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Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
Complaints 14453
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Unresolved
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Snapdeal.com reviews & complaints page 29

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M
Md Waseem Siddiqui
Aug 24, 2021
Resolved
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Address: Snapdeal.com online shopping website.

On 18/08/2021 i attempted to buy from Snapdeal online shopping website. The payment of inr 649 got failed but money deducted from my account. It is yet not returned to my account, as on 24/08/2021.
+1 photos
Sep 25, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Aug 25, 2021
Snapdeal.com Customer Care's response
Hi Waseem!

We are sorry for the unpleasant experience you’ve been through. Please share your contact detail and we'll get in touch with you to discuss this.

Thanks!

Team Snapdeal
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    Binit madhubani
    Aug 22, 2021
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    Address: Amla tol Madhubani purnea Bihar

    Tomorrow i.e 22-08-21 my order delivered I will pay online payment my upi no[protected] status shown pending and amt deduct from my account and after I pay cash payment my online payment not received till day
    Snapdeal.com customer support has been notified about the posted complaint.
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      Preety bhatia
      Aug 20, 2021
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      In want to return my order I was received different product I was rechdule a no of time no one here my problem
      Snapdeal.com customer support has been notified about the posted complaint.
      Dear Customer,

      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

      Thanks!
      Team Snapdeal
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        C
        Cozy
        Aug 20, 2021
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        I had ordered 2 nos of Pro 360 diabetic protein supplement... vide prepaid order ID [protected] dated 2.8.2021 being delivered at Pune. The order was despatched through Shadowfax on 3.8.2021. Package had reached its destination at Pune on 8.8.2021. After holding the package at Pune for 2 days the same was sent to Mumbai 10.8.2021. On noticing the same took the matter with both Shadowfax and Snapdeal for the mistake and arrange for early delivery. It was assured by both that matter has been taken up on priority and the same will be delivered as soon as possible. However, the package remain unmoved, so regularly/daily I took up the matter with both the agencies and every time they assured for early delivery but as on date situation has not changed at all, the package is still stuck at Mumbai. Not only that now Snapdeal is also not allowing me to cancel my order instead comfortably sitting idle except changing the expected delivery date. Snapdeal neither delivering my order nor refunding my money duly cancelling the order.
        At this crucial juncture I am clueless as to what should be done. So, sharing my ordeal through this forum for a hope to resolve my concern.
        Snapdeal.com customer support has been notified about the posted complaint.
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          Cozy
          Aug 20, 2021
          Resolved
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          Resolved

          I had ordered 2 nos of Pro 360 diabetic protein supplement... vide prepaid order ID [protected] dated 2.8.2021 being delivered at Pune. The order was despatched through Shadowfax on 3.8.2021. Package had reached its destination at Pune on 8.8.2021. After holding the package at Pune for 2 days the same was sent to Mumbai 10.8.2021. On noticing the same took the matter with both Shadowfax and Snapdeal for the mistake and arrange for early delivery. It was assured by both that matter has been taken up on priority and the same will be delivered as soon as possible. However, the package remain unmoved, so regularly/daily I am taking up the matter since 10.08.2021 with both the agencies and every time they assured for early delivery but as on date situation has not changed at all, the package is still stuck at Mumbai. Not only that now Snapdeal is also not allowing me to cancel my order instead comfortably sitting idle except changing the expected delivery date. How long can I wait for the order to reach me?Snapdeal neither delivering my order nor refunding my money duly cancelling the order as requested by me repeatedly.
          At this crucial juncture I clueless as to what should be done. So, sharing my ordeal through this forum for hope to resolve my concern.
          Sep 28, 2021
          Complaint marked as Resolved 
          Snapdeal.com customer support has been notified about the posted complaint.
          Verified Support
          Aug 21, 2021
          Snapdeal.com Customer Care's response
          Dear Customer,

          We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

          Thanks!
          Team Snapdeal
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            P
            Pream lolo
            Aug 20, 2021
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            Address: Mumbai

            Snapdeal/083.50.09.83.58/C.u.s.t.o.m.e.r C.a.r.e N.u.m.b.e.r //083.50.09.83.58// call me problem solve 24 hours available
            Snapdeal.com customer support has been notified about the posted complaint.
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              K
              Kirti900
              Aug 19, 2021
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              I have done a transaction on 14/08/2021.rs 5544 debited from my account and the payment status was pending..but now it is not showing in orders and the amount not credited back
              Snapdeal.com customer support has been notified about the posted complaint.
              Dear Customer,

              We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

              Thanks!
              Team Snapdeal
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                R
                Raqib taha sidiqi
                Aug 19, 2021
                Resolved
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                Resolved

                Address: 37, Srinagar batpora

                I received message from snapdeal that I have won the first prize in lucky draw from snapdeal that was mahindra xuv or 1960000 cash and snapdeal asked me to pay 6500 and I paid 7000 but nither I got prize nor my money back the message was send on my number [protected] ... I want prize or my money back in my bank account [protected] ifsc code JAKA0FOREST JAMMU AND KASHMIR BANK shiv gems blue ring I ordered from snapdeal that was my mistake fraud company
                +8 photos
                Sep 23, 2021
                Complaint marked as Resolved 
                Snapdeal.com customer support has been notified about the posted complaint.
                Aug 19, 2021
                Updated by Raqib taha sidiqi
                Please take strict action against these brokers

                Verified Support
                Aug 21, 2021
                Snapdeal.com Customer Care's response
                Dear Customer,

                Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                Regards,
                Team Snapdeal
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                  S
                  Sumita Rahman Choudhury
                  Aug 18, 2021
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                  Address: Laxmibazar Road, Near PWD office, Highbrow College karimganj,Assam

                  The delivery boy did not give me my order when i called him 3 times. And after that 4th time when i called him he said i cancell your order. I asked him why he cancel my order hi said do whatever you want i don’t deliver your product.

                  The delivery boy Phone Number-- [protected]
                  Snapdeal.com customer support has been notified about the posted complaint.
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                    K
                    Kushalgarde
                    Aug 18, 2021
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                    Address: India

                    I had ordered a product on snap deal. Orderno. [protected]

                    Please arrange a callback on [protected] or [protected]..

                    For a whole week i was told that the return request will be done in 2-3 days.. Every morning i woke up with amsg saying courier could not reach me, but u never got any call for it.and now after 10 days it says return request closed. Why?
                    Snapdeal.com customer support has been notified about the posted complaint.
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                      B
                      Boby Indore
                      Aug 17, 2021
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                      Address: Lalitpur Uttar pardesh

                      I did not get my money back and the mobile cover which I had asked for, also went back on 7/8/2021 but till now no reply for me
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Hi Boby,

                      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                      Thanks!
                      Team Snapdeal
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                        V
                        VANEESH KANT CHAHAL
                        from New Delhi, Delhi
                        Aug 17, 2021
                        Resolved
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                        Resolved

                        Address: 105, rajpur road, opp rto, dehradun

                        Dear Sir/Madam

                        On 1 of august 2021 I have booked one pre-paid 8mm bracklet on snapdeal and you have send it to ecom express, I have recieved many messages from ecom express and two calls also for delivery but no one has visited to my office to deliver the order.

                        Now I am not able to contact ecom express on any number and your customer care no is not under conectivity.

                        Kindly tell me what happen to my order as it not reached to me yet.
                        Sep 20, 2021
                        Complaint marked as Resolved 
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 17, 2021
                        Snapdeal.com Customer Care's response
                        Hi Vaneesh,

                        We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                        Thanks!
                        Team Snapdeal
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                          M
                          maitreyi
                          from Gurgaon, Haryana
                          Aug 16, 2021
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                          I ordered an ironing board from snapdeal with order no. [protected], my return pick up was done on 11 august 2021 but update is not shown in snapdeal website. The pick up boy came twice before 11 august 2021 but he came by bike so he told that he cant pick up heavy objects in bike so pick up will be done by heavy vehicle. So on 11 th August finally pick up was done by a heavy vehicle . The number of the pick up boy who picked up the ironing board is[protected]. I also mailed snapdeal support team the recording that was done with the pick up boy via call before he came to pick up . Now snapdeal claming that it didnt receive the product so no refund will be entertained.
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Dear Customer,

                          We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                          Thanks!
                          Team Snapdeal
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                            J
                            Jaradhan Bodke
                            Aug 15, 2021
                            Resolved
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                            Resolved

                            Address: Delhi

                            Hello sir, Madam,

                            I have placed an order Poco M3 mobile from Snapdeal on 1st August 2021.

                            Product was not delivered after following multiple time hence I was forced to cancel order on 4th August 2021. After 11 days Snapdeal is saying it will take another 9 days and we are investigating matter. I have followed up number of time but they have not refunded money.

                            Name - Rajesh Bodke
                            Mobile No. - [protected]
                            Order id - [protected]
                            Order details - Poco M3 Mobile Phone
                            Price paid - 8419
                            Order date - 1st August
                            Order cancelled date - 4th August

                            Reason for refund - Order not delivered on time.

                            It's been more than 11 days and snapdeal is not at all giving me refund. .

                            Regards,

                            Rajesh
                            +2 photos
                            Sep 19, 2021
                            Complaint marked as Resolved 
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 17, 2021
                            Snapdeal.com Customer Care's response
                            Dear Customer,

                            We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                            Thanks!
                            Team Snapdeal
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                              O
                              omiiii7
                              Aug 13, 2021
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                              [protected] sunil sharma has sent me a message that i have won a tata safari i know it is fake can u just review it and tell me whether it is fake or real
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Dear Customer,

                              Hi! Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                              Thanks!
                              Team Snapdeal
                              Dear Customer,

                              Hi! Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                              Thanks!
                              Team Snapdeal
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                                S
                                SnapdealRemove.bollycelebs.
                                Aug 11, 2021
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                                We are not against products/companies, but against bolly celebs because of dirt there, rapes, casting couch, #MeToo
                                Pornography, MoneyLaundering, Drugs.
                                Please don't make bolly celebs as your promoters and brand ambassadors.
                                Snapdeal.com customer support has been notified about the posted complaint.
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                                  A
                                  ashokbhatia5
                                  from Gurgaon, Haryana
                                  Aug 10, 2021
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                                  Address: my phone no. 9810020749

                                  I have an offer from phone no. [protected]

                                  offering a car or rs 1200000 as lucky selection. I need to send you the offer made by phone and on my whatsapp no.
                                  I need you tyo take action

                                  pls giove me wher I can forward the offer made to me by one Rahul Kumar Verma employee id 2453309 who has sent me the offer i
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Dear customer,

                                  Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                                  Regards,
                                  Team Snapdeal
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                                    B
                                    B DIVAKAR RAO
                                    Aug 9, 2021
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                                    Address: Delhi

                                    Since 20 days i been keep on waiting for the pickup you guys just giving fake promises since 20 that the item will picked up 2-3 working days but no response i know you guys are fraud company shame on you i curse you your company will shut down soon its my hard earning money
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                    Thanks!
                                    Team Snapdeal
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                                      R
                                      Ram19971998
                                      Aug 8, 2021
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                                      Received different pant design and there is no option of return. I want to return this and want my refund.
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Hi Customer,

                                      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                      Thanks!
                                      Team Snapdeal
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                                        B
                                        Basantvallabh
                                        Aug 8, 2021
                                        Resolved
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                                        Resolved

                                        One person named Ram Prakash Patel talked to me asking for money 4100 to deposite as I won a car .He asked me if you want a car or 16 lakhs .then he asked to deposit 4100 rs I. His account his account no is
                                        Snapdeal pvt ltd
                                        [protected]
                                        SBIN0000300
                                        I have a lodged a police complaint also
                                        +1 photos
                                        Sep 11, 2021
                                        Complaint marked as Resolved 
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 10, 2021
                                        Snapdeal.com Customer Care's response
                                        Dear customer,

                                        Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                                        Regards,
                                        Team Snapdeal
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