Snapdeal.com Complaints & Reviews

Address: Ernakulam, Kerala, 682305

Website: Snapdeal.com

I ordered -- Asian Shoes Blue Casual Shoes worth Rs 282 on date 7 sep 2016
at approx 3:30 and paid the amount by net banking (sbi).After the transaction was complete money was deducted from my account but the order was not placed and no order information is available on Snapdeal. Please CONFIRM THE ORDER OR REFUND THE AMOUNT WHICHEVER IS POSSIBLE

Bank name- State Bank of India
A/C no [protected]

SNAPDEAL...

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Address: New Delhi, Delhi, 110020

I have purchased watch, It stopped working within 6 moths I thought that batter may be empty so When I was in process to change the battery and opened the back cover I came to know that machine which is fixed in the watch was not original.

Cover is of Sonata but duplicate local machine was fixed in watch .

When I am trying to contact with service they were rejected for repair they denied to accept and not ready...

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Address: Valsad, Gujarat, 396120

Website: snapdeal.com

Order ID: [protected] Placed on 19 Mar, 2016
Vishu Embroidery Black Georgette Gowns Delivered On: 28 Mar, 2016 the product is not good quality so I return request my area pin 396150 not pickup service area so snapdeal emailed me with full form and I print it and I send it through proffessonal couriour Tracking no. VPI24968 but it returned to me and said Refused At Security Gate your couriour, I called customer care and told about...

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Address: Bangalore, Karnataka, 560091

Dear sir,

Order number [protected] request no 2204929, sir actually i requested to return but dey r telling (
Your item was delivered in good condition and hence, cannot be returned or replaced. Please click here to view our return/replacement criteria in detail.
) please i want its shuld be returned and refund, feeling irratiting about snapdeal. I really stucked. Please snapdeal make its returned and refund...

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Address: Khordha, Odisha, 751024

Website: www.snapdeal.com

When i received the item (Order id: [protected] (1 item)) and installed it, the blades were not fitting properly and the screw provided with the fan was not attaching as shown. I launched a return/replacement query the very next day. The site showed that the replacement request is under process (Ticket id:[protected]. After 10-12 days i received a mail saying that this does not come under the replacement policy.
I have launched asked...

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Address: Karnal, Haryana, 132001

Website: www.snapdeal.com

Hello, I ordered I phone 6s on 21st Jan 2016 on Snapdeal app, I got my order on 25th Jan 2016 from the courier office (xpressbees) Karnal.
But when I opened the packet I got iPhone 4s, I pay 46500 to the courier, I complained to the Snapdeal customer care. But they don't take seriously my case.
My order no. [protected]
My complaint no. 18419370
Pls help me....

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Address: Dhule, Maharashtra, 424002

Website: snapdeal.com

I placed a mobile phone order and received it it stated that it is 4000 mah nut it turns out to be less than 3000 mah the box features and the snapdeal advertise also said that it is 4000 mah and it will last 2 days but it does not last 1 day also i charge it full night till it has reached 100 percent but the battery drains out in 16-20 hours and do not also have any battery draining apps i am satisfied with all other features but the battery...

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Address: Udaipur, Rajasthan, 313011

Website: www.snapdeal.com

This is in regard to the fraudulent policies of snapdeal. i am vikram and i have placed an order of two bean bags with snapdeal. my order id is [protected] (2 Items). before placing my order i have confirmed whether this order will be delivered to my address or not by putting the pin code in the availability box.On the site it was assured that this will be shipped to my address between 26 oct to 30 oct 2015 and i have paid delivery charges...

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Address: West Godavari, Andhra Pradesh, 534211

I have brought an voltas split ac 22 months back.i have received a duplicate split ac which is manufactured by a local people and having a voltas stickers on it.the ac is full of sound and the remote is also a duplicate one in which if we see the remote we can say that its a local made ac.i strongly recommend not to buy products in snapdeal...

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Address: Nagpur, Maharashtra

I have purchased BLACKBERRY Z10 vide order no - [protected] invoice no - 063DE2/14-15/20579 Dt.20.01.15. As per the policy the product has a warranty of one year from date of purchase this has confirmed by their executive while talking with them on 10th aug 15. I had been to BB service centre in Nagpur then they asked me about IMEI NO has to be mentioned on purchase invoice, i ask the same to snap deal almost after 15 days after continues...

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Address: Khordha, Odisha

i was ordered a toshiba laptop satellite L50 B-I0111 Notebookon 7th march.I ordered earlier because of new budget of government on incresing price of electronics.but this company ruined everything as it deliver a wrong product on 11th march..and when i ordered a replacement they did their job perfectly for reverse pick up..but after that worst days happened because they didn't even call me or mail me..and on 23rd finally i complained for...

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Address: Gurgaon, Haryana

i am a regular buyer of snapdeal. today first time i had a need to check for product support. i discover that they dont give any email id for writing to them. this is bad. my customer no there is with email id amit.[protected]@akdcompanies.com AKD Companies Amit Dhingra Director AD Real T – (A Division of AKD Techsols Pvt. Ltd.) www.akdcompanies.com Office : K7/72, DLF City-II, Gurgaon-122002,...

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Address: Coimbatore, Tamil Nadu

I had placed an order for Volta AC on 9th March 15 in Snapdeal.com. Order ID is [protected]. The product was not dispatched from the seller for 9 days even after regular complaints and followups with Snapdeal. And all of a sudden on 17th March 2015 my order is Cancelled by Snapdeal saying "Out of stock" without any intimation to me before cancelling. But the same seller is displaying the same product in stock. The seller has got 5/5 rating...

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Address: North East Delhi, Delhi

I have purchased Panasonic mobile phone (Panasonic T11) from snapdeal Order No. [protected] Delivered on Mon Oct 07. Now after using this product for two days it got heated up when it is charging, while making a call it got heated up in less then two minutes and even networks are also gone. Due to these issues I am really fed up of this product so I need your assistance or replace my product as soon as possible. Complaint No.: 3492773 &...

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Address: Jalandhar, Punjab

On website given warranty of 1 year. for warranty and given wrong web address.

I have received item but the warranty card is missing and on manual warranty mansion 6 month. There is no address of company and service center on packing or manual. It is made in PRC("Made in People's Republic of China") mention on packing. ,but not mention name of importer and MRP....

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Address: Govind nagar Quarsi by pass road aligarh

Mere ghar pe galat parcel aaya h jo snapdeal pe dikhaya tha bo nhi aaya

Snapdeal.com customer support has been notified about the posted complaint.

May 28, 2025

Updated by Priyvrat Yadav No answer is snapdeal company

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I ordered 5 products, out of which I kept one. I wanted to return four products because the quality of product is not good. Now, the company is refusing to process my return request, stating that my return ratio is too high. However, they never mentioned my return ratio anywhere in their app. They should have warned me before I purchased the product that my return ratio was high, so I could anticipate potential return request rejections and make an informed decision.

Jan 30, 2025

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2024

Snapdeal.com Customer Care's response Dear Vedant,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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I have received a total damaged headphones and they are not ready to refund me my money and for return as well.

Snapdeal.com customer support has been notified about the posted complaint.

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Address: bangalore

I order some multicolor underwear's for myself, after waiting for almost 1.5 weeks. I received my order. When I opened my order I saw that I have received different order( I got underwear's but of different size, color). Then I placed an replacement request they said it will be replaced in a week. Now I have waited for almost 1.5 weeks, till now my order is neither replaced and nor my money is returned. When I try to reach customer support executive, they tell me that, there is no customer executive available. I also mailed them about this issue but there is no response from their side. At last
I need refund
or
my order should be replaced.

Snapdeal.com customer support has been notified about the posted complaint.

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