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Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
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Snapdeal.com reviews & complaints page 33

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J
j karmakar
May 21, 2021
Resolved
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Sir, Dated 22 April 2021 from SNAPDEAL Company you have win a luccky winner of a tata safari car or 12, 60, 148 rupees and asked me for 3999 rupees for registration.. he also has given me all the info and called me further prepossess it will pay as his demand I pay my all Fd and Jewellery(sale).

Sir I am all ready pay more less 9, 00, 300 rupees he is not given any details and asking more amount 5500 rupees. Today also contact and say RBI stop for clearing require 15700/- but he adjust 10, 200/- only pay tomorrow Rs.5500/-, Then I will get Rs 12, 60, 148/- winning money and also refund money which were I am giving. His name is Nitin Kumar Singh, Deg. Senior, S. Executive, ID No. 15852393
How to possible my money return so please help me very urgent

So please help me with your team kindly check
and suggest me what can I do. Now Snapdeal tata nagar jamshedpur will make me street Begeer.
Pl help me .
with regards ..
Aug 9, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
May 24, 2021
Snapdeal.com Customer Care's response
Dear Customer,

Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal
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    A
    abbas ali nmh
    May 21, 2021
    Resolved
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    Address: neemuch

    Dear sir
    mujhe ek sms Qp-SANPDL aya aap ne 1st prixe jeeta he aapne new safari car jiti he or ise lene ke liye 3999 registration fees deni hogi
    1260000/-
    or agar aap cash lena chhte he to aapka ac detail send kare
    sir mene regs. fees or tds, sgst, cgst sab charge pay kiye total amny 142600/- me pay kar chuka hu ab tak fir kuch prize nahi mili
    ab mera pesa refund karne ke liye 10% or mang rahe he
    please mera amnt mujhe refund karaye

    mujhe [protected] se call aya tha or [protected] se whatsapp
    me apko SMS ka screenshot atteched kar raha hu
    please meri complaint ko solve kare

    thank you
    +1 photos
    Aug 9, 2021
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Verified Support
    May 24, 2021
    Snapdeal.com Customer Care's response
    Namaste! Kripya Snapdeal ki aur se puraskaar / lucky draw puraskaar pradaan karane ka daava karne wale kisi bhi Phone call /Email / SMS / Letter ka jawab na de. Hum kabhi bhi apne grahakon se koi bhi vittiya jankaari ya puraskaar ke badale agrim bhugataan ke liye anurodh nahi karte hain. Dhanyawaad! Team Snapdeal
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      G
      GOPAL CLOG LONDON
      from Noida, Uttar Pradesh
      May 21, 2021
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      I have received many wrong returns by Snapdeal. When raised claim then they are rejected by Snapdeal. Suffered huge loss. Need my money
      Snapdeal.com customer support has been notified about the posted complaint.
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        ا
        امحمد روجای
        May 20, 2021
        Resolved
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        Address: 114,Aj Building kaithemillath nagar, Thennur, trichy-17

        I'll order in blue Moda reyyan so I'll pay in Using UPI option and I'll pay the amount 534Rs It's successful But My order Automatically cancelled but I'll not stop that I'll pay in Second Time But Second time also payment Successful but order has-been automatically cancelled
        Aug 6, 2021
        Complaint marked as Resolved 
        Snapdeal.com customer support has been notified about the posted complaint.
        Dear Customer,

        We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

        Thanks!
        Team Snapdeal
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          P
          Payal Kumari Prasad
          May 17, 2021
          Resolved
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          Address: Sikkim Gangtok

          Sir I got a call from Snapdeal company from Sanjeev Kumar and Alok Kumar Singh that I have won the lucky draw prize 1200000 for registration I need to pay 4000 and services tax and tds tax of amount nearly 20000 after paying this amount he told me that RBI has been holding my cheque after hearing this I told him to refund my money back but he told me that I need to pay a refund able amount 4200 and 6400 but still my money is not refunded back sir please help me out from this situation
          Aug 9, 2021
          Complaint marked as Resolved 
          Snapdeal.com customer support has been notified about the posted complaint.
          Verified Support
          May 19, 2021
          Snapdeal.com Customer Care's response
          Dear Customer,

          Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

          Regards,
          Team Snapdeal
          May 19, 2021
          Updated by Payal Kumari Prasad
          Sir please help me out from this situation and please help me to get back my money from them sir I have nearly paid 40000 to them sir please help me out from this situation sir I have all the evidence regarding them so sir please resolve my problem as soon as possible
          May 19, 2021
          Updated by Payal Kumari Prasad
          Sir how many days it will take to resolve my problem please let me know
          May 19, 2021
          Updated by Payal Kumari Prasad
          Sir please resolve my problem with in 15 -20 days
          May 19, 2021
          Updated by Payal Kumari Prasad
          Sir there were saying that within 4-5 RBI will come to your house and do enquiry about the cheque why it is not clear and they will declare as black money and put me behind the bars . So please help me out from this situation. Let me know that RBI can do this or it's a false news
          May 19, 2021
          Updated by Payal Kumari Prasad
          Sir I have complaint in Snapdeal customer service but I didn't get any response from Snapdeal company

          May 19, 2021
          Updated by Payal Kumari Prasad
          Sir these are the account no where I have transferred money

          May 19, 2021
          Updated by Payal Kumari Prasad
          Sir these are some evidence

          May 19, 2021
          Updated by Payal Kumari Prasad
          Sir some more evidence

          May 19, 2021
          Updated by Payal Kumari Prasad
          Sir I used to get call from these numbers

          May 19, 2021
          Updated by Payal Kumari Prasad
          Sir these are some more evidence

          May 19, 2021
          Updated by Payal Kumari Prasad
          Sir please help me out from this situation
          May 19, 2021
          Updated by Payal Kumari Prasad
          Sir please help me as soon as possible they are threatening me that RBI officer will put me behind the bars because I have not deposited the amount 10000 and I am not clearing my amount
          May 19, 2021
          Updated by Payal Kumari Prasad
          Sir please help me out from this situation I beg you sir please help me to get back my money of amount 42000 . Sir please help me I beg you to resolve my issue and the frauder should be put behind the bars
          May 19, 2021
          Updated by Payal Kumari Prasad
          Sir please help me to get back my money of amount 42000 . Sir I kindly request you to resolve my problem as soon as possible. Sir please help me out from this situation and please help me to get back my money
          May 19, 2021
          Updated by Payal Kumari Prasad
          Sir please help me to get justice from Snapdeal company from Sanjeev Kumar and Alok Kumar Singh
          May 19, 2021
          Updated by Payal Kumari Prasad
          Sir 4 beg you please help me to get back my money and please help me to get justice from them
          Verified Support
          May 19, 2021
          Snapdeal.com Customer Care's response
          Dear Payal,

          Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

          Regards,
          Team Snapdeal
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            B
            Bhumika toshniwal
            May 13, 2021
            Resolved
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            Resolved

            Address: Balaji garden dahanu b-102 near gas godown(e)

            They are not rescheduling return order
            Aug 6, 2021
            Complaint marked as Resolved 
            Snapdeal.com customer support has been notified about the posted complaint.
            Hi Bhumika,

            We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

            Thanks!
            Team Snapdeal
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              D
              Dhiraj Nahata
              Apr 30, 2021
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              I ordered my product vide Suborder Id: [protected]. I have not received this product but status shows that delivered. I raised my complain within time to customer care, after many times follow up to them they provide deplomatic answer that complain not raised within time.

              Delivery shows as on 11/04/2021, on this day there is complete lock down other that emergency services.

              Company not ready to provide me my product or money refund.
              Snapdeal.com customer support has been notified about the posted complaint.
              Dear Customer,

              We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

              Thanks!
              Team Snapdeal
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                B
                bharat popatlal raval
                Apr 25, 2021
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                Address: Kapil Aptmant, shiv basav nagar, shiv mandir road, flat no ; 11, ambernath .east, dis . thane
                Website: no

                Hello, sir mene mobail satnd wapas bheja tha uska muje rupis wapas nahi maia, na koiu aapka meseej he, aap kicampani aease claint ko sarvice deti he kya ?
                Snapdeal.com customer support has been notified about the posted complaint.
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                  S
                  shaina999
                  from Chennai, Tamil Nadu
                  Apr 21, 2021
                  Resolved
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                  Resolved

                  I bought an item from snapdeal on 13th april and they sent me a faulty product which does not charge.

                  I have raised at least 7 pickup requests which they keep cancelling again and again.It is now the 21st and no pickup has happened and no refund given for faulty product!

                  They have disabled the calling option as well.

                  Complete FRAUDS!

                  Refund my money asap!

                  - Shagun
                  +1 photos
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 21, 2021
                  Snapdeal.com Customer Care's response
                  Dear Shagun,

                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                  Regards,
                  Team Snapdeal
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                    K
                    Kashif99
                    Apr 20, 2021
                    Resolved
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                    Resolved

                    Order Id: [protected]
                    Order Id: [protected]
                    My money was deducted from my bank account but order not placed
                    Registered mobile no. [protected]
                    +1 photos
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Apr 20, 2021
                    Updated by Kashif99
                    Order Id: [protected]
                    Order Id: [protected]
                    My money was deducted from my bank account but order not placed
                    Registered mobile no. [protected]

                    Hi Kashif,

                    We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                    Thanks!
                    Team Snapdeal
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                      K
                      Kumari21
                      Apr 19, 2021
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                      Address: Delhi

                      I got a call from these fraud people. The company name they said is welcome to Snapdeal company Lucky draw
                      Dear customer,
                      Your Name is selected in the lucky draw.
                      1st prize- TATA NEXON
                      There two options
                      1- (Home delivery )TRP.charges Rs-4500
                      2 - You can Get it s marketing price (Rs 600000 ) TDS Tax charges Rs 12500
                      CONTACT NUMBER: [protected]
                      And Bank details are Snapdeal Pvt Ltd ac[protected]
                      IFSC code: DBSS01N011
                      Banking partner DBS Bank
                      GPAY or phonepe no=[protected]
                      Account holder: Intercity Department
                      Account number: [protected]
                      IFSC code:UTIB0004109
                      Banking partner AXIS bank
                      Address: Snapdeal headquarters:- Block T Okhla industrial estate phase 2, Okhla industrial area, New Delhi, Delhi-110020

                      They had taken 41600 from me and they are demanding more money from me please take some action regarding this
                      +11 photos
                      Snapdeal.com customer support has been notified about the posted complaint.
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                        V
                        Varsha6102
                        Apr 19, 2021
                        Resolved
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                        Resolved

                        I have ordered a product and I have received a empty box
                        I requested return and I have been waiting for 20 days there is no solution for the issue
                        And they are not responding about the issue
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Hi Customer,

                        We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                        Thanks!
                        Team Snapdeal
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                          M
                          Manju Sujith
                          Apr 19, 2021
                          Resolved
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                          Resolved

                          Address: vilasini, Thayenkery, Manathana P.O

                          I ordered a product which snapdeal sent a wrong one so i requested a refund Rs. 1070
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Hi Manju,

                          We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                          Thanks!
                          Team Snapdeal
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                            A
                            Akshuyyy
                            Apr 15, 2021
                            Resolved
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                            Resolved

                            I have order a product of 3999rs and it get deducted by paying through net banking . But no order has been confirmed till date
                            +2 photos
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Hi Akshuyyy!

                            We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                            Thanks!
                            Team Snapdeal"=
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                              S
                              Sraza
                              Apr 14, 2021
                              Resolved
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                              Resolved

                              Address: C-189 ground floor Sitara apartment shaeenbagh okhla

                              Hii, I am syed Mohammad raza I have put a oder on snapdeal for wireless karkoe mic on 8 April and I pay the money using net banking and the 448 rupees is debited from my account but they said we are not get money and they cancel my Oder and said your money is credite into your account in 72 hours .but it’s today 14 April but I yet not get my refund money and they are saying send us your bank statement in pdf format how can i share my bank statement to someone plzzz refund my money
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Hi Sraza,

                              We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                              Thanks!
                              Team Snapdeal
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                                Amritha Shiju
                                Apr 10, 2021
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                                Is it true..
                                +1 photos
                                Snapdeal.com customer support has been notified about the posted complaint.
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                                  A
                                  Anju Mehrotra
                                  Apr 7, 2021
                                  Resolved
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                                  Resolved

                                  Address: 8th floor, sector v, rdb building, salt lake, kolkata - 700091.

                                  Today i received a post from snapdeal online shopping pvt limited, 8th floor, sector v, rdb building, salt lake, kolkata - 700091.
                                  Letter says that i have won prize money of rs. 1, 20, 000 + a scratch card. Scratch card shows additional winning 10lakhs. Total 11, 20, 000 inr. They have mentioned to contact on the watsap number [protected]. From further enquiry i came to know via truecaller app that the number is in the name of snapdeal. Please take necessary action.
                                  +1 photos
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 07, 2021
                                  Snapdeal.com Customer Care's response
                                  Dear Customer,

                                  Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                  Thanks!
                                  Team Snapdeal
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                                    T
                                    tharmarajbabu
                                    Mar 27, 2021
                                    Resolved
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                                    Resolved

                                    Address: palayamkottai,tirunelveli,india,-627002

                                    Order id [protected]
                                    Suborder id [protected]

                                    I HAVE RECEIVED & OREDER BOOKED instead of a PRODUCT XBUZZ Wireless Bluetooth Receiver Adapter 3.5mm Receiver - Black and BUT I HAVE RECEIVED WRONG PRODUCET BLUETOOTH WATCH STRAP BAND BALCK., he was delivered fakes.

                                    REPLACEMENT ORDER
                                    BUT PICK UP PERSON 2 TIMES NOT RECEIVED WRONG PRODUCT,
                                    I HAVE RECEIVED WRONG PRODUCT, HOW TO HAND OVER THE ORDER PRODUCT ??????
                                    I HERE WITH ENCLOSED WRONG PRODUCT IMAGE

                                    cheating under section 420 of the Indian Penal COURT ACT, I WILL TAKEN LEGAL ACTION IN OUR COMPANY

                                    WATSAPP CHAT CONVERSATION FOR YOUR REFERENCE

                                    On Sat, Mar 27, 2021 at 2:44 PM THARMARAJ BABU wrote:
                                    [3/23, 11:46] Tharmarajbabu A: Hi
                                    [3/23, 11:46] Snapdeal: Hey *THARMARAJ*,
                                    Greetings 🙏🏼 Welcome to Snapdeal !
                                    I am *Sampark*, your chat assistant.

                                    To chat in English, type 1️⃣
                                    हिंदी में चैट के लिये, दबायें 2️⃣
                                    Hinglish mein chat ke liye, type 3️⃣
                                    [3/23, 11:46] Tharmarajbabu A: 1
                                    [3/23, 11:46] Snapdeal: For - _XBUZZ Wireless Bluetooth Receiver Adapter 3.5mm Receiver - Black_, type 1️⃣
                                    [3/23, 11:47] Tharmarajbabu A: 1
                                    [3/23, 11:47] Snapdeal: Type 1️⃣ 👉 Know your order status
                                    Type 2️⃣ 👉 Install our App
                                    Type 3️⃣ 👉 If you have received Call/SMS, asking for money
                                    Type 4️⃣ 👉 For any other queries
                                    [3/23, 11:47] Tharmarajbabu A: 4
                                    [3/23, 11:47] Snapdeal: One of our advisors will connect with you shortly.
                                    [3/23, 11:47] Snapdeal: Hi, Good Morning! I am Rahul, How can I help you today?
                                    [3/23, 11:48] Tharmarajbabu A: Sir Courier received but wrong item received
                                    [3/23, 11:49] Snapdeal: Please share your Order/Suborder/Registered Contact Number, So that I can assist you better!
                                    [3/23, 11:53] Snapdeal: I hope, We are connected!
                                    [3/24, 13:48] Tharmarajbabu A: Hi, I need your help for one of my suborder.
                                    [3/24, 13:48] Snapdeal: Hey *THARMARAJ*,
                                    Greetings 🙏🏼 Welcome to Snapdeal !
                                    I am *Sampark*, your chat assistant.

                                    To chat in English, type 1️⃣
                                    हिंदी में चैट के लिये, दबायें 2️⃣
                                    Hinglish mein chat ke liye, type 3️⃣
                                    [3/24, 13:48] Tharmarajbabu A: 1
                                    [3/24, 13:48] Snapdeal: For - _XBUZZ Wireless Bluetooth Receiver Adapter 3.5mm Receiver - Black_, type 1️⃣
                                    [3/24, 13:48] Tharmarajbabu A: 1
                                    [3/24, 13:48] Snapdeal: Type 1️⃣ 👉 Install our App
                                    Type 2️⃣ 👉 If you have received Call/SMS, asking for money
                                    Type 3️⃣ 👉 For any other queries
                                    [3/24, 13:49] Tharmarajbabu A: 3
                                    [3/24, 13:49] Snapdeal: One of our advisors will connect with you shortly.
                                    [3/24, 13:49] Snapdeal: Hi, Good Afternoon! I am Suraj Kannojiya. How can I help you today ?
                                    [3/24, 13:50] Tharmarajbabu A: I have order booked xbuzz wireless Bluetooth but received item wronges
                                    [3/24, 13:51] Snapdeal: Please share your Order/Suborder/Registered Contact Number/Email id, So that I can assist you!
                                    [3/24, 13:54] Snapdeal: I hope, We are connected!
                                    [3/24, 14:07] Tharmarajbabu A: Carnot change suborder
                                    [3/24, 14:09] Snapdeal: Sir, I apologise for that but without Order/Suborder/Registered Contact Number i am unable to help you!
                                    [3/24, 14:12] Snapdeal: I hope, We are connected!
                                    [3/24, 14:13] Tharmarajbabu A: Order id [protected]
                                    [3/24, 14:15] Snapdeal: Are you talking about this product?
                                    XBUZZ Wireless Bluetooth Receiver Adapter 3.5mm Receiver - Black
                                    [3/24, 14:16] Tharmarajbabu A: Suborder id [protected]
                                    [3/24, 14:17] Snapdeal: Are you talking about this product?
                                    XBUZZ Wireless Bluetooth Receiver Adapter 3.5mm Receiver - Black
                                    [3/24, 14:17] Tharmarajbabu A: Cannot received this product, but wrong product received
                                    [3/24, 14:20] Tharmarajbabu A: Pls help
                                    [3/24, 14:21] Tharmarajbabu A: Cancel the order
                                    [3/24, 14:23] Snapdeal: Sir, As I can see here, our courier partner is out for pickup and your item will be picked up today.And courier partner name is Delhivery and door step quality check and your will be pickup when Product's original packaging/ brand box should be undamaged with invoice no.
                                    [3/24, 14:26] Snapdeal: I hope, We are connected!
                                    [3/24, 14:27] Tharmarajbabu A: Courier person not taken retuned the item
                                    [3/24, 14:30] Snapdeal: May i know the reason why courier partner refuse to pickup the product?
                                    [3/24, 14:32] Tharmarajbabu A: Booked product item not in but this product i am. Received wrong. Product
                                    [3/24, 14:38] Snapdeal: Please give me a moment, I will check it for you
                                    [3/24, 14:38] Snapdeal: May i know the reason why courier partner refuse to pickup the product?
                                    [3/24, 14:41] Snapdeal: I hope, We are connected!
                                    [3/24, 14:42] Tharmarajbabu A: Product not
                                    [3/24, 14:42] Snapdeal: Kindly elaborate your concern so I assist you better!
                                    [3/24, 14:45] Snapdeal: I hope, We are connected!
                                    [3/24, 14:47] Snapdeal: We are closing this conversation because of no response from your side. You may contact us again
                                    Stay safe and have a good day!"
                                    [3/24, 14:54] Tharmarajbabu A: Sir. Iam not received booked product
                                    [3/24, 14:54] Tharmarajbabu A: Wrong product
                                    [3/24, 14:54] Tharmarajbabu A: Received
                                    [3/24, 14:55] Snapdeal: Are you talking about this product?
                                    XBUZZ Wireless Bluetooth Receiver Adapter 3.5mm Receiver - Black
                                    [3/24, 14:56] Tharmarajbabu A: Yes, but iam received product this image
                                    [3/24, 14:56] Tharmarajbabu A: Above image
                                    [3/24, 14:58] Snapdeal: Sir, We are really sorry due to technical limitation, We are unable to fetch the shared screenshot. Therefore, please help us by typing your order details to help you out.
                                    [3/24, 15:01] Snapdeal: I hope, We are connected!
                                    [3/24, 15:02] Tharmarajbabu A: I am booking in xbuzz wireless bluetooth, but received wrong product for bluetooth watch band strap black
                                    [3/24, 15:05] Snapdeal: Are you talking about this product?
                                    XBUZZ Wireless Bluetooth Receiver Adapter 3.5mm Receiver - Black
                                    [3/24, 15:08] Snapdeal: I hope, We are connected!
                                    [3/24, 15:08] Tharmarajbabu A: Yes
                                    [3/24, 15:09] Tharmarajbabu A: My order cancell me and refund amount
                                    [3/24, 15:10] Tharmarajbabu A: Iam not received xbuzz wireless bluetooth product
                                    [3/24, 15:11] Tharmarajbabu A: Wrong product watch band black received
                                    [3/24, 15:11] Tharmarajbabu A: Kindly cancell the order redund the amount
                                    [3/24, 15:12] Snapdeal: As i can check this order is already delivered to you 23 Mar and you have to raise retrun request of this order?
                                    [3/24, 15:14] Tharmarajbabu A: Already replace requested but courier person not received the product reason not this product
                                    [3/24, 15:14] Tharmarajbabu A: I am not received order product.
                                    [3/24, 15:15] Tharmarajbabu A: Return option not
                                    [3/24, 15:17] Snapdeal: As i can check this order is not replace to you due to your retruin request is pending because of pickup is not done and today is your order out for pickup.
                                    [3/24, 15:19] Tharmarajbabu A: Already pickup person visit home and not taken refused this product
                                    [3/24, 15:19] Tharmarajbabu A: Toady
                                    [3/24, 15:19] Tharmarajbabu A: Today
                                    [3/24, 15:19] Tharmarajbabu A: Visit home
                                    [3/24, 15:21] Snapdeal: May i know the reason why courier partner refuse to pickup the product?
                                    [3/24, 15:22] Tharmarajbabu A: Booked product no
                                    [3/24, 15:22] Tharmarajbabu A: I am not recevied booked product, wrong product received
                                    [3/24, 15:22] Snapdeal: Kindly elaborate your concern so I assist you better!
                                    [3/24, 15:23] Tharmarajbabu A: How many time elabrate
                                    [3/24, 15:24] Tharmarajbabu A: I am not order product .worng product received
                                    [3/24, 15:27] Snapdeal: Sir, Without product pickup your product will not replace to you.
                                    [3/24, 15:31] Snapdeal: I hope, We are connected!
                                    [3/24, 15:31] Snapdeal: Just a reminder for you to answer.
                                    [3/24, 15:32] Tharmarajbabu A: I am not received order product
                                    [3/24, 15:32] Snapdeal: Kindly elaborate your concern.
                                    [3/24, 15:36] Snapdeal: I hope, We are connected!
                                    [3/24, 15:36] Snapdeal: We are closing this conversation because of no response from your side. You may contact us again
                                    Stay safe and have a good day!"
                                    [3/24, 15:37] Tharmarajbabu A: I ordered product not delivered
                                    [3/24, 15:38] Snapdeal: Sir, Could you please confirm me that you don't want to return this product?
                                    [3/24, 15:39] Tharmarajbabu A: Yes i want returned this product
                                    [3/24, 15:40] Snapdeal: Sir, As I can see here, our courier partner is out for pickup and your item will be picked up today.
                                    [3/24, 15:40] Tharmarajbabu A: But courier not accept to retuned that product why
                                    [3/24, 15:40] Tharmarajbabu A: Ok i Wil wait
                                    [3/24, 15:41] Snapdeal: No need to worry sir, I request you to please wait till end of the day.
                                    [3/24, 15:45] Snapdeal: I hope, We are connected!
                                    [3/24, 15:45] Snapdeal: We are closing this conversation because of no response from your side. You may contact us again
                                    Stay safe and have a good day!"
                                    [3/24, 18:39] Tharmarajbabu A: Pickup update: Hi Tharmarajbabu A, we were unable to pickup your item XBUZZ Wireless Bluet... since your item did not pass the quality check done by our courier. We are working on this case and will contact you within 48 hours. Track your return request at snpdl.in/kmlz4txnc
                                    [3/24, 18:39] Snapdeal: Hey *THARMARAJ*,
                                    Greetings 🙏🏼 Welcome to Snapdeal !
                                    I am *Sampark*, your chat assistant.

                                    To chat in English, type 1️⃣
                                    हिंदी में चैट के लिये, दबायें 2️⃣
                                    Hinglish mein chat ke liye, type 3️⃣
                                    [3/24, 18:39] Tharmarajbabu A: This sms Received
                                    [3/24, 18:40] Tharmarajbabu A: 1
                                    [3/24, 18:40] Snapdeal: Hey *THARMARAJ*,
                                    Greetings 🙏🏼 Welcome to Snapdeal !
                                    I am *Sampark*, your chat assistant.

                                    To chat in English, type 1️⃣
                                    हिंदी में चैट के लिये, दबायें 2️⃣
                                    Hinglish mein chat ke liye, type 3️⃣
                                    [3/24, 18:40] Tharmarajbabu A: 1
                                    [3/24, 18:40] Snapdeal: For - _XBUZZ Wireless Bluetooth Receiver Adapter 3.5mm Receiver - Black_, type 1️⃣
                                    [3/24, 18:40] Tharmarajbabu A: 1
                                    [3/24, 18:40] Snapdeal: Type 1️⃣ 👉 Know your order status
                                    Type 2️⃣ 👉 Re-schedule your order Pick up
                                    Type 3️⃣ 👉 Install our App
                                    Type 4️⃣ 👉 If you have received Call/SMS, asking for money
                                    Type 5️⃣ 👉 For any other queries
                                    [3/24, 18:41] Tharmarajbabu A: 2
                                    [3/24, 18:41] Snapdeal: To re-schedule your order Pick up, type 1️⃣
                                    To cancel your order Pick up, type 2️⃣
                                    [3/24, 18:41] Tharmarajbabu A: 1
                                    [3/24, 18:41] Snapdeal: Thank you for your response. Our courier will re-attempt pick up within 2-3 days and will contact you before coming to your place. Install Snapdeal App for tracking updates

                                    Type #️⃣ to return main menu
                                    [3/24, 18:44] Tharmarajbabu A: Pickup update: Hi Tharmarajbabu A, we were unable to pickup your item XBUZZ Wireless Bluet... since your item did not pass the quality check done by our courier. We are working on this case and will contact you within 48 hours. Track your return request at snpdl.in/kmlz4txnc
                                    [3/24, 18:44] Snapdeal: Thank you for chatting with us THARMARAJ.
                                    Don't forget to check out exciting deals on our App. 🙂
                                    [3/24, 18:45] Tharmarajbabu A: This sms received
                                    [3/24, 18:45] Snapdeal: Hey *THARMARAJ*,
                                    Greetings 🙏🏼 Welcome to Snapdeal !
                                    I am *Sampark*, your chat assistant.

                                    To chat in English, type 1️⃣
                                    हिंदी में चैट के लिये, दबायें 2️⃣
                                    Hinglish mein chat ke liye, type 3️⃣
                                    [3/25, 10:34] Tharmarajbabu A: 1
                                    [3/25, 10:34] Snapdeal: Hey *THARMARAJ*,
                                    Greetings 🙏🏼 Welcome to Snapdeal !
                                    I am *Sampark*, your chat assistant.

                                    To chat in English, type 1️⃣
                                    हिंदी में चैट के लिये, दबायें 2️⃣
                                    Hinglish mein chat ke liye, type 3️⃣
                                    [3/25, 10:35] Tharmarajbabu A: 1
                                    [3/25, 10:35] Snapdeal: For - _XBUZZ Wireless Bluetooth Receiver Adapter 3.5mm Receiver - Black_, type 1️⃣
                                    [3/25, 10:35] Tharmarajbabu A: 1
                                    [3/25, 10:35] Snapdeal: Type 1️⃣ 👉 Know your order status
                                    Type 2️⃣ 👉 Install our App
                                    Type 3️⃣ 👉 If you have received Call/SMS, asking for money
                                    Type 4️⃣ 👉 For any other queries
                                    [3/25, 10:35] Tharmarajbabu A: 4
                                    [3/25, 10:35] Snapdeal: One of our advisors will connect with you shortly.
                                    [3/25, 10:35] Snapdeal: Hi, Good Morning! I am Ankur, How can I help you today?
                                    [3/25, 10:36] Tharmarajbabu A: Pickup update: Hi Tharmarajbabu A, we were unable to pickup your item XBUZZ Wireless Bluet... since your item did not pass the quality check done by our courier. We are working on this case and will contact you within 48 hours. Track your return request at snpdl.in/kmlz4txnc
                                    [3/25, 10:36] Tharmarajbabu A: Yesderday this message received
                                    [3/25, 10:38] Snapdeal: XBUZZ Wireless Bluetooth Receiver Adapter 3.5mm Receiver - Black
                                    Are you referring to this order?
                                    [3/25, 10:39] Tharmarajbabu A: Courier person not pick up
                                    [3/25, 10:39] Snapdeal: Please give me a moment.
                                    [3/25, 10:40] Snapdeal: As I check yesterday our courier boy is out for pickup. Why he do not pickup your product?
                                    [3/25, 10:41] Tharmarajbabu A: Order product not
                                    [3/25, 10:42] Tharmarajbabu A: Iam not received order product .wrong prduct only received
                                    [3/25, 10:44] Snapdeal: No need to worry sir, I reschedule the pickup again. Within 2-3 days we will pickup your product.
                                    [3/25, 10:47] Snapdeal: I hope, We are connected!
                                    [3/27, 14:03] Tharmarajbabu A: Pickup update: Hi Tharmarajbabu A, we were unable to pickup your item XBUZZ Wireless Bluet... since your item did not pass the quality check done by our courier. We are working on this case and will contact you within 48 hours. Track your return request at www.snpdl.in/kmrh60y7o
                                    [3/27, 14:03] Tharmarajbabu A: 1
                                    [3/27, 14:04] Tharmarajbabu A: 1
                                    [3/27, 14:04] Snapdeal: Hey *THARMARAJ*,
                                    Greetings 🙏🏼 Welcome to Snapdeal !
                                    I am *Sampark*, your chat assistant.

                                    To chat in English, type 1️⃣
                                    हिंदी में चैट के लिये, दबायें 2️⃣
                                    Hinglish mein chat ke liye, type 3️⃣
                                    [3/27, 14:04] Tharmarajbabu A: 5
                                    [3/27, 14:04] Snapdeal: For - _XBUZZ Wireless Bluetooth Receiver Adapter 3.5mm Receiver - Black_, type 1️⃣
                                    [3/27, 14:04] Snapdeal: Type 1️⃣ 👉 Know your order status
                                    Type 2️⃣ 👉 Re-schedule your order Pick up
                                    Type 3️⃣ 👉 Install our App
                                    Type 4️⃣ 👉 If you have received Call/SMS, asking for money
                                    Type 5️⃣ 👉 For any other queries
                                    [3/27, 14:04] Snapdeal: One of our advisors will connect with you shortly.
                                    [3/27, 14:04] Tharmarajbabu A: Pickup update: Hi Tharmarajbabu A, we were unable to pickup your item XBUZZ Wireless Bluet... since your item did not pass the quality check done by our courier. We are working on this case and will contact you within 48 hours. Track your return request at www.snpdl.in/kmrh60y7
                                    [3/27, 14:05] Tharmarajbabu A: This message received
                                    [3/27, 14:05] Snapdeal: Hi, welcome to Snapdeal. For any order related queries or clarifications, please visit https://m.snapdeal.com/myorders
                                    [3/27, 14:06] Snapdeal: Hi, Good Afternoon! I am Aashita. How can I help you today?
                                    [3/27, 14:07] Tharmarajbabu A: Pickup update: Hi Tharmarajbabu A, we were unable to pickup your item XBUZZ Wireless Bluet... since your item did not pass the quality check done by our courier. We are working on this case and will contact you within 48 hours. Track your return request at www.snpdl.in/kmrh60y7o
                                    [3/27, 14:08] Tharmarajbabu A: This message received
                                    [3/27, 14:09] Tharmarajbabu A: Why courier person not pick the product
                                    [3/27, 14:10] Snapdeal: Are you referring to this product XBUZZ Wireless Bluetooth Receiver Adapter 3.5mm Receiver - Black?
                                    [3/27, 14:11] Tharmarajbabu A: Iam order product not received, wrong product received
                                    [3/27, 14:11] Tharmarajbabu A: Yes
                                    [3/27, 14:13] Tharmarajbabu A: We are connected
                                    [3/27, 14:15] Tharmarajbabu A: ?
                                    [3/27, 14:16] Tharmarajbabu A: Are you there
                                    [3/27, 14:18] Tharmarajbabu A: ?
                                    [3/27, 14:19] Snapdeal: I request you to please elaborate your exact issue which you have received so that I can assist you better.
                                    [3/27, 14:25] Tharmarajbabu A: I am not received order product(for xbuzz wireless bluetooth receiver adapter)but worng product delever this packing for watch strap band black
                                    [3/27, 14:25] Tharmarajbabu A: I am open pakking wrong product
                                    [3/27, 14:25] Snapdeal: Hi, Good Afternoon! I am Ankur, How can I help you today?
                                    [3/27, 14:25] Tharmarajbabu A: I am not received order product(for xbuzz wireless bluetooth receiver adapter)but worng product delever this packing for watch strap band black
                                    [3/27, 14:26] Tharmarajbabu A: I am open pakking wrong product
                                    [3/27, 14:26] Tharmarajbabu A: Yes
                                    [3/27, 14:26] Snapdeal: XBUZZ Wireless Bluetooth Receiver Adapter 3.5mm Receiver - Black
                                    Are you referring to this order?
                                    [3/27, 14:27] Tharmarajbabu A: Why courier person not pick the product
                                    [3/27, 14:28] Tharmarajbabu A: [3/27, 14:25] Tharmarajbabu A: I am not received order product(for xbuzz wireless bluetooth receiver adapter)but worng product delever this packing for watch strap band black

                                    I am open pakking wrong product
                                    [3/27, 14:31] Snapdeal: I am sorry for the inconvenience caused. No need to worry.
                                    [3/27, 14:32] Snapdeal: As I see today our pickup boy is out for pickup. What he say?
                                    [3/27, 14:34] Tharmarajbabu A: Booked product noT available

                                    I am not recevied booked product, wrong product received
                                    How hand over the product
                                    [3/27, 14:35] Tharmarajbabu A: I am received wrong product how to handover product
                                    [3/27, 14:36] Snapdeal: Please give me a moment. i will reschedule your pickup.
                                    [3/27, 14:37] Snapdeal: Within 2-3 days we will pickup your pickup.
                                    [3/27, 14:39] Tharmarajbabu A: How many iam wait already 3 waited
                                    [3/27, 14:40] Snapdeal: I really very sorry for the inconvenience. I forward your request on priority basis.
                                    [3/27, 14:43] Snapdeal: I hope, We are connected!
                                    [3/27, 14:44] Tharmarajbabu A: Yes
                                    [3/27, 14:45] Tharmarajbabu A: But pickup person not received rhis peoduct
                                    [3/27, 14:45] Tharmarajbabu A: 2 times
                                    [3/27, 14:49] Tharmarajbabu A: 2 times conduct pickup person not received product
                                    [3/27, 14:49] Snapdeal: I forward your request on priority basis to our team. As soon as possible we will pickup your product.
                                    [3/27, 14:52] Snapdeal: I hope, We are connected!

                                    THANKS & REGARDS
                                    THARMARAJBABU A
                                    +4 photos
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 30, 2021
                                    Snapdeal.com Customer Care's response
                                    Dear Tharmarajbabu,

                                    We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                    Thanks!
                                    Team Snapdeal
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                                      K
                                      Kalpesh Jaju
                                      Mar 25, 2021
                                      Resolved
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                                      Resolved

                                      My refund of 20, 000 which Snapdeal has been processed is not credited.
                                      Bank is asking to contact Snapdeal
                                      And snapdeal is asking to contact Bank
                                      How can you help
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Hi Kalpesh!

                                      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                      Thanks!
                                      Team Snapdeal
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                                        V
                                        vnk4558
                                        from Noida, Uttar Pradesh
                                        Mar 20, 2021
                                        Resolved
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                                        Resolved

                                        Address: [email protected]

                                        I have received one registed letter claiming as snapdeal it is mentioned in the letter that on the occasion of 11 th anniversary they selected me as lucky winner for prize money of Rs 1, 20, 000plus scrach card of one maruti shift car, i know it is 100% phising message, please take appropriate action about this matter their phone number & address is enclosed herewith and for sending full letter system is not accepting

                                        Regards

                                        Nandakumar.V
                                        +1 photos
                                        Aug 12, 2021
                                        Complaint marked as Resolved 
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 22, 2021
                                        Snapdeal.com Customer Care's response
                                        Hi!

                                        Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                        Thanks!
                                        Team Snapdeal
                                        Helpful
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