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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 218

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S
swetha1
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to return a product

Website:snapdeal.com

I ordered a wooden floating shelf from snapdeal and the product was not at all good. When you touch the product the color from it would be all over your hands and how could you imagine to place this over a wall, hence i placed a return but i received an email saying that this return request is cancelled and could not be returned. When i purchased the product, it was shown that it is covered under 100% payment protection, even now if i navigate...
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R
Rikin V. Shah
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

goods delivered without serial number

Address:Ahmedabad, Gujarat, 380001

I have purchased 1 intex power bank from snapdeal.com & the seller is staunch e-tail services llp.

Staunch e-tail services
Llp_kunda_vl
Warehouse 10 bigha, 15 bijwas, out of
Khasra no.264/1 (1-04).[protected] and
266 (4/15), khasra no.247 min (3-01), 248 (4-
16) and 249/1 min (0-19), village-hiran
Kudna,
City delhi / state delhi
Pin 110041
Company's vat tin : [protected]br...
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S
sathya1975
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

external hard disk

Address:635109
Website:tamilnadu hosur

Dear sir,
I am sathyamoorthy your customer last 4 years my rg. No: [protected], 01/09/2017 this date order to snap deal web site (External hard disk) payment mode debit card via payment has successful still now goods not received, & refund not received what happen going on your service what i do next step pls corporate with me my contact no: [protected]
Mail: [protected]@gmail.com

Best regards
br...
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S
Samir sharma9676
from Lucknow, Uttar Pradesh
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aqua grand water purifier

Address:249408

When the service provider open to install this product there is not an any (Adaptor) in an asseseries with this product so without an (Adaptor) this product is not working. Order id of this product is - ([protected])
Please help me to solve this problem.

Samir sarma
Mob - [protected]...
+4 photos
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A
aziz makda
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong laptop battery not refunded money order id 19590153334

Address:360003
Website:Www.snapdeal.com

Hello
My order id [protected]
I have been notifying since the day i requested to return that snapdeal will collect wrong battery and refund my money to the account.
Till now no one came to collect nor i recieved my money back and now i can see return request closed.
I haven't receive any call nor no one came for it.
Is this the way you are handling your customers??
I want answer otherwise i have...
+1 photos
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N
n_ar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refuse to return as per their policy

Address:New Delhi, Delhi, 110014

Hi,

I ordered a watch from snapdeal and as per their return policy of "incorrect fit" i requested for a return since it did not fit me correctly.

Snapdeal refused the return giving reasons that the product was not damaged.

As per their policy on website they allow returns under the criteria of "wrong size" but they dont abide by their policies.

Cheats! They are out to fleece customers....
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T
Treezarai
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong item delivered and not replaced

Address:411040
Website:Snapdeal

Hello,
I had made an order of fastrack womens watch but the product delivered to me is sonata mens watch.
I have put replacement order as well but havent received and message from your side
Its a prepaid order and a gift to someone
Kindly replace the order as soon as possible.

Order details are as follows
Fastrack black dial analog womens watch 6109sm02
Replacement ticket id 43663384br...
+4 photos
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V
Vamsi Kadiam
from Visakhapatnam, Andhra Pradesh
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I am not getting any call from courier partner but my order shows out for delivery.

Address:Hyderabad, Andhra Pradesh

My order no:[protected] i want my order, but I didn't receive any call from courier boy. Please deliver my order....
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S
sanjay7575
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not received from last 2.5 months

Address:New Delhi, Delhi, 110005
Website:www.snapdeal.com

We are waiting for last 2 & half month and snapdeal not responding our mail at [protected]@snapdeal.com our total outstanding is 15 lakhs we don't know what do know as we have run out of fund and all business has stopped due to snapdeal. They are saying the reason for holding funds is fake item but we have all invoices with tax paid and genuine distributor goods we are ready them all invoices but they are not replying should we go to...
+1 photos
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S
Singh Gurinder
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sanskriti designers grey net straight semi-stitched suit

Address:140507

Dear sir,
I am purchased a sanskriti designers grey net straight semi-stitched suit from snapdeal, bt the quality is very poor so i refund their suit to snapdeal bt my refund balance is not added in my bank account & then we call to snapdeal customer care they said your refund balance add in your account in next 4 days & they also said for last 30 days & they become more harassment to me so please solve my problem as soon as possible....
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J
JatinKumar123
from Itimadpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return/refund

Address:Aligarh, Uttar Pradesh, 202001
Website:snapdeal.com

Hello sir/madam refund my balance is rs.1075 to my bank product

Order id : [protected]
Placed on : 23 aug, 2017
Picked date : 31 aug, 2017

Company - snapdeal.com type of the product - smart watch order no.-[protected] date of ordering-23/08/2017 amount paid-1075/- register mobile no :-[protected]

Snapdeal mera refund nahi de raha hai khe raha tum ne iske sath charging data cable nahi...
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D
DHANEESH DHANU
from Kerur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I grasp led tv screen issues

Address:560062
Website:[email protected]

Hi I m Dhanu I have one I GRASP 22l20 55cm led tv from snapdeal on 6th Fed 2017 order no is [protected], it shows one year warranty but tv led screen is not working in today morning plz solve this issue plz contact [protected]

Regards
Dhanu
[protected] karnataka...
+1 photos
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M
mayank_soni
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

take money by cheating and neither create order nor return money

Address:122001
Website:www snapdeal.com

I got a call from snapdeal. A girl name ritu was talking, she talking about a offer in which she told me to buy anything for 4000 rs. And then snapdeal give me a assured gift. I confirmed her to not to pay any other rs. And she confirmed me for this.
Then i ask for a official mail of this offer then they mail me about offer by [protected]@snapdeal.com so i confirmed that it is from snapdeal.
Then i buy gas for 4100 rs and paid money...
+1 photos
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T
Thandesh S Rajegowda
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

snapdeal - return item due to internal damage (aquaguard water purifier) neither replaced nor refunded value: rs 5839/-

Address:Hassan, Karnataka, 573201
Website:www.snapdeal.com

Dear sir,

I ordered aquagrand water purifier in snapdeal.com (Order id - [protected] dated:[protected] with prepayment and same was delivered but during installation by their engineer it was noticed internal parts (Connectors) were damaged and their engineer suggested go for replacement.

In online complait was raised with photos, snapdeal asked me to send back the item through courier as they do not have service...
+4 photos
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S
Shikha Khanna23
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product returned yet snapdeal denied receiving the product n trying to cheat

Address:600102
Website:Snapdeal n Vulcan courier

I ordered from snapdeal on 24th august n received a wrong product. Hence placed a request for replacement. The product was successfully picked by vulcan courier company yet snapdeal has denied stating they haven't received the product.
It's been more than a week since i complained yet i'm not receiving any proper update from them.
The customer service executive are extremely rude.
Looks like they trying to cheat the customers...
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P
pranjul somani
from Chennai, Tamil Nadu
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I'm complaining about power banks warranty.

Address:603203
Website:Snapdeal

I bought ambrane power bank from snapdeal on january 2017 which had a warranty of 12 months but it is not working right now. I tried calling ambrane but none of the numbers are working .
Kindly resolve my issue either give me ambrane's number or do something else but replacve it.
Revert for the same....
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N
Nupur Ishant Singhal
from Noida, Uttar Pradesh
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wrong product

Address:249408

The product are not same as per description. The order is for the jewellary kit but in the packet there was a makeup kit so plz exchange my order as per description. The order ID is [protected] . As soon as possible....
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F
for_sanjay
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return request is not taken

Address:Ahmedabad, Gujarat, 380058

It was order for floating shelves, order id-[protected], was delivered to me at ahmedabad on 24-august-2017, i generated return request on 28-august-2017 as i did not like the quality of the product. After 13 days they came to resolution that "item was delivered in good condition and hence, cannot be returned or replaced." i mailed about my concern of quality which was not answered....
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Bhartesh Jain
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not taking return a damaged product - order id - 19763046972

Website:www.snapdeal.com

Hi, i orderd shoes worth rs. 8448 and my order id is [protected]. Snapdeal delivered a devective product to me. For the same i reqested to return it. Snapdeal is not allowing to return / refund it. As per its turms and condition i can return the product, if this of inferrior quality or damaged.
I have reqested several times to return it but they are saying they cannt process request for return without giving any reason....
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Shahnavaz M Dulla
from Vapi, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incomplete product

Address:Daman, Daman and Diu
Website:snapdeal

Hamne snapdeal se 1587 rs k cashew k 6 packet order kiya the par hame 3 packet hi mile. Kosis karne k baad bhi customer adviser se baat nahi hui. Aur email ka bhi koi answer nahi aur suddenly hamara snapdeal account suspend kar diya
Now i m helpless
Hamne dev dutt exports se d, 'nature fresh caswnut order kiya tha
Full payment karne k baad bhi hame missing product mila...
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