Snapdeal.com Complaints & Reviews

I'll order in blue Moda reyyan so I'll pay in Using UPI option and I'll pay the amount 534Rs It's successful But My order Automatically cancelled but I'll not stop that I'll pay in Second Time But Second time also payment Successful but order has-been automatically cancelled

Sir I got a call from Snapdeal company from Sanjeev Kumar and Alok Kumar Singh that I have won the lucky draw prize 1200000 for registration I need to pay 4000 and services tax and tds tax of amount nearly 20000 after paying this amount he told me that RBI has been holding my cheque after hearing this I told him to refund my money back but he told me that I need to pay a refund able amount 4200 and 6400 but still my money is not refunded back sir please help me out from this situation

They are not rescheduling return order

I ordered my product vide Suborder Id: [protected]. I have not received this product but status shows that delivered. I raised my complain within time to customer care, after many times follow up to them they provide deplomatic answer that complain not raised within time.

Delivery shows as on 11/04/2021, on this day there is complete lock down other that emergency services.

Company not ready to provide me my product or money refund.

Hello, sir mene mobail satnd wapas bheja tha uska muje rupis wapas nahi maia, na koiu aapka meseej he, aap kicampani aease claint ko sarvice deti he kya ?

I bought an item from snapdeal on 13th april and they sent me a faulty product which does not charge.

I have raised at least 7 pickup requests which they keep cancelling again and again.It is now the 21st and no pickup has happened and no refund given for faulty product!

They have disabled the calling option as well.

Complete FRAUDS!

Refund my money asap!

- Shagun

Order Id: [protected]
Order Id: [protected]
My money was deducted from my bank account but order not placed
Registered mobile no. [protected]

I got a call from these fraud people. The company name they said is welcome to Snapdeal company Lucky draw
Dear customer,
Your Name is selected in the lucky draw.
1st prize- TATA NEXON
There two options
1- (Home delivery )TRP.charges Rs-4500
2 - You can Get it s marketing price (Rs 600000 ) TDS Tax charges Rs 12500
CONTACT NUMBER: [protected]
And Bank details are Snapdeal Pvt Ltd ac[protected]
IFSC code: DBSS01N011
Banking partner DBS Bank
GPAY or phonepe no=[protected]
Account holder: Intercity Department
Account number: [protected]
IFSC code:UTIB0004109
Banking partner AXIS bank
Address: Snapdeal headquarters:- Block T Okhla industrial estate phase 2, Okhla industrial area, New Delhi, Delhi-110020

They had taken 41600 from me and they are demanding more money from me please take some action regarding this

I have ordered a product and I have received a empty box
I requested return and I have been waiting for 20 days there is no solution for the issue
And they are not responding about the issue

I ordered a product which snapdeal sent a wrong one so i requested a refund Rs. 1070

I have order a product of 3999rs and it get deducted by paying through net banking . But no order has been confirmed till date

Hii, I am syed Mohammad raza I have put a oder on snapdeal for wireless karkoe mic on 8 April and I pay the money using net banking and the 448 rupees is debited from my account but they said we are not get money and they cancel my Oder and said your money is credite into your account in 72 hours .but it’s today 14 April but I yet not get my refund money and they are saying send us your bank statement in pdf format how can i share my bank statement to someone plzzz refund my money

Is it true..

Today i received a post from snapdeal online shopping pvt limited, 8th floor, sector v, rdb building, salt lake, kolkata - 700091.
Letter says that i have won prize money of rs. 1, 20, 000 + a scratch card. Scratch card shows additional winning 10lakhs. Total 11, 20, 000 inr. They have mentioned to contact on the watsap number [protected]. From further enquiry i came to know via truecaller app that the number is in the name of snapdeal. Please take necessary action.

Order id [protected]
Suborder id [protected]

I HAVE RECEIVED & OREDER BOOKED instead of a PRODUCT XBUZZ Wireless Bluetooth Receiver Adapter 3.5mm Receiver - Black and BUT I HAVE RECEIVED WRONG PRODUCET BLUETOOTH WATCH STRAP BAND BALCK., he was delivered fakes.

REPLACEMENT ORDER
BUT PICK UP PERSON 2 TIMES NOT RECEIVED WRONG PRODUCT,
I HAVE RECEIVED WRONG PRODUCT, HOW TO HAND OVER THE ORDER PRODUCT ??????
I HERE WITH ENCLOSED WRONG PRODUCT IMAGE

cheating under section 420 of the Indian Penal COURT ACT, I WILL TAKEN LEGAL ACTION IN OUR COMPANY

WATSAPP CHAT CONVERSATION FOR YOUR REFERENCE

On Sat, Mar 27, 2021 at 2:44 PM THARMARAJ BABU wrote:
[3/23, 11:46] Tharmarajbabu A: Hi
[3/23, 11:46] Snapdeal: Hey *THARMARAJ*,
Greetings 🙏🏼 Welcome to Snapdeal !
I am *Sampark*, your chat assistant.

To chat in English, type 1️⃣
हिंदी में चैट के लिये, दबायें 2️⃣
Hinglish mein chat ke liye, type 3️⃣
[3/23, 11:46] Tharmarajbabu A: 1
[3/23, 11:46] Snapdeal: For - _XBUZZ Wireless Bluetooth Receiver Adapter 3.5mm Receiver - Black_, type 1️⃣
[3/23, 11:47] Tharmarajbabu A: 1
[3/23, 11:47] Snapdeal: Type 1️⃣ 👉 Know your order status
Type 2️⃣ 👉 Install our App
Type 3️⃣ 👉 If you have received Call/SMS, asking for money
Type 4️⃣ 👉 For any other queries
[3/23, 11:47] Tharmarajbabu A: 4
[3/23, 11:47] Snapdeal: One of our advisors will connect with you shortly.
[3/23, 11:47] Snapdeal: Hi, Good Morning! I am Rahul, How can I help you today?
[3/23, 11:48] Tharmarajbabu A: Sir Courier received but wrong item received
[3/23, 11:49] Snapdeal: Please share your Order/Suborder/Registered Contact Number, So that I can assist you better!
[3/23, 11:53] Snapdeal: I hope, We are connected!
[3/24, 13:48] Tharmarajbabu A: Hi, I need your help for one of my suborder.
[3/24, 13:48] Snapdeal: Hey *THARMARAJ*,
Greetings 🙏🏼 Welcome to Snapdeal !
I am *Sampark*, your chat assistant.

To chat in English, type 1️⃣
हिंदी में चैट के लिये, दबायें 2️⃣
Hinglish mein chat ke liye, type 3️⃣
[3/24, 13:48] Tharmarajbabu A: 1
[3/24, 13:48] Snapdeal: For - _XBUZZ Wireless Bluetooth Receiver Adapter 3.5mm Receiver - Black_, type 1️⃣
[3/24, 13:48] Tharmarajbabu A: 1
[3/24, 13:48] Snapdeal: Type 1️⃣ 👉 Install our App
Type 2️⃣ 👉 If you have received Call/SMS, asking for money
Type 3️⃣ 👉 For any other queries
[3/24, 13:49] Tharmarajbabu A: 3
[3/24, 13:49] Snapdeal: One of our advisors will connect with you shortly.
[3/24, 13:49] Snapdeal: Hi, Good Afternoon! I am Suraj Kannojiya. How can I help you today ?
[3/24, 13:50] Tharmarajbabu A: I have order booked xbuzz wireless Bluetooth but received item wronges
[3/24, 13:51] Snapdeal: Please share your Order/Suborder/Registered Contact Number/Email id, So that I can assist you!
[3/24, 13:54] Snapdeal: I hope, We are connected!
[3/24, 14:07] Tharmarajbabu A: Carnot change suborder
[3/24, 14:09] Snapdeal: Sir, I apologise for that but without Order/Suborder/Registered Contact Number i am unable to help you!
[3/24, 14:12] Snapdeal: I hope, We are connected!
[3/24, 14:13] Tharmarajbabu A: Order id [protected]
[3/24, 14:15] Snapdeal: Are you talking about this product?
XBUZZ Wireless Bluetooth Receiver Adapter 3.5mm Receiver - Black
[3/24, 14:16] Tharmarajbabu A: Suborder id [protected]
[3/24, 14:17] Snapdeal: Are you talking about this product?
XBUZZ Wireless Bluetooth Receiver Adapter 3.5mm Receiver - Black
[3/24, 14:17] Tharmarajbabu A: Cannot received this product, but wrong product received
[3/24, 14:20] Tharmarajbabu A: Pls help
[3/24, 14:21] Tharmarajbabu A: Cancel the order
[3/24, 14:23] Snapdeal: Sir, As I can see here, our courier partner is out for pickup and your item will be picked up today.And courier partner name is Delhivery and door step quality check and your will be pickup when Product's original packaging/ brand box should be undamaged with invoice no.
[3/24, 14:26] Snapdeal: I hope, We are connected!
[3/24, 14:27] Tharmarajbabu A: Courier person not taken retuned the item
[3/24, 14:30] Snapdeal: May i know the reason why courier partner refuse to pickup the product?
[3/24, 14:32] Tharmarajbabu A: Booked product item not in but this product i am. Received wrong. Product
[3/24, 14:38] Snapdeal: Please give me a moment, I will check it for you
[3/24, 14:38] Snapdeal: May i know the reason why courier partner refuse to pickup the product?
[3/24, 14:41] Snapdeal: I hope, We are connected!
[3/24, 14:42] Tharmarajbabu A: Product not
[3/24, 14:42] Snapdeal: Kindly elaborate your concern so I assist you better!
[3/24, 14:45] Snapdeal: I hope, We are connected!
[3/24, 14:47] Snapdeal: We are closing this conversation because of no response from your side. You may contact us again
Stay safe and have a good day!"
[3/24, 14:54] Tharmarajbabu A: Sir. Iam not received booked product
[3/24, 14:54] Tharmarajbabu A: Wrong product
[3/24, 14:54] Tharmarajbabu A: Received
[3/24, 14:55] Snapdeal: Are you talking about this product?
XBUZZ Wireless Bluetooth Receiver Adapter 3.5mm Receiver - Black
[3/24, 14:56] Tharmarajbabu A: Yes, but iam received product this image
[3/24, 14:56] Tharmarajbabu A: Above image
[3/24, 14:58] Snapdeal: Sir, We are really sorry due to technical limitation, We are unable to fetch the shared screenshot. Therefore, please help us by typing your order details to help you out.
[3/24, 15:01] Snapdeal: I hope, We are connected!
[3/24, 15:02] Tharmarajbabu A: I am booking in xbuzz wireless bluetooth, but received wrong product for bluetooth watch band strap black
[3/24, 15:05] Snapdeal: Are you talking about this product?
XBUZZ Wireless Bluetooth Receiver Adapter 3.5mm Receiver - Black
[3/24, 15:08] Snapdeal: I hope, We are connected!
[3/24, 15:08] Tharmarajbabu A: Yes
[3/24, 15:09] Tharmarajbabu A: My order cancell me and refund amount
[3/24, 15:10] Tharmarajbabu A: Iam not received xbuzz wireless bluetooth product
[3/24, 15:11] Tharmarajbabu A: Wrong product watch band black received
[3/24, 15:11] Tharmarajbabu A: Kindly cancell the order redund the amount
[3/24, 15:12] Snapdeal: As i can check this order is already delivered to you 23 Mar and you have to raise retrun request of this order?
[3/24, 15:14] Tharmarajbabu A: Already replace requested but courier person not received the product reason not this product
[3/24, 15:14] Tharmarajbabu A: I am not received order product.
[3/24, 15:15] Tharmarajbabu A: Return option not
[3/24, 15:17] Snapdeal: As i can check this order is not replace to you due to your retruin request is pending because of pickup is not done and today is your order out for pickup.
[3/24, 15:19] Tharmarajbabu A: Already pickup person visit home and not taken refused this product
[3/24, 15:19] Tharmarajbabu A: Toady
[3/24, 15:19] Tharmarajbabu A: Today
[3/24, 15:19] Tharmarajbabu A: Visit home
[3/24, 15:21] Snapdeal: May i know the reason why courier partner refuse to pickup the product?
[3/24, 15:22] Tharmarajbabu A: Booked product no
[3/24, 15:22] Tharmarajbabu A: I am not recevied booked product, wrong product received
[3/24, 15:22] Snapdeal: Kindly elaborate your concern so I assist you better!
[3/24, 15:23] Tharmarajbabu A: How many time elabrate
[3/24, 15:24] Tharmarajbabu A: I am not order product .worng product received
[3/24, 15:27] Snapdeal: Sir, Without product pickup your product will not replace to you.
[3/24, 15:31] Snapdeal: I hope, We are connected!
[3/24, 15:31] Snapdeal: Just a reminder for you to answer.
[3/24, 15:32] Tharmarajbabu A: I am not received order product
[3/24, 15:32] Snapdeal: Kindly elaborate your concern.
[3/24, 15:36] Snapdeal: I hope, We are connected!
[3/24, 15:36] Snapdeal: We are closing this conversation because of no response from your side. You may contact us again
Stay safe and have a good day!"
[3/24, 15:37] Tharmarajbabu A: I ordered product not delivered
[3/24, 15:38] Snapdeal: Sir, Could you please confirm me that you don't want to return this product?
[3/24, 15:39] Tharmarajbabu A: Yes i want returned this product
[3/24, 15:40] Snapdeal: Sir, As I can see here, our courier partner is out for pickup and your item will be picked up today.
[3/24, 15:40] Tharmarajbabu A: But courier not accept to retuned that product why
[3/24, 15:40] Tharmarajbabu A: Ok i Wil wait
[3/24, 15:41] Snapdeal: No need to worry sir, I request you to please wait till end of the day.
[3/24, 15:45] Snapdeal: I hope, We are connected!
[3/24, 15:45] Snapdeal: We are closing this conversation because of no response from your side. You may contact us again
Stay safe and have a good day!"
[3/24, 18:39] Tharmarajbabu A: Pickup update: Hi Tharmarajbabu A, we were unable to pickup your item XBUZZ Wireless Bluet... since your item did not pass the quality check done by our courier. We are working on this case and will contact you within 48 hours. Track your return request at snpdl.in/kmlz4txnc
[3/24, 18:39] Snapdeal: Hey *THARMARAJ*,
Greetings 🙏🏼 Welcome to Snapdeal !
I am *Sampark*, your chat assistant.

To chat in English, type 1️⃣
हिंदी में चैट के लिये, दबायें 2️⃣
Hinglish mein chat ke liye, type 3️⃣
[3/24, 18:39] Tharmarajbabu A: This sms Received
[3/24, 18:40] Tharmarajbabu A: 1
[3/24, 18:40] Snapdeal: Hey *THARMARAJ*,
Greetings 🙏🏼 Welcome to Snapdeal !
I am *Sampark*, your chat assistant.

To chat in English, type 1️⃣
हिंदी में चैट के लिये, दबायें 2️⃣
Hinglish mein chat ke liye, type 3️⃣
[3/24, 18:40] Tharmarajbabu A: 1
[3/24, 18:40] Snapdeal: For - _XBUZZ Wireless Bluetooth Receiver Adapter 3.5mm Receiver - Black_, type 1️⃣
[3/24, 18:40] Tharmarajbabu A: 1
[3/24, 18:40] Snapdeal: Type 1️⃣ 👉 Know your order status
Type 2️⃣ 👉 Re-schedule your order Pick up
Type 3️⃣ 👉 Install our App
Type 4️⃣ 👉 If you have received Call/SMS, asking for money
Type 5️⃣ 👉 For any other queries
[3/24, 18:41] Tharmarajbabu A: 2
[3/24, 18:41] Snapdeal: To re-schedule your order Pick up, type 1️⃣
To cancel your order Pick up, type 2️⃣
[3/24, 18:41] Tharmarajbabu A: 1
[3/24, 18:41] Snapdeal: Thank you for your response. Our courier will re-attempt pick up within 2-3 days and will contact you before coming to your place. Install Snapdeal App for tracking updates

Type #️⃣ to return main menu
[3/24, 18:44] Tharmarajbabu A: Pickup update: Hi Tharmarajbabu A, we were unable to pickup your item XBUZZ Wireless Bluet... since your item did not pass the quality check done by our courier. We are working on this case and will contact you within 48 hours. Track your return request at snpdl.in/kmlz4txnc
[3/24, 18:44] Snapdeal: Thank you for chatting with us THARMARAJ.
Don't forget to check out exciting deals on our App. 🙂
[3/24, 18:45] Tharmarajbabu A: This sms received
[3/24, 18:45] Snapdeal: Hey *THARMARAJ*,
Greetings 🙏🏼 Welcome to Snapdeal !
I am *Sampark*, your chat assistant.

To chat in English, type 1️⃣
हिंदी में चैट के लिये, दबायें 2️⃣
Hinglish mein chat ke liye, type 3️⃣
[3/25, 10:34] Tharmarajbabu A: 1
[3/25, 10:34] Snapdeal: Hey *THARMARAJ*,
Greetings 🙏🏼 Welcome to Snapdeal !
I am *Sampark*, your chat assistant.

To chat in English, type 1️⃣
हिंदी में चैट के लिये, दबायें 2️⃣
Hinglish mein chat ke liye, type 3️⃣
[3/25, 10:35] Tharmarajbabu A: 1
[3/25, 10:35] Snapdeal: For - _XBUZZ Wireless Bluetooth Receiver Adapter 3.5mm Receiver - Black_, type 1️⃣
[3/25, 10:35] Tharmarajbabu A: 1
[3/25, 10:35] Snapdeal: Type 1️⃣ 👉 Know your order status
Type 2️⃣ 👉 Install our App
Type 3️⃣ 👉 If you have received Call/SMS, asking for money
Type 4️⃣ 👉 For any other queries
[3/25, 10:35] Tharmarajbabu A: 4
[3/25, 10:35] Snapdeal: One of our advisors will connect with you shortly.
[3/25, 10:35] Snapdeal: Hi, Good Morning! I am Ankur, How can I help you today?
[3/25, 10:36] Tharmarajbabu A: Pickup update: Hi Tharmarajbabu A, we were unable to pickup your item XBUZZ Wireless Bluet... since your item did not pass the quality check done by our courier. We are working on this case and will contact you within 48 hours. Track your return request at snpdl.in/kmlz4txnc
[3/25, 10:36] Tharmarajbabu A: Yesderday this message received
[3/25, 10:38] Snapdeal: XBUZZ Wireless Bluetooth Receiver Adapter 3.5mm Receiver - Black
Are you referring to this order?
[3/25, 10:39] Tharmarajbabu A: Courier person not pick up
[3/25, 10:39] Snapdeal: Please give me a moment.
[3/25, 10:40] Snapdeal: As I check yesterday our courier boy is out for pickup. Why he do not pickup your product?
[3/25, 10:41] Tharmarajbabu A: Order product not
[3/25, 10:42] Tharmarajbabu A: Iam not received order product .wrong prduct only received
[3/25, 10:44] Snapdeal: No need to worry sir, I reschedule the pickup again. Within 2-3 days we will pickup your product.
[3/25, 10:47] Snapdeal: I hope, We are connected!
[3/27, 14:03] Tharmarajbabu A: Pickup update: Hi Tharmarajbabu A, we were unable to pickup your item XBUZZ Wireless Bluet... since your item did not pass the quality check done by our courier. We are working on this case and will contact you within 48 hours. Track your return request at www.snpdl.in/kmrh60y7o
[3/27, 14:03] Tharmarajbabu A: 1
[3/27, 14:04] Tharmarajbabu A: 1
[3/27, 14:04] Snapdeal: Hey *THARMARAJ*,
Greetings 🙏🏼 Welcome to Snapdeal !
I am *Sampark*, your chat assistant.

To chat in English, type 1️⃣
हिंदी में चैट के लिये, दबायें 2️⃣
Hinglish mein chat ke liye, type 3️⃣
[3/27, 14:04] Tharmarajbabu A: 5
[3/27, 14:04] Snapdeal: For - _XBUZZ Wireless Bluetooth Receiver Adapter 3.5mm Receiver - Black_, type 1️⃣
[3/27, 14:04] Snapdeal: Type 1️⃣ 👉 Know your order status
Type 2️⃣ 👉 Re-schedule your order Pick up
Type 3️⃣ 👉 Install our App
Type 4️⃣ 👉 If you have received Call/SMS, asking for money
Type 5️⃣ 👉 For any other queries
[3/27, 14:04] Snapdeal: One of our advisors will connect with you shortly.
[3/27, 14:04] Tharmarajbabu A: Pickup update: Hi Tharmarajbabu A, we were unable to pickup your item XBUZZ Wireless Bluet... since your item did not pass the quality check done by our courier. We are working on this case and will contact you within 48 hours. Track your return request at www.snpdl.in/kmrh60y7
[3/27, 14:05] Tharmarajbabu A: This message received
[3/27, 14:05] Snapdeal: Hi, welcome to Snapdeal. For any order related queries or clarifications, please visit https://m.snapdeal.com/myorders
[3/27, 14:06] Snapdeal: Hi, Good Afternoon! I am Aashita. How can I help you today?
[3/27, 14:07] Tharmarajbabu A: Pickup update: Hi Tharmarajbabu A, we were unable to pickup your item XBUZZ Wireless Bluet... since your item did not pass the quality check done by our courier. We are working on this case and will contact you within 48 hours. Track your return request at www.snpdl.in/kmrh60y7o
[3/27, 14:08] Tharmarajbabu A: This message received
[3/27, 14:09] Tharmarajbabu A: Why courier person not pick the product
[3/27, 14:10] Snapdeal: Are you referring to this product XBUZZ Wireless Bluetooth Receiver Adapter 3.5mm Receiver - Black?
[3/27, 14:11] Tharmarajbabu A: Iam order product not received, wrong product received
[3/27, 14:11] Tharmarajbabu A: Yes
[3/27, 14:13] Tharmarajbabu A: We are connected
[3/27, 14:15] Tharmarajbabu A: ?
[3/27, 14:16] Tharmarajbabu A: Are you there
[3/27, 14:18] Tharmarajbabu A: ?
[3/27, 14:19] Snapdeal: I request you to please elaborate your exact issue which you have received so that I can assist you better.
[3/27, 14:25] Tharmarajbabu A: I am not received order product(for xbuzz wireless bluetooth receiver adapter)but worng product delever this packing for watch strap band black
[3/27, 14:25] Tharmarajbabu A: I am open pakking wrong product
[3/27, 14:25] Snapdeal: Hi, Good Afternoon! I am Ankur, How can I help you today?
[3/27, 14:25] Tharmarajbabu A: I am not received order product(for xbuzz wireless bluetooth receiver adapter)but worng product delever this packing for watch strap band black
[3/27, 14:26] Tharmarajbabu A: I am open pakking wrong product
[3/27, 14:26] Tharmarajbabu A: Yes
[3/27, 14:26] Snapdeal: XBUZZ Wireless Bluetooth Receiver Adapter 3.5mm Receiver - Black
Are you referring to this order?
[3/27, 14:27] Tharmarajbabu A: Why courier person not pick the product
[3/27, 14:28] Tharmarajbabu A: [3/27, 14:25] Tharmarajbabu A: I am not received order product(for xbuzz wireless bluetooth receiver adapter)but worng product delever this packing for watch strap band black

I am open pakking wrong product
[3/27, 14:31] Snapdeal: I am sorry for the inconvenience caused. No need to worry.
[3/27, 14:32] Snapdeal: As I see today our pickup boy is out for pickup. What he say?
[3/27, 14:34] Tharmarajbabu A: Booked product noT available

I am not recevied booked product, wrong product received
How hand over the product
[3/27, 14:35] Tharmarajbabu A: I am received wrong product how to handover product
[3/27, 14:36] Snapdeal: Please give me a moment. i will reschedule your pickup.
[3/27, 14:37] Snapdeal: Within 2-3 days we will pickup your pickup.
[3/27, 14:39] Tharmarajbabu A: How many iam wait already 3 waited
[3/27, 14:40] Snapdeal: I really very sorry for the inconvenience. I forward your request on priority basis.
[3/27, 14:43] Snapdeal: I hope, We are connected!
[3/27, 14:44] Tharmarajbabu A: Yes
[3/27, 14:45] Tharmarajbabu A: But pickup person not received rhis peoduct
[3/27, 14:45] Tharmarajbabu A: 2 times
[3/27, 14:49] Tharmarajbabu A: 2 times conduct pickup person not received product
[3/27, 14:49] Snapdeal: I forward your request on priority basis to our team. As soon as possible we will pickup your product.
[3/27, 14:52] Snapdeal: I hope, We are connected!

THANKS & REGARDS
THARMARAJBABU A

My refund of 20, 000 which Snapdeal has been processed is not credited.
Bank is asking to contact Snapdeal
And snapdeal is asking to contact Bank
How can you help

I have received one registed letter claiming as snapdeal it is mentioned in the letter that on the occasion of 11 th anniversary they selected me as lucky winner for prize money of Rs 1, 20, 000plus scrach card of one maruti shift car, i know it is 100% phising message, please take appropriate action about this matter their phone number & address is enclosed herewith and for sending full letter system is not accepting

Regards

Nandakumar.V

सर ये स्नैपडील कंपनी के द्वारा १ महीने से ज्यादा दिन से परेशान किया जा रहा है।इसने एक ऑफर निकली थी की गेम्स खेलो और coin जीतो और उस coin से मैंने 2 coupons ख़रीदा था जिसमें की मैंने 1 कूपन का यूज़ किया और दूसरा नहीं लग रहा था तब जाके मैंने इसकी शिकायत करी और उन्होंने बोला की technical issue के कारण ये कूपन नहीं काम कर रहा है मैं आपको दूसरी उपलब्ध करवाता हूँ और उसके बाद बहुतो बार call and emails के जरिये बात हुई लेकिन अब ये एक जैसा ही ईमेल सेंड करके परेशान कर रहे कभी बोलते है मैंने ये कूपन दे दी है आप यूज़ कर सकते हो but वो नहीं लग रही तो कभी बोलते है मैंने दूसरी email id पे कूपन सेंड कर दिया है तो अब बोल रहे की जिस आर्डर के लिए आपने 5 रूपये pay किया है उसके लिए मैं कूपन नहीं दे सकता।यानी अब ये कुछ भी बोल के परेशान कर रहे है। और मेरे मेल का रिप्लाई नहीं देते बस एक जैसा ही मेल वो सेंड कर रहे मुझ।
और एक बात ये लोग डाटा लीक करते है पिछले कुछ दिनों मे मैंने 2 कॉल recieve की है जिसमे उधर से बोला गया की मैं स्नैपडील से बोल रहा और आपने जो प्रोडक्ट purchase किया है उसके लिए लकी ड्रा हुआ था जिसमे आपको गाड़ी मिली है, मेरे पास उसके कॉल रिकॉर्डिंग है और उसे यहां तक पता है की मैंने कौन सा सामान आर्डर किया था इसका मतलब तो वही हुआ ना की उनके तरफ से ही डाटा लीक किया गया है।

Snapdeal refuses to delete my account that I have not used for multiple years. I also have no intention o[censored]sing Snapdeal in the future.

They sent the following message :

Dear Customer,

We are unable to delete your Snapdeal Account. We value our customer's security and privacy. Keeping this in mind, we do not allow any deletion with an account.

If you require any further assistance, feel free to reply, we'd be glad to help you.

Team Snapdeal

Issued on: 19 Mar 21 - 03:39 AM Reference number: 71166193

Since I am not using their company anymore, and they have a history of data breaches, I do not think it is unreasonable to have my account and associated information deleted since I am not going to be using the site anymore.

I had booked Realme 5i flip cover vide order ID [protected]on 6.3.2021 and was delivered to me on 8.3.2021 as per invoice no SDO094F/20/20533 dt 6.3.2021.
After opening the package, the item was found defective with improper size and return request was made. The pick up was arranged on 10.3.2021 and pickup person refused the pickup saying that you have wrong request.
It is requested that the defective piece be picked up and money returned.