| Address: Palghar, Maharashtra. |
To,
Marketing Head,
SNAPDEAL
Respected Sir / Madam,
Thanks for scheduled delivery.
As per My Order No. : [protected] (dated 2nd October 2021), I have received PHILIPS Radio Today, dated 9th October 2021.
I want to make a sure statement
that the product received by me is
NOT ORIGINAL;
IT IS NOT PRODUCED BY PHILIPS.
(It's a COPY)
For my above statement, I am attaching various actual photographs of the product received by me. (PDF File attached herewith)
I have been using Philips radio for the last many years.
I request you through this email that please raise my concern
with your supplier / manufacturer;
verify the same and reply to me as early as possible.
I will not return the product till I get the original by Philips.
Hoping for your favourable reply.
(PLEASE NOTE :
Further option is open with me
to verify the said product with Philips India Ltd.)
Thanks and regards,
Maneesh Raut
Nov 20, 2021
Complaint marked as Resolved
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2021
Snapdeal.com Customer Care's response Dear Customer,
We are sorry for the unpleasant experience you’ve been through. Seems you've shared the wrong order ID. Please help us with the valid order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal