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Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
Complaints 14453
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Snapdeal.com reviews & complaints page 27

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J
JayVNN
from Mumbai, Maharashtra
Sep 21, 2021
Resolved
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Resolved

I placed order for 2 items XXL Size. One is Sherine Rayon Kurti Rs.749 (original cost Rs.898) after discount and another Janasya Green Crep Suit Rs.549/- (Original cost Rs.653) after discount. In total I paid Rs.1298/- in cash.

The product Sherine Rayon Kurti was without any tag and very loose with loose elastic, also. So I requested to return and refund the money Rs.749/-. I also sent the screenshots of the INVOICE and the amount I paid as per the Invoice. However, the snapdeal people are neither not reading the matter I have sent or deliberately want to harass the customers. Same type of questions and Ads are being sent by them whenever I am correcting them that I should be refunded with Rs.749/- and not Rs.625/-. I am attaching herewith the details. Hope now you people will understand.
+5 photos
Oct 27, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2021
Snapdeal.com Customer Care's response
Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
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    H
    Handa jm
    Sep 21, 2021
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    I requested to cancel the order (ID [protected]) as delivered product wasn't matching with the product shown. After then I have got several messages for picking up the cancelled product but each time you have changed the date and time of pickup without any information. I am attaching the messages which I have received for your reference. Can you tell me, what is your final time for picking up my cancelled product and refund my money to my already mentioned bank account. Moreover, you sent me several messages regarding that some your pickup boy with their name and phone number should pickup the cancelled product. But when I was calling them on their given phone no. they told us that they hadn't received any messages regarding the picking up my cancelled product from your end so that they couldnot pickup the product .what is happening I don't know. Can you help me at your earliest time?

    Regards, kundan Chandra
    Snapdeal.com customer support has been notified about the posted complaint.
    Hi Customer

    We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

    Thanks!
    Team Snapdeal
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      A
      Anlinestanley
      Sep 21, 2021
      Resolved
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      Resolved

      Address: Snapdeal
      Website: Snapdeal

      I am anlinestanley my money get freezed in snapdeal58a.com I had invested around 1 lakh money..[protected] this is the Snapdeal staff number he did not answering anything... At last he is explaining about this one..I need my money back...
      +1 photos
      Oct 23, 2021
      Complaint marked as Resolved 
      Snapdeal.com customer support has been notified about the posted complaint.
      Verified Support
      Sep 22, 2021
      Snapdeal.com Customer Care's response
      Dear Customer,

      Please do not respond to any Phone Call/Email/SMS claiming to be from Snapdeal and offer rewards/cashback. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

      Regards,
      Team Snapdeal
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        H
        hemanth bangera
        from Bengaluru, Karnataka
        Sep 20, 2021
        Resolved
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        Resolved

        Address: bangalore

        The snapdeals send a fraud laky contest send to customer and these type of amount you are received please provide your bank details and all mentioned and finaly told send me the money to settle a customes taxes after that no respond about given number
        Oct 23, 2021
        Complaint marked as Resolved 
        Snapdeal.com customer support has been notified about the posted complaint.
        Verified Support
        Sep 22, 2021
        Snapdeal.com Customer Care's response
        Dear Hemanth,

        Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

        Regards,
        Team Snapdeal
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          S
          supriya mantry
          Sep 20, 2021
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          I received a fraud letter with scratch coupon, asking my bank details. This is outrageous, it's companies and responsibility to take care of our data. They have failed miserably.
          I checked the ph number given in the letter in true caller, it says snapdeal prize number. Some innocent will definitely be duped by them. Please take action
          Snapdeal.com customer support has been notified about the posted complaint.
          Dear Customer,

          Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

          Regards,
          Team Snapdeal
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            K
            Keshavi Goel
            from NEW DELHI, Delhi
            Sep 17, 2021
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            Return request closed...I want to return the Item
            Snapdeal.com customer support has been notified about the posted complaint.
            Dear Customer,

            We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

            Thanks!
            Team Snapdeal
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              L
              Look Like Cook
              Sep 17, 2021
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              Website: Snapdeal

              I have applied for product return, but daily I only get the msg of

              "We tried reaching you today for pickup of Gazal Fashions.. from Snapdeal. You may reach us at[protected] PIN 2433 - Shadowfax"

              No one is coming for the pickup of the product, after 15 days snapdeal will tell me that now you can not return the product as it has been 15 days and we have 15 days return policy. But on the day I receive the product the very same day I have applied for the return, it's been 6 days now.
              Please let me know should I return my product.

              The pickup number which is provided they also don't respond.
              Snapdeal.com customer support has been notified about the posted complaint.
              Hi Customer!

              We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

              Thanks!
              Team Snapdeal"
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                S
                Sudhir ahuja 1956
                from New delhi, Delhi
                Sep 15, 2021
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                Order ID [protected] dated 04 th sep 2021.
                Orderd for 3 solo white briefs for size 105 cm but received different size, on raising the issue returned was arranged & also parcel picked up.
                But amount of rs 477/ was to be refunded (159×3) but only rs 159 refunded against rs 477.
                Snapdeal.com customer support has been notified about the posted complaint.
                Hi Sudhir,

                We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                Thanks!
                Team Snapdeal
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                  S
                  Sadiya Siddiqui
                  Sep 15, 2021
                  Resolved
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                  Resolved

                  I have ordered two items
                  It’s been more than 2 weeks
                  I didn’t receive my refunded amount
                  No customer care call facility is there
                  Only computerised call
                  And I’m not satisfied by the complaints on texts … they are just asking me to wait for 24-48 hours
                  I am attaching pictures with this
                  Please respond me back
                  Registered number- [protected]
                  Order id- [protected]
                  +3 photos
                  Oct 19, 2021
                  Complaint marked as Resolved 
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 18, 2021
                  Snapdeal.com Customer Care's response
                  Dear Customer,

                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                  Regards,
                  Team Snapdeal
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                    Z
                    Zealwebtech
                    from Noida, Uttar Pradesh
                    Sep 13, 2021
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                    Address: Greaternoida

                    Creating snapdeal seller account was not a good decision, they are really cheating with sellers. I have successfully delivered orders worth 7000+ but we never get paid by snapdeal even after creating multiple tickets pending for several weeks no one is looking in it. They just reply that no able to connect over phone, they never call and they do not have any seller support contact number even.
                    We always begging for clearing the pending money and never get paid. Poor courier pickup support they always pickup late and we have to pay the fine for it. Snapdeal seller app always crashing, no updates of any sale or notification overall worst experience, just wanted to request to clear the pending due at earliest snapdeal seller code S655ee
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Sep 13, 2021
                    Updated by Zealwebtech
                    Never get paid single penny for delivered orders.
                    Dear Seller,

                    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                    Regards,
                    Team Snapdeal
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                      K
                      Kesarsingh5
                      Sep 13, 2021
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                      Address: Haryana

                      Does not work fraud u koba bluetooth
                      Snapdeal.com customer support has been notified about the posted complaint.
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                        K
                        Kesarsingh5
                        Sep 12, 2021
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                        Address: Haryana

                        He does not work
                        +1 photos
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Sep 12, 2021
                        Updated by Kesarsingh5
                        Bad
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                          S
                          Shahbaz ßaadi
                          Sep 12, 2021
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                          Website: snapdeal58a.com

                          Dear Sir Madam,
                          Greetings, my name is Shahbaz Badi and my fund has been freezed in Snapdeal snapdeal58a.com worth of 5400+ and now no one is answering my query also that amount has remained freezed while they are asking to add more 15000+ fund to retrieve I have attached screenshots for same and freezed amount with this mail.
                          Kindly do the needful to give me my fund back as soon as possible to my account registered no.[protected] of IFSC code-BKID0003131.
                          Waiting for my fund to be retrieved to my account.

                          Shahbaz Badi
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Dear Shahbaz!

                          Please never download any app imitating to be Snapdeal. We NEVER request our customers for unsolicited funds or advance payments in exchange for rewards.

                          Regards,
                          Team Snapdeal
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                            N
                            Ni3 agarwal
                            from Jaipur, Rajasthan
                            Sep 12, 2021
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                            Sir,
                            Order no. [protected] was first cancel by delivery boy then after one day delivery boy delivered the item on COD.

                            But this item is not fit to me. So I want return product.
                            Many complaint to register in customer care number but not respond.
                            Plz help.
                            Bill and item pics. attached plz find it.
                            +3 photos
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Dear Customer,

                            We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                            Thanks
                            Team Snapdeal
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                              D
                              d3mon86
                              Sep 12, 2021
                              Resolved
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                              Resolved

                              Address: India

                              I bought Dymatize elite whey protein (5lbs) from Snapdeal but it turned out to be fake. (Spelling mistakes, washed out print on the jar). Snapdeal registered a complaint but hasn't resolved the issue by issuing me a refund.
                              +1 photos
                              Sep 18, 2021
                              Complaint marked as Resolved 
                              Thanks for the quick resolution, Snapdeal arranged for the return and then their customer support called me and 2 days later I received an email asking for bank details and voila my refund was processed as soon as I filled up the neft form. Thank you Snapdeal but please blacklist sellers who peddle fake supplements/health products on your portal as such practices not only break the customer's trust but can also lead to serious health issues for people who don't know how to spot a fake supplement.
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 14, 2021
                              Snapdeal.com Customer Care's response
                              Dear Customer,

                              Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                              Regards,
                              Team Snapdeal
                              Sep 15, 2021
                              Updated by d3mon86
                              Hi, my return has been picked up. When will I get my refund? Also I want the refund in my bank account but Snapdeal never asked for my account details.
                              Verified Support
                              Sep 16, 2021
                              Snapdeal.com Customer Care's response
                              Dear Customer,

                              We value the importance of your concern. We’re working on the issue & shall update you on this.

                              Regards,
                              Team Snapdeal
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                                S
                                SAya n
                                Sep 12, 2021
                                Resolved
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                                Resolved

                                Address: Palpara

                                I ordered two jins from snapdeal but just got one. Which I got later it was not fitting to me. Regarding this I complaint but they are not giving me satisfied reply and not solving my issue.

                                Order I'd [protected]
                                +3 photos
                                Oct 19, 2021
                                Complaint marked as Resolved 
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 14, 2021
                                Snapdeal.com Customer Care's response
                                Dear Customer,

                                Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                Regards,
                                Team Snapdeal
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                                  S
                                  Suresh Karale
                                  Sep 11, 2021
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                                  Address: Kolkata

                                  Because of leakage of my purchasees Snapdeal company Pvt ltd.have declared me as bumper draw prize winner and asking for money.I
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Hi Suresh!

                                  We are sorry for the unpleasant experience you’ve been through. Please share your contact no. so that we can get this checked on priority.

                                  Thanks!
                                  Team Snapdeal
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                                    L
                                    Looloo
                                    from Bhopal, Madhya Pradesh
                                    Sep 11, 2021
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                                    I have ordered 03 nos. of 100 gms.kattha total 300 gms.and paid Rs.897 cod for that one.But I have received only 100 gms.kattha.The supplier has cheated me and looted my money through Snapdeal. Pl.take strict action against this fraud supplier and return my remaining amount.
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                    Thanks!
                                    Team Snapdeal
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                                      N
                                      Sep 10, 2021
                                      Resolved
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                                      Resolved

                                      Address: Snapdeal
                                      Website: Snapdeal

                                      My order number [protected] of snapdeal shopping, i create a return request on 05/09/2021 but automatically closed next day without informing me. I already mail in [protected]@snapdeal.com same day, they replied me that we will return pick up in 2 days but now no replying me in reminder mail also not pickup yet.
                                      +3 photos
                                      Sep 17, 2021
                                      Complaint marked as Resolved 
                                      Issue resolved, snapdeal have return pick up done
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 11, 2021
                                      Snapdeal.com Customer Care's response
                                      Dear Customer,

                                      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                      Thanks!
                                      Team Snapdeal
                                      Sep 17, 2021
                                      Updated by [email protected]
                                      Issue resolved
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                                        S
                                        Sudeepkiccha
                                        from Maddur, Karnataka
                                        Sep 9, 2021
                                        Resolved
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                                        Resolved

                                        Address: Maddur

                                        Yashwanth K. My friend won the first prize in your 11th anniversary of worth ₹8, 20, 000 but he got a call from your customer care to pay GST amount of ₹8, 200, so I have to communicate with your manager about this query
                                        Oct 11, 2021
                                        Complaint marked as Resolved 
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 10, 2021
                                        Snapdeal.com Customer Care's response
                                        Dear Customer,

                                        Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                        Regards,
                                        Team Snapdeal
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