com Customer Care's response Dear Shubham3573,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

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Address: Kanpur, Uttar Pradesh, 380015

Website: www.Snapdeal.com

This product is not working and my complaint not acpect give me worng invocie number snapdeal ford me my lose mony 3300 rupes please help me

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I ordered a product on snapdeal.com with order id: [protected]. The product i ordered is completely different to what i received. I made a return request at the moment i received the item. The item was picked by a third party logistic. Now when i am expecting a refund from the company they are coming up with some non-sense replays like the product doesn't meet the quality check process and hence no refund can be initiated to my account.
I tried to contact the company many times but seems like there is no one interested in resolving my issue.
The company has betrayed me by make to pay for a thing which i never ordered.
Now i request your highness to kindly to solve my issue on humanitarian grounds.

Thanking you
Suhail ahmad hurrah
[protected]

Sep 28, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2017

Snapdeal.com Customer Care's response Dear suhailahmadhurra,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

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A

ashutosh tiwary

from Hojai, Assam

Aug 25, 2017

Hello sir mayne 18 ko ek sound system order kiya tha per usme bass kam nhi ker raha or next date me I register my complaint per abhi tak koi response nhi deya gaya. So kindly please replace my sound system.

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Snapdeal.com Customer Care's response, Aug 26, 2017

Verified Support

Dear Ashutosh Tiwary,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [email protected] in case you require further assistance in the interim.

Regards,
Team Snapdeal

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Address: New Delhi, Delhi, 110020

Website: www.snapdeal.com

Am ordered globalite multi color casual shoe combo in 7th august but am mistakenly ordered 6 size but my size is 8 then am cancelling this order same time and same day after 7 days not received any refund and snapdeal customer care not pic up my call and today's 24 august still not received any refund and snapdeal customer care sand me mail and that mail mentioned your refund is initiated please give my refund urgently my payment is online by debit card

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Sep 26, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2017

Snapdeal.com Customer Care's response Dear Customer (Be A Legend Bodybuilding),

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

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Dinachandra Sougrakpam

from Kolkata, West Bengal

Aug 25, 2017

I am trying to order something. But my area are not available manipur pin code and cash on delivery why?
Please solf this problem, because i am very interested and I like to shopping on snapdeal.
Sir or mam... please cash on delivery available for manipur pin code

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Snapdeal.com Customer Care's response, Aug 26, 2017

Verified Support

Dear Dinachandra Sougrakpam,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [email protected] with these details. We assure you all possible help.

Regards,
Team Snapdeal

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Order no.[protected]
Item name. Titan women watch
I am dilip verma
Reg mob no. Is [protected]
I placed an order amount was deducted but order not placed kindly look in to this matter. I hve attached the proof of deduction and order being not placed pls tell me when will i get my refund back?
Pls refund my amount or pls tell me what should i do on my reg. Mob no.
My account no. For refund is - [protected]
Bank name - state bank of india, hardoi
Address - station road
Branch code - 649

+4 photos

Sep 26, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2017

Snapdeal.com Customer Care's response Dear Dilip Singh Verma,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

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Samkeet Shah

from Surat, Gujarat

Aug 25, 2017

Beware from Snapdeal. most untrusted online portal . Received duplicate shoes .

Snapdeal is addressing your Concern # 42956846: Fake shoe suplied ( ORDER ID : [protected] )

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Snapdeal.com Customer Care's response, Aug 26, 2017

Verified Support

Dear Samkeet Shah,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [email protected] in case you require further assistance in the interim.

Regards,
Team Snapdeal

J

Jarul

from Chennai, Tamil Nadu

Aug 25, 2017

[protected] rs 830 my return cash not in my bank account help me

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Snapdeal.com Customer Care's response, Aug 26, 2017

Verified Support

Dear Jarul,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [email protected] with these details. We assure you all possible help.

Regards,
Team Snapdeal

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Website: Snapdeal.com

Order no.- [protected]
Item name - titan 2539bm01 women's watch
I placed the order also paid for it through sbi net banking and the transaction was successful still the has not been placed. Earlier it showed retry paymemt but now nothing is getting displayed. I mailed at the email address but no reply has come. Pls kindly look in to this matter. As soon as possible.
Kindly refund the amount or place the order.

+3 photos

Sep 26, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2017

Snapdeal.com Customer Care's response Dear Dilip Singh Verma,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

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Address: Murshidabad, West Bengal, 742304

Website: na

Order id: [protected]

This product pick up has not been assigned, in hurry only 1 product pick up request assigned, kindly arrange a call back for me asap
This is really not tolearatable, how irresponsible you are guys, after multiple attempt atlast recieved the call back and the problem was not resolved in properly, when i am getting the call back? Today?

Please arrange a call back immidietly

Sep 24, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2017

Snapdeal.com Customer Care's response Dear biki ab,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

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[email protected]

from Lala, Assam

Aug 23, 2017

I'm not happy wth this site for whatever products are shown is looked like an original product. But after the booking when we receive the the product it's not upto our expectation instead it's a duplicate product. Kindly stop displaying products of duplicates to fools us.

pick up request still not initiated - Comment #2828288 - Image #0

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Snapdeal.com Customer Care's response, Aug 24, 2017

Verified Support

Dear [email protected],

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [email protected] with these details. We assure you all possible help.

Regards,
Team Snapdeal

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Website: Snapdeal.com

I have ordered jagging which order id is [protected] and after some i want to cancel that order but that is not cancelling from app. I have sent the mail to custemer care they also says that cancel from app.
How should i cancel that.
Other thing is that i have order three piece of jagging of same size but 2 i got of same size but 3rd i got in bigger size.
I need my money refund from this site.

+1 photos

Sep 30, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Aug 24, 2017

Aug 24, 2017

Snapdeal.com Customer Care's response Dear Abdullah Fkp,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

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Address: Ranga Reddy, Andhra Pradesh, 500046

I ordered a micromax tab p702 black but snapdeal delivered me micromax p702 white and also send a invoice for black tab. For the replace of my order my mail many times snapdeal but nothing happen, and on 23 august 2017 they closed my replacement request. i want to replace my order as soon as possible.

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Address: Raisen, Madhya Pradesh, 313001

Website: www.snapdeal.com

I got a call from snapdeal with a number [protected] saying the name ritu from snapdeal and that i have been selected as a lucky winner and i have to make a purchase worth rs 4000 and they. D gv me an assured free gift in the form of. A tv washing machine apple iphone 7 plus etc.
All i have to do is select the products and call her back.
She will add them to cart and place the order.
And after wch they would be delivered in 2 days.
I did so and after the transaction was made. Neither they ever received my call back. Nor was any order or gift sent to me.

Sep 25, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2017

Snapdeal.com Customer Care's response Dear Shi Chauhan,
This is to inform you that we do not promote such promotional activities and request you to stay away from such calls or report it to nearest police station.
Regards,
Team Snapdeal

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Address: Howrah, West Bengal, 711104

Website: snapdeal.com

My name is partha mandal, phone no.[protected], product delivery name suman hazra. Product is returns my requst. This company my favourite but delivery order product wrong. Immediatly returns product. Next time no order snapdeal. Amazon, flipcart next time all product buying. One time coming wrong product. Daily product come my address. Product is costly.

Sep 23, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Aug 22, 2017

Updated by parthsmandal My name is partha mandal, phone no.[protected], product delivery name suman hazra. Product is returns my requst. This company my favourite but delivery order product wrong. Immediatly returns product . Next time no order snapdeal. Amazon, flipcart next time all product buying. One time coming wrong product. Daily product come my address. Product is costly.

Verified Support

Aug 22, 2017

Snapdeal.com Customer Care's response Dear parthsmandal,
Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal

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Address: Chitradurga, Karnataka, 577535

My name is kb obanna, i ordered i phone 5s from snap deal on 17/08/2016. On web site they claim that i phone is original. I gave 30500rs to the guy and i use the phone for i year but they have battery problem we went to the bangalore service center but they told me that this mobile purchase on[protected] and warranty in end and they said it is an second handle mobile. I am very shocked that such a big company making fool of the customers. I think a strict action should be taken against the company.
Order no:[protected]
Suborder no:[protected]
Mobile-[protected]
E-mail:[protected]@gmail.com

Sep 22, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2017

Snapdeal.com Customer Care's response Dear pavam,
Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal

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Address: Rajkot, Gujarat, 360007

Website: snapdeal.com

Order i'd [protected] eavan black viscous top worth 1079rs.
Order placed on 24 july 2017
Delivered on 28th july 2017
Return requested on 31st july 2017, item picked up on 1st august 2017 and reached them on 3rd aug 2017, it shows return request approved and irem received at snapdeal but refund not received.
This is totally frustrating. Give my refund immediately else i ll contact consumer court.

Sep 23, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2017

Snapdeal.com Customer Care's response Dear rajesh,
Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal

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Website: www.snapdeal.com

I placed order on 7.8.17 it was deliverd on 13.8.17 but this product is very poor quality so i gave return request still no one taken return the item so please take action immediately iam attaching all details

Order id: [protected], placed on 07 aug, 2017
Return request is under process [ticket id: 43334958].

Thanking you

Yours faithfully
[protected]

+1 photos

Sep 23, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Aug 22, 2017

Updated by suresh bedagam Dear sir/ madam
today i.e 22.8.2017 your customer care called from [protected] this number his name is (deepak kumar) he asking my atm number details and pin number also all e details for refund, actually i dont want to give any pin number so please take action on immidiately

Verified Support

Aug 22, 2017

Snapdeal.com Customer Care's response Dear suresh,
Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal

Snapdeal.com Complaints & Reviews

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