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Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
Complaints 14450
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Snapdeal.com reviews & complaints page 28

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D
DrRoshni
Sep 6, 2021
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Address: Roshni

I ordered for clinsol gel pack of 4. I received only 2 tubes of 15grams in place of 4.. I paid 219 rupees cash on delivery. I need replacement or refund
Snapdeal.com customer support has been notified about the posted complaint.
Hi Roshni!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
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    A
    Anjali anji
    Sep 6, 2021
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    Address: Gh/6-364,Prachin Apartments,Meera bagh,paschim vihar

    I do not hold any account on snapdeal.But someone is ordering items at my address without my concern on cash on delivery mode of payment.
    Their email address is - [protected]@gmail.com
    Name - Raju sagar

    I sincerely request you to block the account associated with this email.
    Snapdeal.com customer support has been notified about the posted complaint.
    Hi Anjali!

    We are sorry for the unpleasant experience you’ve been through. Please share your contact no. so that we can get this checked on priority.

    Thanks!
    Team Snapdeal
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      S
      SKumar7147
      Sep 5, 2021
      Resolved
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      Resolved

      Snapdeal or some other authorities are providing my personal number +91-[protected] for resolution of Customer issues related to product delivery. I am getting regular calls from customers; earlier the frequency was low but it has increased considerably.
      Could you please check the number into your database and delete it on priority as I don't have any relationship with Snapdeal.
      Oct 10, 2021
      Complaint marked as Resolved 
      Snapdeal.com customer support has been notified about the posted complaint.
      Verified Support
      Sep 08, 2021
      Snapdeal.com Customer Care's response
      Dear Customer,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

      Regards,
      Team Snapdeal
      Helpful
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        A
        anuntha
        Sep 5, 2021
        Resolved
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        Resolved

        Address: Picture Picture Picture Picture ​TO CHECK YOUR PRIZE Enter Your Mobile Number Search AgainSearch Again PHONE NO 9342101637 NAME Anantha PRODUCT NAME

        Tata Safari contest winner calls being received asking me to deposit Rs.1750/= fir cash payment or Rs.3500/= for deluvery of car. Is this genuine or fake.
        Picture
        Picture
        Picture
        Picture

        ​TO CHECK YOUR PRIZE
        Enter Your Mobile Number
        Search AgainSearch Again
        PHONE NO
        [protected]
        NAME
        Anantha
        PRODUCT NAME
        SEARCHING
        AMOUNT
        474
        ADDRESS
        ALANDURAI
        PINCODE
        641109
        STATE
        TAMILNADU
        PROCESS
        You have to Deposit Before Rs. 1750/- or 3500/- to take this prize . if you want cash within 10 minutes we will Deposit 12, 60, 000/- in your Bank Account . If you want car we will able to send your car to your Address within 3 days. To collect This prize You must submit before 1750/- for the cash and 3500/- for the Car. We can't adjust Registration fee in your Prize money. Keeping in mind for your Safety, We can't send any prize Without Registration Fee .
        COMPANY INFORMATION
        Dear Customer, You have been selected as the winner of the first prize ( TATA SAFARI STROME or Rs. 12, 60, 000 ) from our company SNAPDEAL PVT. LTD. So you are Excepted to follow all the terms and conditions of the company without any doubt if you loose any of your money all its responsibilities will be with the company and if thier is any kind of doubt or doubt on this, then you can also take legal action against the company . To take this prize, you have to submit registration Fee First.
        STATUS
        ACTIVE
        PRIZE
        TATA SAFARI STROME CAR or Rs. 12, 60, 000/-
        COMPANY NAME
        SNAPDEAL PVT. LTD.
        HELPLINE NUMBER
        [protected], [protected], [protected]
        PAYMENT DETAILS
        NAME - SNAPDEAL PVT. LTD.
        A/C NO - [protected]
        IFSC CODE - UBIN0551350
        UNION BANK OF INDIA
        BRANCH - AMTALA
        Built with a Caspio Trial Account. Do not submit passwords or sensitive data. Report Abuse
        POWERED BY

        ​​​​PAYMENT OPTIONS
        Please Select One Of The Below Payment Options
        Picture
        Picture
        Picture
        Picture
        Picture

        ​​SNAPDEAL WINNERS 2020
        Top 3 winners
        Picture
        ​Snapdeal 1st prize winner
        Durga Prasad
        MAHINDRA XUV 500
        923*****12
        ​BOKARO, JHARKHAND
        Picture
        ​Snapdeal 2nd prize winner
        Rahul Chauhan
        TATA NEXON
        742*****25
        KISHANGANJ, BIHAR
        Picture
        ​Snapdeal 3rd prize winner
        Gopal Mittal
        BULLET BIKE
        808*****65
        DELHI
        Oct 10, 2021
        Complaint marked as Resolved 
        Snapdeal.com customer support has been notified about the posted complaint.
        Sep 05, 2021
        Updated by anuntha
        Picture
        Picture
        Picture
        Picture

        ​TO CHECK YOUR PRIZE
        Enter Your Mobile Number
        Search AgainSearch Again
        PHONE NO
        [protected]
        NAME
        Anantha
        PRODUCT NAME
        SEARCHING
        AMOUNT
        474
        ADDRESS
        ALANDURAI
        PINCODE
        641109
        STATE
        TAMILNADU
        PROCESS
        You have to Deposit Before Rs. 1750/- or 3500/- to take this prize . if you want cash within 10 minutes we will Deposit 12, 60, 000/- in your Bank Account . If you want car we will able to send your car to your Address within 3 days. To collect This prize You must submit before 1750/- for the cash and 3500/- for the Car. We can't adjust Registration fee in your Prize money. Keeping in mind for your Safety, We can't send any prize Without Registration Fee .
        COMPANY INFORMATION
        Dear Customer, You have been selected as the winner of the first prize ( TATA SAFARI STROME or Rs. 12, 60, 000 ) from our company SNAPDEAL PVT. LTD. So you are Excepted to follow all the terms and conditions of the company without any doubt if you loose any of your money all its responsibilities will be with the company and if thier is any kind of doubt or doubt on this, then you can also take legal action against the company . To take this prize, you have to submit registration Fee First.
        STATUS
        ACTIVE
        PRIZE
        TATA SAFARI STROME CAR or Rs. 12, 60, 000/-
        COMPANY NAME
        SNAPDEAL PVT. LTD.
        HELPLINE NUMBER
        [protected], [protected], [protected]
        PAYMENT DETAILS
        NAME - SNAPDEAL PVT. LTD.
        A/C NO - [protected]
        IFSC CODE - UBIN0551350
        UNION BANK OF INDIA
        BRANCH - AMTALA
        Built with a Caspio Trial Account. Do not submit passwords or sensitive data. Report Abuse
        POWERED BY

        ​​​​PAYMENT OPTIONS
        Please Select One Of The Below Payment Options
        Picture
        Picture
        Picture
        Picture
        Picture

        ​​SNAPDEAL WINNERS 2020
        Top 3 winners
        Picture
        ​Snapdeal 1st prize winner
        Durga Prasad
        MAHINDRA XUV 500
        923*****12
        ​BOKARO, JHARKHAND
        Picture
        ​Snapdeal 2nd prize winner
        Rahul Chauhan
        TATA NEXON
        742*****25
        KISHANGANJ, BIHAR
        Picture
        ​Snapdeal 3rd prize winner
        Gopal Mittal
        BULLET BIKE
        808*****65
        DELHI
        Sep 05, 2021
        Updated by anuntha
        Picture
        Picture
        Picture
        Picture

        ​TO CHECK YOUR PRIZE
        Enter Your Mobile Number
        Search AgainSearch Again
        PHONE NO
        [protected]
        NAME
        Anantha
        PRODUCT NAME
        SEARCHING
        AMOUNT
        474
        ADDRESS
        ALANDURAI
        PINCODE
        641109
        STATE
        TAMILNADU
        PROCESS
        You have to Deposit Before Rs. 1750/- or 3500/- to take this prize . if you want cash within 10 minutes we will Deposit 12, 60, 000/- in your Bank Account . If you want car we will able to send your car to your Address within 3 days. To collect This prize You must submit before 1750/- for the cash and 3500/- for the Car. We can't adjust Registration fee in your Prize money. Keeping in mind for your Safety, We can't send any prize Without Registration Fee .
        COMPANY INFORMATION
        Dear Customer, You have been selected as the winner of the first prize ( TATA SAFARI STROME or Rs. 12, 60, 000 ) from our company SNAPDEAL PVT. LTD. So you are Excepted to follow all the terms and conditions of the company without any doubt if you loose any of your money all its responsibilities will be with the company and if thier is any kind of doubt or doubt on this, then you can also take legal action against the company . To take this prize, you have to submit registration Fee First.
        STATUS
        ACTIVE
        PRIZE
        TATA SAFARI STROME CAR or Rs. 12, 60, 000/-
        COMPANY NAME
        SNAPDEAL PVT. LTD.
        HELPLINE NUMBER
        [protected], [protected], [protected]
        PAYMENT DETAILS
        NAME - SNAPDEAL PVT. LTD.
        A/C NO - [protected]
        IFSC CODE - UBIN0551350
        UNION BANK OF INDIA
        BRANCH - AMTALA
        Built with a Caspio Trial Account. Do not submit passwords or sensitive data. Report Abuse
        POWERED BY

        ​​​​PAYMENT OPTIONS
        Please Select One Of The Below Payment Options
        Picture
        Picture
        Picture
        Picture
        Picture

        ​​SNAPDEAL WINNERS 2020
        Top 3 winners
        Picture
        ​Snapdeal 1st prize winner
        Durga Prasad
        MAHINDRA XUV 500
        923*****12
        ​BOKARO, JHARKHAND
        Picture
        ​Snapdeal 2nd prize winner
        Rahul Chauhan
        TATA NEXON
        742*****25
        KISHANGANJ, BIHAR
        Picture
        ​Snapdeal 3rd prize winner
        Gopal Mittal
        BULLET BIKE
        808*****65
        DELHI
        Verified Support
        Sep 07, 2021
        Snapdeal.com Customer Care's response
        Dear Anuntha,

        Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

        Regards,
        Team Snapdeal
        Helpful
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          J
          Jonaki Hazarika
          Sep 4, 2021
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          Address: Kamalabari oil bus stand

          I have ordered two pairs of Apratim Brown Ethnic Footwear... But today i received only one pair and the size is also unfit... I have already paid full payment through Google pay... If you need proof.. I can send the receipt...
          Snapdeal.com customer support has been notified about the posted complaint.
          Dear Customer,

          We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

          Thanks!
          Team Snapdeal
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            B
            bantu rana
            Sep 3, 2021
            Resolved
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            Resolved

            Sir
            Is there any snapdeal contest program to be running beacause i have received a coupon and a letter send by your company so i conform. i have send the image of your company card that i received.

            thank you.
            +1 photos
            Oct 9, 2021
            Complaint marked as Resolved 
            Snapdeal.com customer support has been notified about the posted complaint.
            Verified Support
            Sep 07, 2021
            Snapdeal.com Customer Care's response
            Dear Bantu,

            Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

            Regards,
            Team Snapdeal
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              C
              Chandrasekhar Sekhar
              Sep 3, 2021
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              Please refer Suborder ID [protected]. The order placed was for 2 pieces and payment for 2 pieces has been made. Ole one piece has been delivered in a sealed plastic bag.
              Snapdeal.com customer support has been notified about the posted complaint.
              Dear Customer,

              We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

              Thanks!
              Team Snapdeal
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                R
                Ragsjnfkjhe
                Sep 2, 2021
                Resolved
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                Resolved

                Address: 6th Floor, Cyberscape, Golf Course Extension Road, Sector-59, Gurugram, Haryana- 122002

                Hi Team,

                I have returned the product and haven't received my refund yet. The team says they have refunded on 4th Aug but I haven't received any refund till date. I have raised many complains and shared my Bank statement so many times but haven't see any solution to this and have received a mail saying its credited every time i have raised but where is it in my Bank Statement. I need urgent support in this matter.

                Thanks
                Oct 6, 2021
                Complaint marked as Resolved 
                Snapdeal.com customer support has been notified about the posted complaint.
                Verified Support
                Sep 03, 2021
                Snapdeal.com Customer Care's response
                Hi Customer,

                We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                Thanks!
                Team Snapdeal
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                  A
                  anusya27
                  Sep 2, 2021
                  Resolved
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                  Resolved

                  Hi Team, I have a received few calls and message stating that I won a lucky draw from snapdeal contest. Im not sure about whether it is real or fake. But it all started after my recent purchase in snapdeal. Does my contact information is being shared anomonously? If it is fake, then how to fraud company got my contact number/ knows about my purchase in snapdeal? Kindly help me with this issue. Below is the message

                  "Dear Customer, You Have Got A Gift From SNAPDEAL Online Marketing Organized A Lucky Draw Contest After Registration You Can Take Car ( TATA SAFARI ) Or Money ( Rs. 1260000 ) As Your Choice.
                  Contact Us - [protected]
                  https://snapdealonlinecontest2021.weebly.com"
                  Oct 4, 2021
                  Complaint marked as Resolved 
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 03, 2021
                  Snapdeal.com Customer Care's response
                  Dear customer,

                  Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                  Regards,
                  Team Snapdeal
                  Helpful
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                    N
                    Nalini Hebbar
                    from Hyderabad, Telangana
                    Sep 2, 2021
                    Resolved
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                    Resolved

                    I received an SMS from [protected]

                    you have become a winner in the 1st prize by Snapdeal company this valid for 1day.Contact+[protected] http://www.luckydrawdepartmentnet.com
                    +1 photos
                    Oct 15, 2021
                    Complaint marked as Resolved 
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 08, 2021
                    Snapdeal.com Customer Care's response
                    Dear Customer,

                    Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                    Thanks,
                    Team Snapdeal
                    Helpful
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                      A
                      asha.narula
                      Sep 1, 2021
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                      Website: snapdeal.com

                      My Order: [protected]
                      Sub orders: [protected] &
                      [protected]
                      placed on 24 Aug 2021 shows cancelled but my account has been debited. I did not cancel the order. Many chats and 6 emails from Snapdeal mention 72 hours, 48 hours for refund. 192 hours later still I have not received a refund. I am tired of communicating with them. Please help. Thank you
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Hi Asha!

                      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                      Thanks!
                      Team Snapdeal
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                        K
                        Kartick maji
                        Aug 29, 2021
                        Resolved
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                        Resolved

                        Address: Delhi
                        Website: Snapdeal

                        My return was closed when my return was processed in two days
                        +1 photos
                        Oct 3, 2021
                        Complaint marked as Resolved 
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 31, 2021
                        Snapdeal.com Customer Care's response
                        Dear Kartick,

                        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                        Regards,
                        Team Snapdeal
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                          C
                          Choti Lal gaming
                          Aug 28, 2021
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                          I have return my order but it's 1 week I didn't got the money back... I am very disappointed with this app
                          Snapdeal.com customer support has been notified about the posted complaint.
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                            N
                            Nirmala Shivani
                            Aug 26, 2021
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                            Address: 720 CA Appartment A3 block Pachim Vihar New Delhi. 63

                            I am a senior Citizen and I purchase some Analog kitchenware containers of 1000ml two sets of six pieces cost 419/- each and 2500 ml two sets of six pieces cost 599 each and I paid 419+419+599+599 total amount 2036/-total no of containers are 24 .

                            I request for refund but one men come to my house and rake only one set of 499/- and two sets of 599/- but in my order refund shoes 499+499+599 instead of 419+599+599 difference of 180/- kindly refund me my actual amount that us 419+599+599.
                            And one set of 1000 ml is with me no one come for picking kundly solve my problem. I request you to look into the matter it's urgently. Regards.
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Dear Customer,

                            We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                            Thanks!
                            Team Snapdeal
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                              K
                              Kulmaq
                              Aug 26, 2021
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                              I Abass had placed order on snapdeal suborder id [protected] amount of 539. which was cancelled & request for refund. refund process has initiated from snapdeal on 22 August 2021, later on 23 August i got confirmation from snapdeal that refund had been done vide reference no . NEFT:N[protected], But unfortunatly the amount has not been credited yet into my account .
                              would like to get my money back
                              Mr. Abass
                              Mob:+91-[protected]
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Dear Customer,

                              We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                              Thanks!
                              Team Snapdeal
                              Dear Customer,

                              We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                              Thanks!
                              Team Snapdeal
                              Avisha Black Rayon Ethnic Gown
                              SubOrder I'd : [protected]
                              Refund Amount 539
                              Refund initiated from snapdeal on. 22 Aug 2021,
                              But unfortunately still didn't credit in my account
                              Snapdeal.com Customer Care's response, Sep 2, 2021
                              Verified Support
                              Dear Customer,

                              Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                              Regards,
                              Team Snapdeal
                              It's almost fifteen days from the confirmation date from you of refund still I didn't got it kindly let me know when u r going to finally transfer
                              Snapdeal.com Customer Care's response, Sep 8, 2021
                              Verified Support
                              Dear Customer,

                              We're working to get this resolved on priority. Appreciate your patience.

                              Thanks!
                              Team Snapdeal
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                                S
                                sajeeshappu
                                Aug 25, 2021
                                Resolved
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                                Resolved

                                I placed the ( Jainsons Pet Products Sobo Fish Aquarium Internal Filter (WP-6001) on 2 august, i got the delivery 0n 11 AUG 2021, which was damaged, i informed and share the photo of the damage parts to the Snapdeal on the report problem with the order option, then on 17 AUG 2021, THE DELIVERY GUY CALLED ME FOR RETURNING THE SAME ORDER, FOR WICH HE CAME TO MY PLACE AND PICKEDUP THE COURIER, TILL NOW I HAVE NOT RECIVED ANY MESSAGE FROM THE DIVELIVRY TEAM OR FROM THE SNAPDEAL TEAM, I try to contact the Snapdeal customer care team and even on their WhatsApp no [protected], but no reply, I WOULD LIKE TO KNOW IS MY DAMAGED PRODUCT BEEN REPLACED OR AM I HAVE MY 775 CASH BACK
                                PLEASE DO THE NEEDFULL
                                +2 photos
                                Sep 28, 2021
                                Complaint marked as Resolved 
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 27, 2021
                                Snapdeal.com Customer Care's response
                                Dear Customer,

                                We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                Thanks!
                                Team Snapdeal
                                Helpful
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                                  Priyanka Narsale
                                  Aug 25, 2021
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                                  Address: new alipur kolkata 700053,west bangal

                                  Why there r sharing address o[censored]s...sending us letter we won the prizes ...8/9 lakhs...first thing last 2 yrs we lost evrything r job ..fmly..busineess
                                  and know this all fraud thing snapdeal companing doing
                                  sending r letter we won prizes 8/9 lakh
                                  share yur detail whats app
                                  all thing xyz..
                                  plzz take as soon as possible action
                                  Snapdeal.com customer support has been notified about the posted complaint.
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                                    M
                                    Md Waseem Siddiqui
                                    Aug 24, 2021
                                    Resolved
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                                    Resolved

                                    Address: Snapdeal.com online shopping website.

                                    On 18/08/2021 i attempted to buy from Snapdeal online shopping website. The payment of inr 649 got failed but money deducted from my account. It is yet not returned to my account, as on 24/08/2021.
                                    +1 photos
                                    Sep 25, 2021
                                    Complaint marked as Resolved 
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 25, 2021
                                    Snapdeal.com Customer Care's response
                                    Hi Waseem!

                                    We are sorry for the unpleasant experience you’ve been through. Please share your contact detail and we'll get in touch with you to discuss this.

                                    Thanks!

                                    Team Snapdeal
                                    Helpful
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                                      B
                                      Binit madhubani
                                      Aug 22, 2021
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                                      Address: Amla tol Madhubani purnea Bihar

                                      Tomorrow i.e 22-08-21 my order delivered I will pay online payment my upi no[protected] status shown pending and amt deduct from my account and after I pay cash payment my online payment not received till day
                                      Snapdeal.com customer support has been notified about the posted complaint.
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                                        Preety bhatia
                                        Aug 20, 2021
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                                        In want to return my order I was received different product I was rechdule a no of time no one here my problem
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                        Thanks!
                                        Team Snapdeal
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