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Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
Complaints 14450
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Snapdeal.com reviews & complaints page 29

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C
Cozy
Aug 20, 2021
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I had ordered 2 nos of Pro 360 diabetic protein supplement... vide prepaid order ID [protected] dated 2.8.2021 being delivered at Pune. The order was despatched through Shadowfax on 3.8.2021. Package had reached its destination at Pune on 8.8.2021. After holding the package at Pune for 2 days the same was sent to Mumbai 10.8.2021. On noticing the same took the matter with both Shadowfax and Snapdeal for the mistake and arrange for early delivery. It was assured by both that matter has been taken up on priority and the same will be delivered as soon as possible. However, the package remain unmoved, so regularly/daily I took up the matter with both the agencies and every time they assured for early delivery but as on date situation has not changed at all, the package is still stuck at Mumbai. Not only that now Snapdeal is also not allowing me to cancel my order instead comfortably sitting idle except changing the expected delivery date. Snapdeal neither delivering my order nor refunding my money duly cancelling the order.
At this crucial juncture I am clueless as to what should be done. So, sharing my ordeal through this forum for a hope to resolve my concern.
Snapdeal.com customer support has been notified about the posted complaint.
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    Cozy
    Aug 20, 2021
    Resolved
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    Resolved

    I had ordered 2 nos of Pro 360 diabetic protein supplement... vide prepaid order ID [protected] dated 2.8.2021 being delivered at Pune. The order was despatched through Shadowfax on 3.8.2021. Package had reached its destination at Pune on 8.8.2021. After holding the package at Pune for 2 days the same was sent to Mumbai 10.8.2021. On noticing the same took the matter with both Shadowfax and Snapdeal for the mistake and arrange for early delivery. It was assured by both that matter has been taken up on priority and the same will be delivered as soon as possible. However, the package remain unmoved, so regularly/daily I am taking up the matter since 10.08.2021 with both the agencies and every time they assured for early delivery but as on date situation has not changed at all, the package is still stuck at Mumbai. Not only that now Snapdeal is also not allowing me to cancel my order instead comfortably sitting idle except changing the expected delivery date. How long can I wait for the order to reach me?Snapdeal neither delivering my order nor refunding my money duly cancelling the order as requested by me repeatedly.
    At this crucial juncture I clueless as to what should be done. So, sharing my ordeal through this forum for hope to resolve my concern.
    Sep 28, 2021
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Verified Support
    Aug 21, 2021
    Snapdeal.com Customer Care's response
    Dear Customer,

    We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

    Thanks!
    Team Snapdeal
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      P
      Pream lolo
      Aug 20, 2021
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      Address: Mumbai

      Snapdeal/083.50.09.83.58/C.u.s.t.o.m.e.r C.a.r.e N.u.m.b.e.r //083.50.09.83.58// call me problem solve 24 hours available
      Snapdeal.com customer support has been notified about the posted complaint.
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        K
        Kirti900
        Aug 19, 2021
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        I have done a transaction on 14/08/2021.rs 5544 debited from my account and the payment status was pending..but now it is not showing in orders and the amount not credited back
        Snapdeal.com customer support has been notified about the posted complaint.
        Dear Customer,

        We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

        Thanks!
        Team Snapdeal
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          R
          Raqib taha sidiqi
          Aug 19, 2021
          Resolved
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          Resolved

          Address: 37, Srinagar batpora

          I received message from snapdeal that I have won the first prize in lucky draw from snapdeal that was mahindra xuv or 1960000 cash and snapdeal asked me to pay 6500 and I paid 7000 but nither I got prize nor my money back the message was send on my number [protected] ... I want prize or my money back in my bank account [protected] ifsc code JAKA0FOREST JAMMU AND KASHMIR BANK shiv gems blue ring I ordered from snapdeal that was my mistake fraud company
          +8 photos
          Sep 23, 2021
          Complaint marked as Resolved 
          Snapdeal.com customer support has been notified about the posted complaint.
          Aug 19, 2021
          Updated by Raqib taha sidiqi
          Please take strict action against these brokers

          Verified Support
          Aug 21, 2021
          Snapdeal.com Customer Care's response
          Dear Customer,

          Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

          Regards,
          Team Snapdeal
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            S
            Sumita Rahman Choudhury
            Aug 18, 2021
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            Address: Laxmibazar Road, Near PWD office, Highbrow College karimganj,Assam

            The delivery boy did not give me my order when i called him 3 times. And after that 4th time when i called him he said i cancell your order. I asked him why he cancel my order hi said do whatever you want i don’t deliver your product.

            The delivery boy Phone Number-- [protected]
            Snapdeal.com customer support has been notified about the posted complaint.
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              K
              Kushalgarde
              Aug 18, 2021
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              Address: India

              I had ordered a product on snap deal. Orderno. [protected]

              Please arrange a callback on [protected] or [protected]..

              For a whole week i was told that the return request will be done in 2-3 days.. Every morning i woke up with amsg saying courier could not reach me, but u never got any call for it.and now after 10 days it says return request closed. Why?
              Snapdeal.com customer support has been notified about the posted complaint.
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                B
                Boby Indore
                Aug 17, 2021
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                Address: Lalitpur Uttar pardesh

                I did not get my money back and the mobile cover which I had asked for, also went back on 7/8/2021 but till now no reply for me
                Snapdeal.com customer support has been notified about the posted complaint.
                Hi Boby,

                We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                Thanks!
                Team Snapdeal
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                  V
                  VANEESH KANT CHAHAL
                  from New Delhi, Delhi
                  Aug 17, 2021
                  Resolved
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                  Resolved

                  Address: 105, rajpur road, opp rto, dehradun

                  Dear Sir/Madam

                  On 1 of august 2021 I have booked one pre-paid 8mm bracklet on snapdeal and you have send it to ecom express, I have recieved many messages from ecom express and two calls also for delivery but no one has visited to my office to deliver the order.

                  Now I am not able to contact ecom express on any number and your customer care no is not under conectivity.

                  Kindly tell me what happen to my order as it not reached to me yet.
                  Sep 20, 2021
                  Complaint marked as Resolved 
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 17, 2021
                  Snapdeal.com Customer Care's response
                  Hi Vaneesh,

                  We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                  Thanks!
                  Team Snapdeal
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                    M
                    maitreyi
                    from Gurgaon, Haryana
                    Aug 16, 2021
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                    I ordered an ironing board from snapdeal with order no. [protected], my return pick up was done on 11 august 2021 but update is not shown in snapdeal website. The pick up boy came twice before 11 august 2021 but he came by bike so he told that he cant pick up heavy objects in bike so pick up will be done by heavy vehicle. So on 11 th August finally pick up was done by a heavy vehicle . The number of the pick up boy who picked up the ironing board is[protected]. I also mailed snapdeal support team the recording that was done with the pick up boy via call before he came to pick up . Now snapdeal claming that it didnt receive the product so no refund will be entertained.
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Dear Customer,

                    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                    Thanks!
                    Team Snapdeal
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                      J
                      Jaradhan Bodke
                      Aug 15, 2021
                      Resolved
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                      Resolved

                      Address: Delhi

                      Hello sir, Madam,

                      I have placed an order Poco M3 mobile from Snapdeal on 1st August 2021.

                      Product was not delivered after following multiple time hence I was forced to cancel order on 4th August 2021. After 11 days Snapdeal is saying it will take another 9 days and we are investigating matter. I have followed up number of time but they have not refunded money.

                      Name - Rajesh Bodke
                      Mobile No. - [protected]
                      Order id - [protected]
                      Order details - Poco M3 Mobile Phone
                      Price paid - 8419
                      Order date - 1st August
                      Order cancelled date - 4th August

                      Reason for refund - Order not delivered on time.

                      It's been more than 11 days and snapdeal is not at all giving me refund. .

                      Regards,

                      Rajesh
                      +2 photos
                      Sep 19, 2021
                      Complaint marked as Resolved 
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 17, 2021
                      Snapdeal.com Customer Care's response
                      Dear Customer,

                      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                      Thanks!
                      Team Snapdeal
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                        O
                        omiiii7
                        Aug 13, 2021
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                        [protected] sunil sharma has sent me a message that i have won a tata safari i know it is fake can u just review it and tell me whether it is fake or real
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Dear Customer,

                        Hi! Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                        Thanks!
                        Team Snapdeal
                        Dear Customer,

                        Hi! Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                        Thanks!
                        Team Snapdeal
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                          S
                          SnapdealRemove.bollycelebs.
                          Aug 11, 2021
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                          We are not against products/companies, but against bolly celebs because of dirt there, rapes, casting couch, #MeToo
                          Pornography, MoneyLaundering, Drugs.
                          Please don't make bolly celebs as your promoters and brand ambassadors.
                          Snapdeal.com customer support has been notified about the posted complaint.
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                            A
                            ashokbhatia5
                            from Gurgaon, Haryana
                            Aug 10, 2021
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                            Address: my phone no. 9810020749

                            I have an offer from phone no. [protected]

                            offering a car or rs 1200000 as lucky selection. I need to send you the offer made by phone and on my whatsapp no.
                            I need you tyo take action

                            pls giove me wher I can forward the offer made to me by one Rahul Kumar Verma employee id 2453309 who has sent me the offer i
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Dear customer,

                            Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                            Regards,
                            Team Snapdeal
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                              B
                              B DIVAKAR RAO
                              Aug 9, 2021
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                              Address: Delhi

                              Since 20 days i been keep on waiting for the pickup you guys just giving fake promises since 20 that the item will picked up 2-3 working days but no response i know you guys are fraud company shame on you i curse you your company will shut down soon its my hard earning money
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Dear Customer,

                              We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                              Thanks!
                              Team Snapdeal
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                                R
                                Ram19971998
                                Aug 8, 2021
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                                Received different pant design and there is no option of return. I want to return this and want my refund.
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Hi Customer,

                                We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                Thanks!
                                Team Snapdeal
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                                  B
                                  Basantvallabh
                                  Aug 8, 2021
                                  Resolved
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                                  Resolved

                                  One person named Ram Prakash Patel talked to me asking for money 4100 to deposite as I won a car .He asked me if you want a car or 16 lakhs .then he asked to deposit 4100 rs I. His account his account no is
                                  Snapdeal pvt ltd
                                  [protected]
                                  SBIN0000300
                                  I have a lodged a police complaint also
                                  +1 photos
                                  Sep 11, 2021
                                  Complaint marked as Resolved 
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 10, 2021
                                  Snapdeal.com Customer Care's response
                                  Dear customer,

                                  Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                                  Regards,
                                  Team Snapdeal
                                  Helpful
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                                    T
                                    tirath_raj
                                    Aug 7, 2021
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                                    Address: New Delhi

                                    Dear Sir/Madam,
                                    I have shared some website URLs which are spamming on the internet and many customers are cheated by them. Please I request you to close these types of websites and save us from any big fraud or cyber scam. I check these all websites one by one and I get all of these are fake. Please take action as soon as possible.
                                    Websites:
                                    https://www.snapdealzwinner2021.com
                                    https://snapdealuckydraws.com
                                    http://snapdealcouponwinner.in
                                    http://agproductioncorp.com
                                    https://snapluckydrawdepartment.in
                                    http://onlineluckydrawdepartment.com/index.php
                                    https://snapdealpvtltd.websites.co.in
                                    https://snapdealluckydrawenquirycomplaint.co.in
                                    https://snapdealwinnerlucky.com.cutestat.com
                                    https://tricks.nayag.com/snapdeal-lucky-draw/
                                    https://www.couponxoo.com/snapdeal-lucky-draw-winners-name-list-2020
                                    https://consumercomplaintcentre.in
                                    http://complaintsolutionhelpdesk.co.in
                                    http://www.vinquirycomplaint.com
                                    https://snapdealonlineluckydrow1.godaddysites.com
                                    https://sites.google.com/view/snapdealluckydrawlist2020
                                    https://snapdeal-lucky-draw-e-commerce-service.business.site
                                    https://snapdealcoupon0.blogspot.com/
                                    https://snapdeal842.blogspot.com/
                                    https://genralcomplaintsolutions.com
                                    http://snapdealcouponwinner.in
                                    http://enquiryforluckydrawcomplaints.in
                                    http://www.solutionforluckydraw.com
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                    Thanks!
                                    Team Snapdeal
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                                      A
                                      Abhiskhek Lakhera
                                      from Agra, Uttar Pradesh
                                      Aug 7, 2021
                                      Resolved
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                                      Resolved

                                      Address: JHANSI

                                      I receved call from snapdeal on behalf of mr.Pankaj singh budhuliya and he said i win a mahindra xuv in a snap dear lucky draw and to get this price we neer to registor himself first and gie 9999. may i want to know this is true or [censored]e. call
                                      Sep 10, 2021
                                      Complaint marked as Resolved 
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 10, 2021
                                      Snapdeal.com Customer Care's response
                                      Dear Abhiskhek,

                                      Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                                      Regards,
                                      Team Snapdeal
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                                        J
                                        Jerlina Leo
                                        Aug 6, 2021
                                        Resolved
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                                        Resolved

                                        I got a sms from the name snapdeal lucky draw.. i attached the file with it. Please take further steps..
                                        Thank you
                                        By. Victoria
                                        +1 photos
                                        Sep 9, 2021
                                        Complaint marked as Resolved 
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 09, 2021
                                        Snapdeal.com Customer Care's response
                                        Dear Customer,

                                        Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                        Thanks!
                                        Team Snapdeal
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