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Snapdeal.com Complaints & Reviews

www.snapdeal.com

3.6

Updated: Nov 24, 2025

Complaints 14454

Resolved

9451

Unresolved

5003

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Snapdeal.com reviews & complaints page 26

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Address: Vadodara

Dear team earlier I was using Mo. No. [protected] but before 6 month I have surrender this Mo. No. I have new mobile No. [protected] where I get all confirmation sms from Snapdeal regarding above said order number [protected].
But this is damage item and pick up boy send me OTP at my old Mo. No.
So facing problem to return this damage item.
Please do needful at your best.
Nishant Dave
[protected]

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Oct 5, 2021

Verified Support

Hi Nishant,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Address: Raichur

I got call u won in Lucky drew I tranfer money ... I have account number and person adhard card .and pan card ... Pls help me wht to do sir I am feel disappointed on this pls call me snap deal and help me I will tell u details on that person ...pls

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Snapdeal.com Customer Care

from New Delhi, Delhi

Oct 5, 2021

Verified Support

Hi Baswaraj!

Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks!
Team Snapdeal

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Hi received scratch bumber prize 8, , 40000.last year somebody call me snapdeal customers talk wrong manner. Now again call me.

Nov 6, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Oct 01, 2021

Updated by Jahanisha I received scratch bumber prize 8, 4000&call somebody wrong manner.

Verified Support

Oct 05, 2021

Snapdeal.com Customer Care's response Hi Jahanisha!

Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks!
Team Snapdeal

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Address: F311 kailash enclave sector 18 vrindavan yojna 4 Lucknow

I ordered a pendent set on 24th September n received on 29th September. I gave 500rupees note on payment of pendent set . The delivery boy told that he would return balance money within an hour but he didn't come back still. My payment amount was 199 rupees. Please let me know when i get my money back.
Thanks

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Snapdeal.com Customer Care

from New Delhi, Delhi

Oct 5, 2021

Verified Support

Hi Diti,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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Hi...I have received one postal card with the name of snapdeal...inside it's having one scratch and win coupen card ...it's true or fake...and how was our address details will leaked

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Snapdeal.com Customer Care

from New Delhi, Delhi

Oct 5, 2021

Verified Support

Hi Adrista!

Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance
payments in exchange for rewards.

Thanks!
Team Snapdeal

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I had ordered a doll from Snapdeal but they sent me the wrong product, so when I initiated a refund they said that they would refund my money using SD cash even when I insisted for a bank transfer. After that whenever I tried ordering a product using that SD cash it would never work, I called customer service multiple times and they would just give some excuse everytime. Then suddenly after an year of that refund the SD cash got expired. This was not bonus amount which snapdeal had given to me but my own money that got refunded. If it was about to expire they should have transferred the money to my account or at the least notified me on that. I had got multiple notifications about their products and promotions through email, sms and app notifications but not even a single notification about my SD cash expiry. This is nothing but ROBBERY & FRAUD!! I just want my money back and nothing more.

Nov 6, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2021

Snapdeal.com Customer Care's response Hi Aakarshita,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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I have got one message from Snapdeal

is it fake? that is

"Congratulation you have become a winner in 1st prize by Snapdeal company. this valid for one day. please contact-[protected] http://snapdealllucky.drawwinner.in"

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Website: snapdeal

I have got one message from Snapdeal that is

"Congratulation you have become a winner in 1st prize by Snapdeal company. this valid for one day. please contact-[protected] http://snapdealllucky.drawwinner.in"

May I believe this? if ok but I did not pay single rupee

is it fake r

Nov 3, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Sep 30, 2021

Updated by Kamesh Datta I got one message is it fake?

Congratulation you have become a winner in 1st prize by Snapdeal company. this valid for one day. please contact-[protected] http://snapdealllucky.drawwinner.in

Verified Support

Oct 01, 2021

Snapdeal.com Customer Care's response Dear Kamesh,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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Address: Tuikhuwatlang vaivenga building

Wrong product

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Snapdeal.com Customer Care

from New Delhi, Delhi

Oct 1, 2021

Verified Support

Hi Chingngamba,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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Snapdeel promised to delivery boy pickup the damaged product in return. but he complaining that he has to deliver meny orders that's why he use to ask us code seeking today he picked but he physically wants pick tomarrow. first of all it is your mistake that you have sent defective microfiber cloth. for this we people has suffer

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Snapdeal.com Customer Care

from New Delhi, Delhi

Oct 1, 2021

Verified Support

Hi Rajashekhar,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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Address: SRM Road, Pachalam, Ernakulam, Kerala

I placed an order for the above item ([protected]). But the item received is not the same.

Kindly correct

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Snapdeal.com Customer Care

from New Delhi, Delhi

Sep 29, 2021

Verified Support

Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Regards,
Team Snapdeal

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Some one as your cutomer care exicutive hak my atm and withdraw amount

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V

Veda Rashmi

Sep 28, 2021

Please do something sir
Exicutive number [protected]

Veda Rashmi's [Complaint's author] reply, Sep 28, 2021

Now what can i do

Snapdeal.com Customer Care

from New Delhi, Delhi

Sep 29, 2021

Verified Support

Dear Veda,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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Address: kolkata700128

My order number : [protected]
my mobile number :[protected], my order date is[protected] but still this product is not delivered. Nobody call me from your end for delivery .

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Sep 29, 2021

Verified Support

Hi Santu,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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Address: 302 , G Krushna Wing BSUP PROJECTS, Warje Pune - 411058

I’m totally fed up with this Snapdeal service. Worst service ever.. I’m chasing for my order since I week, how many times I have chat with your customer team, still getting the same reply just wait for 1week will help you in this n all.. I have not receive my parcel still I got msg as order delivered, I have also talked to customer service on call as well, they’re like we have raised your complaint just wait for 1 week. Ab ho gaya 1 week I can’t wait now, either I want my parcel or just give my refund.. First of all give me a call on [protected] asap.
Ab ye Snapdeal se toh kuch order karungi bhi nahi. Bakwaas app hai fraud kahikee..

Oct 30, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2021

Snapdeal.com Customer Care's response Hi Akshada,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Address: Snapdeal, Jasper Infotech Pvt. Ltd., 246, 1st Floor, Phase 3, Okhla Industrial Area, New Delhi 110020, India

I had ordered through snapdeal.com ajantha black synthetic leather sandals on 2/9/2021.

The same was delivered on 11th and as the size did not fit I had returned the same immediately.
It was picked up on 11th itself and the website said refund were processed on 13th.

But on 16th it said refunded.

Order subid [protected]

Other reference is my mobile number [protected].

No refund was made.
There are only 2 ways to connect to them
1. Through their whatsapp chat and 2 a call back service
Complained for more than 6 times
Standard reply is "will sort it out in 24-48 hours)

Looks like these guys are cheats

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Sep 28, 2021

Verified Support

Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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Address: madyya Pradesh

I have ordered sandisk micro sd card worth rupees 1249... but they delivered me empty box..card was not there in the packet...

Oct 31, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2021

Snapdeal.com Customer Care's response Dear customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Address: Indore

I ordered SAN DISK Ultra micro SD UHS-I card 128 GB Order no-[protected] from snapdeal website.I get my order 25.09.2021 . When I opened in the parcel there is no SD card . I want my money back or SD card.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Sep 26, 2021

Verified Support

Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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Hi, This is to highlight highly frustrating process of return I'm going through from past 2 weeks. Snapdeal claims to have Easy return process, which is proving false in my case.

I have trying to re-attempt for return of the Order no-[protected]/ [protected], since the courier person incorrectly mentioned comment as QC check fail, however the product was not available for inspection.

I received call from Snapdeal customer care the request for reschedule of pick up will be processed, but no further communication is received, I have tried calling customer care no but it does identify my Order no with my Mobile number for known reason.

Can't belive I have to struggle so hard to get this simple request process through various channel's including Call, Email and now here

Hoping that atleast this should get Snapdeal in action and keep up the promise of Easy Returns.

Sabeer Shaikh

Oct 28, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2021

Snapdeal.com Customer Care's response Hi Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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I have one call unknown person calling me he told my mobile number won lucky draw first prize for safari car is it is true or false?

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Snapdeal.com Customer Care

from New Delhi, Delhi

Sep 25, 2021

Verified Support

Hi Haseena!

Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks!
Team Snapdeal

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Address: New rani kudar kadma jamshedpur swarnjyoti colony type3/35

Website: Hand bag

I don't get my hand bag yet. The address was wrong kindly check it and re schedule it

Oct 27, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Sep 24, 2021

Updated by smishra4405@gmail. Com I don't get it on my place the hand bag

Verified Support

Sep 26, 2021

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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