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Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
Complaints 14454
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Snapdeal.com reviews & complaints page 24

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S
Sunny Leon yy
Oct 31, 2021
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Snapdeal complaints about to get the a new one of school and
Snapdeal.com customer support has been notified about the posted complaint.
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    A
    Aman Chaudhari
    Oct 30, 2021
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    Address: Mumbai

    Last 3 days unknown parcel
    delivered to my address and with My Name And
    I'm not ordered any product on snapdeal please solve this problem.
    My Address:Shibli Nagar
    Hill View Apt Room No. 107
    Near Bharat Gear.
    please solve This problem
    And misunderstanding.
    Snapdeal.com customer support has been notified about the posted complaint.
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      D
      DEVI LAL BHEEL
      Oct 30, 2021
      Resolved
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      Resolved

      Address: Gali no 5 nirmal block A, Visthapit colony rishikesh

      I purchased a shoe in 17.10.2021 by snapdeal partner shadowfax compny they deliver but shoe wrong colour so I order for return..then on 19.10.2021 order picked up but in snapdeal my order show unsuccessful so I call snapdeal customer center they were foolish me then 7 to 8 day after on 26.10.2021 shadowfax delivery boy return me shoe I call snapdeal about this then they tell me that your order once again return by us ..but after 4 day in today no were pick up this ...then what I do ...pls solute us
      Dec 5, 2021
      Complaint marked as Resolved 
      Snapdeal.com customer support has been notified about the posted complaint.
      Verified Support
      Nov 01, 2021
      Snapdeal.com Customer Care's response
      Dear Customer,

      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

      Thanks!
      Team Snapdeal
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        K
        kakarla jyothi prakash
        Oct 29, 2021
        Resolved
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        Resolved

        Address: 4-74 cherlopalli village pulikallu

        మా అకౌంట్ కి రిఫౌండ్ ఎప్పుడు వస్తుంది
        Dec 5, 2021
        Complaint marked as Resolved 
        Snapdeal.com customer support has been notified about the posted complaint.
        Verified Support
        Nov 01, 2021
        Snapdeal.com Customer Care's response
        Hi! Sincere apologies for the unpleasant experience. We've escalated this to the team and we'll connect with you with an update on the issue. Thanks! Team Snapdeal
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          R
          rahipink
          from Ahmedabad, Gujarat
          Oct 29, 2021
          Resolved
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          Resolved

          Address: Rahul Nair, 10, Riddhi Siddhi Gluco Biols Ltd., Abhishree Corporate Park, Opp. Swagat Bungalows, Aambli-Bopal Road, BRTS, Ahmedabad - 38

          Snapdeal.com — Refund of Money
          R
          rahipink
          from Ahmedabad, Gujarat
          Oct 29, 2021
          Mark as Resolved

          I would like to inform that I have ordered 02 Nos. of Lehnga Chola on the 19th of October, 2021 online from this Company for my Daughter who is aged about 10-12 Yrs. and while ordering the same by mistake I have ordered the smaller Size which was for 4-5 Yrs of Girls, so when I noticed the same I immediately applied for the cancellation process and also the company website showed that your order is cancelled and refund will be made to you within the next 7-10 days, I have made the payment through Net Banking.
          I am very much surprised to check my Account that till date that is today on 29th October, 2021 my refund of Rs 539 /- for Order ID: [protected] and Rs 539 for the same Order ID has not been initiated .
          Also I would like to inform that the Customer Care No. of this Company is of no use there is no option for the refund history they say to only visit their website, where it is always written that the payment has initiated. If contact the customer care they ask for Regd. Mobile No and then no reply.
          All these has caused a great loss of work, time and mental torture. I therefore request you to please help me to get my refund of Total sum of Rs. 1, 078/-
          Thanks
          Rahul
          MOB: [protected]
          Dec 2, 2021
          Complaint marked as Resolved 
          Snapdeal.com customer support has been notified about the posted complaint.
          Verified Support
          Oct 30, 2021
          Snapdeal.com Customer Care's response
          Hi Customer,

          We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

          Thanks!
          Team Snapdeal
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            R
            rahipink
            from Ahmedabad, Gujarat
            Oct 29, 2021
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            Address: Rahul Nair, 10, Riddhi Siddhi Gluco Biols Ltd, Abhishree Corporate Park, Opp. Swagat Bungalows, Aambli-Bopal Road, BRTS, Ahmedabad - 38

            I would like to inform that I have ordered 02 Nos. of Lehnga Chola on the 19th of October, 2021 online from this Company for my Daughter who is aged about 10-12 Yrs. and while ordering the same by mistake I have ordered the smaller Size which was for 4-5 Yrs of Girls, so when I noticed the same I immediately applied for the cancellation process and also the company website showed that your order is cancelled and refund will be made to you within the next 7-10 days, I have made the payment through Net Banking.
            I am very much surprised to check my Account that till date that is today on 29th October, 2021 my refund of Rs 539 /- for Order ID: [protected] and Rs 539 for the same Order ID has not been initiated .
            Also I would like to inform that the Customer Care No. of this Company is of no use there is no option for the refund history they say to only visit their website, where it is always written that the payment has initiated. If contact the customer care they ask for Regd. Mobile No and then no reply.
            All these has caused a great loss of work, time and mental torture. I therefore request you to please help me to get my refund of Total sum of Rs. 1, 078/-
            Thanks
            Rahul
            MOB: [protected]
            Snapdeal.com customer support has been notified about the posted complaint.
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              S
              Shrikant Vetal
              Oct 28, 2021
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              I had ordered wallets with 3 quantity in single order but i have recieved only 1 quantity with amount being charged for 3. When i tried to return the product, they asked to return 3 quantity which is actually not delivered and said amount will be refunded of only one. Thus is worst experience I have from any online shopping application and snapdeal truly should not be such irresponsible and unhelpful.
              Snapdeal.com customer support has been notified about the posted complaint.
              Hi Customer,

              We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

              Thanks!
              Team Snapdeal
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                A
                Anupama Lodhi
                Oct 28, 2021
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                I had returned 2* 3 window curtain curtains. However I just got refund for only one curtain. And for another is now showing as reschedule pickup.
                Snapdeal.com customer support has been notified about the posted complaint.
                Dear Customer,

                We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                Thanks!
                Team Snapdeal
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                  S
                  Shivanishibala Muthu
                  Oct 28, 2021
                  Resolved
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                  Resolved

                  I haven’t received my product it’s been four days but it shows it is delivered and I am trying daily to speak with customer service they are deliberately ending the call
                  Dec 2, 2021
                  Complaint marked as Resolved 
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Oct 28, 2021
                  Updated by Shivanishibala Muthu
                  One more order
                  Oct 28, 2021
                  Updated by Shivanishibala Muthu
                  I haven’t received One more product also
                  Verified Support
                  Oct 31, 2021
                  Snapdeal.com Customer Care's response
                  Dear Customer,

                  Very sorry for the inconvenience. We're working to get this resolved on priority. Appreciate your patience.

                  Thanks!
                  Team Snapdeal
                  When will get resolved I have paid for my book and I need it very urgently it’s because your carelessness I didn’t receive my product
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                    A
                    Ankt534
                    Oct 27, 2021
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                    I ordered blue denim jacket but receive black.i file complaint and its also created return request but curior boy denied to take the parcel and said that its not match on picture

                    Order no - [protected]
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Dear Customer,

                    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                    Thanks!
                    Team Snapdeal
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                      P
                      ppgone
                      from Jamshedpur, Jharkhand
                      Oct 26, 2021
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                      Address: delhi
                      Website: Snapdeal

                      I have been cheated not once but twice. They send fake clothing, apparel and pirated copies of the books ordered. The worst case is now they are not returning the goods and refunding the money. They are replacing the goods with faulty goods continuously. This company should be banned.
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Hi Customer!

                      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                      Thanks!
                      Team Snapdeal
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                        J
                        Jili
                        Oct 23, 2021
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                        Address: Portblair

                        My prepaid product is delivered in maharastra instead of andaman nicobar
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Delivery address is in andaman. On19th Oct it was in maharastra and 20th Oct it has delivered. Impossible to reach product from maharastra to Andaman in one day. And no calls from delivery boy about my product... only I got a msg that ur product has delivered
                        Snapdeal.com Customer Care's response, Oct 24, 2021
                        Verified Support
                        Hi Jili!

                        We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                        Thanks!
                        Team Snapdeal
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                          F
                          FantasticContext17
                          from Kolkata, West Bengal
                          Oct 23, 2021
                          Resolved
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                          Resolved

                          The above mentioned product had been ordered on 29 th September, 2021. The order was supposed to be delivered by designated delivery boy, JAYANTA MONDAL. However, it has not yet been delivered to me.
                          From the tracking details it has revealed that the courior has attempted to deliver the consignment on 9th, 10th, 11th, 20th October but was unsuccessful due to non availability of customer. It is not known on what basis the courier Jayanta Mondal has reported such, as I was always available in my registered address. In this context, I take liberty to inform you that over telephone, Jayanta Mondal has stated that, he is not attached with Snapdeal/courier at present. Hence, it is not his duty to deliver the item.
                          It is therefore requested to enquire the matter with great sense and sort out the problem immediately so that I can get my item at the earliest.
                          Hope that the renowned seller like Snapdeal will give justice to the customer's grievances.
                          With regards,
                          Shampa Das
                          Nov 24, 2021
                          Complaint marked as Resolved 
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 24, 2021
                          Snapdeal.com Customer Care's response
                          Hi Customer,

                          We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                          Thanks!
                          Team Snapdeal
                          Helpful
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                            Rajshree Panda
                            from Delhi, Delhi
                            Oct 22, 2021
                            Resolved
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                            Resolved

                            Address: Word no 3 bantalab road near hanuman ji ki mandir Amer Jaipur Rajasthan 302028

                            Different product received too small size we have talked to snap deal customer service executive for product refund process but may executive ignore my refund process request.we are lost my amount . So please request you to pick up you material and refund process of my amount.
                            Nov 26, 2021
                            Complaint marked as Resolved 
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Oct 22, 2021
                            Updated by Rajshree Panda
                            Different product received too small size we have talked to snap deal customer service executive for product refund process but may executive ignore my refund process request.we are lost my amount . So please request you to pick up you material and refund process of my amount.

                            Verified Support
                            Oct 24, 2021
                            Snapdeal.com Customer Care's response
                            Hi Rajshree!

                            We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                            Thanks!
                            Team Snapdeal
                            Helpful
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                              A
                              atu-gupta
                              Oct 21, 2021
                              Resolved
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                              Resolved

                              Product name: Introduction to Algorithms 3rd Edition
                              Order Id: [protected]
                              I have ordered this book on 11/oct/2021 and received a sapiens novel in the package instead of my original product. On scheduling the replacement of my order, the courier person denied to take it back as they are not having any updated information about the wrong item received. Then after I talked to their customer service agent, who assured me that my product will be picked up within 2-3 days also rescheduled my replacement. As I provided them with the wrong product photo, neither the pick up done, nor the courier person is having information yet. Also, without my concern, my replacement request is being closed by the company. It’s my hi le request to take back your wrong product and deliver the original product that I ordered as soon as possible, as I facing a lot of issue due to the company’s unavoidable mistake.
                              Nov 23, 2021
                              Complaint marked as Resolved 
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 23, 2021
                              Snapdeal.com Customer Care's response
                              Dear Atul,

                              Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                              Regards,
                              Team Snapdeal
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                                L
                                Lokesh930
                                Oct 20, 2021
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                                I ordered a product from snapdeal but as I didn't like it I returned it and now on snapdeal website it says I cancelled my order.

                                It's almost like 1 month since I returned the order but still didn't get Refund.

                                I also provided last four digit of invoice number at the time of providing refund details.

                                And I can't even able to contact them on any way neither by Mobile nor by Whatsapp.

                                Please help
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Hi Customer,

                                We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                Thanks!
                                Team Snapdeal
                                Lokesh930's [Complaint's author] reply, Oct 29, 2021
                                Hi,
                                Thanks for your reply and showing concern about my complaint my order I'd is 48065412633
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                                  S
                                  sv9864071
                                  Oct 18, 2021
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                                  My order status I want to create return request but my return request closed. Please help me
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                  Thanks!
                                  Team Snapdeal
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                                    A
                                    Abhimanyu91870
                                    from Delhi, Delhi
                                    Oct 15, 2021
                                    Resolved
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                                    Resolved

                                    Address: E-82 , Gazipur village , Delhi 110096

                                    Dear Team,

                                    My name is Abhimanyu and I love in delhi.

                                    Actually I need some money to pay my Emi's that's why I was check online some platform to make money and I got details of you. I got one person from your organization and her name is Ali and her contact no is
                                    +[protected].

                                    She is guiding me to help merchant to complete his orders to get rewards like 10% 20% and 30% .

                                    I followed the process and I get 2 completed widhrawals.

                                    Than 3rd time website showing to complete 3 transactions for widhrawals ..

                                    So that I will completed 3 orders then your executive Ms. Ali said you need to completed 4th transaction for widhrawals.

                                    Your system totally misguiding me system showing to complete only 3 and after making payment your team said to completed 4th order but not told me before time.

                                    Please help me out.

                                    site is

                                    http://snapdeal9.com/pages/register/register?pcode=s35r

                                    Total order amount sent. - rs. 15, 710 /-

                                    Attached screenshot for payments and website details.
                                    Nov 19, 2021
                                    Complaint marked as Resolved 
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 19, 2021
                                    Snapdeal.com Customer Care's response
                                    Hi Abhimanyu,

                                    Please do not respond to any Spam Link/Phone Call/Email/SMS/Letter claiming to offer rewards/cashback/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                    Thanks,
                                    Team Snapdeal
                                    Dear Team, I am Raju from Coimbatore, I made purchases up to 2 levels and I was able to withdrawn my money but after completed the three levels around 18k my money was frozen. To unfreeze the amount they are asking me to complete one more purchase around 23k. Please help me to get my money back. Thanks
                                    mahe muthu's reply, Oct 19, 2021
                                    site name is snapdeal9.com
                                    Snapdeal.com Customer Care's response, Oct 20, 2021
                                    Verified Support
                                    Dear Customer,

                                    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                    Thanks!
                                    Team Snapdeal
                                    Banai's reply, Nov 26, 2021
                                    Hi mahe Muthu did you get your money back ? Even I'm facing the same thing 🥺
                                    Dear Team

                                    Thanks for the reply.
                                    site url is :https://snapdeal9.com/pages/defray/listbets/listbets

                                    Below are the orders I completed and all are showing freezing status (screenshots attached)

                                    Order No:[protected]
                                    Order No:[protected]
                                    Order No:[protected]

                                    Thanks
                                    Mahe
                                    Snapdeal.com Customer Care's response, Oct 23, 2021
                                    Verified Support
                                    Dear Customer,

                                    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                    Regards,
                                    Team Snapdeal
                                    Hi Team

                                    Any update on my request?

                                    Thanks
                                    Snapdeal.com Customer Care's response, Nov 7, 2021
                                    Verified Support
                                    Dear Customer,

                                    Getting this checked with the concerned team and will update you soon.

                                    Regards,
                                    Team Snapdeal
                                    Dear Team

                                    Thanks for the reply.
                                    site url is :https://snapdeal9.com/pages/defray/listbets/listbets

                                    Below are the orders I completed and all are showing freezing status (screenshots attached)

                                    Order No:[protected]
                                    Order No:[protected]
                                    Order No:[protected]

                                    Could you please enable the orders and to withdraw my amount

                                    Thanks
                                    Mahe
                                    Hi, I am shaik Abdul shoaib I have played snapdeal9 level2 and got withdraw my amount but in level 3 i deposited 41k again they are telling to complete one more task please help me to get my money back
                                    Website:http/snapdeal9.com
                                    Username: Shoaib1234
                                    Snapdeal.com Customer Care's response, Nov 12, 2021
                                    Verified Support
                                    Dear Shoaib,

                                    Please do not download any 3rd party app claiming to be associated with Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                    Regards,
                                    Team Snapdeal
                                    Shoaib1234's reply, Nov 13, 2021
                                    Please do something please, I'm in trouble I need my money back please solve my problem please
                                    Shoaib1234's reply, Nov 19, 2021
                                    Any updates for me please response..
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                                      sriibabu
                                      Oct 15, 2021
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                                      I had made a payment of Rs 775/= at 10.54 pm yesterday through paytm UPI .
                                      But so far I have not got order no. confirmed inspite of repeated whatsapp chats on snapdeals whatsapp helpline number.
                                      The order is shown as cancelled 3 times in their website page and requesting me to pay again.
                                      I am put at great loss for such callousness by snapdeal.com.
                                      I am anticipating immediate refund
                                      Regards
                                      sriibabu
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 16, 2021
                                      Snapdeal.com Customer Care's response
                                      Dear Customer,

                                      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                      Thanks!
                                      Team Snapdeal
                                      Oct 16, 2021
                                      Updated by sriibabu
                                      😔😔
                                      Oct 22, 2021
                                      Updated by sriibabu
                                      Rs. 775 paid on 14th October 2021. Refund not received till Date, I.e. 22.10.21.
                                      What a shame?
                                      Oct 22, 2021
                                      Updated by sriibabu
                                      I had paid rs 775 towards Seltos walnuts on 14th October 2021 at 10.54 pm through paytm UPI from my SBI bank account. The screenshot is enclosed herewith. But order was shown as cancelled in your website stating that payment not received. Please confirm why refund not made to my account even after 7 days. If I don't receive refund within 24 hours, I will file complaint with the authorities concerned including cyber crime wing.
                                      Regards TR Srinath

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                                        D
                                        Dileep Mehta
                                        Oct 14, 2021
                                        Resolved
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                                        Resolved

                                        Address: 201/ 13 NCH Colony, LBS Marg, Kanjurmarg west

                                        Hi.l, D K Mehta had ordered a Ear Earbuds with Mic bluetooth vide suborder Id: [protected] on 05 Aug 2021. I was called by delivering boy on 09 Aug 2021 for the product but I was out of Mumbai that's. Why I couldn't recieved the product. Yesterday I noticed while checking my snapdeal profile. that showing item has been delivered to customer. But scenerio is just opposite. Item is not received physically but in paper or message already delivered what a nonsense.
                                        Please find the status of my product which was ordered by me
                                        Nov 18, 2021
                                        Complaint marked as Resolved 
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 16, 2021
                                        Snapdeal.com Customer Care's response
                                        Dear Customer,

                                        We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                        Thanks!
                                        Team Snapdeal
                                        Helpful
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