Snapdeal.com Complaints & Reviews

My order id: [protected] after purchsin through netbankin, since 3 days it was being prepared to be dispatched and now its showin order closed, iam not sure what does it realy mean, did my order got cancled as there is no option to cancel the order either,, what i can see is track order,, even if i clicked it order is preapring for dispatched (Closed)

I placed order in snapdeal on order id: [protected] (3 items), placed on 22 jul, 2017 containing

Item 1. Suborder id: [protected]- woodland blue casual shoes
Item 2. Suborder id: [protected]- izod navy round t-shirt
Item 3. Suborder id: [protected] - izod black slim jeans

I received the same on 28th jul.

Due to poor quality of items 2 and item 3 i raised a return request on the same day. They picked on 31st july and updated status as refunded in portal, but i dint receive the refund still now.

I sent mail on the same to [protected]@snapdeal.com they responded as we cannot refund you money and we are blocking your accountdont do any transactions again in this account.

Worst service form snapdeal

Product :- micromax canvas 6 pro (16gb, black)
Near about 1 month i was not getting my replacement. No status updated. This is my first & last experience. Now i am not dealing with snapdeal onward. This is my worst experience with snapdeal. When will i get my replacement. Two three times i send message to help center. But no reply from them.

Order id: [protected] (1 item) details
Placed on 07 aug, 2017

This is the worst ever experience so far with snapdeal. This order was placed on 7 aug 2017 & estimated delivery date was 12-14 aug 2017. So far no one has contacted me. But i am getting update your delivery attempt has been failed.

Such a worst service i have never expected from snapdeal. To improve your service my advice is please donot send your material using fedex.

Very unhappy.

Will never do any online shopping using snapdeal. Good bye snapdeal.

Satpal singh
[protected]

Sir

I am rajesh kumar singh, booking bmw red color bike for my 6 years old child on 07/08/2017 in snapdeal,
Delivery received 14/08/2017 at evening at my nasik home address, and i am paid 9334.00 on delivery boy,

Packing opening after see different company (Hrt) blue color bike, this market price 4500.00 in nasik local market, and many parts is missing,

Than i am call same day evening to snapdeal customer care, he says sorry for inconvenience, i am refund your amount in two days,

Today (16/08/2017) i got message by snapdeal.. Says my pikup facilities are not available in nasik city, so u can send bike by corriar on mumbai snapdeal address,

Than i received after paid your amount,

So request please help me,

Order no - [protected]
Invoice no - s23ce2/1000042
Order date -06/08/2017
Invoice date -07/08/2017

Regards
Rajesh kumar singh
Nasik-maharashtra
Cell [protected]

Sir

I am rajesh kumar singh, booking bmw red color bike for my 6 years old child on 07/08/2017 in snapdeal,
Delivery received 14/08/2017 at evening at my nasik home address, and i am paid 9334.00 on delivery boy,

Packing opening after see different company (Hrt) blue color bike, this market price 4500.00 in nasik local market, and many parts is missing,

Than i am call same day evening to snapdeal customer care, he says sorry for inconvenience, i am refund your amount in two days,

Today (16/08/2017) i got message by snapdeal.. Says my pikup facilities are not available in nasik city, so u can send bike by corriar on mumbai snapdeal address,

Than i received after paid your amount,

So request please help me,

Order no - [protected]
Invoice no - s23ce2/1000042
Order date -06/08/2017
Invoice date -07/08/2017

Regards
Rajesh kumar singh
Nasik-maharashtra
Cell [protected]

Ref: order no [protected] suborder no.: [protected] hsn: 85299090

Please note that the above battery i received & put in my lenovo a6000 mobile on 26/7/2017 for the whole night for full charge. But sorry to note that it was not charged.
I doubt about my charger. I charged other mobile with the same charger & it was ok
However, once again i tried but with no positive result.
Therefore, please arrange to replace the said battery immediately. I do not know how such type of defective battery supplied which badly affect the image of your company.

Pushpa khanuja

I have placed an order for a xolo era 1x pro (2gb, 16gb) - 4g volte phone on 28.07.17 and my order id was [protected]. But, the product was defective and i have raised a complaint for replacement. The reference number was 43153083. As per my request it was picked up by your courier person after the visit of your service engineer. I have received thereplaced product on 12.08.17. But again i have received the product with the same defective issue. I have immediately raised a complaint again (Thus time for full refund) on 12.08.17 and the reference number was 43317546. Again service engineer's visit was rescheduled. Surprisingly, snapdeal closed my complaint on 14.08.17 without resolving my issue. Neither any service engineer visited me nor i received any call from snapdeal. I have raised a complaint again on 14.08.17 and again as usual service engineer's visit is rescheduled. But until now nobody has visited me and resolved my issue. This is a sheer harrasment and if i don't get my refund, i am definitely going to take legal counsel on it.

Item name is carlton london black ballerinas n sub order id[protected] n order id is [protected] n size is 37 is being already picked up by their courier patner n in app oc theitr its showing pickup failed n this pickup done on july 13 n till date had send so many complaints but no response... As i want my refund now with the compensation oc mental pain i m havonv now...

Hello,

I have ordered amway milk thisle through snap deal during last month, but unfortunately i got a wrong product which is delivered to my address, i have asked for the pick up of wrong product and delivery of the right one, after 2 days snap deal picked up the wrong product assuring the pay back of the money which i gave for wrong product, since a month i am following it up with snap deal, unfortunately neither my e mail/calls are not been answered
I thought this is the forum where i can at-least get the answer

Br//

Order id: [protected]
Item: optimum nutrition gold standard 100% whey protein.

Hello sir.

I want to return the product i've received today. It is a fake one. It doesn't has the scoop, it was not even sealed pack and the quantity is also less i. E. I should've received quantity of 2.4 kg but the seller gave me 1 kg of fake powder. I've already complained about it. Please see to it and help me.

Snapdeal has closed my return window for no reason. And now, they say we can't do anything about it. And now, what should i do with the fake powder i've received. Cc, please help me.

Thank you

I ordered puma men shoes n i received a totally different shoe i doubt it's even original because of the way it was packed n has no tags on it. It's nothing like the pic showed online n i can't even find a coustomer care number where i can call n complaint all iam getting is a annoying operator service.. It's really disappointing i wil think twice before ordering from snapdeal next time specially since i doubt the originality of the product

Order id: [protected]
Sir/madam,
I purchased micromax canvas spark 3 mobile in snapdeal, this product defect and i bring this notice to customer care they told they will refund or replacement provided to this product but they didnt i unhappy with snapdeal plz help out wat to do

Picked up

Return request is declined. Returned item will be sent back to you.11:41 am, 07 sep, 2016
Returned item is received at snapdeal. Quality check is in progress09:02 am, 07 sep, 2016
Picked up successful.in transit to snapdeal11:46 am, 04 sep, 2016
Courier is out to pickup your item09:07 am, 04 sep, 2016
Pickup has been scheduled with nuvo-all-rp11:55 pm, 03 sep, 2016

Delivered

Service visit scheduled02:47 pm, 12 jul, 2016
Your item has been successfully delivered! 04:39 pm, 04 jul, 2016

Dispatched

Courier is out to deliver your order10:52 am, 04 jul, 2016
Item is dispatched and courier is processing it from ahmedabad facility11:29 pm, 01 jul, 2016

Placed

Item is packed and will be dispatched soon10:10 am, 01 jul, 2016
Order is being readied for dispatch08:58 am, 01 jul, 2016

I have ordered 3 guia museli fruit and nut[1 kg each] on 23 rd july 2017 and paid for them beforehand through debit card . on 27 th july 2017 i have got only one pack.but my order detail says that three of them have been delivered. either return my money or deliver the other two packs. i am very disappointed. i want an urgent solution of this problem.

Hi team
This mail is regarding purchased product Net Protector Total Security 2016 from snapdeal on 7th Aug 2017 order id: [protected].
Product delivered to me after 4 days, after delivery i found that product is not working.
I have found that CD software is corrupted and not installed in my machine
So overall I am not satisfied with the product, after that I raised a return request (Under return policy) on 14 Aug 2017 with ticket id[protected].
But still matter is not resolved they are saying that we can’t return product still you don’t have any big issue. Please help me.

Thanks & regards
Darshan Ashar

I'm a seller at snapdeal and my seller id is s278a6 my payment is on hold coz i update a new bank details on 02/08/2017 and tat for releasing a hold my payment was 7-10 working days which was over but still its on hold and yesterday i twit whole concern at kunal behl twitter account then i got a call from your seller support they said my bank detail are updated properly and my payment will release in next payment cycle and my next payment cycle is on 17/08/2017 but still my payment on hold

Sir my area pincode 243201 hai
Jo ki 243501 mistake se ho gya h
my area pincode 243201 confirm
Pin code 243201 baheri city bareilly

This is the worst of all the e-commerce companies in India. First they take your order and they send you wrong product. I bought 3-star refrigerator of maroon color from snapdeal at 11700 but they sent me 1-star fridge of brown color. After 20 days of all the negotiations and all, they are saying the cost of that fridge has increased, we cannot give you 3-star you have to keep 1-star (for which we are demanding some refund).

I am buy readmi note 3 on 4th augast from snapdeal but there is a problem this mobile phones tuch is not working
This mobile is defective
I can buy this mobile from snap deal
My order id is [protected]
Plzz kindly accept my issue. Do the needfull
I am buying this phone only a five day and suddenly that will be stope the tuch and not working the mobile tuch withaout any damege

I have ordered Lincoln High back office chair on 16/05/2017 with order ID: [protected] but received different product. So I return that product through DTDC courier service and updated courier receipt number and the product delivery to them on 6th July, 2017.But they told that the product has not yet received and will refund the amount soon after we receive it. So far we didn't get any refund from them even though we returned the product.please consider my issue.
Order ID: [protected]
DTDC courier receipt number:D34677444