Snapdeal.com Complaints & Reviews

I received product on 29/6/2021 product ( ROYAL PHONE SHOKET HOLDER) quantity is very bad I request for return of product immediately on 29/6/2021 till today 01/7/2021 no one come for pick my return of product is having 7 days limit from the date of delivery when I am asking for help to Customer care they are just saying that wait for another 24-48 hours but till now I didn't got any help. No one is answering my call in customer service

I have ordered 2 basic mobiles but i receive 1 mobile but i am fully paid.i have returned my ordered but not pickuped

Wrong product sent, now not ready to correct their mistake.not replacing the product, nor agrees to refund my amount, althoughgi e assurance for the help., but actually not doing, just asking for the patience, asking to wait, which doesn't have any time interval.

Snapdeal customer care playing prank with me from the last one week not picking up my product back - not initiating the refund.scheduling pick up, cancelling & them again rescheduling just playing prankster, outsmarting. I was looking for a shampoo & they delivered conditioner now not ready to take it back & deliver the correct product, nor they agrees to to initiate the refund of my amount, although took my bank details.

I have ordered shoes from Snapdeal online app. the product name is Sspot On BOOST-26 Blue Running shoes of Rs-667/-. but i got USED Slippers of 4 set of different legs' I raised request many times for replacement in snapdeal app but the customer care people is not supporting and helping for exchange of the product every time i raise request in customer care they say the pickup will be arranged within two days but when the pickup person comes he says we will not return the product. Raise request again then they will pickup.

now they are not returning the product nor exchanging the product nor replying to me.
i need refund of the amount. And apology from snapdeal

I am getting some messages and phone as well like ""Dear Customer (Congratulation) You are dhamaka offer winner of {Snapdeal} You are 1st winner Price ({mahindra xuv 500}) and Price amount Rs- {12, 60, 000} Government registration service charges Rs- {3500} on date - {Today} Deposit for details {} Contact. Customer care executive Helpline Number Call: {[protected]}"" from ([protected]) saying that he is from snapdeal! I know he is Fraud, but I can't understand that how he reached me!! Is my data is actually safe or not?

I ordered anarkali kurti and returned it but I didn't get my refund and also it is asking to reschedule pickup and says pickup unsuccessful.i want my refund asap.

Please don't send any product advertising speacily garments & also on other products. Because I have been disturbed while going through my study's on my interested subject, please follow my humble request please.

2 broker person cl me and tell I am wining laky draw so I sent huze manny from my account but no results for my manny no refaound 0 many I have very problem my family is very poor belong I request my many as soon as possible refound Manny

I received message and call about lucky draw offer sift desire car for this they told me to deposit fees to receive your gift Their MO no [protected]

I got a message stating I won Dzire car worth 7, 80, 000 rs. And they have all my last purchase details as well. They also sent ID proofs. So kindly let not this happen again
Thankyou.

Last year i started my business on Snapdeal ( After successful business on Amazon & Flipkart ), completed in more than 100 order in in past few months. I have only these issues with sanpdeal
1) Why the most of the Orders are COD not prepaid.
2) Why there is most of COD (about 70-80% )Orders Gets RTO's, after that we have been charged, and products gets returned after more than one month. They still deduct high RTO Charges & Courier Charges from Seller.
3) Seller don't have option to assign / select courier partners as a result we depend upon snapdeal assigned courier partners who delays in pickup & meanwhile customer cancels the order and we have a loss in packaging of order.
4) Regarding the returns, they don't pack the items in proper packing they use your own torn out packing wrapped and hand over it to the seller.

Hello customer care team of Snapdeal.
This is to inform you that I just received a scratch card with a covering leaflet asking my bank details. This is on the pretext of me winning a cash prize of one lakh twenty thousand in addition to swift dzire car worth INR820000.

Kindly look into the matter to stop such scams.

Thanking you.
Neethu Dagliya

I Mr. Bikram Das would like to inform you that I had 2accounts in snapdeal i.e- on mobile no.[protected] & [protected] for which I had requested to snapdeal several times to delete the accounts but they didn't give any importance about the matter. So now through consumer complaints I had given the complaints so please help me out with this issue & please inform snapdeal to delete the accounts immediately. Thanks & Regards.

I bought a digital weight machine of order no [protected].Machine display was blank.so I requested for return but quality check was failed by pick up person.iwas not satisfied so I called customer care.I was assured by customer care that within 2to3 day he will arrange next pick up.till date it was not picked.I also tried by other means but failed to contact .Now it was showing that no pick will be done.kindly replace the above item.

I did payment for RIFRAFASHION double bedsheet and payment mode was phonepe also it was successfully done to the transaction ID which was suggested but when i go to " my orders " it never show my order has been placed !! Now what to do are snapdeal theft or what ?! I want my money refunded in my bank account otherwise I'll decrease your ratings snapdeal !! My payment was of Rs 311/-

Sir,
I ordered the following irem on Snapdeal online on 8 May 2021:
VeBNoR 3P Protective Mask With Nose Pin (100)
I was expecting a box of masks to use for defence against Covid 19 virus.
Order number: [protected], Rs 463.

I got an SMS on 15 May 2021 that the item is delivered today. It was not. I waited few days but nothing happened. I tried to call them up but could not find the customer service phone number. On their App, there is a WhatsApp chat with predefined menu options. There is no option to report non-delivery. When I sent an email, they replied that some family member or neighbor might have received it on my behalf. The fact is ours is a lonely house without any neighbors. Only my wife and mother stay here and none of them received it. I complained again by email, but they do not take any responsibility for delivery it seems.
I am disappointed with the unethical behavior of SnapDeal.
Please get me justice ! I am a retired person.

Regards
Sarma Vedula
1-338 Tarakarama colony
Priyagraharam village
Srikakulam dt, AP
Pin 532430
Mobile [protected]

I ordered Rupa multi trunk on 19th of may. but that product is in same colour and also size is not fitted well as we expected, so I returned on 26 of may I want my refund which is 437/- it's been a 10 days, your customer care executive is not taking this matter seriously. Order I'd is [protected]

Sir my name is Abhinandan sharma I placed order but size and quality not good and comfortable in this I am product refund[protected] but not respone and not track I am see after 10 day tracking not change so plz check and my money refund

Thanks

I have ordered mievida vapouriser with free essential oil.But I received only the vapouriser and no bottle of essential oil .They are cheating customer by offering free essential but never found in the packet.

Need an immediate redressal.