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Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
Complaints 14454
Resolved
9451
Unresolved
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Snapdeal.com reviews & complaints page 28

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S
Sudeepkiccha
from Maddur, Karnataka
Sep 9, 2021
Resolved
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Resolved

Address: Maddur

Yashwanth K. My friend won the first prize in your 11th anniversary of worth ₹8, 20, 000 but he got a call from your customer care to pay GST amount of ₹8, 200, so I have to communicate with your manager about this query
Oct 11, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2021
Snapdeal.com Customer Care's response
Dear Customer,

Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal
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    U
    UnWonted
    Sep 9, 2021
    Resolved
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    Resolved

    Address: 6th Floor, Cyberscape, Golf Course Extension Road, Sector-59, Gurugram, Haryana- 122002

    I made an order for a book on snapdeal with Order Id [protected] on September 2. I received the book on September 8 which turned out to be a fake copy. The quality of the pages is poor, the print margins are off and there is no scratch code on the book which is gives access to online content of the book. I created a replacement request which I thought needed some more details. So I asked the customer care to cancel the current replacement request. So I can create a new one with edited details. My replacement request is canceled but now I don’t see any option to create another one. Their customer care is no longer responding. Their is no other option for me to contact them.
    Oct 11, 2021
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Verified Support
    Sep 10, 2021
    Snapdeal.com Customer Care's response
    Dear Customer,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

    Regards,
    Team Snapdeal
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      U
      Unnati123
      from Faridabad, Haryana
      Sep 9, 2021
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      Some company is using you name and logo for a fraudulent activity
      I am a victim of such an activity and have undergone a loss of around 60, 000 Rs
      I wish as a company you would also not like someone else use your name wrongly and seriously try to harm your company's image
      I hope you could help in recovering my amount, else I will lose my faith in your company
      Snapdeal.com customer support has been notified about the posted complaint.
      Dear Unnati,

      Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

      Regards,
      Team Snapdeal
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        P
        Pillai2311
        Sep 7, 2021
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        Please refer order I'd [protected] Wolverine Okhli Musal.the status of this item is "delivered" on yesterday.sorry to say that the item is not yet delivered by the delivery agent.of course he has contacted me around 1945hrs on 06/09/2021 and expressed his inability to deliver the item and promised to deliver the same on today morning.
        But the item not yet received by me where as a fake delivery confirmation message has been sent to my mobile.
        Mobile number [protected]
        Email: [protected]@yahoo.co.in
        Please look into the issue and arrange either to deliver the item or to refund.
        Snapdeal.com customer support has been notified about the posted complaint.
        Sarvice is not good I couldn't get my parcel and shows diliverd
        Snapdeal.com Customer Care's response, Sep 9, 2021
        Verified Support
        Dear Customer,

        We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

        Thanks!
        Team Snapdeal
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          D
          DrRoshni
          Sep 6, 2021
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          Address: Roshni

          I ordered for clinsol gel pack of 4. I received only 2 tubes of 15grams in place of 4.. I paid 219 rupees cash on delivery. I need replacement or refund
          Snapdeal.com customer support has been notified about the posted complaint.
          Hi Roshni!

          We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

          Thanks!
          Team Snapdeal
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            A
            Anjali anji
            Sep 6, 2021
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            Address: Gh/6-364,Prachin Apartments,Meera bagh,paschim vihar

            I do not hold any account on snapdeal.But someone is ordering items at my address without my concern on cash on delivery mode of payment.
            Their email address is - [protected]@gmail.com
            Name - Raju sagar

            I sincerely request you to block the account associated with this email.
            Snapdeal.com customer support has been notified about the posted complaint.
            Hi Anjali!

            We are sorry for the unpleasant experience you’ve been through. Please share your contact no. so that we can get this checked on priority.

            Thanks!
            Team Snapdeal
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              S
              SKumar7147
              Sep 5, 2021
              Resolved
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              Resolved

              Snapdeal or some other authorities are providing my personal number +91-[protected] for resolution of Customer issues related to product delivery. I am getting regular calls from customers; earlier the frequency was low but it has increased considerably.
              Could you please check the number into your database and delete it on priority as I don't have any relationship with Snapdeal.
              Oct 10, 2021
              Complaint marked as Resolved 
              Snapdeal.com customer support has been notified about the posted complaint.
              Verified Support
              Sep 08, 2021
              Snapdeal.com Customer Care's response
              Dear Customer,

              Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

              Regards,
              Team Snapdeal
              Helpful
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                A
                anuntha
                Sep 5, 2021
                Resolved
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                Resolved

                Address: Picture Picture Picture Picture ​TO CHECK YOUR PRIZE Enter Your Mobile Number Search AgainSearch Again PHONE NO 9342101637 NAME Anantha PRODUCT NAME

                Tata Safari contest winner calls being received asking me to deposit Rs.1750/= fir cash payment or Rs.3500/= for deluvery of car. Is this genuine or fake.
                Picture
                Picture
                Picture
                Picture

                ​TO CHECK YOUR PRIZE
                Enter Your Mobile Number
                Search AgainSearch Again
                PHONE NO
                [protected]
                NAME
                Anantha
                PRODUCT NAME
                SEARCHING
                AMOUNT
                474
                ADDRESS
                ALANDURAI
                PINCODE
                641109
                STATE
                TAMILNADU
                PROCESS
                You have to Deposit Before Rs. 1750/- or 3500/- to take this prize . if you want cash within 10 minutes we will Deposit 12, 60, 000/- in your Bank Account . If you want car we will able to send your car to your Address within 3 days. To collect This prize You must submit before 1750/- for the cash and 3500/- for the Car. We can't adjust Registration fee in your Prize money. Keeping in mind for your Safety, We can't send any prize Without Registration Fee .
                COMPANY INFORMATION
                Dear Customer, You have been selected as the winner of the first prize ( TATA SAFARI STROME or Rs. 12, 60, 000 ) from our company SNAPDEAL PVT. LTD. So you are Excepted to follow all the terms and conditions of the company without any doubt if you loose any of your money all its responsibilities will be with the company and if thier is any kind of doubt or doubt on this, then you can also take legal action against the company . To take this prize, you have to submit registration Fee First.
                STATUS
                ACTIVE
                PRIZE
                TATA SAFARI STROME CAR or Rs. 12, 60, 000/-
                COMPANY NAME
                SNAPDEAL PVT. LTD.
                HELPLINE NUMBER
                [protected], [protected], [protected]
                PAYMENT DETAILS
                NAME - SNAPDEAL PVT. LTD.
                A/C NO - [protected]
                IFSC CODE - UBIN0551350
                UNION BANK OF INDIA
                BRANCH - AMTALA
                Built with a Caspio Trial Account. Do not submit passwords or sensitive data. Report Abuse
                POWERED BY

                ​​​​PAYMENT OPTIONS
                Please Select One Of The Below Payment Options
                Picture
                Picture
                Picture
                Picture
                Picture

                ​​SNAPDEAL WINNERS 2020
                Top 3 winners
                Picture
                ​Snapdeal 1st prize winner
                Durga Prasad
                MAHINDRA XUV 500
                923*****12
                ​BOKARO, JHARKHAND
                Picture
                ​Snapdeal 2nd prize winner
                Rahul Chauhan
                TATA NEXON
                742*****25
                KISHANGANJ, BIHAR
                Picture
                ​Snapdeal 3rd prize winner
                Gopal Mittal
                BULLET BIKE
                808*****65
                DELHI
                Oct 10, 2021
                Complaint marked as Resolved 
                Snapdeal.com customer support has been notified about the posted complaint.
                Sep 05, 2021
                Updated by anuntha
                Picture
                Picture
                Picture
                Picture

                ​TO CHECK YOUR PRIZE
                Enter Your Mobile Number
                Search AgainSearch Again
                PHONE NO
                [protected]
                NAME
                Anantha
                PRODUCT NAME
                SEARCHING
                AMOUNT
                474
                ADDRESS
                ALANDURAI
                PINCODE
                641109
                STATE
                TAMILNADU
                PROCESS
                You have to Deposit Before Rs. 1750/- or 3500/- to take this prize . if you want cash within 10 minutes we will Deposit 12, 60, 000/- in your Bank Account . If you want car we will able to send your car to your Address within 3 days. To collect This prize You must submit before 1750/- for the cash and 3500/- for the Car. We can't adjust Registration fee in your Prize money. Keeping in mind for your Safety, We can't send any prize Without Registration Fee .
                COMPANY INFORMATION
                Dear Customer, You have been selected as the winner of the first prize ( TATA SAFARI STROME or Rs. 12, 60, 000 ) from our company SNAPDEAL PVT. LTD. So you are Excepted to follow all the terms and conditions of the company without any doubt if you loose any of your money all its responsibilities will be with the company and if thier is any kind of doubt or doubt on this, then you can also take legal action against the company . To take this prize, you have to submit registration Fee First.
                STATUS
                ACTIVE
                PRIZE
                TATA SAFARI STROME CAR or Rs. 12, 60, 000/-
                COMPANY NAME
                SNAPDEAL PVT. LTD.
                HELPLINE NUMBER
                [protected], [protected], [protected]
                PAYMENT DETAILS
                NAME - SNAPDEAL PVT. LTD.
                A/C NO - [protected]
                IFSC CODE - UBIN0551350
                UNION BANK OF INDIA
                BRANCH - AMTALA
                Built with a Caspio Trial Account. Do not submit passwords or sensitive data. Report Abuse
                POWERED BY

                ​​​​PAYMENT OPTIONS
                Please Select One Of The Below Payment Options
                Picture
                Picture
                Picture
                Picture
                Picture

                ​​SNAPDEAL WINNERS 2020
                Top 3 winners
                Picture
                ​Snapdeal 1st prize winner
                Durga Prasad
                MAHINDRA XUV 500
                923*****12
                ​BOKARO, JHARKHAND
                Picture
                ​Snapdeal 2nd prize winner
                Rahul Chauhan
                TATA NEXON
                742*****25
                KISHANGANJ, BIHAR
                Picture
                ​Snapdeal 3rd prize winner
                Gopal Mittal
                BULLET BIKE
                808*****65
                DELHI
                Sep 05, 2021
                Updated by anuntha
                Picture
                Picture
                Picture
                Picture

                ​TO CHECK YOUR PRIZE
                Enter Your Mobile Number
                Search AgainSearch Again
                PHONE NO
                [protected]
                NAME
                Anantha
                PRODUCT NAME
                SEARCHING
                AMOUNT
                474
                ADDRESS
                ALANDURAI
                PINCODE
                641109
                STATE
                TAMILNADU
                PROCESS
                You have to Deposit Before Rs. 1750/- or 3500/- to take this prize . if you want cash within 10 minutes we will Deposit 12, 60, 000/- in your Bank Account . If you want car we will able to send your car to your Address within 3 days. To collect This prize You must submit before 1750/- for the cash and 3500/- for the Car. We can't adjust Registration fee in your Prize money. Keeping in mind for your Safety, We can't send any prize Without Registration Fee .
                COMPANY INFORMATION
                Dear Customer, You have been selected as the winner of the first prize ( TATA SAFARI STROME or Rs. 12, 60, 000 ) from our company SNAPDEAL PVT. LTD. So you are Excepted to follow all the terms and conditions of the company without any doubt if you loose any of your money all its responsibilities will be with the company and if thier is any kind of doubt or doubt on this, then you can also take legal action against the company . To take this prize, you have to submit registration Fee First.
                STATUS
                ACTIVE
                PRIZE
                TATA SAFARI STROME CAR or Rs. 12, 60, 000/-
                COMPANY NAME
                SNAPDEAL PVT. LTD.
                HELPLINE NUMBER
                [protected], [protected], [protected]
                PAYMENT DETAILS
                NAME - SNAPDEAL PVT. LTD.
                A/C NO - [protected]
                IFSC CODE - UBIN0551350
                UNION BANK OF INDIA
                BRANCH - AMTALA
                Built with a Caspio Trial Account. Do not submit passwords or sensitive data. Report Abuse
                POWERED BY

                ​​​​PAYMENT OPTIONS
                Please Select One Of The Below Payment Options
                Picture
                Picture
                Picture
                Picture
                Picture

                ​​SNAPDEAL WINNERS 2020
                Top 3 winners
                Picture
                ​Snapdeal 1st prize winner
                Durga Prasad
                MAHINDRA XUV 500
                923*****12
                ​BOKARO, JHARKHAND
                Picture
                ​Snapdeal 2nd prize winner
                Rahul Chauhan
                TATA NEXON
                742*****25
                KISHANGANJ, BIHAR
                Picture
                ​Snapdeal 3rd prize winner
                Gopal Mittal
                BULLET BIKE
                808*****65
                DELHI
                Verified Support
                Sep 07, 2021
                Snapdeal.com Customer Care's response
                Dear Anuntha,

                Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                Regards,
                Team Snapdeal
                Helpful
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                  J
                  Jonaki Hazarika
                  Sep 4, 2021
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                  Address: Kamalabari oil bus stand

                  I have ordered two pairs of Apratim Brown Ethnic Footwear... But today i received only one pair and the size is also unfit... I have already paid full payment through Google pay... If you need proof.. I can send the receipt...
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Dear Customer,

                  We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                  Thanks!
                  Team Snapdeal
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                    B
                    bantu rana
                    Sep 3, 2021
                    Resolved
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                    Resolved

                    Sir
                    Is there any snapdeal contest program to be running beacause i have received a coupon and a letter send by your company so i conform. i have send the image of your company card that i received.

                    thank you.
                    Oct 9, 2021
                    Complaint marked as Resolved 
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 07, 2021
                    Snapdeal.com Customer Care's response
                    Dear Bantu,

                    Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                    Regards,
                    Team Snapdeal
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                      C
                      Chandrasekhar Sekhar
                      Sep 3, 2021
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                      Please refer Suborder ID [protected]. The order placed was for 2 pieces and payment for 2 pieces has been made. Ole one piece has been delivered in a sealed plastic bag.
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Dear Customer,

                      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                      Thanks!
                      Team Snapdeal
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                        R
                        Ragsjnfkjhe
                        Sep 2, 2021
                        Resolved
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                        Resolved

                        Address: 6th Floor, Cyberscape, Golf Course Extension Road, Sector-59, Gurugram, Haryana- 122002

                        Hi Team,

                        I have returned the product and haven't received my refund yet. The team says they have refunded on 4th Aug but I haven't received any refund till date. I have raised many complains and shared my Bank statement so many times but haven't see any solution to this and have received a mail saying its credited every time i have raised but where is it in my Bank Statement. I need urgent support in this matter.

                        Thanks
                        Oct 6, 2021
                        Complaint marked as Resolved 
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 03, 2021
                        Snapdeal.com Customer Care's response
                        Hi Customer,

                        We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                        Thanks!
                        Team Snapdeal
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                          A
                          anusya27
                          Sep 2, 2021
                          Resolved
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                          Resolved

                          Hi Team, I have a received few calls and message stating that I won a lucky draw from snapdeal contest. Im not sure about whether it is real or fake. But it all started after my recent purchase in snapdeal. Does my contact information is being shared anomonously? If it is fake, then how to fraud company got my contact number/ knows about my purchase in snapdeal? Kindly help me with this issue. Below is the message

                          "Dear Customer, You Have Got A Gift From SNAPDEAL Online Marketing Organized A Lucky Draw Contest After Registration You Can Take Car ( TATA SAFARI ) Or Money ( Rs. 1260000 ) As Your Choice.
                          Contact Us - [protected]
                          https://snapdealonlinecontest2021.weebly.com"
                          Oct 4, 2021
                          Complaint marked as Resolved 
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 03, 2021
                          Snapdeal.com Customer Care's response
                          Dear customer,

                          Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                          Regards,
                          Team Snapdeal
                          Helpful
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                            N
                            Nalini Hebbar
                            from Hyderabad, Telangana
                            Sep 2, 2021
                            Resolved
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                            Resolved

                            I received an SMS from [protected]

                            you have become a winner in the 1st prize by Snapdeal company this valid for 1day.Contact+[protected] http://www.luckydrawdepartmentnet.com
                            Oct 15, 2021
                            Complaint marked as Resolved 
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 08, 2021
                            Snapdeal.com Customer Care's response
                            Dear Customer,

                            Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                            Thanks,
                            Team Snapdeal
                            Helpful
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                              A
                              asha.narula
                              Sep 1, 2021
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                              Website: snapdeal.com

                              My Order: [protected]
                              Sub orders: [protected] &
                              [protected]
                              placed on 24 Aug 2021 shows cancelled but my account has been debited. I did not cancel the order. Many chats and 6 emails from Snapdeal mention 72 hours, 48 hours for refund. 192 hours later still I have not received a refund. I am tired of communicating with them. Please help. Thank you
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Hi Asha!

                              We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                              Thanks!
                              Team Snapdeal
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                                K
                                Kartick maji
                                Aug 29, 2021
                                Resolved
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                                Resolved

                                Address: Delhi
                                Website: Snapdeal

                                My return was closed when my return was processed in two days
                                Oct 3, 2021
                                Complaint marked as Resolved 
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 31, 2021
                                Snapdeal.com Customer Care's response
                                Dear Kartick,

                                Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                Regards,
                                Team Snapdeal
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                                  C
                                  Choti Lal gaming
                                  Aug 28, 2021
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                                  I have return my order but it's 1 week I didn't got the money back... I am very disappointed with this app
                                  Snapdeal.com customer support has been notified about the posted complaint.
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                                    N
                                    Nirmala Shivani
                                    Aug 26, 2021
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                                    Address: 720 CA Appartment A3 block Pachim Vihar New Delhi. 63

                                    I am a senior Citizen and I purchase some Analog kitchenware containers of 1000ml two sets of six pieces cost 419/- each and 2500 ml two sets of six pieces cost 599 each and I paid 419+419+599+599 total amount 2036/-total no of containers are 24 .

                                    I request for refund but one men come to my house and rake only one set of 499/- and two sets of 599/- but in my order refund shoes 499+499+599 instead of 419+599+599 difference of 180/- kindly refund me my actual amount that us 419+599+599.
                                    And one set of 1000 ml is with me no one come for picking kundly solve my problem. I request you to look into the matter it's urgently. Regards.
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                    Thanks!
                                    Team Snapdeal
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                                      K
                                      Kulmaq
                                      Aug 26, 2021
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                                      I Abass had placed order on snapdeal suborder id [protected] amount of 539. which was cancelled & request for refund. refund process has initiated from snapdeal on 22 August 2021, later on 23 August i got confirmation from snapdeal that refund had been done vide reference no . NEFT:N[protected], But unfortunatly the amount has not been credited yet into my account .
                                      would like to get my money back
                                      Mr. Abass
                                      Mob:+91-[protected]
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                      Thanks!
                                      Team Snapdeal
                                      Dear Customer,

                                      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                      Thanks!
                                      Team Snapdeal
                                      Avisha Black Rayon Ethnic Gown
                                      SubOrder I'd : [protected]
                                      Refund Amount 539
                                      Refund initiated from snapdeal on. 22 Aug 2021,
                                      But unfortunately still didn't credit in my account
                                      Snapdeal.com Customer Care's response, Sep 2, 2021
                                      Verified Support
                                      Dear Customer,

                                      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                      Regards,
                                      Team Snapdeal
                                      It's almost fifteen days from the confirmation date from you of refund still I didn't got it kindly let me know when u r going to finally transfer
                                      Snapdeal.com Customer Care's response, Sep 8, 2021
                                      Verified Support
                                      Dear Customer,

                                      We're working to get this resolved on priority. Appreciate your patience.

                                      Thanks!
                                      Team Snapdeal
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                                        sajeeshappu
                                        Aug 25, 2021
                                        Resolved
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                                        Resolved

                                        I placed the ( Jainsons Pet Products Sobo Fish Aquarium Internal Filter (WP-6001) on 2 august, i got the delivery 0n 11 AUG 2021, which was damaged, i informed and share the photo of the damage parts to the Snapdeal on the report problem with the order option, then on 17 AUG 2021, THE DELIVERY GUY CALLED ME FOR RETURNING THE SAME ORDER, FOR WICH HE CAME TO MY PLACE AND PICKEDUP THE COURIER, TILL NOW I HAVE NOT RECIVED ANY MESSAGE FROM THE DIVELIVRY TEAM OR FROM THE SNAPDEAL TEAM, I try to contact the Snapdeal customer care team and even on their WhatsApp no [protected], but no reply, I WOULD LIKE TO KNOW IS MY DAMAGED PRODUCT BEEN REPLACED OR AM I HAVE MY 775 CASH BACK
                                        PLEASE DO THE NEEDFULL
                                        Sep 28, 2021
                                        Complaint marked as Resolved 
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 27, 2021
                                        Snapdeal.com Customer Care's response
                                        Dear Customer,

                                        We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                        Thanks!
                                        Team Snapdeal
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