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3.6
Updated: Nov 24, 2025
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Snapdeal.com reviews & complaints page 27

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H
hemanth bangera
from Bengaluru, Karnataka
Sep 20, 2021
Resolved
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Address: bangalore

The snapdeals send a fraud laky contest send to customer and these type of amount you are received please provide your bank details and all mentioned and finaly told send me the money to settle a customes taxes after that no respond about given number
Oct 23, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2021
Snapdeal.com Customer Care's response Dear Hemanth,

Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal
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    supriya mantry
    Sep 20, 2021
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    I received a fraud letter with scratch coupon, asking my bank details. This is outrageous, it's companies and responsibility to take care of our data. They have failed miserably.
    I checked the ph number given in the letter in true caller, it says snapdeal prize number. Some innocent will definitely be duped by them. Please take action
    Snapdeal.com customer support has been notified about the posted complaint.
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    Dear Customer,

    Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

    Regards,
    Team Snapdeal
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      K
      Keshavi Goel
      from NEW DELHI, Delhi
      Sep 17, 2021
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      Return request closed...I want to return the Item
      Snapdeal.com customer support has been notified about the posted complaint.
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      Dear Customer,

      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

      Thanks!
      Team Snapdeal
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        L
        Look Like Cook
        Sep 17, 2021
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        Website: Snapdeal

        I have applied for product return, but daily I only get the msg of

        "We tried reaching you today for pickup of Gazal Fashions.. from Snapdeal. You may reach us at[protected] PIN 2433 - Shadowfax"

        No one is coming for the pickup of the product, after 15 days snapdeal will tell me that now you can not return the product as it has been 15 days and we have 15 days return policy. But on the day I receive the product the very same day I have applied for the return, it's been 6 days now.
        Please let me know should I return my product.

        The pickup number which is provided they also don't respond.
        Snapdeal.com customer support has been notified about the posted complaint.
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        Hi Customer!

        We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

        Thanks!
        Team Snapdeal"
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          S
          Sudhir ahuja 1956
          from New delhi, Delhi
          Sep 15, 2021
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          Order ID [protected] dated 04 th sep 2021.
          Orderd for 3 solo white briefs for size 105 cm but received different size, on raising the issue returned was arranged & also parcel picked up.
          But amount of rs 477/ was to be refunded (159×3) but only rs 159 refunded against rs 477.
          Snapdeal.com customer support has been notified about the posted complaint.
          View replies
          Hi Sudhir,

          We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

          Thanks!
          Team Snapdeal
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            S
            Sadiya Siddiqui
            Sep 15, 2021
            Resolved
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            Resolved

            I have ordered two items
            It’s been more than 2 weeks
            I didn’t receive my refunded amount
            No customer care call facility is there
            Only computerised call
            And I’m not satisfied by the complaints on texts … they are just asking me to wait for 24-48 hours
            I am attaching pictures with this
            Please respond me back
            Registered number- [protected]
            Order id- [protected]
            +3 photos
            Oct 19, 2021
            Complaint marked as Resolved 
            Snapdeal.com customer support has been notified about the posted complaint.
            Verified Support
            Sep 18, 2021
            Snapdeal.com Customer Care's response             Dear Customer,

            Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

            Regards,
            Team Snapdeal
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              Z
              Zealwebtech
              from Noida, Uttar Pradesh
              Sep 13, 2021
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              Address: Greaternoida

              Creating snapdeal seller account was not a good decision, they are really cheating with sellers. I have successfully delivered orders worth 7000+ but we never get paid by snapdeal even after creating multiple tickets pending for several weeks no one is looking in it. They just reply that no able to connect over phone, they never call and they do not have any seller support contact number even.
              We always begging for clearing the pending money and never get paid. Poor courier pickup support they always pickup late and we have to pay the fine for it. Snapdeal seller app always crashing, no updates of any sale or notification overall worst experience, just wanted to request to clear the pending due at earliest snapdeal seller code S655ee
              Snapdeal.com customer support has been notified about the posted complaint.
              Sep 13, 2021
              Updated by Zealwebtech               Never get paid single penny for delivered orders.
              View replies
              Dear Seller,

              Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

              Regards,
              Team Snapdeal
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                K
                Kesarsingh5
                Sep 13, 2021
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                Address: Haryana

                Does not work fraud u koba bluetooth
                Snapdeal.com customer support has been notified about the posted complaint.
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                  K
                  Kesarsingh5
                  Sep 12, 2021
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                  Address: Haryana

                  He does not work
                  +1 photos
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Sep 12, 2021
                  Updated by Kesarsingh5                   Bad
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                    S
                    Shahbaz ßaadi
                    Sep 12, 2021
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                    Website: snapdeal58a.com

                    Dear Sir Madam,
                    Greetings, my name is Shahbaz Badi and my fund has been freezed in Snapdeal snapdeal58a.com worth of 5400+ and now no one is answering my query also that amount has remained freezed while they are asking to add more 15000+ fund to retrieve I have attached screenshots for same and freezed amount with this mail.
                    Kindly do the needful to give me my fund back as soon as possible to my account registered no.[protected] of IFSC code-BKID0003131.
                    Waiting for my fund to be retrieved to my account.

                    Shahbaz Badi
                    Snapdeal.com customer support has been notified about the posted complaint.
                    View replies
                    Dear Shahbaz!

                    Please never download any app imitating to be Snapdeal. We NEVER request our customers for unsolicited funds or advance payments in exchange for rewards.

                    Regards,
                    Team Snapdeal
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                      N
                      Ni3 agarwal
                      from Jaipur, Rajasthan
                      Sep 12, 2021
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                      Sir,
                      Order no. [protected] was first cancel by delivery boy then after one day delivery boy delivered the item on COD.

                      But this item is not fit to me. So I want return product.
                      Many complaint to register in customer care number but not respond.
                      Plz help.
                      Bill and item pics. attached plz find it.
                      +3 photos
                      Snapdeal.com customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer,

                      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                      Thanks
                      Team Snapdeal
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                        D
                        d3mon86
                        Sep 12, 2021
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                        Resolved

                        Address: India

                        I bought Dymatize elite whey protein (5lbs) from Snapdeal but it turned out to be fake. (Spelling mistakes, washed out print on the jar). Snapdeal registered a complaint but hasn't resolved the issue by issuing me a refund.
                        +1 photos
                        Sep 18, 2021
                        Complaint marked as Resolved 
                        Thanks for the quick resolution, Snapdeal arranged for the return and then their customer support called me and 2 days later I received an email asking for bank details and voila my refund was processed as soon as I filled up the neft form. Thank you Snapdeal but please blacklist sellers who peddle fake supplements/health products on your portal as such practices not only break the customer's trust but can also lead to serious health issues for people who don't know how to spot a fake supplement.
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 14, 2021
                        Snapdeal.com Customer Care's response                         Dear Customer,

                        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                        Regards,
                        Team Snapdeal
                        Sep 15, 2021
                        Updated by d3mon86                         Hi, my return has been picked up. When will I get my refund? Also I want the refund in my bank account but Snapdeal never asked for my account details.
                        Verified Support
                        Sep 16, 2021
                        Snapdeal.com Customer Care's response                         Dear Customer,

                        We value the importance of your concern. We’re working on the issue & shall update you on this.

                        Regards,
                        Team Snapdeal
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                          S
                          SAya n
                          Sep 12, 2021
                          Resolved
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                          Resolved

                          Address: Palpara

                          I ordered two jins from snapdeal but just got one. Which I got later it was not fitting to me. Regarding this I complaint but they are not giving me satisfied reply and not solving my issue.

                          Order I'd [protected]
                          +3 photos
                          Oct 19, 2021
                          Complaint marked as Resolved 
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 14, 2021
                          Snapdeal.com Customer Care's response                           Dear Customer,

                          Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                          Regards,
                          Team Snapdeal
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                            S
                            Suresh Karale
                            Sep 11, 2021
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                            Address: Kolkata

                            Because of leakage of my purchasees Snapdeal company Pvt ltd.have declared me as bumper draw prize winner and asking for money.I
                            Snapdeal.com customer support has been notified about the posted complaint.
                            View replies
                            Hi Suresh!

                            We are sorry for the unpleasant experience you’ve been through. Please share your contact no. so that we can get this checked on priority.

                            Thanks!
                            Team Snapdeal
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                              L
                              Looloo
                              from Bhopal, Madhya Pradesh
                              Sep 11, 2021
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                              I have ordered 03 nos. of 100 gms.kattha total 300 gms.and paid Rs.897 cod for that one.But I have received only 100 gms.kattha.The supplier has cheated me and looted my money through Snapdeal. Pl.take strict action against this fraud supplier and return my remaining amount.
                              Snapdeal.com customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                              Thanks!
                              Team Snapdeal
                              Reply
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                                N
                                [email protected]
                                Sep 10, 2021
                                Resolved
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                                Resolved

                                Address: Snapdeal
                                Website: Snapdeal

                                My order number [protected] of snapdeal shopping, i create a return request on 05/09/2021 but automatically closed next day without informing me. I already mail in [protected]@snapdeal.com same day, they replied me that we will return pick up in 2 days but now no replying me in reminder mail also not pickup yet.
                                +3 photos
                                Sep 17, 2021
                                Complaint marked as Resolved 
                                Issue resolved, snapdeal have return pick up done
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 11, 2021
                                Snapdeal.com Customer Care's response                                 Dear Customer,

                                We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                Thanks!
                                Team Snapdeal
                                Sep 17, 2021
                                Updated by [email protected]                                 Issue resolved
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                                  Sudeepkiccha
                                  from Maddur, Karnataka
                                  Sep 9, 2021
                                  Resolved
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                                  Resolved

                                  Address: Maddur

                                  Yashwanth K. My friend won the first prize in your 11th anniversary of worth ₹8, 20, 000 but he got a call from your customer care to pay GST amount of ₹8, 200, so I have to communicate with your manager about this query
                                  Oct 11, 2021
                                  Complaint marked as Resolved 
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 10, 2021
                                  Snapdeal.com Customer Care's response                                   Dear Customer,

                                  Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                  Regards,
                                  Team Snapdeal
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                                    UnWonted
                                    Sep 9, 2021
                                    Resolved
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                                    Resolved

                                    Address: 6th Floor, Cyberscape, Golf Course Extension Road, Sector-59, Gurugram, Haryana- 122002

                                    I made an order for a book on snapdeal with Order Id [protected] on September 2. I received the book on September 8 which turned out to be a fake copy. The quality of the pages is poor, the print margins are off and there is no scratch code on the book which is gives access to online content of the book. I created a replacement request which I thought needed some more details. So I asked the customer care to cancel the current replacement request. So I can create a new one with edited details. My replacement request is canceled but now I don’t see any option to create another one. Their customer care is no longer responding. Their is no other option for me to contact them.
                                    +1 photos
                                    Oct 11, 2021
                                    Complaint marked as Resolved 
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 10, 2021
                                    Snapdeal.com Customer Care's response                                     Dear Customer,

                                    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                    Regards,
                                    Team Snapdeal
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                                      Unnati123
                                      from Faridabad, Haryana
                                      Sep 9, 2021
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                                      Some company is using you name and logo for a fraudulent activity
                                      I am a victim of such an activity and have undergone a loss of around 60, 000 Rs
                                      I wish as a company you would also not like someone else use your name wrongly and seriously try to harm your company's image
                                      I hope you could help in recovering my amount, else I will lose my faith in your company
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Unnati,

                                      Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                      Regards,
                                      Team Snapdeal
                                      Reply
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                                        P
                                        Pillai2311
                                        Sep 7, 2021
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                                        Please refer order I'd [protected] Wolverine Okhli Musal.the status of this item is "delivered" on yesterday.sorry to say that the item is not yet delivered by the delivery agent.of course he has contacted me around 1945hrs on 06/09/2021 and expressed his inability to deliver the item and promised to deliver the same on today morning.
                                        But the item not yet received by me where as a fake delivery confirmation message has been sent to my mobile.
                                        Mobile number [protected]
                                        Email: [protected]@yahoo.co.in
                                        Please look into the issue and arrange either to deliver the item or to refund.
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        View replies
                                        Sarvice is not good I couldn't get my parcel and shows diliverd
                                        Reply
                                        Snapdeal.com Customer Care's response, Sep 9, 2021
                                        Verified Support
                                        Dear Customer,

                                        We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                        Thanks!
                                        Team Snapdeal
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